Casio Ex S500 Users Guide

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221
 IMPORTANT! 
•When you are using a memory card, never remove
the card from the camera while the operation lamp is
flashing green. Doing so will cause recorded images
to be lost.Operation LampAF assist
light /
self-timer
lamp
Red
Meaning
Green
Pattern 3
Pattern 3
Red
Pattern 2
Lit
Pattern 3
AmberMemory card problem /
Memory card is unformatted. /
BEST SHOT setup cannot be
registered.
Memory card is locked. /
Cannot create folder. /
Memory is full. / Write errorLow battery alert
Formatting card
Powering down 
						

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222

 USB Cradle Indicator Lamps
The USB cradle has two indicator lamps: a [CHARGE]
lamp and a [USB] lamp. These lamps light and flash to
indicate the current operational status of the USB cradle
and camera.
[USB] lamp[CHARGE] lamp
[CHARGE] lamp [USB] lamp
Color
Red
Green
Amber
Red
Status
Lit
Lit
Lit
Flashing
Color
Green
Green
Status
Lit
Flashing
Charging
Charging complete
Charge standby
Charge error
USB connection
Accessing memory
Meaning

 PLAY Mode
Operation Lamp
Green
Lit
Pattern 3
Red
Pattern 2
Lit
Pattern 3
Red
Operational (Power on, recording
enabled)
One of the following operations is
being performed: delete, DPOF,
image protect, copy, format, power
down, image resizing, image
trimming, after recording, MOTION
PRINT, movie editing
Memory card problem / Memory
card is unformatted.
Memory card is locked. / Cannot
create folder. / Memory is full.
Low battery alert
Meaning
AF assist
light /
self-timer
lamp 
						

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223
Power does not turn on.
Camera suddenly powers
down.
Image is not recorded
when the shutter button is
pressed.1) The battery is not oriented correctly.
2) The battery is dead.
1) Auto Power Off activated (page 44).
2) The battery is dead.
1) The camera is in the PLAY mode.
2) Flash unit is being charged.
3) Memory is full.1) Orient the battery correctly (page 32).
2) Charge the battery (page 33). If the battery
goes dead soon after being charged, it means
the battery has reached the end of its life and
needs to be replaced. Purchase a separately
available NP-20 rechargeable lithium ion
battery.
1) Turn power back on.
2) Charge the battery (page 33).
1) Press [
] (REC) to enter the REC mode.
2) Wait until the flash unit finishes charging.
3) Transfer files you want to keep to your
computer and then delete files from image
memory, or use a different memory card.
Power Supply Image Recording
Symptom Possible Cause Action
Troubleshooting Guide 
						

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224
1) Clean the lens.
2) Make sure the subject is centered in the focus
frame when composing the image.
3) Use manual focus (page 77).
4) Mount the camera on a tripod.
When composing the image, make sure the
subject on which you want to focus is located
inside the focus frame.
1) Select a different flash mode (page 61).
2) Charge the battery (page 33).
3) Select a different flash mode (page 61) or
BEST SHOT scene (page 85).
Charge the battery (page 33). 1) The lens is dirty.
2) The subject is not located in the center of the
focus frame when you compose the image.
3) The subject you are shooting is a type that is
not compatible with Auto Focus operation (page
72).
4) You are moving the camera.
The image is not focused properly.
1)“
” (flash off) is selected as the flash mode.
2) The battery is dead.
3) A scene that selects “
” (flash off) as the
flash mode is selected in the BEST SHOT
mode.
The battery is dead. Auto Focus does not focus
properly.
The subject is out of focus
in the recorded image.
The flash does not fire.
Camera powers down
during self-timer
countdown.
Image Recording
Symptom Possible Cause Action 
						

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225
Symptom Possible Cause Action
Movies
Monitor screen image is
out of focus.
Recorded images are not
saved in memory.
Vertical lines on the
monitor screen.
Out of focus images.
Digital noise in images.1) You are using the Manual Focus mode and
have not focused the image.
2) You are trying to use the Macro mode (
)
when shooting a scenery or portrait shot.
3) You are trying to use Auto Focus or the Infinity
mode (
) when shooting a close-up shot.
1) Camera powers down before the save
operation is complete.
2) Removing the memory card before the save
operation is complete.
Recording a very brightly lit subject can cause a
vertical band to appear in the monitor screen
image.
The subject is outside the shooting range of the
camera.
Sensitivity is increased automatically for dark
subjects. Greater sensitivity increases the chance
of digital noise.1) Focus the image (page 77).
2) Use Auto Focus for scenery and portrait shots.
3) Use the Macro mode () for close-ups.
1)
When the battery indicator shows “”, charge
the battery as soon as possible (page 33).2) Do not remove the memory card before the
save operation is complete.
This is a CCD phenomenon known as “vertical
smear”, and does not indicate malfunction of the
camera. Note that vertical smear is not recorded
with the image in the case of a snapshot, but it is
recorded in the case of a movie.
Record within the allowable shooting range.
Use a light or some other means to illuminate the
subject.
Image Recording 
						

