Canon scanner imageFORMULA ScanFront 330 User Manual

							10-13
Chapter 10   Troubleshooting
5.Initializing ScanFront
Initialize the ScanFront to protect user information when you submit the ScanFront for repairs or when you want to delete the user 
information because, for example, you are changing the operating location. This initializes all the information registered to the 
ScanFront, including user information, address books, and job buttons. 
IMPORTANT
 Initializing the ScanFront deletes all registered information. Always back up the data prior to initialization. 
 It takes about 5 minutes for initialization to complete. Do not turn OFF the scanner before initialization is complete. (The Home screen appears 
when initialization is complete.)
 For ScanFront 330, initializing only deletes the data of Standard Mode. The data of Web Application Mode is not deleted.
1.Log in to the Administrator setting screen.
2.Press the [Format ScanFront] button. 
3.Confirm the message, and then press [Yes].
4.Confirm the message, and then press [Yes]. 
						

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Chapter 10   Troubleshooting
5.Confirm the message and press [Yes] to perform 
initialization, and the scanner will turn OFF.
6.Turn the scanner ON, and set up the scanner again. 
						

							Chapter 11   Appendices
1. Specifications................................................. 11-2
Unit Specifications...............................................11-2
Network Specifications ........................................11-3
Transfer Destinations ..........................................11-3
AC Adapter (100 to 240 V type) ..........................11-3
Consumable Parts...............................................11-4
External Dimensions ...........................................11-5
2. Index .............................................................. 11-6 
						

							11-2
Chapter 11   Appendices
1.Specifications
❏Unit Specifications
Type
Pass-through desktop scanner with network 
compatibility
Operation Panel
8.4 TFT-LCD touch panel
SVGA (800 × 600 dot) display
Scanning Document Specifications
Width: 2 to 8 1/2 (50.8 mm to 216 mm)
Length: 2 1/8 to 14 (53.9 mm to 355.6 mm)
(up to 39.3 (1,000 mm) in Long Document mode)
Thickness:
(Feeding with Page Separation ON)
14 to 57 lb bond (52 g/m
2 to 209 g/m2)
(Feeding with Page Separation OFF)
11 to 57 lb bond (40 g/m
2 to 209 g/m2)
Scanning Card Specifications
Size: 2.12 × 3.37 (53.9 × 85.5 mm)
Card Thickness: Not more than 0.0299 (0.76 mm)
Document Feeding Method
Automatic (feeding with Page Separation ON) 
Manual (feeding with Page Separation OFF)
Loadable Sheets
Legal/A4 Size or Smaller: 
50 high-quality sheets, or stacks no thicker than 5 mm 
(including curls)
Sizes Larger than Legal/A4: 
30 high-quality sheets, or stacks no thicker than 3 mm 
(including curls)
Scanning Sensor
Contact image sensor
Light Source
LED
Scanning Side
Simplex/DuplexScanning Modes
Black and White, Error Diffusion, Text Enhance, 
Gray, Color, and Auto Color Detection
Scanning Resolution (Primary Scan Lines x 
Secondary Scan Lines)
100 × 100 dpi / 150 × 150 dpi / 200 × 200 dpi
300 × 300 dpi / 400 × 400 dpi / 600 × 600 dpi
Scanning Speed (For A4 size page) (ScanFront 
300P and Standard Mode of ScanFront 330)
ScanFont 300
Black and White
Simplex 200 × 200 dpi 30 pages/min.
300 × 300 dpi 30 pages/min.
Duplex 200 × 200 dpi 60 images/min.
300 × 300 dpi 50 images/min.
Gray
Simplex 200 × 200 dpi 30 pages/min.
300 × 300 dpi 30 pages/min.
Duplex 200 × 200 dpi 56 images/min.
300 × 300 dpi 38 images/min.
Color
Simplex 150 × 150 dpi 25 pages/min.
200 × 200 dpi 25 pages/min.
Duplex 150 × 150 dpi 43 images/min.
200 × 200 dpi 25 images/min.
ScanFont 300P/330
Black and White
Simplex 200 × 200 dpi 30 pages/min.
300 × 300 dpi 30 pages/min.
Duplex 200 × 200 dpi 60 images/min.
300 × 300 dpi 60 images/min.
Gray
Simplex 200 × 200 dpi 30 pages/min.
300 × 300 dpi 30 pages/min.
Duplex 200 × 200 dpi 60 images/min.
300 × 300 dpi 54 images/min. 
						

