Comdial Executech Hybrid Key System Instructions Manual

							COMDIAL 
Executech 
Hybrid/Key System 
Attendant’s Guide 
For use with the following hybrid/key system models: 
e 1432 series 
l 22xx series  
						

							CONTENTS 
For this operation... See Page.... 
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 
DSSlBLF CONSOLE OPERATION ........................... 3 
Transfer call to an idle station ................................ 
3 
Transfer call to a busy station ................................ 4 
Transfer call to station without line appearance .................. 4 
Unscreened transfer ........................................ 4 
All-call paging ...................................... 
: ...... 4 
ATTENDANT STATION OPERATION ......................... 
5 
Setting the system clock .................................... 5 
Auto wake-up ............................................. 5 
Outgoing call control ....................................... 
6 
Message waiting control .................................... 
6 
System speed dial ......................................... 6 
Night transfer ............................................. 
7 
Programming Of Call Messaging Displays ...................... 7  
						

							The DSS/BLF Console complements an Executech II multiline 
telephone by providing a more efficient means of completing a high 
volume of calls. The Console offers a station select key and a status 
lamp (LED) for each monitored telephone. 
l The station select keys provide Direct Station Selection 
(DSS) via the system intercom. 
l The LEDs, arranged as a Busy Lamp Field (BLF), indicate 
station status. 
The Attendant Station provides certain system operating features that 
are not available for use from other system stations. 
When the attendant station, with the special operating features, is paired 
with the DSS/BLF Console, a convenient attendant position is created. 
This publication provides DSS/BLF console operating instructions. It 
also provides instructions for operating the special features available 
only to the attendant station. Instructions for operating the features 
available to all system stations are provided in the station user’s guide. 
2  
						

							DSS/BLF CONSOLE OPERATION 
The BLF lights that are adjacent to the DSS keys indicate the status of 
the station available for selection at each of those keys. Status condi- 
tions are as follows: 
BLF STATUS STATION STATUS 
LED Status Station Status 
Light Off 
I Station Idle 
Light Flashing Station calling you on intercom line 
Light On Steady Station busy 
Station in do not disturb mode 
Light Winks 
Light Flutters Message waiting reminder 
Station has left attendant a 
call-back message 
Transfer Call To An Idle Station 
If BLF indicates station is idle, 
. Press DSS key on console corresponding to station to be 
called. (Outside call will be placed on hold.) 
l Announce call and line number. 
l Hang up handset or answer another call. 
Nofe: If voice blocking is enabled at station, tone signall- 
ing will occur automatically. 
3  
						

							Transfer Call To A Busy Station 
If BLF shows station is busy (steady on), station can be signalled with 
subdued ringing: 
l Press that station’s DSS key. (Outside call will be placed on 
hold.) 
l Wait for station to answer. (Station user can dispose of his 
call and answer this intercom call.) 
If station answers, 
l Announce call and line number. 
l Hang up handset or answer another call. 
If station does not answer, 
l Press flashing line key or press RECALL key to return to out- 
side call. 
Transfer Call To Station Without Line Appearance 
l Press DSS key. (Outside call will be placed on hold.) 
l Announce call and ask station user to pick up his handset. 
l Press RECALL key. (Station immediately has call.) 
* Hang up handset. 
Unscreened Transfer (Transferring a call without 
announcing it.) 
l Press DSS key. (Outside call will be placed on hold.) 
0 Press RECALL key. 
l Hang up handset. (Call begins ringing at called station. Call 
will re-ring at transferring station if not answered within 20 
seconds.) 
All-Call Paging 
0 Lift handset. 
l Press console ALL-CALL key. (A paging path to idle stations 
is enabled.) 
l Announce your message. 
l Hang up handset. 
4  
						

