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Canon scanner CanoScan N656U User Manual

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    							81 chapter 7
    Troubleshooting
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    The colors differ between the Preview and the Print
    Problem:When printing the image, its color differ from the one in
    the Preview area.
    Cause1:The toner of the printer is going short.
    Solution:Confirm the toner of the printer.
    Cause2:Canon ColorGear Color Matching may have not been
    selected when it was necessary.
    Solution:Check that Canon ColorGear Color Matching is selected
    on the Preferences sheet.
    Cause3:The settings of the printer driver, such as color balance or
    Gamma, do not match to the printer.
    Solution1:Adjust the color balance in the printer driver manually.
    Solution2:Change the Gamma value setting of the printer driver.
    The software application cannot find the scanner.
    Problem:When trying to scan, an error message says the scanner
    cannot be found.
    Cause:Windows may not recognize your scanner.
    Solution:Make sure the scanner is connected to your computer
    before you turned on the computer and started Windows.
    If not, connect the scanner.  Then restart your computer. If
    this does not correct the problem, consult the scanner user
    manual for additional information about how to properly
    set up your scanner.
    Some buttons are grayed-out.
    Problem:Buttons in the Toolbar are grayed-out and not available.
    Cause:Some functions are not available until an image has been
    previewed.
    Solution:Preview an image. 
    						
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    ScanGear CS-U does not launch.
    Problem:ScanGear CS-U does not launch, the screen freezes, or
    another software application launches.
    Cause:The scanner may not be connected correctly, or you may
    have chosen the wrong scanner source in your software
    application. The scanner configuration file may have been
    changed.
    Solution:Make sure the scanner is properly connected to your
    computer before you turn on the computer and start
    Windows. If not, connect the scanner.  Then restart your
    computer.
    Make sure you selected the correct scanner in the parent
    software application.  For details, see your software
    application documentation for instructions.
    If neither of those steps solve the problem, uninstall
    ScanGear CS-U (p.16) then reinstall ScanGear CS-U
    (p.13). 
    						
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    Scanning is too slow.
    Problem:The scanner is taking an unusually long time to print or
    scan.
    Cause:The selected output resolution of the image may be too
    high for the resolution of your printer, or your computer
    may be low on memory.
    Solution:Before scanning the image, make sure you have set the
    Scan Resolution on the Main tab to not exceed the
    resolution of your printer.  Also check to see if there is
    enough memory available in your computer.  Before
    scanning, quit other applications that are not in use.
    Parts of images are missing or not aligned.
    Problem:Some characters are missing from the image in the Preview
    Area, or the image is not aligned in the Preview Area.
    Cause:The page has been placed on the scanner improperly.
    Solution:Check the scanner and place the original correctly to adjust
    the image.
    Image is too light or too dark compared to the original.
    Problem:Scanned or printed image is much lighter or darker than
    the original.
    Cause:Image and color adjustments may not have been set
    properly.
    Solution:The best solution is to scan the image using all default
    settings again.  Then make imaging and color adjustments
    as necessary. 
    						
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    The preview image is too small on the monitor
    Problem:The image in the Preview Area is very small, and cannot be
    viewed in the Preview Area for adjustment.
    Cause:If you have a high-resolution setting on your monitor, the
    ScanGear CS-U window is smaller than if you had a lower-
    resolution setting.
    Solution:Drag the Window Resize Corner (p.26) on the lower
    right of the ScanGear CS-U window to enlarge the entire
    window or lower your monitors resolution with the
    Control Panel. 
    						
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    Glossary 
    						
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    Glossary
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    Acquired Images
    Images sent from your scanner software to the host graphics application.
    Auto Crop
    After you select an area of the screen by clicking the Crop button and
    dragging a rectangle around the object or text you want to crop, click
    the Auto Crop button to size the rectangle exactly to the size of the
    object or block of text enclosed in the rectangle.
    Auto Tone Adjustment
    Automatic analysis and adjustment of the image using Contrast/
    Brightness and Gamma settings.
    Automatic Preview
    When the automatic preview feature is switched on, the original on the
    scanner is pre-scanned immediately as ScanGear CS-U is launched from
    the parent software application.  To switch this feature on and off, open
    the Preferences sheet for your scanner and click the button for
    “Automatically execute a preview”. (p.74)
    Bits and Bit Depth
    A bit (Binary digit) is the smallest possible unit of information on a
    computer; it represents yes or no; on or off; 1 or 0. Bit Depth is used to
    describe the complexity of a graphic image.
    One-bit, or bi-level, images are black and white. This is the Black and
    White setting in ScanGear CS-U. Eight-bit grayscale uses 256 shades of
    gray to accurately represent most black and white photographs or gray
    interpretations of color images. This is the
    Grayscale setting in ScanGear CS-U. Twenty-four-bit color, also called
    True Color, uses three eight-bit channels, one channel each for Red,
    Green and Blue, to create up to 16.7 million colors. This is the Color
    setting in ScanGear CS-U. 
    						
