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    Catalyst 3560 Switch 
    Hardware
     Installation Guide
    March 2010
    Text Part Number: OL-6337-07 
    						
    							 
    THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL 
    STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT 
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    LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
    The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant 
    to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial 
    environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause 
    harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required 
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    installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to 
    comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable 
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    You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its 
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    et that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits 
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    Catalyst 3560 Switch Hardware Installation Guide
     © 2004–2010 Cisco Systems, Inc. All rights reserved. 
    						
    							 
    iii
    Catalyst 3560 Switch Hardware Installation Guide
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    CONTENTS
    Preface     vii
    Audience     i-vii
    Purpose     i-vii
    Conventions     i-vii
    Related Publications     i-viii
    Obtaining Documentation and Submitting a Service Request     i-ix
    CHAPTER 1Product Overview     1-1
    Setting Up the Switch     1-1
    Features     1-1
    Front Panel Description     1-3
    Fast Ethernet Switch Front Panel Descriptions     1-3
    Gigabit Ethernet Switch Front Panel Descriptions     1-6
    10/100 and 10/100/1000 Ports     1-8
    PoE Ports     1-9
    SFP Module Slots     1-10
    SFP Modules     1-10
    SFP Module Patch Cable     1-10
    Dual-Purpose Port     1-10
    LEDs     1-11
    System LED        1-11
    RPS LED     1-12
    Port LEDs and Modes     1-13
    Dual-Purpose Port LEDs     1-15
    Cable Guard     1-15
    Rear Panel Description     1-15
    Internal Power Supply     1-18
    DC Power Connector     1-18
    Cisco RPS     1-19
    Cisco RPS 2300     1-19
    Cisco RPS 675     1-19
    Console Port     1-19
    Security Slots     1-20
    Management Options     1-20 
    						
    							 
    Contents
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    Catalyst 3560 Switch Hardware Installation Guide
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    Network Configurations     1-21
    CHAPTER 2Switch Installation (24- and 48-Port Switches)     2-1
    Preparing for Installation     2-1
    Warnings     2-2
    Installation Guidelines     2-5
    Box Contents     2-6
    Tools and Equipment     2-6
    Verifying Switch Operation     2-6
    Powering Off the Switch     2-7
    Installing the Switch     2-7
    Rack-Mounting     2-7
    Removing Screws from the Switch     2-8
    Attaching Brackets to the Catalyst 3560 Switch     2-8
    Mounting the Switch in a Rack     2-10
    Attaching the Cable Guide     2-11
    Wall-Mounting     2-12
    Attaching the Brackets to the Switch for Wall Mounting     2-12
    Attaching the RPS Connector Cover     2-13
    Mounting the Switch on a Wall     2-14
    Table- or Shelf- Mounting     2-15
    Installing and Removing SFP Modules     2-15
    Installing SFP Modules into SFP Module Slots     2-16
    Removing SFP Modules from SFP Module Slots     2-17
    Inserting and Removing the SFP Module Patch Cable     2-18
    10/100 or 10/100/1000 Ports     2-19
    Connecting the Switch to Compatible Devices     2-20
    Connecting to 10BASE-T or 100BASE-TX Devices     2-20
    Connecting to Fiber-Optic SFP Modules     2-21
    Connecting to 1000BASE-T SFP Modules     2-22
    Connecting to a Dual-Purpose Port     2-23
    Where to Go Next     2-24
    CHAPTER 3Switch Installation (8- and 12-Port Switches)     3-1
    Preparing for Installation     3-1
    Warnings     3-2
    Installation Guidelines     3-5
    Equipment That You Supply     3-6 
    						
    							 
    Contents
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    Catalyst 3560 Switch Hardware Installation Guide
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    Box Contents     3-7
    Tools and Equipment     3-7
    Verifying Switch Operation     3-7
    Powering Off the Switch     3-7
    Installing the Switch     3-7
    Desk or Shelf Mounting     3-8
    Desk or Shelf Mounting (Unsecured)     3-8
    Desk or Shelf Mounting (Secured)     3-8
    Under the Desk or Shelf Mounting     3-9
    Wall-Mounting (with Mounting Screws)     3-12
    Magnet Mounting     3-15
    Rack-Mounting     3-16
    Attaching Brackets to the Switch     3-16
    Mounting the Switch in a 19-Inch Rack     3-17
    Wall-Mounting (with Rack-Mount Brackets)     3-17
    Securing the AC Power Cord     3-19
    Where to Go Next     3-20
    CHAPTER 4Troubleshooting     4-1
    Diagnosing Problems     4-1
    Evaluate Switch POST Results     4-2
    Monitor Switch LEDs     4-2
    Verify Switch Connections     4-2
    Bad or Damaged Cable     4-2
    Ethernet and Fiber Cables     4-3
    Link Status     4-3
    Transceiver Module Port Issues     4-3
    Port and Interface Settings     4-4
    Ping the End Device     4-4
    Spanning Tree Loops     4-4
    Monitor Switch Performance     4-4
    Speed, Duplex, and Autonegotiation     4-4
    Autonegotiation and Network Interface Cards     4-5
    Cabling Distance     4-5
    Clearing the Switch IP Address and Configuration     4-5
    Locating the Switch Serial Number     4-6 
    						
