Canon projector REALiS SX6 User Manual

							Table of contents/Safety Instructions
Before Use
Setting Up the Projector
Projecting an Image from the Computer
Projecting an Image from AV Equipment
Useful Functions Available During a Presentation
Setting Up Functions from Menus
Maintenance
Troubleshooting
Appendix
Index
TROUBLE-
SHOOTING 
						

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TROUBLESHOOTING
Troubleshooting
WARNING Lamp Flash Patterns
The WARNING lamp on the Control Panel flashes in red when there is a trouble in the pro-
jector.
zTurn off the projector, wait until the cooling fan stops, and remove the power plug from the
AC outlet before dealing with the trouble.
Flash Pattern Meaning Countermeasure
One flash Temperature
abnormalityThe temperature inside the projector is too high for some rea-
son or the outside air temperature is higher than the specified
one.
If the problem is inside the projector, check whether the pro-
jector is installed and operated normally, turn off the projector
to cool its inside, and retry projection. If the same warning
occurs again, the projector may be defective. Contact your
dealer.
Two flashes Faulty lamp The lamp has burnt out. Replace the lamp with a new one. If
the same warning is experienced again, the lamp drive circuit
may be defective. Contact your dealer.
Three flashes Faulty lamp 
coverThe lamp cover is open. Turn off the projector and unplug it
from the power outlet, then install the lamp cover and turn on
the projector again.
If the lamp cover has been installed properly, the lamp cover
detection switch may be defective. Contact your dealer.
Four flashes Faulty cooling 
fanThe cooling fan or another component may be defective. Con-
tact your dealer.
Five flashes Faulty power 
supplyThe abnormal voltage is applied to some parts in the power
supply or any other failure may be occurred. Turn off the pro-
jector and unplug it from the power outlet, then plug it to the
outlet and turn on the projector again. Contact your dealer if
the same warning is given.
Six flashes System failure Some of the functions may be defective. Turn off the projector
and retry projection. If the same warning is experienced again,
contact your dealer. 
						

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TROUBLESHOOTING
Symptoms and Solutions
You cannot turn on the projector.
You cannot project an image from the projector.
Cause Countermeasure
The power cord is not connected
correctly.Check whether the power cord is connected correctly (P38).
The power cord has just been con-
nected.You cannot turn on the projector until the [POWER] indicator
turns red after connecting the power plug (P38).
You attempted to turn on the pro-
jector immediately after turning it
off.The projector cannot be turned on for a while after it is turned
off. Wait for a while before pressing the [POWER] button again
(P58).
The safety device has activated
because you put the projector in
the carrying bag during the cooling
fan was rotating.You cannot release the safety device. Contact your dealer.
The safety device is activated
because the air intake or the
exhaust vent is blocked and the
internal temperature of the projec-
tor is increased.You cannot release the safety device for safety reasons. Con-
tact your dealer.
Cause Countermeasure
Any connection cable is connected
incorrectly.Check whether the projector is connected to the computer or
AV equipment correctly (P34, 62).
20 seconds have not passed since
the projector was turned on.When the projector is turned on, the Opening window is dis-
played for approximately 20 seconds. To project an image
immediately, press the [OK] button on the remote control or
top control (P38).
No image is sent from the AV
equipment.Check that an image is played on the connected digital cam-
era, video camcorder, DVD, etc.
The wrong video terminal or signal
type is selected.Check that the correct video terminal and signal type are
selected (P46, 68).
The [NO SHOW] function has been
selected.Press the [NO SHOW] button on the remote control (P76).
No image is sent due to the prob-
lem in the computer.Turn on the projector and computer in this order again. 
						

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TROUBLESHOOTING
You cannot hear sound.
The projected image is blur.
You cannot project an image appropriately.
Cause Countermeasure
The audio cable is not connected
correctly.Check the cable connection of the audio cable (P36).
The [MUTE] function is enabled. Press the [MUTE] button on the remote control (P76).
The volume level is adjusted to the
minimum.Press the [VOL+] button on the remote control or top control to
adjust the volume level (P77).
An audio cable with a built-in resis-
tor is used.Use an audio cable without a built-in resistor.
Cause Countermeasure
The image is out of focus. Adjust the focus (P49).
The lens cap is not removed. Remove the lens cap.
The distance to the screen is too
short.Check whether the distance to the screen is appropriate. If the
distance is shorter than approximately 1.2 m (3.9), the projec-
tor cannot focus on the screen (P30, 129).
The projector is not placed straight
in front of the screen.Check whether the projector is placed obliquely to the screen.
A slight error in the projection angle can be corrected through
the keystone adjustment function (P39, 50).
The projector has been moved to a
place where the temperature varies
a lot.When the projector is moved from a low-temperature place to
a high-temperature place, condensation may form on the lens.
The condensation will evaporate a while later and the projec-
tor will be able to project a normal image.
The lens is stained. Clean up the lens (P116).
Cause Countermeasure
The projected image is inverted in
the vertical or horizontal direction.The ceiling mounted/rear projection setting is incorrect. Check
the [Image flip H/V] setting in the [Display settings] menu
(P95). 
						

