Canon Selphy Cp780 User Guide

							
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Troubleshooting
If you think there is a problem with SELPHY, first check the following. If the items below do not solve 
your problem, contact a Canon Customer Support Help Desk as listed on th\
e included customer 
support list.
Power
Power Will Not Turn On 
Confirm that the plug is connected. (p. 11)
When using a (separately sold) battery, use a charged battery. (p. 29)
Hold the q button pressed until the start-up image appears on the screen. (p. 14)
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Printing Problems
Cannot Print
Make sure that the color ink cassette and paper cassettes are correctly \
inserted. (p. 11)
When the ink is spent replace the color ink cassette with a new one. When the paper is spent, refill 
the paper cassette with new paper. (p. 15)
Are you using the correct combination of paper, paper cassette and color ink cassette? (p. 9) 
Is SELPHY connected to more than one device at once? Do not connect simultaneousl\
y to a 
camera, memory card or computer. 
Is the ink sheet slack? (p. 9)
Make sure that you are using the dedicated paper. (p. 10)
Depending on the room temperature SELPHY may overheat and temporarily stop operating. 
This is not a malfunction. Wait until the temperature drops and SELPHY resumes. If SELPHY is 
connected to a computer, a message will appear on the computer screen. Do not cancel the print.\
 
Wait until printing resumes. 
Cannot print from memory card, image does not display
Is the memory card inserted all the way into the slot with the label fac\
ing upward? (pp. 13, 14)
Make sure you are using a supported image type. (p. 13)
Have you inserted the memory card directly into the card slot without first inserting it into an 
adapter? (p. 13)
Printing from Cameras
Is SELPHY connected to the camera correctly? (p. 26)
Confirm that your camera supports PictBridge. (p. 26)
Printing from Computers
Did you install the printer driver according to the correct procedures? \
(p. 22)
Is SELPHY connected directly to a port on the computer with the USB cable? 
Problems Exclusive to Windows: Is the printer set to offline? If it is, Right-click the printer icon and 
cancel the offline setting. 
Problems Exclusive to Macintosh: Is SELPHY registered on the Printer List? 
Cannot Print the Date
Printing from Memory Cards
Is the date imprint option set? (p. 18) 
If you are using DPOF printing, the date imprint settings are configured on the camera used for the 
DPOF settings.
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Printing from mobile phones
When using Bluetooth, the date will not be printed.
Printing from Cameras
Confirm that the date setting in your camera is set to [On]. However, if the setting is [Default], the 
date imprint settings of SELPHY will be used. 
Cannot Make Clean Prints
Is the ink sheet or paper dusty?
Is dust lodged within SELPHY? (p. 33)
Has condensation formed within SELPHY? (p. 33)
Is SELPHY placed near a device with a strong electromagnetic or magnetic field? (p. 8)
Colors on the Computer Display and the Print are Different
Color generation methods are different with computer screens and prints. Moreover, the variance 
may be attributable to the environment in which the screen is viewed (c\
olor and strength of the 
light), or to the screen’s color adjustment settings.
After using the computer to cancel a print in progress, an image that ha\
d already been 
printed was printed again when printing resumed.
When you restart printing on a Macintosh computer after canceling, an al\
ready printed image may 
print again when printing resumes.
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Paper Problems
Paper Will Not Fit into Cassette
Does the paper size match the size of the paper cassette? (p. 4) 
Paper is Not Feeding Properly
Check the paper and paper cassette are correctly inserted. (p. 11)
Frequent Paper Jams
Has too much paper been placed in the paper cassette? 
Do not place 19 or more sheets in the cassette (13 or more for Wide siz\
e).
Have 19 or more sheets (13 or more for Wide size) collected on top of \
the paper cassette?