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    Black-point
    The darkest portion of an image scanned as Color or Grayscale. When
    you click on the image with the Black-point eyedropper, all tones darker
    than the selected sample tones are adjusted to black.
    Brightness
    The overall amount of lightness or darkness in an image. An image with
    maximum brightness tends toward white; an image with minimum
    brightness tends toward black. While contrast refers to the range and
    number of tones in an image, brightness refers to the intensity of tones.
    Calibration
    Calibration refers to the adjustment of color processing for input and
    output devices on a computer, so that the colors match throughout the
    process. For example, calibration ensures that the color image scanned
    on a scanner matches the original image when it is displayed on the
    computer monitor, as well as printed on a color printer.
    Canon ColorGear Color Matching
    Canons process of matching the color profile of the input device
    (scanner) with the color profile of the output device (monitor), to yield
    the most accurate color image.
    Canon ImageTrust
    Canons process of converting grayscale image (8 bits per pixel) to a
    black and white image (1 bit per pixel) to yield a more effective scan for
    optical character recognition (OCR) applications.
    Channel
    See Color Channels. 
    						
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    Clear button
    The button that removes the current image from the Preview Area.
    Color Channels
    The red, green, or blue components of a color image. Color images
    contain 8 bits per pixel each for red, green, and blue channels, therefore
    each pixel has 24 bits. If you are scanning a color image, you can change
    the brightness and contrast of the individual red, green, and blue tones
    in your image. The Master channel is a combination of the three.
    Color Matching
    The range of colors your scanner can see may not match the range of
    colors your video monitor can produce. Color matching lets your system
    display colors so that the color on your monitor and printer matches the
    colors scanned. See also Canon ColorGear Color Matching.
    Color Mode
    The type of scan used to scan an image, differentiated by the number of
    bits per pixel. ScanGear CS-U has the following Color Modes:
    Color(Photo), Color (Documents, Charts), Grayscale, Text
    Enhanced(OCR), and Black and White.
    Contrast
    Contrast refers to the difference between the lightest light and the
    darkest dark in the image. A low contrast value indicates that the
    difference between dark shades and light shades is not very great. A
    high value indicates a great difference between dark and light shades.
    While brightness refers to the intensity of tones in an image, contrast
    refers to the range and number of tones in an image. 
    						
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    Crop
    The action of selecting part of an image. The Crop button on the
    ScanGear CS-U main window lets you select part of a preview image and
    re-preview or scan only that selected part.
    Curve chart
    The graph displayed in the Tone tab settings for the Auto Tone, Contrast/
    Brightness, Gamma, Histogram, and Special Tone Curves features. This
    graph describes the relationship between the color characteristics of the
    previewed image and the available feature settings.
    Curve file
    A file containing Special Tone Curve settings. (Tone tab-Special Tone
    Curves)
    Custom curves
    A user-defined Special Tone Curve that may be saved in a file. (Tone tab-
    Special Tone Curves)
    Default
    The preset factory settings on hardware or software.
    Digitizing
    The process of converting an image into computer-usable (digital)
    information that can be saved as a file, printed, faxed, or otherwise
    manipulated on your computer.
    dpi
    The abbreviation for dots per inch. The resolution of a monitor or printer
    is measured in how many dots per horizontal inch it can display or print.
    See also Pixel, Optical resolution, Resolution. 
    						
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    End points
    The points at each end of a preset or custom tone curve. The curve end
    points cannot be deleted. If they are dragged to or past an edge, they
    remain on the edge. Add points to the curve by clicking anywhere in the
    curve box.
    Executive
    A U.S. standard paper size measuring 7.25 x 10.5 in (184.2 x 266.7 mm)
    Eyedropper
    A Histogram tool used to sample the Black-point, Mid-point, and White-
    point areas in the previewed image. (Tone tab - Histogram)
    Full Platen
    The maximum scanning area on the scanners document glass,
    216 x 297 mm (width of U.S. Letter and length of A4 paper sizes).
    Gamma Curve
    The Gamma Curve lets you change the midtones of colors to increase
    the contrast between colors, and enhance the overall image. When you
    increase the Gamma value, light colors are made lighter, and dark colors
    are made darker. The graphed curve represents the relationship between
    input and output values for the midtones of the preview image. 
    						
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