Comdial DXP, DXP Plus, Impact FX Digital Communication System Release 15B Instructions Manual

							that slot in the original DXP, select theNo Boardresponse. When you finish listing the board
configuration,OKyour selections.
NOTE: Under BOARD CONFIGURATION/CABINET VIEW, the VMMI graphically shows the boards
installed in the arrangement that you specified and leaves a blank slot for any place that you
answered a station or line board prompt with a no board response
(c)
A prompt asks that you confirm that conversion has taken place by clickingOK.
7.
SelectOpen As....
8.
Select the file name that you specified in step 4 andOKyour selection.
9.
Specify the destination revision and destination platform for the translated database andOKyour
specification. Database translation now occurs.
10.
From theFiledrop-down menu, selectSAVE.
11. Check the translated results, and under BOARD CONFIGURATION/CABINET VIEW, use your
mouse to move the board images to match your plan for the upgraded system. Remember, you must
physically move the boards in the common equipment cabinet to match the arrangement that you set
with the VMMI program.
Master Clearing The DXP System
To insure that the DXP will perform properly with the new memory card, master clear the system. The
DXCPU–68K board provides a method for the master clear to occur automatically at the initial power up
after you have changed or upgraded the software card.
CAUTION
A master clear operation erases an existing database. If you wish to preserve the existing
database, you must archive it before you master clear the system. You can then restore this
database after you master clear the system. Remember, if this database is not at software release
10A or later, you must convert and translate it.
Execute the following sequence of events exactly as they are stated here:
1. On the DXPCPU–68K circuit board, set DIP switch 8 to its ON position.
2. Connect the DXP’s AC power cord to the AC outlet and turn on the AC power switch. At power up,
the DXP automatically executes a master clear operation. After the master clear sequence is
complete, the indicators on the DXCPU–68K and DXSRV boards turn on steady and the indicators
on the station and line boards wink ON for four seconds and OFF for four seconds. The system
performs the automatic master clear one time following the initial power up after you have upgraded
the software. It will not perform an automatic master clear operation again after subsequent power
ups.
3. You can leave DIP switch 8 ON or you can turn it OFF. Leaving it ON will ensure that the DXP will
always power up in a master cleared and operational mode after a software upgrade. Turning it off
prevents the DXP from becoming operational at power up after a software upgrade. The OFF setting
may be acceptable because, should you forget to save your database, you have an opportunity to
reconsider your actions before the DXP erases the current database.
Upgrading The DXP Software – 7
Programming The Features GCA40–229 
						

							Upgrading The DXP Plus Software
The DXPPlusdigital communications system includes system software when it ships from the factory.
At initial system installation, you do not need to load the system software to make the system
operational. Should you need to later reload the system software (for software upgrade purposes for
example), you can do so using the supplied system software disk. Use Windows File Manager or
MS–DOS commands to save the disk’s information from your computer’s floppy drive to its hard drive.
Having the software on your computer’s hard drive allows the data to load into the system’s memory
much quicker than it would from the computer’s floppy disk drive.
To load the system software information, your PC must be connected to the communications system.
CAUTION
The system does not automatically save the existing database during a software upgrade. If you
need to preserve the existing database, you must archive it before you upgrade the software. After
you upgrade the software, you can restore the existing database to the system.
1. Archive the existing database.
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system,
and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theArchive Databasemenu item.
(c)
Choose a memory storage location for the archive operation to use andOKyour choice. Since the
database can be quite large, you should choose a location on your computer’s hard drive to ensure that
you have enough memory to store the database.
(d) The system automatically archives its database.
2.
From theSwitchpull-down menu, select theConnect To... menu item, connect VMMI to the
system, and return to theSwitchpull-down menu.
3.
From theSwitchpull-down menu, select theSystem Software Upgrademenu item.
4. The system automatically takes itself out of service.
5. Choose the location where the new software data resides (select disk drive, directory, and file), and
OK your choice. The system loads the software data, resets itself, and places itself back in service.
6. Restore the existing database (if desired).
(a)
From theSwitchpull-down menu, select theConnect To...menu item, connect VMMI to the system,
and return to theSwitchpull-down menu.
(b)
From theSwitchpull-down menu, select theRestore Databasemenu item.
(c)
Choose the memory storage location that contains an archived database andOKyour choice. The system
automatically restores its database.
8 – Upgrading The DXP Plus Software
GCA40–229 Programming The Features 
						

							Upgrading the Impact FX Software
Each system requires a system software keying code. This keying code, or system software key, is an
encrypted string of characters, that you obtain from a Comdial representative and enter into VMMI
programming during software upgrade operations. The system software key enables feature sets, system
capacity, and special stand alone features as ordered. The system software key controls the active feature
set of the installed software by controlling access to the database configuration of all features.
Using The System Software Key
Since you use the VMMI program to enable the system software key, you must have the software file
(the xxxxxxxx.bin file) stored on the PC from which you plan to run the VMMI program. Further, you
must determine the system serial number and then call a Comdial representative to obtain the system
software keying code that the system uses to enable the software.
Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the FX system.
Determine the system serial number by using the VMMI program, and call the Comdial representative
at:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
NOTE: You do not need to install a hardware mechanism on the serial port of the PC to enable the
system software (although you do need to do so when you obtain the magic number needed to
turn on the CTI applications). Having that hardware mechanism installed does not interfere with
system software enabling.
Upgrading the Impact FX Software – 9
Programming The Features GCA40–229 
						

