Cisco Router 800 Series Software Configuration Guide

 
6-15
Cisco 800 Series Software Configuration Guide
78-5372-06
Chapter 6      Configuring Telephone Interfaces
How to Use Telephones Connected to Cisco 800 Series Routers
Call Holding and Retrieving
For this feature to work, you must request it when you order your ISDN line. For 
information on ordering your ISDN line, see Appendix D, “Provisioning an ISDN 
Line.” However, you do not need to configure the router to make this feature 
work. 
You can put an active voice call on hold, make a second call,...

 
Chapter 6      Configuring Telephone Interfaces
How to Use Telephones Connected to Cisco 800 Series Routers
6-16
Cisco 800 Series Software Configuration Guide
78-5372-06
When you hear the call-waiting tone, you can do one of the following:
Put the current call on hold, and answer the incoming call
Hang up the current call, and answer the new call.
To put the current call on hold and answer the incoming call, quickly press the 
telephone receiver (flash) button once. Press this button again to go back...

 
6-17
Cisco 800 Series Software Configuration Guide
78-5372-06
Chapter 6      Configuring Telephone Interfaces
How to Use Telephones Connected to Cisco 800 Series Routers
Call Transfer
For this feature to work, you must request it when you order your ISDN line. For 
information on ordering your ISDN line, see Appendix D, “Provisioning an ISDN 
Line.”
If you are connected to a National ISDN-1 (NI1) or a Northern Telecom DMS-100 
Custom switch, you might need to activate this feature, using the following...

 
Chapter 6      Configuring Telephone Interfaces
How to Use Telephones Connected to Cisco 800 Series Routers
6-18
Cisco 800 Series Software Configuration Guide
78-5372-06
Call Forwarding
The call forwarding feature works for Sweden and Finland only. For this feature 
to work, you must request it when you order your ISDN line. For information on 
ordering your ISDN line, see Appendix D, “Provisioning an ISDN Line.”
The router supports the following call forwarding features:
Call forwarding unconditional...

 
6-19
Cisco 800 Series Software Configuration Guide
78-5372-06
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
To deactivate call forwarding unconditional, call forwarding no reply, or call 
forwarding busy, follow these steps:
Step 1Pick up the telephone handset.
Step 2Enter the following on the telephone keypad:
#feature-number#
Your telephone service provider should provide the number for each call 
forwarding feature. For example, to deactivate call forwarding, enter...

 
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
6-20
Cisco 800 Series Software Configuration Guide
78-5372-06
Activating the POTS Dial Feature
Each time you wish to activate this feature on the router for use by the dial 
application, enter the following Cisco IOS command in EXEC mode:
test pots port dial number [#]
where port is the port number 1 or 2, and number is the telephone number to dial.
NoteThe router does not turn off dual tone multifrequency (DTMF) detection...

 
6-21
Cisco 800 Series Software Configuration Guide
78-5372-06
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
      Call 1 - State: idle, Call Id: 0x0
               Active: no
               Event: CSM_EVENT_NONE Cause: 0
      Call 2 - State: idle, Call Id: 0x0
               Active: no
               Event: CSM_EVENT_NONE Cause: 0
router#
Disconnecting a POTS Call
To disconnect a telephone call for the POTS port on the router, use the test pots 
port disconnect command...

 
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
6-22
Cisco 800 Series Software Configuration Guide
78-5372-06
Debug Message Formats
Debug messages are displayed in one of two formats that are relevant to the POTS 
dial feature:
hh:mm:ss: CSM_STATE: CSM_EVENT, call id = ??, port = ?
or
hh:mm:ss: EVENT_FROM_ISDN:dchan_idb=0x???????, call_id=0x????, ces=? 
bchan=0x????????, event=0x?, cause=0x??
where:
hh:mm:ss is a timestamp in hours, minutes, and seconds.
CSM_STATE is...

 
6-23
Cisco 800 Series Software Configuration Guide
78-5372-06
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
CSM Events
Ta b l e 6 - 5 shows the values for CSM events. CSM_SETUP Setup for outgoing call in progress
CSM_DIALING Dialing number of outgoing call
CSM_IVR_DIALING Interactive voice response (IVR) for Japanese 
telephone dialing
CSM_CONNECTING Waiting for carrier to connect the call
CSM_CONNECTED Call connected
CSM_DISCONNECTING Waiting for carrier to disconnect...

 
Chapter 6      Configuring Telephone Interfaces
POTS Dial Feature (Japan Only)
6-24
Cisco 800 Series Software Configuration Guide
78-5372-06
CSM_EVENT_ISDN_DISCONNECTED Call disconnected
CSM_EVENT_ISDN_SETUP Outgoing call requested
CSM_EVENT_ISDN_SETUP_ACK Outgoing call accepted
CSM_EVENT_ISDN_PROC Call proceeding and dialing completed
CSM_EVENT_ISDN_CALL_PROGRESSING Call being received in band tone
CSM_EVENT_ISDN_HARD_HOLD Call on hard hold
CSM_EVENT_ISDN_HARD_HOLD_REJ Hold attempt rejected...