Cisco Router 800 Series Software Configuration Guide
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6-55 Cisco 800 Series Software Configuration Guide 78-5372-06 Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features IDLE IDLE Data call in progressData call in progressPress **0# from POTS 1 or POTS 2Telephone port call is established successfully in enblock mode. In overlap mode, if both the calls aredestined for same location, then one data call is bumped to establish the intercom mode successfully. Otherwise, the user at POTS 1 or 2 hears a busy tone. Intercom Intercom Free Free Press flash and any key at POTS 1During the intercom call flashhook/keys is not detected. Intercom Intercom Free/data callFree/data callAn external voice call comes to POTS 1No call waiting tone is generated and the external user hears a busy tone. Data calls are not bumped. IDLE External voice callVoice call Free Press **0# from POTS 1 Intercom fails and user hears a busy tone. IDLE External voice callVoice call Data call in progressPress **0# from POTS 1 Intercom fails and the user hears a busy tone. In overlap mode, the data call is bumped. IDLE External voice callVoice call Data call in progressPress **0# from POTS 1 Intercom fails and the user hears a busy tone. Table 6-9 Scenarios for Calling Between Telephone Ports (continued) POTS 1 POTS 2B1 ChannelB2 Channel Command Result
Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features 6-56 Cisco 800 Series Software Configuration Guide 78-5372-06 Redial This feature enables you to redial the last number called on either telephone port 1 or 2. The following conditions apply: This feature recalls only the last digits dialed, to a maximum of 65. The router does not store feature access codes starting with an asterisk (*), interactive voice response (IVR) digits, or the pound (#) key. Activating the Redial Feature To redial the last number called, press **4# on your telephone handset. Redial Feature Scenarios Ta b l e 6 - 1 0 shows scenarios for the redial feature. Table 6-10 Scenarios for Redial Feature Event/Condition Command Result User dialed external number from POTS 1 or POTS 2.Press **4# from POTS 1 or POTS 2.The last number dialed from POTS port 1 or POTS port 2 is called again. User invoked a DTMF function for POTS 1 or POTS 2 on a per call basis and then pressed the actual number for a dialing connection.Press **4# from POTS 1 or POTS 2.Only the actual called number gets redialed and not the input for the DTMF function. The previous call was between POTS ports on the same router. Now the user dials the required digits for IVR.Press **4# from POTS 1 or POTS 2No number is stored for redial. No number is dialed, and the user only hears a dial tone.
6-57 Cisco 800 Series Software Configuration Guide 78-5372-06 Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features Call Transfer The call transfer feature enables you to transfer an external call from one telephone port to the other. Call transfer does not require any subscription from the switch. Activating the Call Transfer Feature To transfer an incoming voice call from one port to another, press the flash hook switch, then **0# on the telephone handset. Call Transfer Feature Scenarios Ta b l e 6 - 1 1 shows scenarios for call transfer. Table 6-11 Scenarios for Call Transfer Event/ConditionCalled Port Command Result External caller dialed POTS 1 or POTS 2 port and the user decides to transfer the call to the other port.IDLE Press flash hook switch and **0# from POTS 1 or POTS 2.The connection is established between the external caller and POTS 1 or POTS 2 when the handset connected to the other POTS port goes to onhook. External caller dialed POTS 1 or POTS 2 port. POTS 1 or POTS 2 decides to transfer the call to the other port, but that port is busy with a call.BUSY Press FLASH **0# from POTS 1 or POTS 2.No connection is established between POTS 1 and POTS 2. The connection between the external call and called POTS port is still valid, so the user can resume conversation with the external called by pressing FLASH.
Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features 6-58 Cisco 800 Series Software Configuration Guide 78-5372-06 Volume Adjustments The volume adjustment features enables you to adjust the receiver volume of the POTS ports. To configure the telephone receiver volume on each port, use the Cisco IOS volume command in the dial-peer configuration mode: volume number where number is a numeric value from 1 to 5 representing the volume setting ranging from -12 to 0 decibels (dB). The default setting is 3. Ta b l e 6 - 1 2 lists the values and definitions of the number variable. External caller dialed POTS 1 or POTS 2. The user decides to transfer the call to the other port and keep the phone on hook without checking the availability of the port.IDLE Press FLASH **0# from POTS 1 or POTS 2This is an example of an unsupervised call and is not supported. No connection will be made between the external caller and the port to which they are being transferred. Table 6-11 Scenarios for Call Transfer (continued) Event/ConditionCalled Port Command Result Table 6-12 Volume Adjustment Number Variable Definitions Number Volume Setting in dB 1-12 2-9 3-6 4-3 50
6-59 Cisco 800 Series Software Configuration Guide 78-5372-06 Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features Volume Adjustment Configuration Example The following example configures the volume of the receiver on the router telephone ports 1 and 2: router# configure terminal router(config)# dial-peer voice 1 pots router(config-dial-peer)# volume 4 router(config-dial-peer)# dial-peer voice 2 pots router(config-dial-peer)# volume 2 Volume Adjustment Configuration Output Example The following is an example of the volume adjustment configuration output from the show running-config command: dial-peer voice 1 pots destination-pattern 5551111 port 1 no call-waiting ring 0 volume 4 dial-peer voice 2 pots destination-pattern 5552222 port 2 no call-waiting ring 0 volume 2 Distinctive Ringing Based on Caller ID The distinctive ringing feature enables you to configure the ring cadence for incoming calls based on the caller ID. You can choose from three ring cadences to associate with each telephone number and store up to twenty numbers per dial peer. You can configure a total of six dial peers but only one dial peer per port can be active at one time. NoteThe distinctive ringing feature does not require subscription to any special service on the ISDN switch. However, if the Nariwake subscription is already active, then Nariwake takes precedence over this feature.
Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features 6-60 Cisco 800 Series Software Configuration Guide 78-5372-06 Configuring Distinctive Ringing Based on Caller ID To enable and configure distinctive ringing based on caller ID, use the following Cisco IOS command in dial-peer configuration mode: caller number ring cadence no caller number ring cadence where number is the caller ID number of the incoming call, and cadence is the setting for ring cadence and duration. By default, this feature is disabled. If you have configured the maximum number of twenty per dial peer, disable the numbers by using the no caller number ring cadence command. Ta b l e 6 - 1 3 shows the available ring cadence settings. Distinctive Ringing Scenarios Ta b l e 6 - 1 4 shows scenarios for distinctive ringing. Table 6-13 Ring Cadence Settings Cadence Description 1 1 sec on, 2 sec off (NTT defined regular ring) 2 0.25 sec on, 0.2 sec off, 0.25 sec on, 2.3 sec off (NTT defined non-regular ring) 3 0.5 sec on, 0.25 sec off, 0.25 sec on, 2 sec off (Cisco defined non-regular ring)
6-61 Cisco 800 Series Software Configuration Guide 78-5372-06 Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features Distinctive Ringing Configuration Example The following is an example of the distinctive ringing configuration: cisco801# configure terminal Enter configuration commands, one per line. End with CNTL/Z. cisco801#(config)#dial-peer voice 1 pots cisco801#(config-dial-peer)#caller-number 11111 ring 1 cisco801#(config-dial-peer)#caller-number 22222 ring 2 cisco801#(config-dial-peer)#caller-number 33333 ring 1 Table 6-14 Scenarios for Distinctive Ringing Condition Event Result ISDN line is provisioned with Nariwake service. The user sets the same caller ID number that is set for Nariwake to distinctive ringing supported locally at the router. An incoming voice call comes from the configured caller ID for POTS 1 or POTS 2.The Nariwake service takes precedence over distinctive ringing based on caller ID. The user at POTS 1 or POTS 2 hears the same ring cadence as that of the Nariwake service. User configures distinctive ringing for POTS 1 or POTS 2, based on caller ID supported locally by the router. The user also sets the country group, which has a different ring cadence. An incoming voice call comes from the caller ID number configured for POTS 1 or POTS 2.Distinctive ringing takes precedence over the ring cadence set by the pots country group command. The incoming call rings at POTS 1 or POTS 2 with the ring cadence specified in distinctive ringing based on caller ID. User configures distinctive ringing based on caller ID supported locally by the router for POTS 1 or POTS 2. The user also configures a different ring cadence for the port by entering the ring command.An incoming voice call comes from that caller ID number configured for POTS 1 or POTS 2.Distinctive ringing based on caller ID takes precedence over the ring cadence set by the ring command. The incoming call rings at POTS 1 or POTS 2 with the ring cadence specified in the distinctive ringing based on caller ID.
Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features 6-62 Cisco 800 Series Software Configuration Guide 78-5372-06 Distinctive Ringing Configuration Output Example The following is an example of the output for the distinctive ringing feature from the show running-config command: ! dial-peer voice 1 pots no caller-id no forward-to-unused-port call-waiting ring 0 no silent-fax registered-caller ring 1 port 1 volume 3 caller-number 11111 ring 1 caller-number 22222 ring 2 caller-number 33333 ring 1 ! dial-peer voice 2 pots no caller-id no forward-to-unused-port call-waiting ring 0 no silent-fax registered-caller ring 1 port 1 volume 3 caller-number 11111 ring 1 caller-number 33333 ring 1 caller-number 22222 ring 2 Subaddresses for POTS Ports The subaddressing feature enables you to assign an ISDN subaddress to each POTS port so that an external call can be directly connected to the number dialed. Configuring Subaddresses for POTS Ports To configure the subaddress for a POTS port, use the Cisco IOS subaddress command in dial-peer configuration mode: subaddress number
6-63 Cisco 800 Series Software Configuration Guide 78-5372-06 Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features no subaddress number where number is the subaddress of a POTS port. Only one subaddress can be configured for each port. By default, no subaddresses are configured. Subaddressing Scenarios Ta b l e 6 - 1 5 shows scenarios for subaddresses for a POTS port. Table 6-15 Subaddress Scenarios Condition Event Result User configures a destination pattern and a subaddress in a POTS 1 or POTS 2 dial peer. An external voice call comes in with a called number and subaddress to the router.The router accepts the incoming call and routes it to POTS or POTS 2 if the called number matches the destination pattern configured for the POTS dial peer. User configures a destination pattern and subaddress in a POTS 1 or POTS 2 dial peer. An external voice call comes in with a subaddress to the router but without a called number.The router accepts the incoming call and routes it to POTS 1 or POTS 2 if the subaddress matches the subaddress configured for the POTS dial peer. This happens in the case of a point-to-point ISDN line. User configures only the subaddress in a POTS 1 or POTS 2 dial peer.An external voice call comes in with a subaddress to the router.The router accepts the incoming call and routes it to POTS 1 or POTS 2 if the subaddress matches the subaddress configured for the POTS dial peer. This happens in the case of a point-to-point ISDN line. User configures only the destination pattern in a POTS 1 or POTS 2 dial peer and doesn’t configure a subaddress for any of the POTS ports.An external voice call comes in with a called number and a subaddress to the router.The router accepts the incoming call and routes it to POTS 1 or POTS 2 if the subaddress matches the subaddress configured for the POTS dial peer.
Chapter 6 Configuring Telephone Interfaces Cisco 804 and 813 Routers Enhanced Voice Features 6-64 Cisco 800 Series Software Configuration Guide 78-5372-06 Subaddressing Configuration Example The following is an example of the subaddresses configuration: router# configure terminal router(config)# dial-peer voice 1 pots router(config-dial-peer)# destination-pattern 5551111 router(config)# dial-peer voice 2 pots router(config-dial-peer)# destination-pattern 5552222 router(config-dial-peer)# subaddress 10 Subaddressing Configuration Output Example The following is an example of the output for configuring subaddresses of the POTS ports: dial-peer voice 1 pots destination-pattern 5551111 port 1 no call-waiting ring 0 volume 4 caller 1112222 ring 3 caller 2223333 ring 1 caller 3334444 ring 1 subaddress 20 dial-peer voice 2 pots destination-pattern 5552222 port 2 no call-waiting ring 0 volume 2 caller 1111111 ring 1 caller 2223323 ring 2 caller 3213213 ring 3 caller 8552345 ring 1 caller 2223456 ring 2 caller 3214567 ring 2 subaddress 10