							Enabling The Impact FX System Software
The following procedure details the sequential software enabling details:
1. Obtain the software .bin file and store it away on the PC if you have not already done so.
Download the latest xxxxxxxx.bin file from the Comdial Online Support Server. Reach the Online
Support Server through the Comdial Internet home page on the worldwide web at www.comdial.com.
Once there, follow the prompts to get to the Support Server and then to get to the location where you can
download software upgrades for the Impact FX system.
2. Log into the system with VMMI and view the system serial number at the lower right corner of the
VMMI screen. Remember, the system operates in a test mode for one hour before it turns itself off.
(Usually, you can also determine the system serial number from the label that is located on the CPU
board’s faceplate.)
3. While not necessary at this point in the software enabling sequence, if you are adding CTI
applications, you should run the Key Update Utility program to determine the CTI application’s key
serial number and current magic number. You need to provide this information to the Comdial
representative so the representative can, in turn, provide the information you need to turn on the CTI
applications.Performing step three now will save making a second telephone call later to obtain
this needed application information.
(a)
Stop the VVP voice mail manager service from the following location:Start/Settings/Control Panel.
Select theServicesicon, highlightvoice mail manager, and clickStop.
(b) With the CTI applications hardware mechanism installed on the PC’s parallel printer port, locate the
software key icon on the main desktop menu and double click on it. If the icon is not available, use the
Start/Programs/Comdial/Keymodmenu to locate the software key program and double click there.
This action opens the Key Update Utility program.
(c)
From the update utility, click theExamine Keybutton. The system responds by displaying the following
information in the key update screen:
the key’s serial number,
the current magic number of the installed key.
4. Once you know the system serial number (and the CTI application information if needed), contact
the Comdial representative:
— 1-800-669-2663 (calls from within the U.S.A.)
— 1-804-978-2290 (international calls)
To obtain the system software key and the CTI application’s magic number, you must provide to the
representative the following facts:
— system serial number ( located on the CPU board’s faceplate),
— port size of the system,
— feature set desired,
— system software applications desired,
— stand-alone features desired
— CTI applications desired (if applicable),
— method of payment.
Armed with this information, the representative provides the encrypted alphanumeric character
strings that represent the system software key and the CTI application enabling magic number.
10 – Upgrading the Impact FX Software
GCA40–229 Programming The Features 
						

							5.
Use VMMI to log into the system, open theSwitchdrop-down menu, and click onSystem Software
Upgrade.
6.
Archive the existing database as prompted (if desired) by going toSwitch/Archive Databaseon
the VMMI screen and continue.
7.
From the system software upgrade window, click theProvide a New Keyline, and type the system
software key character sequence into the open block.
8.
ClickNext,browse for and select the software upgrade xxxxxxxx.bin file that you earlier stored in
the PC.
9. VMMI provides a new screen that presents the feature set and release number of the software
upgrade.
10.
ClickFinishon this screen, and observe that the system loads the software and then resets itself.
11. Reconnect VMMI to the system, and restore the archived database or reprogram the features as
needed.
12. If CTI applications are a part of the installation, restart the Key Update Utility program (using the
same procedure detailed in step three); enter the new CTI application magic number character
sequence into the update utility; and then click theUpdate Keybutton. The utility menu shows a
completion code value to indicate that the procedure is finished. Verify that the completion code
matches the completion code that the Comdial representative provided to you, and click theDone
button to end the session.
13. Restart the voice mail manager service.
From theStart/Settings/Control PanelLocation, select theServicesicon, highlightvoice mail
manager, and clickStart.
By completing the above procedure, you enable the system operating software for the telephony
portion of the system(and enable the CTI applications that run on the PC portion of the system if CTI
applications are a part of the installation).
Upgrading the Impact FX Software – 11
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12 – Upgrading the Impact FX Software
GCA40–229 Programming The Features 
						

							This manual has been developed by Comdial Corporation (the “Company”) and is intended
for the use of its customers and service personnel. The information in this manual is subject
to change without notice. While every effort has been made to eliminate errors, the
Company disclaims liability for any difficulties arising from the interpretation of the
information contained herein.
The information contained herein does not purport to cover all details or variations in
equipment or to provide for every possible contingency to be met in connection with
installation, operation, or maintenance. Should further information be desired, or should
particular problems arise which are not covered sufficiently for the purchaser’s purposes,
contact Comdial, Inside Sales Department, Charlottesville, Virginia 22906 
						

							GCA40–229.01 04/00
printed in U.S.A.