Canon Selphy Cp750 User Guide
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41 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover Page Handling Precautions This section explains the precautions that you should take in handling the equipment. • Do not apply excessive force to the paper cassette. Force or impact on the cassette may result in paper jams or equipment damage. • Do not switch the power on/off repeatedly when you do not intend to print. The printer initialization process consumes ink and the equivalent of several pages could be wasted. • Be careful not to spray the equipment with insecticides or volatile substances. In addition, do not store the equipment in contact with rubber or vinyl products for long periods of time. These materials may cause deformation of the printer’s casing. • Do not handle the ink cassettes with wet or sweaty hands. • Do not touch the springs of the paper cassette. If the springs are bent or deformed, paper will not feed correctly into the printer. • Do not place any foreign objects in the print output receptacle (on the top of the paper cassette).• Do not touch the print side (shiny side) of the paper with your fingers. Always hold the paper along the edges (outside the perforated border). Be sure that hands are dry before touching the paper. Sharp objects will scratch the paper surface. Keep the paper surface free from fingerprints, dust, water droplets, etc. • Use a non-soluble ink pen to write on the paper sheets. • Please avoid the following actions as they may result in color change, color fading or color bleeding. • Sticking any type of adhesive tape onto the print surface. • Allowing print surfaces to come into contact with vinyl or plastic. • Applying alcohol or other volatile solvents to the print surface. • Leaving print surfaces tightly pressed against any other surfaces or objects for prolonged periods. • Keep the battery terminals clean at all times. Dirty terminals result in a poor connection. Before recharging or using the battery, polish the terminals with a slender, soft tipped cotton swab. • Do not carry or store the battery pack with metal objects with sharp edges, such as paper clips and pins. Always put the terminal cover on the battery pack’s terminal when carrying it or before storing it. • Although the battery pack’s maximum operating range is 5 to 40 °C (41 to 104 °F), the optimal range is 10 to 30 °C (50 to 86 °F). Battery performance will temporarily drop in cold environments, such as ski hills. • If the battery status is low, the finished print may not be ejected into the print output receptacle completely. If that occurs, replace the battery with a fully charged one or use the compact power adaptor. Equipment Spring Battery (SELPHY CP750 Only)
42 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover Page Specifications All data is measured according to standard Canon testing procedures. We reserve the right to change specifications without notice. * When connected to a Canon compact digital camera with built-in DIGIC III. Printing speeds may vary with other cameras. In addition, these figures were derived using standard Canon testing procedures and may vary according to usage conditions. Compact Photo Printer SELPHY CP750/CP740 Printing Method:Dye-sublimation thermal transfer (with overcoating) Print Resolution:300 x 300 dpi Gradation:256 shades per color Ink:Dedicated ink cassette (Y/M/C/overcoating) Paper:Postcard size, L size, card size (full page label sheets, 8-label sheets), wide size Print Sizes: Borderless Bordered Postcard Size (4 x 6 in.)100.0 x 148.0 mm (3.94 x 5.83 in.)91.4 x 121.9 mm (3.60 x 4.80 in.) L Size89.0 x 119.0 mm (3.50 x 4.69 in.)79.2 x 105.3 mm (3.12 x 4.15 in.) Card Size54.0 x 86.0 mm (2.13 x 3.39 in.)50.0 x 66.7 mm (1.97 x 2.63 in.) 22.0 x 17.3 mm (0.87 x 0.68 in.) (per 8-label sheet) Wide Size (4 x 8 in.)100.0 x 200.0 mm (3.94 x 7.87 in.)91.4 x 121.9 mm (3.60 x 4.80 in.) (The print area may vary according to the camera model used.) Printing Speed: Printing from Memory CardsConnected to Cameras* Postcard SizeApprox. 1 min. 17 sec. Approx. 58 sec. L SizeApprox. 1 min. 7 sec. Approx. 50 sec. Card SizeApprox. 45 sec. Approx. 31 sec. Wide SizeApprox. 1 min. 35 sec. Approx. 