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226
Symptom Possible Cause Action
Playback
Color of the playback
image is different from the
image on the monitor
screen during recording.
Images are not displayed.
All buttons and switches
are disabled.
Monitor screen is off.
Cannot transfer files over a
USB connection.Sunlight or light from another source is shining
directly into the lens during recording.
A memory card with non-DCF images recorded
with another camera is loaded in the camera.
Circuit problem caused by electrostatic charge,
impact, etc. while the camera was connected to
another device.
USB communication is in progress.
1) Camera is not set securely on the USB cradle.
2) USB cable is not connected securely.
3) USB driver is not installed.
4) Camera is turned off.Position the camera so sunlight does not shine
directly into the lens.
This camera cannot display non-DCF images
recorded onto a memory card using another digital
camera.
Remove the battery from the camera, reinsert it,
and then try again.
After confirming that the computer is not
accessing camera memory, disconnect the USB
cable.
1) Check the connection between the camera and
USB cradle.
2) Check all connections.
3) Install the USB driver on your computer (page
180).
4) Press the [USB] button on the USB cradle.
Other 
						

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227
If you have problems installing the USB driver...
You may not be able to install the USB driver properly if you use the USB cable to connect the camera to a computer running
Windows 98SE/98 before installing the USB driver from the bundled CD-ROM, or if you have another type of driver installed.
This will make it impossible for the computer to recognize the digital camera when it is connected. If this happens, you will
need to re-install the camera’s USB driver. For information about how to re-install the USB driver, see the USB driver’s “Read
me” file on the CD-ROM that comes bundled with the camera. 
						

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228
Display Messages
Battery is low.
Cannot correct
image!
Can not find the file.
Cannot register any
more files.
Card ERROR
The battery is dead.
Keystone correction cannot be performed for some
reason. The image will be stored as-is, without
correction (page 93).
The camera cannot find a image specified by the
slideshow “Images” setting. Specify another image
(page 133).
•You are attempting to save a BEST SHOT scene
when there are already 999 scenes in the
“SCENE” folder, or when there are already 999
scenes in the “MSCENE” folder (page 89).
•You are attempting to copy a FAVORITE file
when the “FAVORITE” folder already contains
9999 files (page 150).
Some problem occurred with the memory card.
Turn off the camera, and remove and then reinsert
the memory card. If the same message appears,
format the memory card (page 166).
 IMPORTANT! Formatting the memory card deletes all files on
the memory card. Before formatting, try
transferring recoverable files to a computer or
some other storage device.
Check connections!
File could not be
saved because
battery is low.
Folder cannot be
created.
LENS ERROR
Load paper!
Memory Full
No Favorites file!
•You are attempting to connect the camera to a
printer while the camera’s USB settings are not
compatible with the USB system of the printer
(page 160).
•You are attempting to connect to a computer that
does not have a USB driver installed (page 180).
The battery is dead, so the recorded image could
not be saved.
This message appears when you try to record an
image while there are 9,999 files stored in the
999th folder. If you want to record more files,
delete files you no longer need (page 145).
If the lens comes into contact with some obstacle
while it is extending, this message appears, the lens
retracts, and the camera turns off. Take action to
remove the obstacle, and try turning on power again.
The camera is in the Printer mode, and the printer
is out of paper.
Memory is full. If you want to record more files,
delete files you no longer need (page 145).
There is no FAVORITE file. 
						

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One of the following problems occurred during
printing.
•Printer power off
•Printer internal error
Image compression could not be performed during
image data storage for some reason. Record the
image again.
The camera is in the Printer mode, and the printer
is running low on ink or is out of ink.
Your camera system is corrupted. Contact your
retailer or a CASIO service center.
The LOCK switch of the SD memory card is locked.
You cannot store images to or delete images from
a memory card that is locked.
There are no files in built-in memory or on the
memory card.
There are no DPOF settings specifying images and
the number of copies of each for printing.
Configure the required DPOF settings (page 172).
The image or movie whose setup you are trying to
save is not supported by BEST SHOT.
Printing Error
Record Error
Replenish ink!
SYSTEM ERROR
The card is locked.
There are no files.
There are no printing
images.
Set up DPOF.
There is no image to
register.
This card is not
formatted.
This file cannot be
played.
This function cannot
be used.
This function is not
supported for this
file.
The memory card loaded in the camera is not
formatted. Format the memory card (page 166).
The image file or audio file is corrupted, or is a
type that cannot be displayed by this camera.
You attempted to copy files from built-in memory
to a memory card loaded in the camera while there
is no memory card in the camera (page 167).
The function you are trying to perform is not
supported for the file on which you are trying to
perform it. 
						

							APPENDIX
230
Specifications
Product...............................Digital Camera
Model..................................EX-S500

Camera Functions
Image Files Format
Snapshots.......................JPEG (Exif Ver.2.2); DCF (Design rule
for Camera File system) 1.0 standard;
DPOF compliant
Movies .............................AVI (MPEG-4)
Audio............................... WAV
Recording Media...............8.3MB built-in memory
SD Memory Card
MultimediaCardData Size
•Snapshots
File Size(pixels)
2560 × 
1920
2560 × 
1712
(3:2)
2304 × 
1728
2048 × 
1536
1600 × 
1200
(UXGA)
640 × 
480
(VGA)Quality
FineNormalEconomyFineNormalEconomyFineNormalEconomyFineNormalEconomyFineNormalEconomyFineNormal
Economy
ApproximateImage File Size3.0MB2.0MB1.0MB2.85MB1.9MB950KB1.95MB1.53MB800KB1.64MB1.23MB630KB1.05MB710KB370KB190KB140KB
90KBBuilt-in
memory 8.3MB2 shots3 shots7 shots2 shots4 shots7 shots4 shots5 shots9 shots4 shots6 shots11 shots7 shots10 shots20 shots38 shots50 shots
79 shotsSD Memory
Card 256MB*80 shots118 shots226 shots84 shots124 shots237 shots124 shots153 shots277 shots138 shots184 shots356 shots215 shots319 shots623 shots1187 shots1557 shots
2491 shots
B