							125
TROUBLESHOOTING
You cannot project an image from a notebook computer.
The projector is forced to be turned off.
Cause Countermeasure
The connection cable is not con-
nected correctly.Check whether the connection cable is connected to the
video terminal of the computer correctly (P34, 35).
The video signal type is incorrect. Check  whether the selected signal type is correct (P88, 89,
128).
It is not set the external monitor out-
put setting on the notebook cor-
rectly.Turn on the external monitor output on the notebook computer.
To turn on the external monitor output, press the [LCD] or
[VGA] function key or a key with an icon for the external moni-
tor while holding down the [Fn] key on the keyboard of the
notebook computer (P43).
The combination of keys used to perform this operation varies
among computer manufacturers. For more detailed informa-
tion, refer to the Users Manual that came with your computer.
The displayed image is not the
same as that displayed on the
notebook computer.Check whether the dual screen (multi-display) mode is
selected on the notebook computer.
If the dual screen mode has been selected, change it to the
simultaneous display mode on the notebook computer.
The output setting method varies among computer manufac-
turers. For more detailed information, refer to the Users Man-
ual that came with your computer.
Cause Countermeasure
The air intake or exhaust vent is
blocked.Check whether the air intake or exhaust vent is blocked. If the
air intake or exhaust vent is blocked, the temperature inside
the projector rises and the power is automatically turned off to
protect the projector. Wait until the internal temperature gets
down, and then turn on the projector without blocking the
intake and exhaust vents (P21, 38).
The air filter is dirty. Check whether the bottom air filter is clogged with dust.
If the air filter is clogged, clean or replace the air filter (P117).
The lamp has exploded (or it is
defective).Check whether the lamp has exploded.
If the lamp has exploded, replace it. The lamp may be defec-
tive if it has not exploded. Check the lamp by replacing it with
a spare lamp if you have one (P13, 118, 119).
The operating temperature is inap-
propriate.Check whether the operating temperature is 5 to 35°C (P14).
Other reasons The projector may be damaged. Contact your dealer. 
						

							126
TROUBLESHOOTING
You cannot operate the remote control.
You cannot use the wireless mouse function.
Cause Countermeasure
Batteries are not installed properly
or they have run out.Check whether batteries are installed correctly. If batteries are
installed correctly, replace them with new batteries (P27).
You are operating the remote con-
trol from the outside of the remote
control operating range.Check whether you are operating the remote control within the
remote control operating range.
Also check whether there is any obstacle between the infrared
remote receiver of the projector and the remote control (P27).
You are operating the remote con-
trol under an inappropriate operat-
ing environment.Check whether the infrared remote receiver of the projector is
exposed to direct sunlight or strong light of lighting apparatus
(P27).
The channel setting of the remote
control does not match with the set-
ting of the projector.Check whether the channel setting of the remote control has
been changed. You can check the [Remote control] setting in
the [System settings] menu (P111).
The key lock function is prohibiting
the remote control operation.Check whether [Key lock] is enabled to disable the remote
control operation.
In the System settings menu, set [Key lock] to [Off] (P110).
Cause Countermeasure
The USB cable is not connected
correctly.Check whether the USB cable is connected between the pro-
jector and computer correctly (P80).
A mouse driver is not installed. Check whether the mouse is functioning on the computer. If it
is not, install a mouse driver to the computer.
The mouse is not recognized due
to a problem in the computer.Turn on the projector and computer in this order again. 
						

							Table of contents/Safety Instructions
Before Use
Setting Up the Projector
Projecting an Image from the Computer
Projecting an Image from AV Equipment
Useful Functions Available During a Presentation
Setting Up Functions from Menus
Maintenance
Troubleshooting
Appendix
Index
APPENDIX
Table of contents for Appendix
Supported Computer Signal Types............ P128
Relationship between Screen Size and 
Projecting Distance.................................... P129
Glossary .................................................... P130
Specifications ............................................ P134
Index .......................................................... P136
Menu Configuration ................................... P140 
						