Make sure that you are using the dedicated paper. (p. 10)
Cannot Print the Specified Number of Prints. Paper Left Over
Actions like the following will consume ink sheet capacity: repeatedly t\
urning SELPHY on and off 
without printing, canceling print in progress, pulling on the ink sheet \
and taking out the ink cassette 
when the paper runs out while printing multiple copies. Do not remove th\
e ink cassette when you 
remove and refill the paper cassette.
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Error Messages
If a problem occurs with SELPHY, a message and a possible solution appear on the screen. In this 
section you can find solutions for problems when no solution is provided with the message. If a 
problem occurs while SELPHY is connected to the camera, the camera may also display an error 
message. Be sure to check both devices.
No paper, or cassette incorrectly inserted!
Make sure that the paper cassette is correctly inserted. (p. 11)
When the paper is spent, refill the paper cassette with new paper. (p. 9)
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If the paper is not feeding correctly into SELPHY, remove the paper cassette and any paper stuck 
inside SELPHY. Then reinsert the paper cassette.
Paper jam!
If the paper will not come out even when the power is turned off and back on, contact a Canon 
Customer Support Help Desk. 
Was paper left at the back of SELPHY during printing?
There is a problem with the color ink cassette!
Remove and reinsert the color ink cassette. (pp. 11, 15) However, if you cannot remove the color 
ink cassette, contact a Canon Customer Support Help Desk. 
Cannot read data from memory card!
Image types that are not supported cannot be printed. (p. 13) Press the m(BACK) button to return 
to the original screen.
Communication error!
SELPHY cannot connect to the mobile phone. (p. 30) Press the m(BACK) button to restore the 
original screen.
No images on card!
Check to see if the memory card is properly inserted all the way into th\
e slot. (p. 14)
Make sure you are using a supported image type. (p. 13)
Error!
Turn the printer’s power off and turn it on again. If the error message continues to display, contact 
a Canon Customer Support center for assistance.
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Handling Precautions
Do not apply excessive force to the printer. Force or impact on the printer may result in paper jams 
or equipment damage.
Do not turn the power on and off repeatedly when you do not intend to print. 
The initialization process consumes ink and the equivalent of several pa\
ges could be wasted.
Be careful not to spray the equipment with insecticides or volatile subs\
tances. In addition, do not 
store the equipment in contact with rubber or vinyl products for long pe\
riods of time. This may cause 
alteration of the casing. 
Depending on the room temperature, SELPHY may overheat and temporarily stop operating. This 
is not a malfunction. SELPHY will resume normal printing as soon as it cools down. Temporary 
stoppages increase printing time and are most likely to occur when print\
ing continuously, if a room 
is unusually warm, if the air vents on the back of SELPHY are blocked and internal temperature is 
high.
Avoid condensation on the equipment when moving it from a cold to a hot p\
lace, by putting it in 
an airtight, sealable plastic bag and allow for adjustment to temperatur\
e changes gradually before 
removing from the bag. In the event that condensation does form within t\
he equipment, keep it at 
room temperature until the water droplets evaporate naturally before use\
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When SELPHY gets dirty, wipe the casing with a soft dry cloth.
When dust or dirt has accumulated on the battery cover or vent (pp. 6, 29), be sure to remove the 
color ink cassette (p. 15) before cleaning. If dust gets in through the vent, the printer may not p\
rint 
cleanly.
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Never wipe using volatile solvents such as benzine, paint thinner, or diluted neutral solvent. They may cause deformation or peeling of the casing.