1 min. 13 sec. Feeding System: Automatic paper feed from paper cassette Ejection System:Automatic paper ejection on top of paper cassette LCD Monitor: CP750: 2.4-inch type, TFT color LCD CP740: 2.0-inch type, color LCD Interface: USBConnecting to a Canon Direct Print compliant camera/ Pictbridge compliant devices: USB compliant Type A connector, Retractable USB cable* * Mini-B plug, 30 cm (12 in.) Connecting to a PC: USB compliant Type B connector WirelessIrDA, IrSimple (Print Beam) (CP750 only): Image transfer via vNote over IrOBEX or IrMC Bluetooth (Print Beam): Bluetooth Unit BU-20 required (sold separately) Device compatibility: Built-in Bluetooth and support for OPP (Object Push Profile) or BIP (Basic Imaging Profile) Memory CardsSD Memory Card, miniSD Card, microSD Card*, SDHC Memory Card, miniSDHC Card, microSDHC Card*, MultiMediaCard, MMCplus Card, MMCmobile card, MMCmicro card*, RS-MMC Card, CF (CompactFlash) card, Microdrive, xD-Picture Card*, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick Micro* *Requires special adapter (Purchase the CompactFlash Card Adapter for xD- Picture Card separately)
43 Getting Ready PrintingAppendices Overview Troubleshooting Tasks and Index Next Back Return to Cover Page * Test conditions: Normal temperature (23°C/73°F), Canon images, continuous print. The above data may vary according to the printing environment and the image to be printed. If the ambient temperature is low, the battery performance will be reduced and the low battery warning will display early. Under these conditions, warm the battery up in a pocket right before use to restore the battery performance. Operating Temperatures:5° – 40°C (41° – 104°F) Operating Humidity:20 – 80% Power Source:Compact Power Adapter CA-CP200 Battery Pack NB-CP2L Power Consumption:60 W or less (4 W or less on standby) Dimensions: CP750: 179.0 x 127.1 x 63.0 mm (7.05 x 5.00 x 2.48 in.) CP740: 179.0 x 127.1 x 63.0 mm (7.05 x 5.00 x 2.48 in.) Weight (Printer only): CP750: Approx. 960 g (33.9 oz.) CP740: Approx. 940 g (33.2 oz.) Compact Power Adapter CA-CP200 Rated Input:100 – 240 V AC (50/60 Hz) 117 – 150VA 1.5 A (100 V) – 0.75 A (240 V) Rated Output:24 V DC, 2.2 A Operating Temperatures:0° – 45°C (32° – 113°F) Dimensions:122.0 x 60.0 x 30.5 mm (4.80 x 2.36 x 1.20 in.) (excluding power cord) Weight:Approx. 310 g (10.9 oz.) Battery Pack NB-CP2L (SELPHY CP750 Only) TypeRechargeable lithium-ion battery Nominal Voltage:22.2 V DC Nominal Capacity:1200 mAh Charge Cycles:Approx. 300 times Number of Prints*L Size Approx. 36 prints Postcard Size Approx. 36 prints Card Size Approx. 72 prints Wide Size Approx. 24 prints Operating Temperatures:5° – 40°C (41° – 104°F) Dimensions:110.0 x 40.7 x 37.5 mm (4.33 x 1.60 x 1.48 in.) Weight:Approx. 230 g (8.11 oz.)
44 Getting Ready Printing Appendices Overview Tasks and Index Next Back Return to Cover Page Troubleshooting This section has solutions for when the printer does not operate as expected or an error symbol is displayed. If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer support center. Problems with the Main Printer Unit and Power QPower will not turn on. Î Has the plug come out of the power outlet? (p. 8) ÎIs the connector of the compact power adapter securely connected to the printer’s DC IN terminal? (p. 8) ÎDid you try pressing the power button for a long moment? (p. 5) ÎBattery Pack • Is the battery sufficiently charged? • When installing it, did you press on the battery until it clicked into place? (p. 36) Printing Problems QCannot Print Î Is the printer power turned on? (p. 5) ÎIs the ink cassette empty? Replace the ink cassette. ÎCheck that you are using the correct combination of paper, paper cassette and ink cassette. ÎIs the printer connected to more than one device at once? Do not connect simultaneously to a camera, memory card or computer. ÎIs there paper in the paper cassette? Is the paper cassette inserted all the way in? ÎIs the ink cassette inserted all the way in? ÎIs the ink sheet slack? ÎAre you using the number of paper sheets indicated? ÎWere the perforated portions of the paper folded over or separated before printing? ÎThe printer will temporarily stop when it exceeds a certain temperature. This is not a malfunction. Wait until the temperature drops and the printer resumes. The following may cause overheating. • Continuous printing • High ambient temperature • Vent on rear of printer has been obstructed, raising the internal temperature of the printer. A message will appear on the computer display if you are connected to a computer when this happens, but you should wait until printing resumes without cancelling the print. ÎPrinting from Memory Cards • Is the memory card inserted all the way into the slot with the label facing upward? • Do the images conform to the Design rule for Camera File system? You Think There is a Problem Troubleshooting
