Carrier Tpwem01a Manual

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TP -- WEM01
Performance™ Series
AC/HP Wi -- Fi
Thermostat
Carrier
Côr™ Thermostat
Owner’s Manual
A14493
Fig. 1 -- CarrierCôrtThermostat
TABLE OF CONTENTS
PAGE
OVERVIEW 2.......................................
Your Carrier
®CôrtThermostat 2.......................
Additional Support 2.................................
Touch Screen 2.....................................
INSTALLATION 3...................................
WI--FI
®SETUP AND THERMOSTAT REGISTRATION 3..
Wi--Fi Setup 3......................................
Thermostat Registration 3.............................
THERMOSTAT BASICS 4.............................
Home Screen 4......................................
Standby Screen 4....................................
Touch Screen 5.....................................
Main Menu 5.......................................
USING YOUR THERMOSTAT 6.......................
Adjusting the Temperature 6...........................
Selecting System Operation Mode 7.....................
HVAC System Mode 7...............................
Fan 8.............................................
Air Circulation Mode 8...............................
Adjusting Comfort Settings 8..........................Setting Your Weekly Schedule 10.......................
Going on Vacation 13................................
Humidifier 14......................................
Dehumidifier 15.....................................
Ventilator/HRV/ERV 15...............................
CARING FOR YOUR THERMOSTAT 16...............
Cleaning Your Thermostat 16..........................
Rebooting Your Thermostat 16.........................
Resetting Your Thermostat 16..........................
Troubleshooting 16..................................
REMINDERS & ALERTS 17..........................
Viewing Reminders & Alerts 17........................
Receiving Alert & Reminders via Email 17................
Viewing Reminder Status 18...........................
Configuring Reminders & Alert Preferences 18.............
CUSTOMIZING YOUR SETTINGS 20..................
Smart Setback 20....................................
Cool to Dehumidify 20...............................
Window Protect 20..................................
Date and Time 20....................................
Temperature Display 21...............................
Temperature Ranges 21...............................
Thermostat Name 21.................................
Screen Brightness 22.................................
Active to Standby Timer 22............................
Default Touch--N--Go Hold Time 22.....................
Access Control 23...................................
ADVANCED Wi--Fi
®SETTINGS 24....................
Manual Configuration 24..............................
Advanced Settings 24................................
Diagnostics 24......................................
MANAGING YOUR ACCOUNT 25.....................
Registering 25......................................
Making Changes to Your Account 25....................
Moving to a New House 25............................
Changing Thermostat Owner 25........................
APPROVALS 26.....................................
FCC COMPLIANCE STATEMENT 26.................. 
						

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OVERVIEW
From the people who invented modern air conditioning comes a thermostat that’s reinventing the way you manage your comfort and energy
savings. Take control of your home with a fingertip or just let the CarrierCôrtthermostat do all the work for you. Whether you’re on the
couch, on the road or even on the other side of the world, you can stay connected to the heart of your home from the palm of your hand.
With the Côr thermostat, homeowners saved an average of 20% on their heating and cooling energy costs.* Features like smart setback let the
thermostat intelligently adapt beyond manual programming for greater efficiency, while still meetingyour ideal comfort levels. Energy reports
that show your system performance allow you to modify your settings to maximize savings. You’ll also receive customized tips to help you
save even more.
*Based on a 2012 third --- party study comparing CarrierCôr™ technology to the estimated cost of a non --- programmable thermostat set to 72° F at all times.
Your Carrier Côr Thermostat Features
Your thermostat has an easy--to--read color touch screen that displays all the information you need to set and manage your home’s heating and
cooling system.
Key features of the thermostat include:
SRemote access via web portal or smartphone app
SEnergy reports and customized savings tips
SIntelligent software adapts beyond manual programming for greater efficiency, while meeting ideal comfort levels by understanding home
and system characteristics
SSmartphone style, color touch screen
SIndoor humidity sense and display
SLocal 4 -- day weather forecast
SSystem alerts and maintenance reminders display contractor contact information
S7-- day programmability with Guided Scheduling, Comfort Profiles and Touch-- n-- Go
Features
SHeating/Cooling Smart Setback
SSuper Dehumidification, Cool to Dehumidify
SComfort Heat Pump SystemtFeature
SAuxiliary Heat During Defrost
SFan Optimization
SAir Circulation (minimum time per hour)
SFree Cooling with a Ventilator
SWindow Protect with a Humidifier
Additional Support
If you have any questions, we have answers. Visit www.Carrier.com/cor for tutorials and FAQs.
For further assistance, please contact Carrier Customer Relations at 1--800--CARRIER from 8 am to 5 pm (EST) weekdays or your local
Carrier contractor. 
						