    							 
    Contents
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    APPENDIX ATechnical Specifications     A-1
    APPENDIX BConnector and Cable Specifications     B-1
    Connector Specifications     B-1
    10/100 and 10/100/1000 Ports     B-1
    SFP Module Ports     B-2
    Dual-Purpose Ports     B-3
    Console Port     B-3
    Cable and Adapter Specifications     B-4
    SFP Module Cable Specifications     B-4
    Two Twisted-Pair Cable Pinouts     B-5
    Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports     B-6
    Identifying a Crossover Cable     B-6
    Adapter Pinouts     B-7
    APPENDIX CConnecting to DC Power     C-1
    Connecting to DC Power      C-1
    Preparing for Installation     C-2
    Grounding the Switch     C-2
    Wiring the DC-Input Power Source     C-5
    APPENDIX DConfiguring the Switch with the CLI-Based Setup Program     D-1
    Preparing for Setup     D-1
    Completing the Setup Program     D-3
    INDEX 
    						
    							 
    vii
    Catalyst 3560 Switch Hardware Installation Guide
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    Preface
    Audience 
    This guide is for the networking or computer technician responsible for installing the Catalyst 3560 
    switch, hereafter known as the switch. We assume that you are familiar with the concepts and 
    terminology of Ethernet and local area networking. If you are interested in more training and education 
    in these areas, learning opportunities including training courses, self-study options, seminars, and career 
    certifications programs are available on the Cisco Training & Events web page:
    http://www.cisco.com/web/learning/index.html
    Purpose
    This guide describes the hardware features of the Catalyst 3560 switch. It describes the physical and 
    performance characteristics of the switch, explains how to install it, and provides troubleshooting 
    information.
    This guide does not describe system messages that you might receive or how to configure your switch. 
    For more information, see the switch software configuration guide, the switch command reference, and 
    the switch system message guide on the Cisco.com Product Documentation home page. For information 
    about the standard Cisco IOS Release 12.2 commands, see the Cisco IOS documentation set available 
    from the Cisco.com home page at Products & Services > Technical Support & Documentation > See 
    Documentation > Cisco IOS Software.
    Conventions
    This document uses these conventions and symbols for notes, cautions, and warnings:
    NoteMeans reader take note. Notes contain helpful suggestions or references to materials not contained in 
    this manual.
    CautionMeans reader be careful. In this situation, you might do something that could result in equipment 
    damage or loss of data. 
    						
    							 
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    Related Publications
    WarningIMPORTANT SAFETY INSTRUCTIONS 
    This warning symbol means danger. You are in a situation that could cause bodily injury. Before you 
    work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar 
    with standard practices for preventing accidents. Use the statement number provided at the end of 
    each warning to locate its translation in the translated safety warnings that accompanied this device. 
    Statement 1071  
    SAVE THESE INSTRUCTIONS
    The safety warnings for this product are translated into several languages in the Regulatory Compliance 
    and Safety Information for the Catalyst 3560 Switch guide. The EMC regulatory statements are also 
    included in that guide.
    Related Publications
    These documents provide complete information about the switch and are available from this 
    Cisco.com site:
    http://www.cisco.com/en/US/products/hw/switches/ps5528/tsd_products_support_series_home.html
     •Release Notes for the Catalyst 3750, 3560, 2970, and 2960 Switches
    NoteBefore installing, configuring, or upgrading the switch, see the release notes on Cisco.com 
    for the latest information.
    Catalyst 3560 Switch Software Configuration Guide 
    Catalyst 3560 Switch Command Reference 
    Catalyst 3750, 3560, 3550, 2970, and 2960 Switch System Message Guide 
    Catalyst 3560 Switch Getting Started Guide 
    Regulatory Compliance and Safety Information for the Catalyst 3560 Switch 
    Device manager online help (available on the switch)
    Cisco Network Assistant online help (available on the switch)
    For information about related products, see these documents: 
    Getting Started with Cisco Network Assistant 
    Release Notes for Cisco Network Assistant 
    Cisco Small Form-Factor Pluggable Modules Installation Notes 
    Cisco CWDM GBIC and CWDM SFP Installation Note 
    Cisco RPS 2300 Redundant Power System Hardware Installation Guide 
    Cisco RPS 675 Redundant Power System Hardware Installation Guide 
    These compatibility matrix documents are available from this Cisco.com site:
    http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_list.html
    Cisco Gigabit Ethernet Transceiver Modules Compatibility Matrix 
    Cisco 100-Megabit Ethernet SFP Modules Compatibility Matrix 
    Cisco CWDM SFP Transceiver Compatibility Matrix  
    						
    							 
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    Catalyst 3560 Switch Hardware Installation Guide
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    Preface
    Obtaining Documentation and Submitting a Service Request
    Cisco Small Form-Factor Pluggable Modules Compatibility Matrix 
    Compatibility Matrix for 1000BASE-T Small Form-Factor Pluggable Modules 
    Obtaining Documentation and Submitting a Service Request
    For information on obtaining documentation, submitting a service request, and gathering additional 
    information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and 
    revised Cisco technical documentation, at:
    http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
    Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed 
    and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free 
    service and Cisco currently supports RSS version 2.0.  
    						
    							 
    x
    Catalyst 3560 Switch Hardware Installation Guide
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    Preface
    Obtaining Documentation and Submitting a Service Request 
    						
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