							11-3
Chapter 11   Appendices
Color
Simplex 150 × 150 dpi 25 pages/min.
200 × 200 dpi 25 pages/min.
Duplex 150 × 150 dpi 50 images/min.
200 × 200 dpi 40 images/min.
Network Connector
RJ-45 (10Base-T/100Base-TX)
Interface
Hi-Speed USB 2.0 ports (4)
Other
Double Feed Detection, Deskew, Folio, Long 
Document scanning, Skip Blank Page, Document 
orientation, Bleed-through reduction, Color drop-out/
enhancement, Fingerprint authentication (only 
available with the ScanFront 300P)
External Dimensions
12.2 × 8.46 × 6.34 (W × D × H)
310 × 215 × 161 mm (W × D × H)
Maximum External Dimensions (with Document 
Feed Tray and Eject Tray Open)
12.2 × 22.48 × 11.73 (W × D × H)
310 × 571 × 298 mm (W × D × H)
Weight (excluding AC adapter)
Approximately 7.9 lb (3.6 kg)
Power Supply
DC24V 1.2A
Power Consumption
Scanning: 30W
Display Off mode: 7.0W
Low Power mode: 1.0W
Power Turned Off: less than 0.5W
Noise
Not more than 68 dB
Operating Environment
Temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F)
Humidity: 20%-80%RH❏Network Specifications
Network
Microsoft Windows Network
Protocol
TCP/IP
IP Address
Obtained automatically (DHCP supported) or fixed 
address
Other
Active Directory (NTLM authentication) and 
OpenLDAP (simple authentication) supported
❏Transfer Destinations
E-mail
Fax (via Internet fax service)
FTP Server
Shared Folder
USB Memory
Printer
❏AC Adapter (100 to 240 V type)
Model Number
MG1-4558
Input
AC100 to 240V, 50/60 Hz, 1.1 to 0.58 A
Output
DC24V 2.0A
Weight
Approximately 0.31kg (0.69 lb) (excluding power 
cord)
Specifications are subject to change without notice. 
						

							11-4
Chapter 11   Appendices
❏Consumable Parts
Exchange Roller Kit (product code: 4593B005)
Replacement kit for the rollers (feed roller and retard 
roller) and the document holding guide. (See “Replacing 
the Rollers and Document Holding Guide” on p. 9-8.)
IMPORTANT
 Rollers are consumable parts. When the rollers start to wear 
out, problems such as paper jams and improper document 
feeding become more likely to occur. If this happens, replace 
the rollers regardless of the page count.
 For information about the Exchange Roller Kit, contact your 
local authorized Canon dealer or service representative. 
						

							11-5
Chapter 11   Appendices
❏External Dimensions
6.34
(161 mm)
8.35
(212 mm)
3.50
(89 mm)
8.66
(220 mm)5.74
(139 mm)
11.73
(298 mm)12.2
(310 mm) 
						

							11-6
Chapter 11   Appendices
2.Index
A
AC Adapter  ................................................................. 1-10
Connecting .............................................................. 3-3
Address
Copying .............................................. 5-26, 6-18, 8-14
Modifying ............................................................. 5-25
New .................................................... 5-23, 6-15, 8-11
Address Book Server  .................................................. 6-36
Address Book Settings  ......................................... 6-14, 8-9
Address Selection Screen  ........................................... 5-15
Address Type
E-mail ................................................. 5-23, 6-15, 8-11
Fax ............................................................... 6-17, 8-13
FTP Server .......................................... 5-24, 6-15, 8-11
Group .................................................. 5-25, 6-17, 8-13
Shared Folder  .....................................5-23, 6-16, 8-12
Adjusting the Touch Panel ........................................ 10-11
Administrator Password .............................................. 6-32
Administrator Settings  .................................................. 3-5
Administrator Password  ......................................... 3-9
Backup / Restore Setting Information  .................. 3-10
Display Language Setting  .................................... 3-12
Logging In to the Administrator Settings  ............... 3-8
Network Settings  .................................................... 3-9
Roller Counter Reset  ............................................ 3-11
ScanFront 300 Initialization  ................................. 3-11
Select Login Type  ................................................ 3-10
Touch Panel Adjustment  ...................................... 3-11
Authentication Server  ................................................. 6-35
Auto Logout  ................................................................ 6-31
B
Backup ........................................................................ 6-40
C
Card ............................................................................... 2-3
Cleaning
Fingerprint Sensor  ................................................... 9-2
Rollers ..................................................................... 9-3
Scanner Unit ............................................................ 9-2
Scanning Glass  ........................................................ 9-3
Touch Panel ............................................................. 9-2
Conceptual Diagram of the ScanFront  .............................. i
Connecting the AC Adapter  .......................................... 3-3
Connecting the Network Cable  ..................................... 3-3
Consumable Parts  ........................................................ 11-4
Copying Job Buttons  ......................................... 6-26, 8-23
Custom File Name Settings  ................................... 6-8, 8-6
D
Delivery Options  .........................................................5-34
Detailed Settings  ...................................... 5-29, 6-25, 8-22
Device Authentication  ........................................... 5-4, 8-3
Device Configuration  ..................................................6-29
Device Operation .........................................................6-31
Display Off  .................................................................. 6-31
Disposal ......................................................................... 1-5
Document Holding Guide  ............................................. 9-8
Documents ..................................................................... 2-2
Double Feed Error  ......................................................... 2-9
E
Editing Users  ............................................................... 6-11
Eject Tray  ...................................................................... 2-4
Error Messages
ScanFront .............................................................. 10-6
Web Menu  .............................................................10-9
Exchange Roller Kit  ...................................................... 9-8
Exporting and Importing Address Books  .......... 6-18, 8-14
Exporting and Importing Job Buttons  ............... 6-27, 8-24
External Dimensions  ................................................... 11-5 
						

