Cisco Prime Nerk 43 User Guide

  
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Chapter 6      Setting Up Fault Management and the Events Client Default Settings
  Creating Ticket and Event Filters for Vision and Events Client Users
Figure 6-1 Viewing Investigation Ticket Information
Once a ticket is opened, you can view the reason for each state in the Details pane. You can view the 
history details of a particular ticket with information on various states of the ticket in the History 
window. Figure 6-2 displays the information ticket in...

  
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Chapter 6      Setting Up Fault Management and the Events Client Default Settings
  Creating Ticket and Event Filters for Vision and Events Client Users
Figure 6-2 Viewing the Investigation Ticket Information in Details Pane
Monitoring Alarms/Events in Prime Network (Event Manager)
In the devices like ASR 903 or ASR 9K, we have monitored service alarms/events to find out the time 
taken by Prime network to generate the service alarms/events whenever changes on...

  
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Cisco Prime Network 4.3.2 User Guide
Chapter 6      Setting Up Fault Management and the Events Client Default Settings
  Creating Ticket and Event Filters for Vision and Events Client Users
Figure 6-3 Viewing the Status of the device
Figure 6-4displays the various investigation states of VNEs
Figure 6-4 Viewing various investigation states of a VNE
The monitoring of alarms /events has been carried out using two types of polling:
Reduced Polling—It is a default polling which provides the time taken...

  
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Chapter 6      Setting Up Fault Management and the Events Client Default Settings
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Viewing Devices, Links, and Services in Maps
Vision client maps display a variety of information in a topological view, such as devices, physical and 
logical connections, network services, and so forth. Whenever you open a map, Prime Network refreshes 
the map information. How to create a map is described in Workflow for Creating a Map, page 4-2. These 
topics describe how to use maps to get the information you need about your network:
Opening...

  
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Chapter 7      Viewing Devices, Links, and Services in Maps
  Opening Maps
Opening Maps
You can work on a maximum of five maps at any given time. Like all Prime Network clients, the Vision 
client is password-protected. When you log in, client updates (if any) are automatically applied. 
NoteYou can change your password at anytime by choosing Tools > Change User Password from the main 
menu.
Step 1Launch the Vision client.
If you want the Vision client to...

  
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Chapter 7      Viewing Devices, Links, and Services in Maps
  Opening Maps
Figure 7-1 Vision Client Window with Map View
Why You Cannot See Everything in a Map or Perform All Actions in a Map
What you can see and do in maps is determined by your user account settings. If you try to view an NE 
but you do not have the required permissions, the Vision client will display an error message.
NEs—If you do not have permission to view an NE, it is displayed with a...

  
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Chapter 7      Viewing Devices, Links, and Services in Maps
  Interpreting NE Icons, Badges, and Colors
Vision client choices—If you do not have permission to execute a menu choice, button, and so forth, 
they are greyed-out.
These guide4.3.2 also apply when you view an NE’s physical or logical inventory, or perform any actions 
from the inventory windows. Permissions are described in Permissions for Vision Client Maps, 
page B-2.
Saving a Changed Map Layout...

  
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Chapter 7      Viewing Devices, Links, and Services in Maps
  Interpreting NE Icons, Badges, and Colors
These examples show how an NE with a major ticket is displayed, depending on where you are in the 
Vision client.
The alarm badge is displayed on top of a managed NE icon. In Figure 7-2 the NE icon is for a Cisco MDS 
device.
Figure 7-2 What NE Icon Badges Signify
Is The Device Working Properly?
A badge displayed at the bottom right of the icon signals a...

  
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Chapter 7      Viewing Devices, Links, and Services in Maps
  Zooming In and Out To Get More Details
Figure 7-3 Element with Overlay Badges
A complete list of all NE icons, severity icons, and device reachability icons is provided in Icon 
Reference, page A-1. For information on how to respond to NE tickets, see Managing Tickets with the 
Vision Client, page 11-1.
Zooming In and Out To Get More Details
Use these menu choices to manipulate a map:Description What...