Cisco Ise 13 User Guide
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Guest Access with Hotspot Guest Portals CiscoISEprovidesnetworkaccessfunctionalitythatincludes“hotspots,”whichareaccesspointsthatguests canusetoaccesstheInternetwithoutrequiringcredentialstologin.Whenguestsconnecttothehotspot networkwithacomputeroranydevicewithawebbrowserandattempttoconnecttoawebsite,theyare automaticallyredirectedtoaHotspotGuestportal.Bothwiredandwireless(Wi-Fi)connectionsaresupported withthisfunctionality. TheHotspotGuestportalisanalternativeGuestportalthatallowsyoutoprovidenetworkaccesswithout requiringgueststohaveusernamesandpasswordsandalleviatestheneedtomanageguestaccounts.Instead, CiscoISEworkstogetherwiththenetworkaccessdevice(NAD)andDeviceRegistrationWebAuthentication (DeviceRegistrationWebAuth)tograntnetworkaccessdirectlytotheguestdevices.Sometimes,guestsmay berequiredtologinwithanaccesscode.Typically,thisisacodethatislocallyprovidedtoguestswhoare physicallypresentonacompany’spremises. IfyousupporttheHotspotGuestportal: •BasedontheHotspotGuestportalconfigurationandsettings,guestsaregrantedaccesstothenetwork iftheguestaccessconditionsaremet. •CiscoISEprovidesyouwithadefaultguestidentitygroup,GuestEndpoints,whichenablesyouto cohesivelytrackguestdevices. Guest Access with Credentialed Guest Portals YoucanuseacredentialedGuestportaltoidentifyandauthorizetemporaryaccessforexternaluserstointernal networksandservices,aswellastotheInternet.Sponsorscancreatetemporaryusernamesandpasswords forauthorizedvisitorswhocanaccessthenetworkbyenteringthesecredentialsintheportal'sLoginpage. YoucansetupacredentialedGuestportalsothatguestscanloginusingausernameandpasswordthatis obtained: •Fromasponsor.Inthisguestflow,guestsaregreetedbyasponsor,suchasalobbyambassador,when theyentercompanypremisesandaresetupwithindividualguestaccounts. •Aftertheyregisterthemselves,usinganoptionalregistrationcodeoraccesscode.Inthisguestflow, guestsareabletoaccesstheInternetwithoutanyhumaninteractionandCiscoISEensuresthatthese guestshaveuniqueidentifiersthatcanbeusedforcompliance. •Aftertheyregisterthemselves,usinganoptionalregistrationcodeoraccesscode,butonlyafterthe requestforaguestaccountisapprovedbyasponsor.Inthisguestflow,guestsareprovidedaccessto thenetwork,butonlyafteranadditionallevelofscreeningisdone. Youcanalsoforcetheusertoenteranewpasswordwhenloggingin. CiscoISEenablesyoutocreatemultiplecredentialedGuestportals,whichyoucanusetoallowguestaccess basedondifferentcriteria.Forexample,youmighthaveaportalformonthlycontractorsthatisseparatefrom theportalusedfordailyvisitors. Cisco Identity Services Engine Administrator Guide, Release 1.3 305 Guest Portals
Employee Access with Credentialed Guest Portals EmployeescanalsoaccessthenetworkusingCredentialedGuestPortalsbysigninginusingtheiremployee credentials,aslongastheircredentialscanbeaccessedbytheidentitysourcesequenceconfiguredforthat portal. Guest Device Compliance Whenguestsandnon-guestsaccessthenetworkthroughcredentialedGuestportals,youcanchecktheir devicesforcompliancebeforetheyareallowedtogainaccess.YoucanroutethemtoaClientProvisioning pageandrequirethemtofirstdownloadthepostureagentthatcheckstheirpostureprofileandverifiesiftheir deviceiscompliant.YoucandothisbyenablingtheoptionintheGuestDeviceComplianceSettingsina credentialedGuestportal,whichdisplaystheClientProvisioningpageaspartoftheguestflow. TheClientProvisioningserviceprovidespostureassessmentsandremediationsforguests.TheClient