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INSTALLATION
Please see installation instructions for additional information. These instructions can be found in the box with your thermostat or available for
download at www.Carrier.com/myhome
.
WI--FISETUP AND THERMOSTAT REGISTRATION
The CôrtThermostat provides you the most features and energy savings when connected to your personal web portal. If your thermostat
was not connected during installation, touch Menu > Settings > Register Thermostat then follow the on--screen instructions.
To save time, we recommend having your home Wi--Fi network password and your Internet--connected smartphone, tablet or laptop close to
the thermostat before you begin.
Wi-- FiSetup
Wi--Fi setup takes about 60 seconds for most installations. Your thermostat will display a list of all visible Wi--Fi networks along with their
signal strength. If your network has a weak signal strength, try moving your router closer to the thermostat.
If your network appears in the list:
1. Select your network from the list
2. Touch Next.
3. Enter your password, if prompted.
4. After connecting, your thermostat will register itself with the Carrier servers and provide you with a 4--digit code.
5. Write down the 4--digit code.You will need it when registering your Web Portal account. This code will expire after 1 hour.
If your network is not listed, touchManually configure Wi--Fiand touch Next (you will have to enter your network parameters manually,
including the SSID):
1. If your network is password--protected, enter the password.
2. This will take you through the manual Wi--Fi set--up process where you will have to enter in information about your network such as
if it’s DHCP or a static IP, the network SSID name, the encryption, the password etc.
3. After connecting, your thermostat will register itself with the Carrier servers and provide you with a 4--digit code.
4. Write down the 4--digit code.You will need it when registering your Web Portal account. This code will expire after 1 hour.
Touch Next to continue.
Thermostat Registration
After setting up Wi-- Fi and obtainingyour registration code, you’re ready to register your thermostat.
When using your tablet or laptop, use your web browser to go to www.carrier.com/myhome
. Touch the register button next to the image of
your thermostat.
When using your smartphone, download the free Carrier Côr thermostat app from your device’s app store. Open the app then touch the
Register button.
Follow the instructions on screen to register and create your personal web portal. 
						

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THERMOSTAT BASICS
Home Screen
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A. Fan mode – change your fan mode
B. Current temperature – your home’s current temperature
C. Touch--N--Go
Feature – quickly manage your home’s comfort and energy usage when you’re on the go
D. Current humidity – your home’s current humidity
E. Information button – helpful tips for each screen
F. Wi -- F i
signal strength – connection to your home’s wireless network
G. Operating mode – change the mode of your heating or cooling system
H. Temperature set points – use the arrows to adjust your desired heating or cooling temperatures
I. Menu button – view more thermostat features and preferences
Standby Screen
The standby screen activates when you’re not interacting with your thermostat.
A
BD
C
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A. Current temperature – your home’s current temperature
B. Current humidity – your home’s current humidity
C. Current weather – outdoor conditions for your home
D. Wi--Fi
signal strength – connection to your home’s wireless network
The standby screen is configurable. You can adjust:
SStandby screen activation time
SStandby screen brightness
SLocal weather display 
						