45 Appendices TroubleshootingTasks and Index Next Back Return to Cover PageGetting Ready Printing Overview ÎPrinting from Cameras • Recheck the camera and printer connection status. • Does the firmware of the Canon-brand camera support the printer? • Does the camera battery have a sufficient charge? Replace the battery with a fully charged or new battery, or use the compact power adapter for the camera. ÎPrinting from Computers • Did you install the printer driver according to the correct procedures? • Is the printer connected directly to a port on the computer with the USB cable? The printer may not operate correctly if it is connected to a USB hub. • A USB cable for connecting the printer to a computer is not supplied with the product. Please use a commercially available USB cable. Problems Exclusive to Windows • Is the printer set to offline? Right-click the printer icon and cancel the offline setting. Problems Exclusive to Macintosh • Is the printer registered on the Printer List? QImage Does Not Appear When Memory Is Inserted Î Is the memory card inserted all the way into the correct slot with the label facing up? ÎDo the images conform to the Design rule for Camera File system? QCannot Print a Particular Image Î Image data may be corrupted. ÎOnly JPEG images can be printed. ÎImages larger than 8,000 x 6,000 pixels cannot be printed. QCannot Print the Date Imprint Î Printing from Memory Cards • Set a date imprint option with the printer’s Date button. • If you are using DPOF settings, the date imprint settings are configured on the camera. ÎPrinting from Cameras or Mobile Telephones • Date imprint settings are configured on those devices not the printer. QCannot Configure the Selected Mode, Print Layout, Date Imprint and Number of Prints Î Some options cannot be selected or may not be available depending on the selected combination of mode, print layout, date imprint and number of prints. QCannot Print Cleanly Î Is the ink sheet or paper dirty? ÎIs dirt lodged within the printer? Use the supplied cleaner to remove the dirt. ÎHas condensation formed within the printer? Leave it to dry at room temperature for some time. ÎIs it placed near a device with a strong electromagnetic or magnetic field? Set it at least one meter (3 ft.) apart.
46 Appendices TroubleshootingTasks and Index Next Back Return to Cover PageGetting Ready Printing Overview QColors on the Computer Display and the Print Are Different Î Color generation methods are different for computer displays and printers. Moreover, the variance may be attributable to the environment in which the display is viewed (color and strength of the light) or to the display’s color adjustment settings. Windows • You can adjust the colors and brightness in the Printer Properties dialog. Start in the [Tools] menu in ZoomBrowser EX by selecting [Preferences] and the [Printing] tab. Place a check mark beside [Use ZoomBrowser EX print function]. In the Print dialog, click the printer [Properties] button and adjust the colors in the [Image Adjustment] tab. Macintosh • Adjust the color balance in the [Color] section. QAfter using the computer to cancel a print in progress, an image that had already been printed was printed again when I resumed printing. Î When you restart printing on a Macintosh after cancelling, an already printed image prints again when printing resumes. Paper Problems QPaper Will Not Fit into Cassette Î Does the paper size match the size of the paper cassette? QPaper is Not Being Advanced Properly Î Check the paper and paper cassette to see that they are correctly inserted. QFrequent Paper Jams Î Has too much paper been placed in the paper cassette? Do not place 19 or more sheets in the cassette (13 or more for wide- size sheets). ÎHave 10 or more sheets collected on the paper output tray? ÎIs the paper folded or bent? QCan’t Print the Specified No. of Prints. Accumulating Paper Î The following actions waste ink sheet capacity. • Repeatedly turning the printer on/off without printing. • Cancel printing while printing is in progress. • Pulling on the ink sheet. • Taking out the ink cassette when the paper runs out while printing multiple copies. (Do not remove the ink cassette when removing and refilling the paper cassette.)
