Comdial Impression Single-Line Proprietary Telephone Users Guide

							Digital Telephone Systems
Single-Line Proprietary Telephone
User’s Guide
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							This user guide is applicable for the model 2101N-
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single line proprietary telephone when used with the
following digital telephone systems:
Gxxxx common equipment with Ixxxx or Sxxxx
Revision 18A and later software cartridges.
AttentionComdial®makes every effort to design the features in our
communications systems to be fully interactive. Under certain
conditions, some features may be incompatible with each other and will
not work simultaneously. Comdial assumes no responsibility for
problems caused by incompatible features.
The possible combinations of accessories and features are far too
numerous for us to document in this manual. Furthermore, Comdial
Corporation cannot guarantee that features will operate as described in
this publication when they are combined with other features. 
						

							Introduction
Your telephone is probably arranged to provide an intercom dial tone when
the handset is lifted. This arrangement is known as “prime intercom.” It
may, however, be arranged to provide outside line dial tone instead. This
arrangement is known as “prime line automatic” or “idle line preference.”
The instructions included herein are written for telephones with “prime
intercom.” This means that you can dial the system feature codes as soon
as you lift the handset. If your telephone is arranged otherwise, you must
obtain intercom dial tone before you can dial the various feature codes. You
do this by pressing the ITCM button after you hear the outside line dial tone.
Your telephone has a light located on the HOLD button. Different activities
are indicated by different flash rates of this light. These flash rates are
described below:
INDICATION
Continuous flutter
Flutter with off periodsACTIVITY
Message waiting
Auto set relocation
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Single Line Proprietary Telephone (2101N)
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							Answering Calls
·To answer a call,
lift handset.
·To answer a call that is ringing at a particular station (call
pickup),
1. lift handset,
2. dialS4plus extension number of ringing telephone.
·To answer a call that is ringing at any station,
1. lift handset,
2. dial#4.
·To answer a line call with the system in night mode
1. hear ringing (loud ringer, night transfer station, etc.),
2. lift handset,
3. dial80,
4. answer call.
Making Calls
NOTE: If the installer has enabled your system with Specialized
Route Access (SRA), the system returns a special inter-
com tone when you dial out (using ITCM 9). After this
SRA tone, you have ten (10) seconds to dial digits; other-
wise, the telephone automatically returns to its idle state.
Furthermore, you only have three seconds pause time
between digits before the system automatically dials your
call.
·To make a call using prime intercom (your telephone
must be arranged for prime intercom)
1. lift handset and listen for intercom dial tone,
2. dial station number or intercom feature code.
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							·To access outside line using line group feature,
1. lift handset and listen for intercom dial tone,
2. dial line group access code,
9=group1
81= group 2
82= group 3
83= group 4
3. listen for outside dial tone,
4. dial number.
·To queue for a busy line group,
1. lift handset and listen for intercom dial tone,
2. dial line group access code (9,81,82,or83),
3. hear busy tone,
4. dialS8,
5. hang up handset.
·To answer queuing ring-back,
lift handset and hear dial tone for line.
·To cancel queuing,
1. lift handset and hear intercom dial tone,
2. dial#8.
3. hang up handset.
·To make a call using prime line or idle line preference
(your telephone must be arranged for prime line or idle line
preference)
1. lift handset and listen for outside line dial tone,
2. dial outside number.
Making Calls—continued on next page
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							Making Calls—continued
·To access intercom line,
1. lift handset and listen for outside line dial tone,
2. pressITCM,
3. listen for intercom dial tone,
4. dial station number or intercom feature code,
5. hang up handset.
·To dial personal speed dial numbers,
1. lift handset and listen for intercom dial tone,
2. dial trunk access code and listen for outside dial tone,
3. pressHOLDbutton,
4. press desired dial key1-0. Call will dial automatically.
·To dial system speed dial numbers,
1. lift handset and listen for intercom dial tone,
2. dial line access code and listen for outside dial tone,
3. pressHOLDbutton, thenS,
4. dial desired code (01–-99).
·To program personal speed dial numbers,
1. lift handset and listen for intercom dial tone,
2. dialSS2,
3. dial memory location (1-0) followed by0,
4. dial number sequence to be stored (up to 16 digits and
can include#andS),
5. to store a pause, pressHOLD,
6.
to store a flash, pressTAP,
7. pressT/C,
8. repeat procedure for each speed dial number.
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							·To redial last number used,
1. lift handset and listen for intercom dial tone,
2. dial line group access (9,81,82,or83),
3. pressHOLDbutton, then dial#.
·To use Toll Restriction Override at a station,
1. lift handset and listen for intercom dial tone,
2. dialSS6,
3. dial your station extension number,
4. dial your TRO code number
5. within 15 second timeout period, dial desired outgoing
line number.
6. hang up handset to end call. You will have 15 seconds
in which you can make another call without re-entering
your TRO code.
·To clear the Toll Restriction Override code,
1. lift handset and listen for intercom dial tone,
2. dialSS6,
3. hang up handset.
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							CampingOnAtAStation
Waiting For A Call Back(Using Automatic Call-Back)
·To arrange for the system to call back when a busy station
becomes idle or rings with no answer,
1. make intercom call. Hear busy signal or ring-back tone,
2. dialS6,
3. hang up (When called station becomes idle or is
operated by its user, your station will ring. Call-back is
canceled if you do not lift your handset when you hear
this ringing).
·To answer call-back ring,
lift handset (Called station will ring. Call-back is
canceled if you do not lift your handset).
·To cancel automatic call back,
1. lift handset and listen for intercom dial tone,
2. dial#6,
3. hang up.
Waiting For An Answer(Using Call Waiting)
·To activate call waiting,
1. make intercom call and receive busy signal,
2. dialS01(Called party hears tone),
3. wait on line for an answer.
·To cancel call waiting,
hang up handset.
·To answer a call waiting tone,
1. hear short tone burst in handset receiver,
2. complete present call and hang up, (Waiting call will
begin ringing),
3. lift handset to answer.
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							Holding Calls
·To use manual HOLD,
1. pressHOLD,
2. hang up handset.
·To return to call on HOLD,
1. lift handset,
2. press TAP.
·To place a call on exclusive HOLD,
pressHOLDtwice.
·To use the HOLD recall feature,
do nothing, after a preprogrammed length of time, a call
placed on HOLD will automatically ring back. Lift
handset to answer the ring back call.
·To park a call,
1. pressITCM,
2. dialS,
3. dial park orbit access code (91 - 99). If chosen orbit is
busy, dial alternative orbit number,
4. hang up handset,
5. use paging feature to announce call and park orbit access
code if necessary.
NOTE: If call is not retrieved within a programmable limit, it
reverts to the parking station as a standard held call.
·To retrieve parked call,
1. hear announcement,
2. lift handset and listen for intercom dial tone,
3. dial#,
4. dial park orbit access code (91–99),
5. answer call.
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							Transferring Outside Calls
·To make a screened transfer,
1. answer outside call,
2. pressT/C,
3. dial station number,
4. upon answer, announce the call,
5. hang up the handset (Call is transferred),
·To make an unscreened transfer,
1. answer outside call,
2. pressT/C,
3. dial station number,
4. hang up handset (Call will re-ring if not answered within
a preprogrammed time).
·If busy or no answer,
pressTAPand return to outside call.
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