							ATTENDANT STATION OPERATION 
Setting The System Clock 
To set the clock/calendar, 
l Press ITCM. 
0 Dial +++ # . 
l Dial clock date (xx xx xx xx xx). 
(YEAR-MONTH-DAY-HOUR-MINUTE) 
Clock date will be printed if data printer is present. 
Note: Values less than 10 must be dialed as Ox. Hours 
must be expressed in 24-hour format. 
To set the clock, 
l Press ITCM % # . 
l Dial new hour digits. 
0 Dial new minutes digits. 
0 Press # . 
Note: New clock date will be printed if data printer is 
present. 
To obtain a printing of the current clock date, 
l Press ITCM + # # . 
Auto Wake-Up 
To activate, 
l Press ITCM. 
0 Dial % 1. 
0 Dial station number. 
l Dial wake-up time. (four digits 0000-2359). 
To cancel, 
l Press ITCM 4+ 1. 
l Dial station number. 
0 Dial 9999. 
To obtain verification printout, 
o Press tTCM % 2. 
5  
						

							l Dial station number. 
Note: Station number and wakeup time will be printed if 
data printer is provided with system. 
Outgoing Call Control 
To disable trunk access to a Single-Line Keyset, 
l Press ITCM. 
l Dial ++ 3. 
l Dial station number. 
To re-enable trunk access, 
l Press ITCM. 
l Dial ++ 4. 
0 Dial station number. 
Message Waiting Control 
To turn on MW light, 
0 Press ITCM. 
l Dial 42. 
l Dial station number. (The MW light of called station will flash.) 
To turn off MW light, 
l Press ITCM. 
0 Dial 43. 
l Dial station number. (The MW light of called station will turn 
off.) 
To turn off MW light while delivering message, 
0 Press HOLD. 
System Speed Dial 
To program numbers, 
l Press ITCM. Listen for tone. 
l Press X. Tone will stop. 
l Press SAVE. 
l Press desired keys to identify location (10-59). 
l Listen for fast tone burst.  
						

							e Press 1-4 for line group (if available), or press line key for 
line. 
-or- 
l Press Cl for none. (System will pick prime line or last line 
used.) 
0 Dial the number to be stored. (Up to thirty-two digits.) 
l Press HOLD to store pause (if required). 
e Press RECALL to store flash (if required). 
e Press SAVE and repeat procedure from that point for each 
number to be stored. 
e Press MONITOR key to end programming. 
Night Transfer 
To activate, 
0 Press ITCM. Listen for tone. 
B Press # . (Tone will stop and ITCM light will flutter.) 
To cancel, 
8 Press lTCM # . (ITCM light will extinguish.) 
Programming Of Call Messaging Displays 
Custom messages can be created and programmed from the attendant 
station for display at LCD Speakerphones. The call messaging display 
messages can be enabled from any station in the system. 
To program messages, 
a Press ITCM key. 
0 Dial 57. 
Q Dial the message location (1 - 0) 
0 Enter two-digit character code from Table 1 and press # . 
Repeat as required to completely form message (16 charac- 
ters maximum). 
For example, dialing 23#63#61#31#43#21#53 programs the 
word COMDIAL as a call messaging display for system use. 
Q Press SAVE then dial next message location and message 
code. 
-or- 
? Press Fv’KN~TCR to end programming.  
						

							Table 1. Custom Messages 
Custom call messaging displays of up to sixteen characters per mes- 
sage can be formed by dialing codes from this chart for allowed charac- 
ters, 
Y 
93 
Y 96 
Z 
13 
Z 16 
Changepage3BQ 8  
						

							Application Note: The operations covered in this manual reflect the latest KSU software revisions. 
When using this manual to operate a station connected to a KSU with an earlier software release. 
there may be conflicting feature operations. Contact your equipment supplier for additional infor- 
mation. 
This manual has been developed by Comdial Corporation (the”Company”) and is intended for the 
use of its customers and service personnel. The information in this manual is subject to change 
without notice. While every effort has been made to eliminate errors. the Corqxny disclaims 
liability for any difficulties arising from the interpretation of the information contained herein. 
The information contained herein does not purport to cover all details or variations in equipment 
nor to provide for every possible contingency to be met in connection with installation, operation, 
or maintenance. Should further information be desired. or should particular problems arise which 
are not covered sufficiently for the purchaser’s ~)urwses. contact Con-dial. Dealer Suo~ort Ser- 
vices, Charlottesville. Virginia 22906