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Touch Screen
Your thermostat has a touch screen, similar to that used in smartphones and tablets.
Touch items to select or activate them. For menus with a >, touch to display additional options or submenus.
Menu Navigation:
STouch Back to return to the previous screen.
STouch Done to return to the Home Screen.
STouch Cancel to return to the previous screen without saving changes.
STouch Save to return to the previous screen and save changes.
STouch an up or down arrow for each increment on display.
Main Menu
To access the main menu, touch the Menu button on the Home Screen:
System  Selects mode of operation: heat / cool / auto, fan on / off,
    and accessory on / off.
Schedule  The guided scheduling feature will prompt you with
    simple questions to help you customize a schedule 
    which meets your desired comfort level and lifestyle.
Comfort  Dial in your preferred comfort level with temperature, fan,
Profiles  and humidity settings. Set up standard profiles like home, 
    away, sleep and wake, or create your own custom profile.
Vacation  Going away on vacation or home on holiday? Vacations 
    allow you to manage your homes energy usage by
    temporarily overriding your schedule.
Settings  Configures display preferences (°F/°C, date, brightness), 
    Wi-Fi, and equipment operating parameters 
  (thresholds, sensors, etc)
Alerts  View messages and manage preferences for your alert 
  & reminders.
Service  Displays technical information about your thermostat and
    your HVAC contractor’s contact information.
Weather  View the current 4-day weather forecast for your home.
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USING YOUR THERMOSTAT
The bright, easy--to--read touch screen on your thermostat makes it simple to review and adjust settings any time you want.
Adjusting the Temperature
ManualAdjustments
You can manually adjust the temperature from the Home Screen by touching the up or down arrows. To adjust your cooling set point, touch
“Cool to”, then adjust using the up and down arrows.
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To adjust your heating set point, touch “Heat to”, then adjust using the up and down arrows.
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This manual temperature adjustment will temporarily override your schedule. To cancel the current schedule override: Touch the the lower
Touch--N--Go button on the Home Screen and touch Resume Schedule.
Touch--N--Go®Feature
You can also use Touch--N--Go to quickly manage your home’s comfort and energy usage when you’re on the go.
Use the top Touch--N--Go button to select a pre--configured Comfort Profile.
A150007 
						

							7 Use the bottom Touch--N--Go button to select the length of time you wish to stay in that profile or resume your schedule.
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NOTE: You adjust your default Touch--N--Go hold time in the Preference menu.
Selecting System Operation Mode
The Fan and Mode drop--down menus in the upper right and left corners of the Home Screen allow you to quickly change the operating mode
of your system. You can also use the System menu to control the basic operation of your HVAC system, including the operation of
accessories like humidifiers, dehumidifiers, and ventilators.
HVAC SystemMode
The HVAC System settings displayed in the Mode drop--down on the Home Screen and System menu depend on the type of system you
have. Depending on your system, one or more the following options are shown:
SCool: Turn on cooling when the current temperature rises above your setpoint temperature.
SHeat: Turn on heating when the current temperature drops below your setpoint temperature.
SAuto: Activate the heating or cooling system as required to keep your home within the configured range of setpoint temperatures.
SAux: Only use the auxiliary or backup heat source to maintain the heat set point temperature. This option only appears if auxiliary heat was
configured during installation.
SOff: Turn the system off. When the system is off, only the current temperature and humidity will be displayed on the Home Screen.
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On Thermostat and Smartphone App:
From the Home Screen, touch Mode in the upper right corner of the screen. OR: touch Menu > System > HVAC Operating Mode
On Web Portal:
Touch Mode in the upper right corner of the Home Screentile. OR: touch the My System Tile. 
						