ProvisioningportalisavailableonlywithaCentralWebAuthorization(CWA)guestdeployment.Theguest loginflowperformsaCWA,andthecredentialedGuestportalisredirectedtotheClientProvisioningportal afterperformingacceptable-use-policyandchange-passwordchecks.Theposturesubsystemperformsa ChangeofAuthorization(CoA)onthenetworkaccessdevicetoreauthenticatetheclientconnectiononcethe posturehasbeenassessed. Guest Portals Configuration Tasks Youcanuseadefaultportalanditsdefaultsettingssuchascertificates,endpointidentitygroup,identity sourcesequence,portalthemes,images,andotherdetailsprovidedbyCiscoISE.Ifyoudonotwanttouse thedefaultsettings,youshouldcreateanewportaloreditanexistingonetomeetyourneeds.Youcanduplicate aportalifyouwanttocreatemultipleportalswiththesamesettings. Aftercreatinganewportaloreditingadefaultone,youmustauthorizetheportalforuse.Onceyouauthorize aportalforuse,anysubsequentconfigurationchangesyoumakeareeffectiveimmediately. Ifyouchoosetodeleteaportal,youmustfirstdeleteanyauthorizationpolicyrulesandauthorizationprofiles associatedwithitormodifythemtouseanotherportal. UsethistableforthetasksrelatedtoconfiguringthedifferentGuestportals. Self-Registered Guest Portal Sponsored-Guest PortalHotspot Guest PortalTask RequiredRequiredRequiredEnablePolicyServices, onpage307 RequiredRequiredRequiredAddCertificatesforGuest Portals,onpage307 RequiredRequiredNotapplicableCreateExternalIdentity Sources,onpage308 RequiredRequiredNotapplicableCreateIdentitySource Sequences,onpage308 Cisco Identity Services Engine Administrator Guide, Release 1.3 306 Guest Portals
Self-Registered Guest Portal Sponsored-Guest PortalHotspot Guest PortalTask Notrequired(definedby guesttype) Notrequired(definedby guesttype) RequiredCreateEndpointIdentity Groups,onpage501 NotapplicableNotapplicableRequiredCreateaHotspotGuest Portal,onpage310 NotapplicableRequiredNotapplicableCreateaSponsored-Guest Portal,onpage311 RequiredNotapplicableNotapplicableCreateaSelf-Registered GuestPortal,onpage312 RequiredRequiredRequiredAuthorizePortals,on page314 OptionalOptionalOptionalCustomizeGuestPortals, onpage315 Enable Policy Services TosupporttheCiscoISEend-userwebportals,youmustenableportal-policyservicesonthenodeonwhich youwanttohostthem. Procedure Step 1ChooseAdministration>System>Deployment Step 2ClickthenodeandclickEdit. Step 3OntheGeneralSettingstab,checkPolicyService. Step 4ChecktheEnableSessionServicesoption. Step 5ClickSave. Add Certificates for Guest Portals Ifyoudonotwanttousethedefaultcertificates,youcanaddavalidcertificateandassignittoacertificate grouptag.Thedefaultcertificategrouptagusedforallend-userwebportalsisDefaultPortalCertificate Group. Procedure Step 1ChoseAdministration>System>Certificates>SystemCertificates. Step 2Addasystemcertificateandassignittoacertificategrouptagthatyouwanttousefortheportal. Cisco Identity Services Engine Administrator Guide, Release 1.3 307 Guest Portals
Thiscertificategrouptagwillbeavailabletoselectduringportalcreationorediting. Step 3ChooseGuestAccess>Configure>GuestPortals>CreateorEdit>PortalSettings. Step 4SelectthespecificcertificategrouptagfromtheCertificategrouptagdrop-downlistthatisassociatedwith thenewlyaddedcertificate. Create External Identity Sources CiscoISEcanconnectwithexternalidentitysourcessuchasActiveDirectory,LDAP,RADIUSToken,and RSASecurIDserverstoobtainuserinformationforauthenticationandauthorization.Externalidentitysources alsoincludescertificateauthenticationprofilesthatyouneedforcertificate-basedauthentications. Procedure Step 1ChooseAdministration>IdentityManagement>ExternalIdentitySources. Step 