Comdial DXP, DXP Plus, Impact FX Instructions Manual

							Programming The Features
Upgrading The DXP Software
To enable VMMI use on the DXP system, you must upgrade the DXP software to at least release 10A
(or to whatever software revision that is now current). Further, to preserve your existing database you
must convert it through the use of the PCMMI database programming software that is at software release
9x. The upgrade to software release 10A or later requires that you also install a new RAM card
(DXRAM–EXPC) as well as the software memory card (DXPSW–DLRC) on the DXP’s central
processor unit. If you need detailed instructions for installing this circuit board and card, refer to the
DXP System Hardware Instructionsin your service literature.
To ensure that you execute the database conversion and software upgrade correctly, you must perform
the following detailed operations in the sequence listed below:
1. Convert The Database
2. Translate The Database
3. Install The Memory Card (and RAM Card if needed)
4. Master Clear The System
5. Connect To The System
6. Restore The Converted Database
Discussions located on the following pages explain each of the above steps in detail.
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3 
						

							Converting The DXP Database
Use this procedure to convert an existing DXP database to a software release 9x compatibility. This
action places the database in an arrangement that allows you to translate it. Translating the database
makes it compatible with software releases that support VMMI usage (software release 10A and later).
1. Employ a PC with an XMODEM communications program and use the DXP’s embedded MMI programming
method to store the current DXP database to the PC’s hard drive. The saved database does not include the
SMDA/SMDR records. If you need these SMDA/SMDR records, you must make a printout of them before
you perform the database storage.
2. Disconnect the PC from the DXP.
3. If the stored database is not at least software release 9A, obtain a copy of revision 9A or later PCMMI
programming software and load it on your computer.
NOTE: Remember, you can always down load the latest PCMMI software from the Comdial On-Line
Support Server. Reach the Support Server from the Comdial home page on the World Wide Web
by connecting at: http://www.comdial.com/.
4. Use this revision 9A or later PCMMI to restore the existing, or current, DXP database file. Restoring the
database using the 9A PCMMI makes the database 9n compatible.
5. Save the converted database to your computers hard drive using a new file name. Using a new file name
prevents the computer from overwriting the original file.
Translating An Earlier DXP Database To A Common Code Base Database
Use this procedure to translate a DXP database—which you have first converted to be compatible to
software release 9x—to be compatible with a common code base software release of 10A and later.
1.
From the VMMI window, select theFilepull-down menu.
2.
SelectOpen As....
3.
From theOpen database Filewindow, select the database that you wish to open andOKyour choice. A
prompt asks you to confirm the translation. You must clickOKto proceed.
4. Specify a new file location where the translated database can reside.
5.
Select the destination platform type for the system andOKyour selection. TheSelect Board Typewindow
opens.
6.
Use theSelect Board Typewindow to describe the board configuration of the DXP database that you are
translating.
(a) For reference before upgrading the software to 10A or later, make a record of the DXP’s physical board
configuration.
(b)
Use the board record information to answer the prompts on theSelect Board Typewindow. The prompts
first ask for all installed station boards beginning with the DXP’s leftmost universal slot in the main
cabinet. The prompts then ask for all installed line boards beginning with the DXP’s leftmost line slot in
the main cabinet. When a slot in the original DXP contains an auxiliary board, select theNo Board
response. When the prompt asks for a station board but a line board occupies that slot in the original
DXP, select theNo Boardresponse. When the prompt asks for a line board but a station board occupies
that slot in the original DXP, select theNo Boardresponse. When you finish listing the board
configuration,OKyour selections.
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							NOTE: Under BOARD CONFIGURATION/CABINET VIEW, the VMMI graphically shows the boards
installed in the arrangement that you specified and leaves a blank slot for any place that you
answered a station or line board prompt with a no board response
(c)
A prompt asks that you confirm that conversion has taken place by clickingOK.
7.
SelectOpen As....
8.
Select the file name that you specified in step 4 andOKyou selection.
9.
Specify the destination revision and destination platform for the translated database andOKyour
specification. Database translation now occurs.
10.
From theFiledrop-down menu, selectSAVE.
11. Check the translated results, and under BOARD CONFIGURATION/CABINET VIEW, use your mouse to
move the board images to match your plan for the upgraded system. Remember, you must physically move
the boards in the common equipment cabinet to match the arrangement that you set with the VMMI program.
Master Clearing The DXP System
To insure that the DXP will perform properly with the new memory card, master clear the system. The
DXCPU–68K board provides a method for the master clear to occur automatically at the initial power up
after you have changed or upgraded the software card.
CAUTION
A master clear operation erases an existing database. If you wish to preserve the existing
database, you must archive it before you master clear the system. You can then restore this
database after you master clear the system. Remember, if this database is not at software release
10A or later, you must convert and translate it.
Execute the following sequence of events exactly as they are stated here:
1. On the DXPCPU–68K circuit board, set DIP switch 8 to its ON position.
2. Connect the DXP’s AC power cord to the AC outlet and turn on the AC power switch. At power up, the DXP
automatically executes a master clear operation. After the master clear sequence is complete, the indicators on
the DXCPU–68K and DXSRV boards turn on steady and the indicators on the station and line boards wink
ON for four seconds and OFF for four seconds. The system performs the automatic master clear one time
following the initial power up after you have upgraded the software. It will not perform an automatic master
clear operation again after subsequent power ups.
3. You can leave DIP switch 8 ON or you can turn it OFF. Leaving it ON will ensure that the DXP will always
power up in a master cleared and operational mode after a software upgrade. Turning it off prevents the DXP
from becoming operational at power up after a software upgrade. The OFF setting may be acceptable because,
should you forget to save your database, you have an opportunity to reconsider your actions before the DXP
erases the current database.
