Comdial Digital Telephone System Industry-Standard Telephone Instructions Manual

							COMDIAL 
Digital Telephone System 
Industry-Standard Telephone 
User’s Guide 
(Interfaced through the ATI-D)  
						

							This user’s guide applies to Industry Standard 
Single Line Telephones, such as the Comdial 
2500-xx (when used on Comdial Gxxxx common 
equipment with Ixxxx software cartridge Rev. 15 
A and later and connected through the Analog 
Terminal Interface-ATI-D). 
If you need more information, 
consult your System User’s Guide  
						

							GCA70-239 Station User’s Guide 
Introducing The Telephone 
Your system may be programmed to provide an intercom dial tone when you lift 
the handset. This arrangement is known as “prime intercom.” Your telephone 
may, however, be programmed to provide outside line dial tone instead. This 
arrangement is known as “prime line automatic” or “idle line preference.” The 
instructions included herein are written for telephones with “prime intercom,” 
which means that you can dial the system feature codes as soon as you lift the 
handset. If your telephone is arranged otherwise, you must obtain intercom dial 
tone before you can dial the various feature codes. To obtain an intercom dial 
tone, press and release the hookswitch after you hear the outside line dial tone. 
This action either drops the outside line and causes intercom dial tone to return 
to your telephone. 
Pressing and releasing the hookswitch is commonly known as flashing the 
hookswitch or performing a FLASH. If your telephone is equipped with a TAP 
button, you can press it to cause the same effect as performing a FLASH. 
If you lift your handset and do not immediately hear dial tone, wait on line a few 
seconds for the system to return dial tone to your telephone. 
Answering Calls 
l To answer a call, 
lift handset. 
l To answer a call that you hear ringing at another station, 
1. lift handset and listen for intercom dial tone, 
2. dial t 4, 
3. dial number of ringing station. 
l To answer a call that is ringing at any station in your 
pick-up group, 
1. lift handset and listen for intercom dial tone, 
2. dial # 4. 
NOTE: When the attendant station has enabled the night transfer 
(of 
ringing) feature, an outside call can be answered from any 
station in the system. 
IST Station User’s Guide - 3  
						

							l To answer a night-transfer call 
1. hear ringing (loud ringer, night transfer station, etc.), 
2. lift handset and listen for intercom dial tone, 
3. dial 80, 
4. answer call. 
Making Intercom Calls 
l With intercom as prime line: 
1. lift handset and listen for intercom dial tone, 
2. dial station extension number. 
l With outside line as prime line or idle line preference: 
1. lift handset and listen for outside line dial tone, 
2. press and release hookswitch (flash), or press 
TAP button, 
and listen for intercom dial tone, 
3. dial station extension number. 
Making Outside Calls 
l With intercom as prime line: 
NOTE: The installer must configure your telephone system as a hybrid 
system for this feature to be available. 
1. lift handset and listen for intercom dial tone, 
2. dial line group access code: 
9 = group 1 
81= group 2 
82 = group 3 
83 = group 4 
3. listen for outside line dial tone, 
4. dial number. 
l With outside line as prime line or idle line preference: 
1. lift handset and listen for outside line dial tone, 
2. dial number. 
/ST Station User’s Guide - 4  
						

							GCA 70-239 Station User’s Guide 
l To send a hookflash signal over the outside line during a call, 
1. press and release hookswitch (flash), or press TAP if 
available, 
2. listen for intercom dial tone, 
3. dial # 04, 
4. listen for host system reply. 
Speed Dialing 
l With intercom as prime line, 
NOTE: The installer must configure your station with idle line pref- 
erence for this feature to work properly since the last line used 
could be busy and therefore not be available for use when 
needed. 
1. lift handset and listen for intercom dial tone, 
2. press and release hookswitch (flash), or press TAP button i 
available (dial tone will stop), 
3. dial 0 - 1 for station speed dial, 
4. dial +K 01 - +I+ 99 for system speed dial, 
5. hang up handset to end call. 
l With outside line as prime line or idle line preference: 
1. lift handset and listen for outside line dial tone, 
2. press and release hookswitch (flash), or press TAP button if 
available, 
3. listen for intercom dial tone, 
4. press and release hookswitch (flash), or press TAP button if 
available (dial tone will stop), 
5. dial 0 - 1 for station speed dial. 
6. dial t 01 - S 99 for system speed dial, 
7. hang up handset to end call. 
IST Station User’s Guide - 5  
						

							Redialinla The Last Number 
l With intercom as prime line: 
NOTE: The installer must configure your station with idle lineprefer- 
ence for this feature to work properly since the last line used 
could be busy and therefore not be available for use when 
needed. 
1. lift handset and listen for intercom dial tone, 
2. press and release hookswitch (flash), or press TAP button if 
available (dial tone will stop), 
3. dial # for last number redial. 
l With outside line as prime line or idle line preference: 
1. lift handset and listen for outside line dial tone, 
2. press and release hookswitch (flash), or press TAP button if 
available, 
3. listen for intercom dial tone, 
4. press and release hookswitch (flash), or press TAP button if 
available (dial tone will stop), 
5. dial # for last number redial. 
Holding Calls 
i To place an outside call on hold or to retrieve a held call, 
1. establish call, 
2. press and release hookswitch (flash), or press TAP button if 
available. (If IST has HOLD button available, press it.) 
IST Station User’s Guide - 6  
						