2Chooseoneoftheseoptions: •CertificateAuthenticationProfileforcertificate-basedauthentications. •ActiveDirectorytoconnecttoanActiveDirectoryasanexternalidentitysource(seeActiveDirectory asanExternalIdentitySource,onpage249formoredetails). •LDAPtoaddanLDAPidentitysource(seeLDAP,onpage271formoredetails). •RADIUSTokentoaddaRADIUSTokenserver(seeRADIUSTokenIdentitySources,onpage279 formoredetails). •RSASecurIDtoaddanRSASecurIDserver(seeRSAIdentitySources,onpage283formoredetails). Create Identity Source Sequences Before You Begin EnsurethatyouhaveconfiguredyourexternalidentitysourcesinCiscoISE. Toperformthefollowingtask,youmustbeaSuperAdminorSystemAdmin. ForallowingguestuserstoauthenticatethroughLocalWebAuth,youmustconfigureboththeGuestPortal authenticationsourceandtheidentitysourcesequencetocontainthesameidentitystores. Cisco Identity Services Engine Administrator Guide, Release 1.3 308 Guest Portals
Procedure Step 1ChooseAdministration>IdentityManagement>IdentitySourceSequences>Add. Step 2Enteranamefortheidentitysourcesequence.Youcanalsoenteranoptionaldescription. Step 3ChecktheSelectCertificateAuthenticationProfilecheckboxandchooseacertificateauthenticationprofile forcertificate-basedauthentication. Step 4ChoosethedatabaseordatabasesthatyouwanttoincludeintheidentitysourcesequenceintheSelectedList box. Step 5RearrangethedatabasesintheSelectedlistintheorderinwhichyouwantCiscoISEtosearchthedatabases. Step 6ChooseoneofthefollowingoptionsintheAdvancedSearchListarea: •DonotaccessotherstoresinthesequenceandsettheAuthenticationStatusattributetoProcessError —IfyouwantCiscoISEtodiscontinuethesearch,iftheuserisnotfoundinthefirstselectedidentity source. •Treatasiftheuserwasnotfoundandproceedtothenextstoreinthesequence—IfyouwantCisco ISEtocontinuesearchingtheotherselectedidentitysourcesinsequence,iftheuserisnotfoundinthe firstselectedidentitysource. Whileprocessingarequest,CiscoISEsearchestheseidentitysourcesinsequence.Ensurethatyouhave theidentitysourcesintheSelectedlistboxlistedintheorderinwhichyouwantCiscoISEtosearch them. Step 7ClickSubmittocreatetheidentitysourcesequencethatyoucanthenuseinpolicies. Create Endpoint Identity Groups CiscoISEgroupsendpointsthatitdiscoversintothecorrespondingendpointidentitygroups.CiscoISE comeswithseveralsystem-definedendpointidentitygroups.Youcanalsocreateadditionalendpointidentity groupsfromtheEndpointIdentityGroupspage.Youcaneditordeletetheendpointidentitygroupsthatyou havecreated.Youcanonlyeditthedescriptionofthesystem-definedendpointidentitygroups;youcannot editthenameofthesegroupsordeletethem. Procedure Step 1ChooseAdministration>IdentityManagement>Groups>EndpointIdentityGroups. Step 2ClickAdd. Step 3Enterthenamefortheendpointidentitygroupthatyouwanttocreate(donotincludespacesinthenameof theendpointidentitygroup). Step 4Enterthedescriptionfortheendpointidentitygroupthatyouwanttocreate. Step 5ClicktheParentGroupdrop-downlisttochooseanendpointidentitygrouptowhichyouwanttoassociate thenewlycreatedendpointidentitygroup. Step 6ClickSubmit. Cisco Identity Services Engine Administrator Guide, Release 1.3 309 Guest Portals
