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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
Resetting the Switch
Follow these steps to return your switch to the factory default settings. These are 
reasons why you might want to reset the switch:
You installed the switch in your networ k and cannot connect to it because you 
assigned the wrong IP address.
You want to reset the password on the switch.
CautionResetting the switch reboots the switch. 
Did you connect the Ethernet 
cable t

o the console port instead 
of to a 10/100/1000 Ethernet port 
on the switch? If yes, disconnect the 
cable from the console 
port. Then connec t the cable to an Ethernet 
port on the switch and on the PC. Wait 30 
seconds before you enter 10.0.0.1  in the 
browser.
NoteThe console port is outlined in blue, 
and the Ethernet port is outlined in 
yellow.
Did you wait 30 seconds after you 
connected the s
 witch and the PC 
before you entered the IP address 
in your browser? If not, wait 30 seconds, re-enter 10.0.0.1
 in  
the browser, and press  Enter.
Did you enter the wrong address 
i
 n the browser, or is there an error 
message? If yes, re-enter 10.0.0.1
 in the bro wser, and 
press Enter . 
						

							 
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To reset the switch in one of these ways:
Press the Reset button on the rear panel.
Press and hold the Mode button. The switch LEDs begin blinking after about   
3 seconds. Continue holding down the Mode button. The LEDs stop blinking 
after 7 more seconds, and the switch reboots.
The switch now behaves like an unconfigur ed 
 switch. You can enter the switch IP 
information by using Express Setup as described in the  “Running Express Setup” 
section on page  4 .
Accessing Help Online
First look for a solution to your problem in the troubleshooting section of the 
switch hardware installation guide or the switch software configuration guide on 
Cisco.com. You can also access the Cisc o Technical Support and Documentation 
website for a list of known hardware problems and extensive troubleshooting 
documentation.
For More Information
For more information about the switch , see these documents on Cisco.com:
Release Notes for the Catalyst 3560-C Switch
Release Notes for the Catalyst 2960-C Switch
 Catalyst 3560-C and 2960-C Switch Hardware Installation Guide
Regulatory Compliance and Safety Information for the Catalyst 3560-C and 
2960-C Switches
 Catalyst 2960 and 2960-S Switch Software Configuration Guide 
 Catalyst 2960 and 2960-S Switch Command Reference 
Catalyst 3560 Switch Software Configuration Guide
Catalyst 3560 Switch Command Reference 
Catalyst 3750, 3560, 3550, 2975, 2970, 2960, and 2960-S Switch System 
Message Guide 
						

							 
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
Obtaining Documentation and Submitting a 
Service Request
For information on obtaining documentation, submitting a service request, and 
gathering additional information, see the monthly  What’s New in Cisco  Product 
D o

cumentation , which also lists all new and revised Cisco  technical 
d ocument

ation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the  What

’s New in Cisco Product Documentation  as a Really Simple 
Syndication (RSS) feed and set content to be delivered directly to your desktop using 
a reader application. The RSS feeds are a free service and Cisco currently supports 
RSS version 2.0. 
Cisco and the Cisco logo are trademarks or  registered trademarks of Cisco and/or its affiliates in the U.S. and other 
countries. To view a list of Cisco  trademarks, go to this URL:  www.cisco.com/go/trademarks. Third-party 
trademarks mentione d are the property of  t
 heir respective owners. The use of the word partner does not imply a 
partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses used in this docume nt are 
 not intended to be actual addresses. Any examples, 
command display output, and figures included in the document are shown for illustrative purposes only. Any use of 
actual IP addresses in illustrative cont ent is unintentional and coincidental.
© 2011 -2012 Cis
co Systems, Inc. All rights reserved. 
						

							 
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