compaq evo notebook n1020v series User Manual

1–36Maintenance and Service Guide
Product Description
The computer top components are shown in Figure 1-5 and 
described in Table 1-8.
Figure 1-5. Top Components
Table 1-8
Top Components
Item Component Function
1 Power light On: Power is turned on.
Blinking: Computer is in Standby. The 
power light also blinks if a battery pack that 
is the only available power source reaches 
a low-battery condition.
2 Num lock light On: Num lock is on and the embedded 
numeric keypad is enabled.
3 Easy Access 
Buttons...

Product Description
Maintenance and Service Guide1–37
4 Power button Turns on the computer. Use the operating 
system Shut Down command to turn off the 
computer.
5 Digital audio button Launches Windows Media Player to play 
MP3 music.
6 Volume control buttons Adjust the volume of the stereo speakers.
7 Caps lock light On: Caps lock is on.
8 Drive indicator light Turns on when the hard drive, CD-, or 
DVD-ROM drive is accessed.
9 Display lid switch Turns off the computer display if the 
computer is...

1–38Maintenance and Service Guide
Product Description
The external components on the bottom of the computer are 
shown in Figure 1-6 and described in Table 1-9.
Figure 1-6. Bottom Components 
Table 1-9
Bottom Components
Item Component Function
1 Connector cover Protects the parallel, external 
monitor, external keyboard/mouse, 
and USB connectors.
2 Docking connector Connects the computer to an 
optional port replicator. 

Product Description
Maintenance and Service Guide1–39
3 Mini PCI communications 
compartmentContains the mini PCI modem 
card.
4 Hard drive bay Supports the primary hard drive. 
The hard drive is secured to the 
computer by one screw.
5 Hard drive retention screw Secures the hard drive to the 
computer.
6 Certificate of Authenticity label Contains the Product Key, which 
may need to be entered before 
using some Windows operating 
systems.
7 Serial number Identifies the computer; needed 
when you call...

1–40Maintenance and Service Guide
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features 
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to 
identify replacement parts and Chapter 5, “Removal and 
Replacement Procedures,” for disassembly steps. The system 
board provides the following device connections:
■Memory expansion board
■Hard drive
■Display
■Keyboard/TouchPad or pointing stick
■Audio
■Intel Mobile Pentium 4 processors with...

Maintenance and Service Guide2–1
2
Troubleshooting
ÅWARNING: Only authorized technicians trained by Compaq should 
repair this equipment. All troubleshooting and repair procedures 
are detailed to allow only subassembly/module level repair. 
Because of the complexity of the individual boards and 
subassemblies, no one should attempt to make repairs at the 
component level or make modifications to any printed wiring board. 
Improper repairs can create a safety hazard. Any indication of 
component...

2–2Maintenance and Service Guide
Troubleshooting
■Compaq Diagnostics—A system information and diagnostic 
utility that is used within your Windows operating system. 
Use this utility whenever possible to:
❏Display system information.
❏Test system components.
❏Troubleshoot a device configuration problem in 
Windows 2000, Windows XP Professional, or 
Windows XP Home.
Using Computer Setup
Information and settings in Computer Setup are accessed from 
the File, Security, or Advanced menus:
1. Turn on or...

Troubleshooting
Maintenance and Service Guide2–3
Selecting from the File Menu
Table 2-1
File Menu
Select To Do This
System Information■View identification information about the 
computer, a docking base, and any battery 
packs in the system.
■View specification information about the 
processor, memory and cache size, and 
system ROM.
Save to Floppy Save system configuration settings to a diskette.
Restore from Floppy Restore system configuration settings from a 
diskette.
Restore Defaults Replace...

2–4Maintenance and Service Guide
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select To Do This
Setup Password Enter, change, or delete a setup password. 
(The setup password is called an administrator 
password in Compaq Computer Security, a 
program accessed from the Windows Control 
Panel.)
Power-on Password Enter, change, or delete a power-on password.
DriveLock Passwords Enable/disable DriveLock; change a DriveLock 
User or Master password.
✎Drive Lock Settings are...

Troubleshooting
Maintenance and Service Guide2–5
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select To Do This
Language (or press F2) Change the Computer Setup language.
Boot Options Enable/disable:
■QuickBoot, which starts the computer more 
quickly by eliminating some startup tests.
(If you suspect a memory failure and want to 
test memory automatically during startup, 
disable QuickBoot.)
■MultiBoot, which sets a startup sequence 
that can include most bootable devices and 
media in the...