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Specifications
All data is measured according to standard Canon testing procedures. We reserve the right to change 
specifications without notice.
SELPHY CP780
Printing MethodDye-sublimation thermal transfer (with overcoating)
Print Resolution300 x 300 dpi
Gradation256 shades per color
InkDedicated color ink cassette (Y/M/C/overcoating)
PaperPostcard Size, L Size, Card Size (including full page label sheets, 8-label sheets), Wide Size
Print SizeBorderlessBordered
Postcard SizeL SizeCard Size(per label)Wide Size
100.0 x 148.0 mm (3.94 x 5.83 in.)89.0 x 119.0 mm (3.50 x 4.69 in.)54.0 x 86.0 mm (2.13 x 3.39 in.)22.0 x 17.3 mm (0.87 x 0.68 in.)100.0 x 200.0 mm (3.94 x 7.87 in.)
91.4 x 121.9 mm (3.60 x 4.80 in.)79.2 x 105.3 mm (3.12 x 4.15 in.)50.0 x 66.7 mm (1.97 x 2.63 in.)
91.4 x 121.9 mm (3.60 x 4.80 in.)
Printing Speed*1Printing from Memory Cards/Connected to Cameras with PictBridge
Postcard SizeL SizeCard SizeWide Size
Approx. 47 sec.Approx. 39 sec.Approx. 24 sec.Approx. 60 sec.
Feeding SystemAutomatic paper feed from paper cassette
Ejection SystemAutomatic paper ejection on top of paper cassette
Screen2.5-inch type, TFT LCD color Monitor
Interface
USBConnecting to a PictBridge compliant device: USB compliant Type A connectorConnecting to a computer: USB compliant Type B connector
WirelessBluetooth*2
Memory CardsCF (CompactFlash) Card, Microdrive, xD-Picture Card*3, SD Memory Card, miniSD Card, SDHC Memory Card, miniSDHC Card, MultiMediaCard, MMCplus Card, HC MMCplus Card, MMCmobile Card, RS-MMC Card, microSD Card*3, microSDHC Card*3, MMCmicro Card*3, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick micro*3
Operating Temperatures5 – 40°C (41 – 104°F)
Operating Humidity20 – 80%
Power SourceCompact Power Adapter CA-CP200 W Battery pack NB-CP2L (sold separately)
Power Consumption60 W or less (4 W or less on standby)
Dimensions176.0 x 132.6 x 75.6 mm (6.93 x 5.22 x 2.98 in.)
Weight (printer only)Approx. 940g (approx. 33.2 oz.)
*1 Measured from start of the yellow printing pass to final output.*2 Bluetooth Unit BU-30 (sold separately) is required.*3 Dedicated adapter (commercially available) is required.

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Compact Power Adapter CA-CP200 W
Rated Input    100 - 240 V AC (50/60 Hz) 1.5 A (100 V) - 0.75 A (240 V)Rated Output    24 V DC, 2.2 A    Dimensions    122.0 x 60.0 x 30.5 mm (4.80 x 2.36 x 1.20 in.) (excluding power cord)Operating Temperatures  0 - 45°C (32 - 113°F)Weight      Approx. 310 g (10.9 oz.)
FCC Notice
(Printer, Model CD1060 Systems)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However , there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.
The cable with the ferrite core provided with the printer must be used with this equipment in order to comply with Class B limits in Subpart B of Part 15 of the FCC rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A.Tel No. (516) 328-5600
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Canadian Radio Interference RegulationsThis Class B digital apparatus complies with Canadian ICES-003.
As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
USA and Canada only:The Lithium ion/polymer battery is recyclable. Please call 1-800-8-BATTERY for information on how to recycle this battery.

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CDI-E394-030     ©CANON INC.2009     PRINTED IN CHINA
Trademark Acknowledgments
The SDHC logo and miniSDHC logo are trademarks.
Portions of the code used in this fi rmware are based in part on the work of the Independent JPEG 
Group. 
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About This Guide
Reprinting, transmitting, or storing in a retrieval system any part of t\
his guide without the permission 
of Canon is prohibited.
Canon reserves the right to change the contents of this guide at any tim\
e without prior notice.
Illustrations and screenshots in this guide may differ slightly from the actual equipment.
Every effort has been made to ensure that the information contained in this guid\
e is accurate and 
complete. However, if you notice any errors or omissions, please contact the Canon Custom\
er 
Support Help Desk indicated on the customer support list included with t\
he product.
The above items notwithstanding, Canon accepts no liability for damages \
due to mistaken operation 
of the products.
This product is designed to achieve excellent performance when used with\
 genuine Canon 
accessories. Canon shall not be liable for any damage to this product an\
d/or accidents such as 
fi  re, etc., caused by the malfunction of non-genuine Canon accessories (e\
.g., a leakage and/or 
explosion of a battery pack). Please note that this warranty does not a\
pply to repairs arising out of 
the malfunction of non-genuine Canon accessories, although you may reque\
st such repairs on a 
chargeable basis. O
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