Cisco Acs 5x User Guide

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Chapter 13      Managing Reports
  Understanding Charts
Changing Chart Subtype
charts have subtypes, which you can change as needed:
Bar chart—Side-by-Side, Stacked, Percent Stacked
Line chart—Overlay, Stacked, Percent Stacked
Area chart—Overlay, Stacked, Percent Stacked
Meter chart—Standard, Superimposed
Stock chart—Candlestick, Bar Stick 
Many chart types offer two-dimensional subtypes, in which the chart shape appears flat against...

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Chapter 13      Managing Reports
  Understanding Charts
Figure 13-50 Chart Formatting Options
You use this page to:
Edit and format the default chart title.
Edit and format the default title for the category, or x-, axis.
Modify settings for the labels on the x-axis. You can:
–Indicate whether to display x-axis labels.
–Indicate whether to rotate x-axis labels and set the degree of rotation.
–Indicate whether to stagger x-axis...

CH A P T E R
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14
Troubleshooting ACS with the Monitoring & 
Report Viewer
This chapter describes the diagnostic and troubleshooting tools that the Monitoring & Report Viewer 
provides for the Cisco Secure Access Control System.
This chapter contains the following sections:
Available Diagnostic and Troubleshooting Tools, page 14-1
Performing Connectivity Tests, page 14-3
Downloading ACS Support Bundles for Diagnostic Information, page...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Available Diagnostic and Troubleshooting Tools
Support bundles typically contain the ACS database, log files, core files, and Monitoring & Report 
Viewer support files. You can exclude certain files from the support bundle, per ACS node. You can 
download the support bundle to your local computer. The browser (depending on its configuration) 
displays the...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Performing Connectivity Tests
Performing Connectivity Tests
You can test your connectivity to a network device with the device’s hostname or IP address. For 
example, you can verify your connection to an identity store by performing a connectivity test.
To test connectivity between your ACS and a device’s hostname or IP address:
Step 1Select Monitoring and...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Downloading ACS Support Bundles for Diagnostic Information
Related Topics
Available Diagnostic and Troubleshooting Tools, page 14-1
Connectivity Tests, page 14-1
ACS Support Bundle, page 14-1
Expert Troubleshooter, page 14-2
Downloading ACS Support Bundles for Diagnostic Information
To create and download an ACS support bundle:
Step 1Select Monitoring and...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Working with Expert Troubleshooter
Include core files—Check this check box to include core files, then click All or click Include files 
from the last and enter a value from 1 to 365 in the day(s) field.
Include monitoring and reporting logs—Check this check box to include monitoring and reporting 
logs, then click All or click Include files from the last and...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Working with Expert Troubleshooter
Comparing IP-SGT Pairs on a Device with ACS-Assigned SGT Records, page 14-14
Comparing Device SGT with ACS-Assigned Device SGT, page 14-15
Related Topics
Available Diagnostic and Troubleshooting Tools, page 14-1
Connectivity Tests, page 14-1
ACS Support Bundle, page 14-1
Expert Troubleshooter, page 14-2
Troubleshooting RADIUS...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Working with Expert Troubleshooter
Step 4Click Search to display the RADIUS authentications that match your search criteria.
The Search Result table is populated with the results of your search. The following fields appear in the 
table: Time, Status, Username, MAC Address, Audit Session ID, Network Device IP, Failure Reason, 
and Access Service.
Step 5Choose...

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Chapter 14      Troubleshooting ACS with the Monitoring & Report Viewer
  Working with Expert Troubleshooter
Step 8Click Done to return to the Expert Troubleshooter.
The Progress Details page refreshes periodically to display the tasks that are performed as 
troubleshooting progresses. After the troubleshooting is complete, the Show Results Summary button 
appears.
Step 9Click Show Results Summary.
The Results Summary page appears...