47 Appendices TroubleshootingTasks and Index Next Back Return to Cover PageGetting Ready Printing Overview When the printer encounters some kind of problem, a symbol appears in the LCD monitor to indicate the error type. Take the action recommended for the error symbol. Error messages will also display in a camera’s LCD monitor when the camera is connected to the printer. • The image thumbnail (a tiny image included for checking the image) may not be included with the image data. In this case, the image data still is printed. • The image file may be corrupted. In this case, the image cannot be printed. • Check to see if a memory card is in the printer. • Check to see if the memory card is properly inserted all the way into the slot. • Check to see whether there are any images on the memory card. • You attempted to print the following type of image. • Image shot on another camera or as another data type • Image downloaded to and edited on a computer • Image exceeding the 8,000 x 6,000 pixel limits • Image with corrupted data • Press the Print/Stop button to return to the prior screen. • Confirm that the paper cassette is firmly inserted all the way into the printer. • Confirm that there is paper in the paper cassette. • If the paper is not feeding correctly into the printer, remove the paper cassette as well as any paper left in the printer. • Check to see if there is any paper in the paper cassette of a size that cannot be printed. • Turn the power off and then back on. • Contact a customer support center if the paper will not come out even when the power is turned back on. • Confirm that the ink cassette is inserted. • If the ink cassette is spent, replace it with a new one. • Check the paper and ink combination for a mismatch. • Make sure the ink cassette and paper stock are not mismatched. Error Symbols Cannot Display Image No Images on Memory Card Cannot Read Image Paper Error/No Paper Paper Jam No Ink Ink cassette and paper stock are mismatched
48 Appendices TroubleshootingTasks and Index Next Back Return to Cover PageGetting Ready Printing Overview • Turn the power off and then back on. • Remove the ink cassette and take the slack out of the ink sheet before replacing it. If this does not fix the problem, replace the ink cassette with a new one. Contact a customer support center if you cannot remove the ink cassette. • Recharge the battery or replace it with a charged one. Or connect the compact power adapter. • Cannot print via a wireless connection. Check the printer and camera positions, their distance from each other and the camera’s settings. • The connection was broken during a wireless printing session. Check the printer and camera positions and their distance from each other and redo the procedure.• Disconnect the retractable USB cable or USB connector from the device. • Disconnect the retractable USB cable or USB connector from the USB hub. • Switch the power off and then back on (on the camera too if it is connected). • Contact a customer support center if the same error appears again. Ink Cassette Error Low Battery (SELPHY CP750 Only) Connection Failed Connection Broken USB Device Not Supported USB Hub Connected Other Errors
49 Getting Ready Printing Appendices Overview Troubleshooting Next Back Return to Cover Page Tasks and Index Click the page number of a topic to jump to that topic. I want to print the shooting date on the photo.Î p. 20 I want to create a label. Î p. 6, p. 18 I want to print an index of all the images on a memory card. Î p. 17 I want to print with borders around images. Î p. 18 I want to print in sepia or monochrome (SELPHY CP750 only).Î p. 21 I want to enlarge and print a portion of an image (trimming) (SELPHY CP750 only) .Î p. 22 I want to understand the information on the LCD monitor. Î p. 14 I want to display an image at a larger size. Î p. 14 I want to know the supported types of memory card. Î p. 13 I want to connect and print using my camera. Î p. 24I want to know if I can connect the printer to my computer. Î p. 27 I want to print images from my mobile telephone. Î p. 31, p. 32 I want to know which types of paper are sold. Î p. 6 I want to use the printer in a place with no electricity (SELPHY CP750 only). Î p. 36 I want to protect the photos I have printed. Î p. 35 I want to know the printer specifications. Î p. 42 An error mark appeared on the LCD monitor and I want to understand what to do. Î p. 47 Tasks and Index
50 Getting Ready Printing Appendices Overview Troubleshooting Tasks and Index Back Return to Cover Page • Windows, Windows Vista and the Windows Vista logo are trademarks of Microsoft Corporation, registered in the U.S. and other countries. • Macintosh, the Mac logo, Quick Time and the QuickTime logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. • The SDHC logo and miniSDHC logo are trademarks. • Portions of the code used in this firmware are based in part on the work of the Independent JPEG Group. • No part of this guide may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form, by any means, without the prior written permission of Canon. • While every effort has been made to ensure that the information contained in this guide is accurate and complete, no liability can be accepted for any errors or omissions. Canon reserves the right to change the specifications of the hardware and software described herein at any time without prior notice. • Canon makes no warranties for damages resulting from corrupted or lost data due to a mistaken operation or malfunction of the camera, the printer, the software, the memory cards, personal computers, peripheral devices, or use of non-Canon memory cards. CDP-E056-010© 2007 CANON INC.