Create a Hotspot Guest Portal YoucanprovideaHotspotGuestportaltoenablegueststoconnecttoyournetworkwithoutrequiringa usernameandpasswordtologin.Anaccesscodecanberequiredtologin. YoucancreateanewHotspotGuestportal,oryoucaneditorduplicateanexistingone.Youcandeleteany HotspotGuestportal,includingthedefaultportalprovidedbyCiscoISE. AnychangesthatyoumaketothePageSettingsonthePortalBehaviorandFlowSettingstabarereflected inthegraphicalflowintheGuestFlowdiagram.Ifyouenableapage,suchastheAUPpage,itappearsin theflowandtheguestwillexperienceitintheportal.Ifyoudisableit,itisremovedfromtheflowandthe nextenabledpagedisplaysfortheguest. AllthePageSettings,excepttheAuthenticationSuccessSettings,areoptional. Before You Begin •Ensurethatyouhavetherequiredcertificatesandendpointidentitygroupsconfiguredforusewiththis portal. •EnsurethattheWLCthatguestswillconnecttofortheHotspotportalissupportedbyISE.SeetheCisco IdentityServicesEngineNetworkComponentCompatibilityguideforyourrelease,forexample, http://www.cisco.com/c/en/us/td/docs/security/ise/2-1/compatibility/ise_sdt.html. Procedure Step 1ChooseGuestAccess>Configure>GuestPortals>Create,EditorDuplicate. Step 2Ifcreatinganewportal,intheCreateGuestPortaldialogbox,selectHotspotGuestPortalastheportal typeandclickContinue. Step 3ProvideauniquePortalNameandaDescriptionfortheportal. Ensurethattheportalnamethatyouusehereisnotusedforanyotherend-userportals. Step 4UsetheLanguageFiledrop-downmenutoexportandimportlanguagefilestousewiththeportal. Step 5Updatethedefaultvaluesforports,Ethernetinterfaces,certificategrouptags,endpointidentitygroups,and sooninPortalSettings,anddefinebehaviorthatappliestotheoverallportal. Step 6Updatethefollowingsettings,whichapplytoeachofthespecificpages: •AcceptableUsePolicy(AUP)PageSettings—Requiregueststoacceptanacceptableusepolicy. •Post-AccessBannerPageSettings—Informguestsoftheiraccessstatusandanyotheradditional actions,ifrequired. •VLANDHCPReleasePageSettings—ReleasetheguestdeviceIPaddressfromtheguestVLANand renewittoaccessanotherVLANonthenetwork. •AuthenticationSuccessSettings—Specifywhatguestsshouldseeoncetheyareauthenticated. •SupportInformationPageSettings—HelpguestsprovideinformationthattheHelpDeskcanuseto troubleshootnetworkaccessissues. Step 7ClickSave.Asystem-generatedURLdisplaysasthePortaltestURL,whichyoucanusetoaccesstheportal andtestit. Cisco Identity Services Engine Administrator Guide, Release 1.3 310 Guest Portals
What to Do Next Youmustauthorizetheportalinordertouseit.Youcanalsocustomizeyourportaleitherbeforeorafteryou authorizeitforuse. Create a Sponsored-Guest Portal YoucanprovideaSponsored-Guestportaltoenabledesignatedsponsorstograntaccesstoguests. YoucancreateanewSponsored-Guestportal,oryoucaneditorduplicateanexistingone.Youcandelete anySponsored-Guestportal,includingthedefaultportalprovidedbyCiscoISE. AnychangesthatyoumaketothePageSettingsonthePortalBehaviorandFlowSettingstabarereflected inthegraphicalflowintheGuestFlowdiagram.Ifyouenableapage,suchastheAUPpage,itappearsin theflowandtheguestwillexperienceitintheportal.Ifyoudisableit,itisremovedfromtheflowandthe nextenabledpagedisplaysfortheguest. AllthesepagesettingsenableyoutodisplayanAcceptableUsePolicy(AUP)foraguestandrequireits acceptance: •LoginPageSettings •AcceptableUsePolicy(AUP)PageSettings •BYODSettings Before You Begin Ensurethatyouhavetherequiredcertificates,externalidentitysources,andidentitysourcesequencesconfigured forusewiththisportal. Procedure Step 1ChooseGuestAccess>Configure>GuestPortals>Create,EditorDuplicate. Step 2Ifcreatinganewportal,intheCreateGuestPortaldialogbox,selectSponsored-GuestPortalastheportal typeandclickContinue. Step 3ProvideauniquePortalNameandaDescriptionfortheportal. Ensurethattheportalnamethatyouusehereisnotusedforanyotherend-userportals. Step 4UsetheLanguageFiledrop-downmenutoexportandimportlanguagefilestousewiththeportal. Step 