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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
Switch RJ-45 Console Port
1.Connect the RJ-45-to-DB-9 adapter cable to the 9-pin serial port on the PC. 
Connect the other end of the cable to the console port on the switch.
2.Start a terminal-emulation program on the PC.
3.Configure the PC terminal emulation software for 9600 baud, 8 data bits, no 
parity, 1 stop bit, and no flow control.
4.Use the CLI to enter commands to co nfigure the switch. See the software 
configuration guide and the command reference for more information.
Switch USB Mini-Type B Console Port 
If you use the USB-mini console port, you must install the Cisco Windows USB 
device driver on the PC that  is connected to that port. See the switch hardware 
installation guide for installation instructions.
5.Start a terminal-emulation program on the PC.
6.Configure the PC terminal emulation software for 9600 baud, 8 data bits, no 
parity, 1 stop bit, and no flow control.
7.Use the CLI to enter commands to co nfigure the switch. See the software 
configuration guide and the command reference for more information.
NoteYou cannot use the switch console port and the switch USB-mini console 
port at the same time to access the CLI.
Other Management Options
You can use SNMP management applications such as CiscoWorks LAN 
Management Solution (LMS) and Cisco netManager to configure and manage the 
switch. You also can manage it from an SNMP-compatible workstation that is 
running applications such as Cisco netManager or SunNet Manager.
The Cisco Configuration Engine is a network management device that works with 
embedd
 ed Cisco Networking Services (CNS) agents in the switch software. You 
can use it to automate initial configurations and configuration updates on the 
switch. 
						

							 
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See the “Accessing Help Online” section on page  22  for a list of supporting 
documentation.
Installing the Switch
This section covers desk-mounting procedures. As examples, all the illustrations 
show the Catalyst  2960CPD-8PT-L switch. For alternate mounting procedures, 
such 

as installing the switch in a rack , under the desk, on a wall, or for using a 
mounting tray and magnet, see the  Catalyst 3560-C and 2960-C Switch Hardware 
Installation Guide  on Cisco.com.
Equipment That You Need
Number-2 Phillips screwdriver
Drill with a #27 drill bit (0.144-inch [3.7 mm])
Before You Begin
Before installing the switch, these guidelines must be met:
Clearance to front panels is such  that the LEDs can be easily read.
Power cord reaches from the power outlet to the connector on the switch.
Cabling is away from sources of electrica l noise, such as radios, power lines, 
and fluorescent lighting fixtures. 
Temperature around the unit does not exceed 113°F (45°C). If the switch is 
installed in a closed or multirack assembly, the temperature around it might 
be greater than norm al room temperature.
Humidity around the switch do es not exceed 95 percent.
Altitude at the installation site is not greater than 10,000 feet. 
						

							 
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
 Airflow around the switch and through the vents must be unrestricted. We 
strongly recommend that you allow at least 3  in. (7.6 cm) of clearance from 
t

he left, right, and top sides of the switch to avoid any flow blockage. If you 
are installing the switch in a rack, allow at least 1.75  in. (4 cm) of empty rack 
space a

bove each switch.
When placing the switch on a flat hori zontal surface, we strongly recommend 
that you attach the rubb er feet to the switch. 
For 10/100/1000 fixed ports, cable lengths from the switch to connected 
devices can be up to 328 feet (100 meters).
 For cable lengths for smal l form-factor pluggable (SFP)-module connections, 
see the hardware installation guide on Cisco.com and the module 
documentation.
Installation Warning Statements
This section includes the ba sic installation warning statements. Translations of 
these warning statements appear in the  Regulatory Compliance and Safety 
Information for the Catalyst  3560-C and 2960-C Switches  d
 ocument on 
Cisco.com.
WarningTo prevent bodily injury when mounting or servicing this unit in a rack, you must 
take special precautions to ensure that the system remains stable. The 
following guidelines are provided to ensure your safety:
 
 
This unit should be mounted at the bottom of the rack if it is the only unit in the 
rack.
 
 
When mounting this unit in a partially filled rack, load the rack from the bottom 
to the top with the heaviest component at the bottom of the rack.
 
 
If the rack is provided with stabilizing devices, install the stabilizers before 
mounting or servicing the unit in the rack. Statement 1006
WarningClass 1 laser product. Statement 1008 
						

							 
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WarningThis equipment must be grounded. Never defeat the ground conductor or 
operate the equipment in the absence of a suitably installed ground conductor. 
Contact the appropriate electrical inspection authority or an electrician if you 
are uncertain that suitable grounding is available. Statement 1024
WarningTo prevent the system from overheating, do not operate it in an area that 
exceeds the maximum recommended ambient temperature of: 113°F (45°C) 
 
Statement 1047
NoteFor Catalyst 3560CG-8PC-S, 3560CG-8TC-S, and 2960CG-8TC-L switches, the 
maximum recommended ambient temperature is: 104°F (40°C).
WarningTo prevent airflow restriction, allow clearance around the ventilation openings 
to be at least:
 
3 in. (7.6 cm) Statement 1076
On a Desk or Shelf (without Mounting Screws)
To place the switch on a desk without using the mounting screws, attach the four 
rubber feet on the bottom panel of the switch. 
On a Desk or Shelf (with Mounting Screws)
You can use the mounting screws to mount the switch:
 On a desk or a shelf
 Under a desk or a shelf
 On a wall  
						