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Fan
The Fan menu displays the current fan setting. Depending on your system, one or more of the following options are shown:
SOn: Fan runs continuously, regardless of the scheduled programming. The fan will also run if the System Mode is Off.
SAuto: Fan runs when the system is actively heating or cooling your home, or to satisfy the Air Circulation setting.
You can temporarily switch between Auto and On. If you do, the fan will operate temporarily at this setting for the length of time that you
specified for your default Touch--N--Go hold time.
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On Thermostat and Smartphone App:
From the Home Screen, touch Fan in the upper left corner of the screen, OR: touch Menu > System > Fan Mode
On Web Portal:
Touch Fan in the upper left corner of the Home Screentile
Air CirculationMode
Especially useful in mild weather or seasons when your system is not running frequently, you can use this setting to circulate the air inyour
home even if your system is not heating or cooling. When the fan is in Auto mode, the thermostat operatesaccording to the Air Circulation
setting. You can adjust this setting from 0 to 55 minutes.
When your system is in heat or cool mode, the fan will always run for this minimum amount of time. A longer fan runtime increases air
circulation and results in a more consistent temperature than with the Auto setting alone, while being more cost-- effective than the On setting.
Your thermostat will meet this minimum time over the hour while making sure it never runs for less than five minutes at a time to reduce
energy inefficiencies.
On Thermostat and Smartphone App:
1. Touch Menu > Profiles > Air circulation
2. Touch the up or down arrow repeatedly until the desired time is displayed
3. Touch Save
On Web Portal:
1. Select the My System tile
2. Select Fan
3. Use the slider to select the desired time
4. Touch the X in the upper right corner to close the window
Adjusting Comfort Profiles
Your thermostat organizes your temperature and fan settings into different comfort profiles. These profiles are used in your weekly schedule,
if you make a change with Touch--N--Go. 
						

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By default, your thermostat includes four configurable activity periods:
SAway: Settings for when you are not at home.
SHome: Settings for when you are at home.
SSleep: Settings for when you are sleeping.
SWake: Settings for when you are waking up.
On the Thermostat and Smartphone App:
1. Touch Menu > Profiles > Temperature Profiles
2. Touch the Comfort Profile you want to customize.
3. Adjust the set points for heat and cool, and fan mode.
4. Touch Save
On the Web Portal:
1. Touch Schedule tile.
2. Touch the Comfort Setting you want to customize on the right panel of the tile.
3. Adjust the name, set points for heat and cool, and fan mode.
4. Touch the Update button.
You can also create custom profiles. For example, you can set a warmer temperature on days you work from home or a cooler temperature
when you’re working out. You can add your custom Comfort Profile to your weekly schedule. However, they cannot be used in Touch--n--Go
on the Home Screen.
On the Thermostat and Smartphone App:
1. Touch Menu > Profiles > Temperature Profiles
2. Touch the Add button.
3. Touch the white box then use the keyboard enter a name for your custom Comfort Profile.
4. Click Next.
5. Adjust the set points for heat and cool and fan mode.
6. Touch Save.
On the Web Portal:
1. Touch Schedule tile.
2. Select the New Comfort profile button
3. Enter a name for your custom Comfort Profile.
4. Adjust the set points for heat and cool and fan mode.
5. Touch Save button. 
						

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Setting Your Weekly Schedule
Your schedule can have a large impact on your heating and cooling system’s energy use. But your comfort needs change depending on the
time of day, day of the week, and if you are at home or away. To help you save on energy while keeping you comfortable, the Côr thermostat
is simple and intuitive to program.
GuidedScheduling
The Guided Scheduling feature guides you through simple questions to program the thermostat to match your schedule and comfort settings
to best match your lifestyle.
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On the Thermostat and Smartphone App:
1. Touch Menu > Schedules > Guided schedule
2. Touch the day or days of the week you want to set, then touch Next.
3. Select your wake up time
4. Select the heating and cooling temperatures.
5. Select the fan operation for each.
6. Select whether someone is home all day or not.
7. Continue selecting times, temperatures and fan settings as requested in the guided schedule.
8. Touch Save when you complete the scheduling.
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On the Web Portal:
1. Select the Schedule Tile
2. Select the Schedule Wizard button
3. Choose the day or days of the week you want to set