5Updatethedefaultvaluesforports,Ethernetinterfaces,certificategrouptags,identitysourcesequences,and sooninPortalSettings,anddefinebehaviorthatappliestotheoverallportal. Step 6Updatethefollowingsettings,whichapplytoeachofthespecificpages: •LoginPageSettings—Specifyguestcredentialandloginguidelines.IfyouselecttheAllowgueststo createtheiraccountsoption,userswillbeabletocreatetheirownguestaccounts.Ifthisoptionisnot selected,sponsorswillberequiredtocreateguestaccounts. •AcceptableUsePolicy(AUP)PageSettings—AddaseparateAUPpageanddefinetheacceptableuse policybehaviorforguests,includingemployeeswhousethecredentialedGuestportals. •EmployeeChangePasswordSettings—Requiregueststochangetheirpasswordafterthefirsttime theylogin. Cisco Identity Services Engine Administrator Guide, Release 1.3 311 Guest Portals
•GuestDeviceRegistrationSettings—SelectwhetherCiscoISEautomaticallyregistersguestdevices ordisplaysapagewhereguestscanmanuallyregistertheirdevices. •BYODSettings—Letemployeesusetheirpersonaldevicestoaccessthenetwork. •Post-LoginBannerPageSettings—Notifyguestsofadditionalinformationbeforetheyaregranted networkaccess. •GuestDeviceComplianceSettings—RoutegueststotheClientProvisioningpageandrequirethem tofirstdownloadthepostureagent. •VLANDHCPReleasePageSettings—ReleasetheguestdeviceIPaddressfromtheguestVLANand renewittoaccessanotherVLANonthenetwork. •AuthenticationSuccessSettings—Specifywhatguestsshouldseeoncetheyareauthenticated. •SupportInformationPageSettings—HelpguestsprovideinformationthattheHelpDeskcanuseto troubleshootnetworkaccessissues. Step 7ClickSave.Asystem-generatedURLdisplaysasthePortaltestURL,whichyoucanusetoaccesstheportal andtestit. What to Do Next ThetestportaldoesnotsupportRADIUSsessions,soyouwon'tseetheentireportalflowforallportals. BYODandClientProvisioningareexamplesofportalsthatdependonRADIUSsessions.Forexample, aredirecttoanexternalURLwillnotwork. Note Youmustauthorizetheportalinordertouseit.Youcanalsocustomizeyourportaleitherbeforeorafteryou authorizeitforuse. Create a Self-Registered Guest Portal YoucanprovideaSelf-RegisteredGuestportaltoenablegueststoregisterthemselvesandcreatetheirown accountssotheycanaccessthenetwork.Youcanstillrequirethattheseaccountsbeapprovedbyasponsor beforeaccessisgranted. YoucancreateanewSelf-RegisteredGuestportal,oryoucaneditorduplicateanexistingone.Youcan deleteanySelf-RegisteredGuestportal,includingthedefaultportalprovidedbyCiscoISE. AnychangesthatyoumaketothePageSettingsonthePortalBehaviorandFlowSettingstabarereflected inthegraphicalflowintheGuestFlowdiagram.Ifyouenableapage,suchastheAUPpage,itappearsin theflowandtheguestwillexperienceitintheportal.Ifyoudisableit,itisremovedfromtheflowandthe nextenabledpagedisplaysfortheguest. AllthesepagesettingsenableyoutodisplayanAcceptableUsePolicy(AUP)foraguestandrequireits acceptance: •LoginPageSettings •Self-RegistrationPageSettings •Self-RegistrationSuccessPageSettings Cisco Identity Services Engine Administrator Guide, Release 1.3 312 Guest Portals
•AcceptableUsePolicy(AUP)PageSettings •BYODSettings Before You Begin Ensurethatyouhaveconfiguredtherequiredcertificates,externalidentitysources,andidentitysource sequencesforthisportal. Procedure Step 1ChooseGuestAccess>Configure>GuestPortals>Create,EditorDuplicate.. Step 2Ifcreatinganewportal,intheCreateGuestPortaldialogbox,selectSelf-RegisteredGuestPortalasthe portaltypeandclickContinue. Step 3ProvideauniquePortalNameandaDescriptionfortheportal. Ensurethattheportalnamethatyouusehereisnotusedforanyotherend-userportals. Step 