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APPENDIX
Appendix
Supported Computer Signal Types
This projector supports following signal types.
If your computer or AV equipment is compatible with any one of these signal types, the pro-
jectors auto PC function select the input signal type to project an image appropriately.
ANALOG PC DIGITAL PC
* Only for SX7/SX6/SX60
DIGITAL VIDEO
** Interlaced signal
COMPONENT
** Interlaced signal
- The specifications in the table above are sub-
ject to change without prior notice.
- This projector does not support any computer
signal of which dot clock is 170MHz or higher.
Signal 
typeResolution 
(dots)Horizontal fre-
quency (KHz)Vertical fre-
quency (Hz)
VGA640 x 48031.469 59.94
31.469 70.09
37.50 75.00
37.861 72.81
37.861 74.38
43.269 85.01
720 x 400 31.469 70.09
SVGA 800 x 60034.50 55.38
35.156 56.25
37.879 60.32
37.898 61.03
38.00 60.51
38.60 60.31
46.875 75.00
48.077 72.19
53.674 85.06
XGA 1024 x 76844.028 54.63
46.897 58.19
47.00 58.31
48.363 60.00
48.496 60.02
56.476 70.07
58.032 72.00
60.023 75.03
60.314 74.92
60.994 75.77
62.04 77.07
63.478 79.35
68.677 85.00
WXGA1280x768 47.986 59.83
1360x768 47.712 60.02
SXGA1152 x 864 64.196 70.39
1152 x 90061.17 65.28
61.846 66.00
71.399 75.64
1280 x 960 60.00 60.00
1280 x 102462.50 58.63
63.337 59.98
63.364 59.95
63.735 60.01
63.791 60.18
63.899 60.00
63.981 60.02
71.694 67.19
76.97 72.00
79.976 75.03
81.135 76.11
SXGA+ 1400 x 1050 63.981 60.02
UXGA 1600 x 1200 75.00 60.00
MAC LC 13 640 x 480 34.967 66.60
MAC 13 640 x 480 35.00 66.67
MAC 16 832 x 624 49.725 74.55
MAC 19 1024 x 768 60.248 75.08
MAC 21 1152 x 870 68.681 75.06
MAC 1280 x 960 75.00 75.08
MAC 1280 x 1024 80.00 75.08Signal 
typeResolution 
(dots)Horizontal fre-
quency (KHz)Vertical fre-
quency (Hz)
D-VGA 640 x 480 31.469 59.94
D-SVGA 800 x 600 37.879 60.32
D-XGA 1024 x 768 48.363 60.00
D-SXGA* 1280 x 1024 63.981 60.02
D-SXGA+* 1400 x 1050 63.981 60.02
Signal 
typeHorizontal frequency 
(KHz)Vertical frequency 
(Hz)
D-480p 31.469 59.94
D-575p 31.250 50.00
D-720p 44.955 59.94
D-1080i** 28.125 50.00
D-1080i** 33.716 59.94
Signal 
typeHorizontal frequency
(KHz)Vertical frequency 
(Hz)
480p 31.469 59.94
480i** 15.734 59.94
575p 31.250 50.00
575i** 15.625 50.00
720p 44.955 59.94
1035i** 33.750 60.00
1080i**28.125 50.00
33.716 59.94 
						