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							Upgrading The DXP Plus Software
The DXPPlusdigital communications system includes system software when it ships from the factory.
At initial system installation, you do not need to load the system software to make the system
operational. Should you need to later reload the system software (for software upgrade purposes for
example), you can do so using the supplied system software disk. Use Windows File Manager or
MS–DOS commands to save the disk’s information from your computer’s floppy drive to its hard drive.
Having the software on your computer’s hard drive allows the data to load into the system’s memory
much quicker than it would from the computer’s floppy disk drive.
To load the system software information, your PC must be connected to the communications system.
CAUTION
The system does not automatically save the existing database during a software upgrade. If you
need to preserve the existing database, you must archive it before you upgrade the software. After
you upgrade the software, you can restore the existing database to the system.
1. Archive the existing database.
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system,
and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theArchive Databasemenu item.
(c)
Choose a memory storage location for the archive operation to use andOKyour choice. Since the
database can be quite large, you should choose a location on your computer’s hard drive to ensure that
you have enough memory to store the database.
(d) The system automatically archives its database.
2.
From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the system, and
return to theSwitchpull-down menu.
3.
From theSwitchpull-down menu, select theSystem Software Upgrademenu item.
4. The system automatically takes itself out of service.
5. Choose the location where the new software data resides (select disk drive, directory, and file), and OK your
choice. The system loads the software data, resets itself, and places itself back in service.
6. Restore the existing database (if desired).
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system,
and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theRestore Databasemenu item.
(c)
Choose the memory storage location that contains an archived database andOKyour choice. The system
automatically restores its database.
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							Upgrading the Impact FX Software
Each system requires a system software keying code. This keying code, or system software key, is an
encrypted string of characters, that you obtain from a Comdial representative and enter into VMMI
programming during software upgrade operations. The system software key enables feature sets, system
capacity, and special stand alone features as ordered. The system software key controls the active feature
set of the installed software by controlling access to the database configuration of all features.
Using The System Software Key
Since you use the VMMI program to enable the system software key, you must have the software file
(the xxxxxxxx.bin file) stored on the PC from which you plan to run the VMMI program. Further, you
must determine the system serial number and then call a Comdial representative to obtain the system
software keying code that the system uses to enable the software.
Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the FX system.
Determine the system serial number by using the VMMI program, and call the Comdial representative
at:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
NOTE: You do not need to install a hardware mechanism on the serial port of the PC to enable the
system software (although you do need to do so when you obtain the magic number needed to
turn on the CTI applications). Having that hardware mechanism installed does not interfere with
system software enabling.
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							Enabling The Impact FX System Software
The following procedure details the sequential software enabling details:
1. Obtain the software .bin file and store it away on the PC if you have not already done so.
Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the Impact FX system.
2. Log into the system with VMMI and view the system serial number at the lower right corner of the VMMI
screen. Remember, the system operates in a test mode for one hour before it turns itself off. (Usually, you can
also determine the system serial number from the label that is located on the CPU board’s faceplate.)
3. While not necessary at this point in the software enabling sequence, if you are adding CTI applications, you
should run the Key Update Utility program to determine the CTI application’s key serial number and current
magic number. You need to provide this information to the Comdial representative so the representative can,
in turn, provide the information you need to turn on the CTI applications.Performing step three now will
save making a second telephone call later to obtain this needed application information.
(a)
Stop the VVP voice mail manager service from the following location:Start/Settings/Control Panel.
Select theServicesicon, highlightvoice mail manager, and clickStop.
(b) With the CTI applications hardware mechanism installed on the PC’s parallel printer port, locate the
software key icon on the main desktop menu and double click on it. If the icon is not available, use the
Start/Programs/Comdial/Keymodmenu to locate the software key program and double click there.
This action opens the Key Update Utility program.
(c)
From the update utility, click theExamine Keybutton. The system responds by displaying the following
information in the key update screen:
the key’s serial number,
the current magic number of the installed key.
4. Once you know the system serial number (and the CTI application information if needed), contact the
Comdial representative:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
To obtain the system software key and the CTI application’s magic number, you must provide to the
representative the following facts:
— system serial number ( located on the CPU board’s faceplate),
— port size of the system,
— feature set desired,
— system software applications desired,
— stand-alone features desired
— CTI applications desired (if applicable),
— method of payment.
Armed with this information, the representative provides the encrypted alphanumeric character strings that
represent the system software key and the CTI application enabling magic number.
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							5.
Use VMMI to log into the system, open theSwitchdrop-down menu, and click onSystem Software Upgrade.
6.
Archive the existing database as prompted (if desired) by going toSwitch/Archive Databaseon the VMMI
screen and continue.
7.
From the system software upgrade window, click theProvide a New Keyline, and type the system software
key character sequence into the open block.
8.
ClickNext,browse for and select the software upgrade xxxxxxxx.bin file that you earlier stored in the PC.
9. VMMI provides a new screen that presents the feature set and release number of the software upgrade.
10.
ClickFinishon this screen, and observe that the system loads the software and then resets itself.
11. Reconnect VMMI to the system, and restore the archived database or reprogram the features as needed.
12. If CTI applications are a part of the installation, restart the Key Update Utility program (using the same
procedure detailed in step three); enter the new CTI application magic number character sequence into the
update utility; and then click theUpdate Keybutton. The utility menu shows a completion code value to
indicate that the procedure is finished. Verify that the completion code matches the completion code that the
Comdial representative provided to you, and click theDonebutton to end the session.
13. Restart the voice mail manager service.
From theStart/Settings/Control PanelLocation, select theServicesicon, highlightvoice mail manager, and
clickStart.
By completing the above procedure, you enable the system operating software for the telephony
portion of the system(and enable the CTI applications that run on the PC portion of the system if CTI
applications are a part of the installation).
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