							GCA 70-239 Station User’s Guide 
Parking Calls 
l To park an outside call for retrieval, 
1. while on line, press and release hookswitch (flash), or press 
TAP button, if available (outside call is placed on hold and 
intercom dial tone sounds), 
2. dial +%:, 
3. dial park orbit access code (91- 99), 
4. hangup. 
l To retrieve a parked call, 
1. hear announcement of park orbit number, 
2. pick up handset and listen for intercom dial tone, 
3. dial M-99, 
4. answer call. 
Using Screened Transfer 
l To transfer an outside call to a system station, 
1. answer outside call, 
2. press and release hookswitch (flash), or press TAP button if 
available (outside call is placed on hold automatically), 
3. dial extension number of party to be transferred to, 
4. when intercom party answers, announce call, 
5. hang up handset. 
l If the called party is busy or does not answer, 
press and release hookswitch (flash), or press TAP button if 
available. Outside call is retrieved. 
IST Station User’s Guide - 7  
						

							Using Unscreened Transfer 
l To transfer an outside call to a system station, 
1. answer outside call, 
2. press and release hookswitch (flash), or press TAP button if 
available (outside call is placed on hold automatically), 
3. dial extension number of party to be transferred, 
4. listen for ring back, 
5. hang up handset. If transferred call is not answered after a 
pre- programmed length of time, it will ring back at your IST 
station. 
l To answer recall of transferred call, 
lift handset when you hear ringing. 
Conferencing 
l To conference with an outside line and a system station, 
NOTE: When you set up a conference call with an outside line and an 
inside station, call the outside line first. 
1. make call on outside line, 
2. press and release hookswitch (flash), or press TAP button if 
available (call is placed on hold automatically), 
3. listen for intercom dial tone and dial station extension 
number, 
4. when intercom party answers, press and release hookswitch 
(flash), or press TAP button if available. Conference is 
established. 
NOTE: CoFference volume level is dependent upon the quality of the 
external line. 
l To drop out of a conference, 
hang up. 
IST Station User’s Guide - 8  
						

							GCA 70-239 Station User’s Guide 
Using LCD Messaging 
You can set system-supplied messages at your station to be displayed at an LCD 
speakerphone. 
l To turn on a message at your station, 
1. lift handset and listen for intercom dial tone, 
2. dial % 02, 
3. dial message code number (0 through 9 -- see attendant for a 
list of available messages), 
4. hang up handset. 
l To cancel message, 
press # 02. 
Using Station-to-Station Messaging 
If your station has Busy Lamp Field (BLF) appearance at another station, a 
call-back message indication can be left at that station. 
l To activate messaging, 
1. make intercom call and hear ringing tone, 
2. dial +E 7. BLF light at called station flutters. 
l To cancel messaging, 
1. lift handset and listen for intercom dial tone, 
2. dial # 7, 
3. dial extension number of station at which message call-back 
indication was left, 
4. hang up. 
l To enable the Tracker pager at your station, 
1. press INTERCOM, 
2. dial X 06. 
l To disable the Tracker pager at your station, 
1. press INTERCOM, 
2. dial # 06. 
IST Station User’s Guide - 9  
						

							Station User’s Guide GCA 70-239 
l To send a call back message to someone’s Tracker Pager after 
receiving a ring-no-answer, 
1. Make an intercom call to someone and receive no answer, 
2. Press preprogrammed TRACK button (or dial #Ol), 
3. After your station returns to idle* hang up handset or press 
SPEAKER to end. The Pager-Tracker system will transmit 
your station extension number to called party’s Tracker Pager 
display. (Some models will also display your station name if 
the system is programmed to include station names.) 
* Zf the Trackerpaging system does not accept your action, an 
error tone will sound back at your telephone. 
l To park a call and have Tracker Pager tell someone 
to retrieve the call, 
1. answer call and press TRNS/CNF, 
2. dial extension and hear ringback 
3. press TRACK (or dial # 01), 
4. your display shows park orbit (91-99) and then 
returns to idle*, 
Hang up handset or press SPEAKER to end. The Tracker 
paging system will transmit orbit dialing code and caller ID 
information, if available, to called party’s Tracker Pager 
display. (Alpha/numeric models display #91 through #99 
while numeric-only models display -91 through -99.) 
* Zf the Tracker paging system does not accept your action, an 
error tone will sound back at your telephone. 
l To respond when your Tracker Pager displays park orbit 
dialing code, 
1. From any system station, press INTERCOM, 
2. Dial displayed orbit code (# 91-99), 
3. Retrieve call. 
Sending An External Page 
NOTE: Sending an external page requires an external paging unit. 
l To make an external page, 
1. lift handset and listen for intercom dial tone, 
2. dial 89, 
3. make paging announcement and hang up. 
IST Station User’s Guide - 10