4UsetheLanguageFiledrop-downmenutoexportandimportlanguagefilestousewiththeportal. Step 5InPortalSettings,updatethedefaultvaluesforports,Ethernetinterfaces,certificategrouptags,identity sourcesequences,,andothersettingsthatdefinebehaviorofthisportal. FormoreinformationaboutPortalSettingsfields,seePortalSettingsforCredentialedGuestPortals,onpage 772. Step 6Updatethefollowingsettings,whichapplytoeachofthespecificpages: •LoginPageSettings—Specifyguestcredentialandloginguidelines.Formoreinformation,seeLogin PageSettingsforCredentialedGuestPortals,onpage774. •Self-RegistrationPageSettings—Specifytheinformationself-registeringguestswillreadandshould enterontheSelf-Registrationform,inadditiontotheguestexperienceaftertheyhavesubmittedthe form. •AcceptableUsePolicy(AUP)PageSettings—AddaseparateAUPpageanddefinetheacceptableuse policybehaviorforguests,includingemployeeswhousethecredentialedGuestportals.Formore information,seeAcceptableUsePolicy(AUP)PageSettingsforCredentialedGuestPortals,onpage 780. •EmployeeChangePasswordSettings—Requiregueststochangetheirpasswordafterthefirsttime theylogin. •GuestDeviceRegistrationSettings—SelectwhetherCiscoISEautomaticallyregistersguestdevices ordisplaysapagewhereguestscanmanuallyregistertheirdevices. •BYODSettings—Letemployeesusetheirpersonaldevicestoaccessthenetwork.Formoreinformation, seeBYODSettingsforCredentialedGuestPortals,onpage782.Formoreinformation,seeBYOD SettingsforCredentialedGuestPortals,onpage782. •Post-LoginBannerPageSettings—Displayadditionalinformationaftertheusersuccessfullylogsin, andbeforetheyaregrantednetworkaccess. •GuestDeviceComplianceSettings—RedirectsgueststotheClientProvisioningpageforposture assessment.Formoreinformation,seeGuestDeviceComplianceSettingsforCredentialedGuestPortals, onpage783. Cisco Identity Services Engine Administrator Guide, Release 1.3 313 Guest Portals
•VLANDHCPReleasePageSettings—ReleasetheguestdeviceIPaddressfromtheguestVLANand renewittoaccessanotherVLANonthenetwork.Formoreinformation,seeBYODSettingsfor CredentialedGuestPortals,onpage782. •AuthenticationSuccessSettings—Specifywheretodirectguestsaftertheyareauthenticated.Ifyou redirectaGuesttoanexternalURLafterauthentication,theremaybeadelaywhiletheURLaddress isresolvedandthesessionisredirected.Formoreinformation,seeAuthenticationSuccessSettingsfor GuestPortals,onpage784. •SupportInformationPageSettings—HelpguestsprovideinformationthattheHelpDeskcanuseto troubleshootnetworkaccessissues. Step 7ClickSave.Asystem-generatedURLdisplaysasthePortaltestURL,whichyoucanusetoaccesstheportal andtestit. What to Do Next ThetestportaldoesnotsupportRADIUSsessions,soyouwon'tseetheentireportalflowforallportals. BYODandClientProvisioningareexamplesofportalsthatdependonRADIUSsessions.Forexample, aredirecttoanexternalURLwillnotwork. Note Youmustauthorizetheportalinordertouseit.Youcanalsocustomizeyourportaleitherbeforeorafteryou authorizeitforuse. Authorize Portals Whenyouauthorizeaportal,youaresettingupthenetworkauthorizationprofilesandrulesfornetwork access. Before You Begin Youmustcreateaportalbeforeyoucanauthorizeit. Procedure Step 1Setupaspecialauthorizationprofilefortheportal. Step 2Createanauthorizationpolicyrulefortheprofile. Create Authorization Profiles Eachportalrequiresthatyousetupaspecialauthorizationprofileforit. Before You Begin Ifyoudonotplantouseadefaultportal,youmustfirstcreatetheportalsoyoucanassociatetheportalname withtheauthorizationprofile. Cisco Identity Services Engine Administrator Guide, Release 1.3 314 Guest Portals