Comdial Solo II Telephone User Guide
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COMDlAL Solo II TeleDhone User’s Guide :’ This publication is applicable for the following Solo II Telephone models: 5531 -xx Manufacturing Code REV E and Later 5531 S-xx Manufacturing Code REV F and Later 5432X-xx Manufacturing Code REV A and Later 15432S-xx Manufacturing Code REV A and Later
Table of Contents BASIC OPERATION OPTIONS Speakerphone operation ~~~~,,~~~~~~..~...~~~~,~~,,~..~~.~~~~~~~~~~~~~~~ 1 1 . . . 111
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Basic Operation BASIC OPEl?ATlON PLACING A CALL On Hook l Press line key. Listen for dial tone. l Dial number. l Lift handset when party answers. l Hang up handset to end call. Off Hook l Lift handset. l Press line key. (This step is not necessary if idle line preference has been assigned to station.) l Listen for dial tone. l Dial number. l Hang up handset to end call. ANSWERING A CALL l Press flashing line key. (This step not necessary if ringing line preference is assigned and is ringing) l Lift handset PLACING A CALL ON HOLD l Press. HOLD. To return to call on hold, l Press flashing line key. : NOTE: Any station can retrieve held call. HOLD RECALL - A held call will automatically sound three tone bursts at the station which placed it on hold after a programmed period of time.
Basic Operation ABANDON HOLD DETECTION - If a distant party hangs up and the host system provides disconnect supervision, the holding station will: l Drop line from hold condition l Turn off tine status indicator PLACING INTERCOM CALLS Voice Announcing l Lift handset. l Press ITCM. l Press station number memory key (in memory key field) for desired station. 0 Voice announce message. l Wait for reply or hang up. Tone Ringing l While on hook, press ITCM. l Press station number memory key twice. When party answers, l Lift handset to talk. ANSWERING INTERCOM CALLS To answer a voice announced or tone ringing intercom call, l Lift handset to talk. TRANSFERRING OUTSIDE CALLS If the line on which the call appears is shared by you and the station to receive the call, l Press ITCM.(Call is placed on hold automatically.) l Press station number memory key for the desired station. l Voice announce the call and line number. l Hang up handset. If the line on which the call appears is not shared by you and the station to receive the call, l Use host system transfer facility. NOTE: See TAP/Recall discussion. /: 2
Basic Operation CONFERENCE CALLS Multiline Conference for 2 external parties and 1 internal party NOTE: Conference transmission levels are not com- pensated and connections of parties must be super- vised by one inside party. l Establish first outside call and press HOLD. l Establish second outside call. l Press and hold down line key for second call. l Press line key for first call. l Release both line keys. Conference is established. To selectively disconnect one member of the conference, l Press line key of line to be saved. (The other line will automatically be disconnected.) Multistation Conference for 1 external party and 2 internal parties with same line appearance l Establish outside call. l Press ITCM (outside call placed on hold). l Press station number memory key (in memory key field) for desired station to be added . l Ask intercom party to lift handset, and to press and hold down the held line key. l Press and hold down the line key of held outside call. l Release line keys at your station and at intercom called station to establish conference. NOTE: Sequence of release in not important. 3
Feature Operation FEATURE OPERATION LINE MONITORING ! Handsfree dial a number, l Press line key. l Dial number. l Monitor call ringing. l Lift handset when party answers. To activate line monitoring while on a call, l Press MONITOR. . Hang up handset. NOTE: Useful when a pafly places you on hold. You can monitor until caller’s return, then lift handset to resume con versa tion. To cancel monitoring, l Lift handset to resume conversation. -OR- . Press MONITOR to disconnect. AUTOMATIC DIALING There are 40 auto dial storage locations available in Iwo levels of 20 locations per level. The HOLD key is used in a shift function to get to the second level of auto dial locations. To automatically dial numbers, . Press desired key (in memory key field) for auto dial locatiyFRl -20 (level 1. I l Press HOLD key then desired key for auto dial locations 21-40 (level 2). When party answers, l Lift handset. NOTE: The station automatically chooses the line that was stored as part of the auto dial location. if that line is busy, press a line key and make the auto dial selection again. If no line is stored, the station auto- maticaliy chooses the last tine that was used. If the last line used is busy, the station automatically selects the idle line preference (if one is assigned). if the idle r. /: c
Feature Operation line preference is busy or unavailable, press a line key and make the auto dial selection again. To program numbers, Press ITCM. Press SAVE. Listen for tone. Press desired key (in memory key field) for autodial ltc&ons l-20 (level 1). Tone will stop. s Press HOLD key, then memory key for auto dial locations 21-40 (level 2). If specific line is to be used, press that line key. Dial number sequence to be stored (up to 32 digits). l Press dial pad to store digits 1-9, 0, #, and ++. l Press HOLD to store pause if required. l Press TAP to store hookswitch flash if re- quired. Press SAVE and repeat procedure from auto dial key selection for each number to be stored. Press MONITOR to end programming. Record level 1 autodial ID on the index card and record level 2 autodial ID on the pull-out directory. STATION SPEED DIALING To speed dial numbers, l Press desired keypad key for speed dial locations 1-9, & 0. (If on line listening to dial tone, press HOLD key and then dial desired keypad key 1-9, & 0. NOTE: Refer to the note given in the Automatic Dialing discussion concerning automatic line choice by the station. To program numbers, l Following same steps given for Automatic Dialing using the keypad keys 1-9, & 0 as speed dial locations. l Record speed dial ID on station pull-out directory. 5
Feature Operation REDIALING Saved Number Redial lhe last number dialed can be saved for redial at anytime. To save number, 0 Press SAVE, during or after the call. To dial saved number, l Press HOLD key. l Press SAVE key. When party answers, l Lift handset. To cancel, l Press MONITOR. Last Number Redial The last number previously dialed can be redialed automatically stored to replace a pre- viously stored number. A special key is provided for the last number. NOTE: If the RED/AL key must be programmed for autodial, it is unavailable as a last number redial key. l Press REDIAL key. l Listen for ringing or bus tone. Ringing: Pick up andset when party answers. K Busy: Press MONITOR to disconnect. Automatic Last Number Redial The last number previously dialed can be redialed repeatedly. l Press REDIAL key twice. l Station places a 20 second call (equivalent to 5 rings). If not answered, station will hang up. Se- quence will repeat IO times). MOTE: if the RELYAL key must be programmed for autodial it is unavailable as an automatic h3sf number redial keys