							 
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
NoteFor instructions on mounting the switch under a desk or on a wall, see the 
hardware installation guide on Cisco.com.
To secure the switch on top of or under a desk or a shelf, use the mounting 
template and three mounting screws.
1.Position the mounting template on the mounting surface with the two 
side-by-side slots forward.  Peel the adhesive strip off the bottom, and attach 
the template.
2.Use a 0.144-inch (3.7 mm) or a #27 drill bit to drill a 1/2-inch (12.7 mm) hole 
in the three template screw slot positions.
3.Insert the screws in the slots on the template, and tighten until they touch the 
template. Remove the template from the mounting surface.
NoteUse the supplied number 8 Phillips pan-head screws, or use larger 
pan-head screws to secu rely mount the switch.
1Mounting template 3Desk or shelf
2 Screws
1
3
2
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4.Place the switch onto the mounting screws, and slide it forward until it locks 
in place.
1
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2 Screws
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
Connecting to the Switch Ports
Connect to the 10/100 and 10/100/1000 Ports
The fixed ports on some Catalyst 3560-C and 2960-C models support Power over 
Ethernet (PoE) and PoE+. See the switch  software configuration guide for more 
information. Some models also support PoE pass-through. For information on the 
PoE pass-through feature, see  the switch hardware guide. 
NoteThe automatic medium-dependent interface crossover (auto-MDIX) feature is 
enabled by default. The switch detects the required cable type for copper Ethernet 
connections and configures the interfaces. You can use either a crossover or a 
straight-through cable for connections to a copper 10/100/1000 module port on 
the switch, regardless of the type of connected device. 
Step  1When you connect to se rvers, workstations, 
IP phones, wireless access points, and routers, 
insert a straight-through, twisted four-pair, 
Category 5 cable in a switch 10/100/1000 
port. Use a crossover, twisted four-pair, 
Category 5 cable when you connect to other 
switches, hubs, or repeaters.
Step  2Insert the other cable end into an RJ-45 port on the other device.
1 2
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yst 2960-C Seri es PD5678
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Install the SFP Modules 
Some Catalyst 3560-C and 2960-C models have SFP module slots. 
For a list of supported modules, see the release notes on Cisco.com. For detailed 
i
 nstructions on installing, removing, and connecting to SFP modules, see the 
documentation that came with the SFP module.
CautionRemoving and installing an SFP module can  shorten its useful life. Do not remove 
and insert SFP modules more often than is absolutely necessary.
Step 1Grasp the module on the sides, and insert it 
into the switch slot until you feel the 
connector snap into place.
Step 2Connect an appropriate cable to the module 
port. Connect the other  cable end to the other 
device.
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Catalyst 3560-C and 2960-C Switch Getting Started Guide
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Catalyst 3560-C and 2960-C  Switch Getting Started Guide
Connecting to PoE Devices
You can connect the switch to IP device s such as IP phones and access points. 
Some switch models can power the IP device, depending upon the surplus power 
they have. See the switch hardware guide for information.
Verify Port Connectivity
After you connect the switch port and another device, the port LED turns amber 
while the switch establishes a link. This process takes about 30 seconds, and then 
the LED turns green. If the LED turns off, the target device might not be turned 
on, there might be a cable problem, or there might be a problem with the adapter 
installed in the target device. See the  “In Case of Difficulty” section on page  19  
for information about online assistance.
In Case of Difficulty
If you experience difficulty, help is  available in this section and also on 
Cisco.com. This section includes Express Setup troubleshooting, how to reset the 
switch, how to access help online, and where to find more information.
Step  1When you connect the 10/100 or 10/100/1000 
downlink ports to IP phones, wireless access 
points, and so on, connect a straight-through, 
twisted four-pair, Category 5 cable to a switch 
port.
Step 2Connect the other cable  end into an RJ-45 port on the other device.
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yst 2960-C Seri es PD5678
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Troubleshooting Express Setup
If Express Setup does not run, or if the Express Setup page does not appear in your 
browser:
Did you verify that POST ran 
suc
 cessfully before starting 
Express Setup? If not, make sure that only the SYST and 
ST
AT LEDs are green before you press the 
Mode button to enter the Express Setup 
mode.
POST errors are usually fatal. Contact your 
Cisco 
 technical support representative if your 
switch fails POST.
Did you press the Mode button 
whil
 e the switch was still running 
POST? If yes, wait until POST completes. Power 
c
ycle the switch. Wait until POST completes. 
Confirm that the SYST and STAT LEDs are 
green. Press the Mode button to enter 
Express Setup mode.
Did you try to continue without 
con
 firming that the switch was in 
Express Setup mode? Verify that all LEDs next to the RJ-45 
console port a
re green. If necessary, press the 
Mode button to enter Express Setup mode.
Does your PC have a static IP 
address
 ? If yes, before connecting to the switch, 
chan
ge your PC settings to temporarily use 
DHCP.
Did you connect a crossover 
cable instead of a
  
straight-through Ethernet cable 
between a switch port and the PC 
Ethernet port? If yes, connect a straight-through cable to an 
Et
hernet port on the switch and the PC. Wait 
30 seconds before you enter  10.0.0.1 in the 
browser.