							11-7
Chapter 11   Appendices
F
Fax Server  ................................................................... 6-34
Features ......................................................................... 1-6
Feed Roller .................................................................... 9-6
Feed Selection Lever  .................................................... 2-5
Feed Tray  ...................................................................... 2-4
File Formats  .............................................. 5-32, 6-24, 8-21
Fingerprint Authentication ................................... 2-12, 5-7
Fingerprint Registration  .............................................. 5-10
Fingerprint Sensor  ............................................... 1-9, 2-11
Flow Up Until Sending an Image File  .......................... 5-2
H
Handling ....................................................................... 1-3
Home Screen ................................................................. 5-8
I
Index Settings  ............................................... 6-9, 8-7, 8-19
Initializing ScanFront  ............................................... 10-13
Installation Location  .............................................. 1-2, 3-2
Installing
ScanFront Administration Tool  .............................. 7-3
ScanFront Service ................................................... 4-3
Introduction ........................................................................i
J
Job Button Screen  ......................................................... 5-8
Job Button Settings  ................................... 6-20, 8-16, 8-18
Address ................................................................. 6-21
Address Settings  ................................................... 8-18
Delivery Options  ......................................... 6-21, 8-18
Detailed Settings .......................................... 6-21, 8-18
E-mail Settings  ............................................ 6-21, 8-18
Scan Settings  ............................................... 6-21, 8-18
K
Key in Type Login  ............................................... 5-6, 6-31
L
Language ..................................................................... 6-30
List Type Login  ................................................... 5-5, 6-31
Loading Mark  ................................................................ 2-7
Lock Lever  .......................................................... 2-10, 9-3
Log Settings ....................................................... 6-37, 6-42
Logging In to the Web Menu  ................................ 6-5, 8-3
Login Options  .............................................................. 6-31
Login Screen
Key in Type ............................................................. 5-4
List Type  ................................................................. 5-4
Server Authentication  ............................................. 5-4
Low Power Mode  ........................................................ 6-31
M
Managing the ScanFront Scanners  ................................ 7-6
Moving the Scanner  ...................................................... 1-3
N
Names and Functions of Parts  ....................................... 1-9
Network Cable ............................................................... 3-3
Network Environment  .................................................1-11
Network Setting (Web Menu)  ..................................... 6-30
P
Paper Jam  ...................................................................... 2-9
Placing a Card  ............................................................... 2-8
Placing a Folded Document  .......................................... 2-7
Placing a Long Document  ............................................. 2-7
Placing Documents  ........................................................ 2-6
Plain Paper ..................................................................... 2-2
Preparing the Scanner .................................................... 2-4
R
Registering New Job Buttons  ............................ 6-21, 8-18
Registering New Users  .................................................. 6-7
Restore ............................................................... 3-10, 6-40
Restricting User Functions  ..........................................6-10
Restriction to Edit  .................................................6-11
Retard Roller  ................................................................. 9-5
Roller Counter  ............................................................... 9-9
Routine Cleaning  ........................................................... 9-2 
						

							11-8
Chapter 11   Appendices
S
Safety Instructions  ........................................................ 1-2
Scan Settings  ...................................................... 5-28, 8-19
Basic Condition Settings  ...................................... 5-28
Detailed Settings ................................................... 5-29
Scan Settings (Job Button) .......................................... 6-22
Scan/Delivery Options  ................................................ 5-27
ScanFront Administration Tool  .................................... 7-2
ScanFront Service  ......................................................... 4-2
ScanFront Service Server  ............................................. 4-2
Scanning ..................................................................... 5-19
Scanning Glass .............................................................. 9-3
Security Settings  ......................................................... 5-33
Server Authentication  ............................................ 5-4, 8-3
Server Settings  ............................................................ 6-33
Setting Up  ..................................................................... 3-5
ScanFront Administration Tool  .............................. 7-5
Specifications .............................................................. 11-2
T
Timezone .................................................................... 6-30
Troubleshooting .......................................................... 10-2
Turning Off the Power  ........................................... 3-4, 5-3
Turning On the Power  ........................................... 3-4, 5-3
U
Update ......................................................................... 6-41
Update Files  ................................................................ 6-41
Update the Version  ..................................................... 6-41
USB Memory  .............................................................. 5-17
USB Memory Screen  .................................................. 5-17
USB Port  ....................................................................... 2-5
User Administration ...................................................... 6-6
User Settings  ................................................................. 8-4
User Settings Screen  ..................................................... 5-9
Change Password  ................................................... 5-9
Fingerprint Registration  ......................................... 5-9
V
Version Information .................................................... 6-41
W
Web Menu
User Mode  ............................................................... 8-2
Web Menu (Administrator Mode) ......................... 3-6, 6-3
Web Menu (User Mode) ................................................ 6-4
Web Menu Overview  ............................................ 6-2, 8-2