							129
APPENDIX
Relationship between Screen Size and Projecting Distance
Screen size at 4:3 
aspect ratio 
Type – W x D (cm)Projecting distance at (m)
H1 (cm) H2 (cm)Screen size at 16:9 
aspect ratio 
Type – W x D (cm) Max. zooming Min. zooming
40 81 x 611.2 (3.9)2.0 (6.6)55 (1.8)6 (0.2)37 81 x 46
50 102 x 76 1.5 (4.9) 2.5 (8.2) 69 (2.3) 8 (0.26) 46 102 x 57
60 122 x 911.8 (5.9)2.9 (9.6)82 (2.7)9 (0.3)55 122 x 69
70 142 x 107 2.1 (6.9) 3.4 (11.2) 96 (3.1) 11 (0.36) 64 142 x 80
80 163 x 1222.4 (7.9)3.9 (12.9)110 (3.6)12 (0.4)74 163 x 91
90 183 x 137 2.7 (8.9) 4.4 (14.6) 123 (4.0) 14 (0.46) 83 183 x 103
100 203 x 1523.0 (9.8)4.9 (16.1)137 (4.5)15 (0.49)91 203 x 114
110 224 x 168 3.3 (10.8) 5.4 (17.7) 151 (5.0) 17 (0.5) 101 224 x 126
120 244 x 1833.6 (11.8)5.9 (19.4)165 (5.4)18 (0.59)110 244 x 137
130 264 x 198 3.9 (12.8) 6.4 (21) 178 (5.8) 20 (0.66) 119 264 x 149
140 284 x 2134.2 (13.8)6.9 (22.6)192 (6.3)21 (0.69)128 284 x 160
150 305 x 229 4.5 (14.8) 7.4 (24.2) 206 (6.8) 23 (0.75) 138 305 x 171
160 325 x 2444.8 (15.5)7.9 (25.9)219 (7.2)24 (0.79)147 325 x 183
170 345 x 259 5.1 (16.8) 8.4 (27.4) 233 (7.6) 26 (0.85) 156 345 x 194
180 366 x 2745.4 (17.7)8.9 (29.2)247 (8.1)27 (0.86)165 366 x 206
182 370 x 277 5.4 (17.7) 9.0 (29.5) 250 (8.2) 28 (0.9) 167 370 x 208
190 386 x 2905.6 (18.4)–261 (8.6)29 (0.95)174 386 x 217
200 406 x 305 5.9 (19.4) – 274 (9.0) 30 (0.98) 184 406 x 229
210 427 x 3206.2 (20.3)–288 (9.4)32 (1.05)193 427 x 240
220 447 x 335 6.5 (21.3) – 302 (9.9) 34 (1.12) 202 447 x 251
230 467 x 3516.8 (22.3)–315 (10.3)35 (1.15)211 467 x 263
240 488 x 366 7.1 (23.3) – 329 (10.8) 37 (1.21) 220 488 x 274
250 508 x 3817.4 (24.3)–343 (11.3)38 (1.25)233 508 x 286
260 528 x 396 7.7 (25.3) – 357 (11.7) 40 (1.31) 239 528 x 297
270 549 x 4118.0 (26.3)–370 (12.1)41 (1.35)248 549 x 309
280 569 x 427 8.3 (27.2) – 384 (12.6) 43 (1.41) 257 569 x 320
290 589 x 4428.6 (28.2)–398 (13.1)44 (1.44)266 589 x 331
300 610 x 457 8.9 (29.2) – 411 (13.5) 46 (1.51) 276 610 x 343 
						

							130
APPENDIX
Glossary
6-axis color adjust (P105)
The color adjustment function for an
advanced user. You can adjust color balance
and color level for 6 axis of RGB (red/green/
blue) and CMY (cyan/magenta/yellow) of the
projected image to make a fine color adjust-
ment. You can perform the 6-axis color
adjustment in the image adjustment menu.
AdobeRGB (P53, 100)
A color space specification set up by Adobe
systems Incorporated which is applied to
high performance digital cameras, displays
and others. You can project an image with
more accurate color reproduction since Its
has wider color gamut than sRGB. In SX6, if
you select [AdobeRGB] in the [Image mode]
setting, the projector can project the best-
quality image conforming to the AdobeRGB
Standard. Please be aware that color of the
projected image may vary with that of the
original image if you project an AdobeRGB
compatible image in sRGB mode or project
an sRGB compatible image in AdobeRGB
mode.
Analog PC (P25, 34, 91)
A signal system used to send analog signal
information of R (red), G (green), and B
(blue). It is a typical system for connecting a
color monitor to a computer. Connect the
analog PC output terminal on the computer
and Input Terminal-1 or Input Terminal-2 on
this projector with a monitor cable. Select
[ANALOG PC-1] for Input Terminal-1 and
[ANALOG PC-2] for Input Terminal-2 at pro-
jection.
Aspect (P55, 71, 88)
The aspect ratio is the ratio of the horizontal
(longer) dimension to the vertical (shorter)
dimension of a screen. It is expressed as
longer dimension : shorter dimension. The
following aspect ratio is normally used:
[4:3]
The aspect ratio widely accepted in the stan-
dard screen resolution, for example the tradi-
tional television screen and VGA (640 x 480)
and XGA (1024 x 768) in PC. The aspect ratio
for this projector is 4:3.
[5:4]
This aspect ratio is used if you select the res-
olution such as SXGA (1280X1024) in PC.
The shorter dimension in [5:4] is a little longer
than that in [4:3]. An image with aspect ratio
of 5:4 is properly displayed if you select
[Auto] for [Aspect]; however, the margins are
displayed on both sides of the screen.
[16:9]
The aspect ratio for the high definition or
wide-screen. WXGA (1280 x 768 and 1360 x
768) is used as the aspect ratio close to 16:9
for the wide screen monitor in PC. An image
with aspect ratio of 16:9 is properly displayed
if you select [Auto] for [Aspect]; however, the
margins are displayed at the top and bottom
of the screen.
For the aspect ratio for movie screens, vista
vision size and cinema scope size, etc. are
used.
“Vista vision size”
The aspect ratio close to 16:9. Select [Auto]
or [Wide] for [Aspect]. The black belts are
added at the top and bottom of the image.
“Cinema scope size”
The landscape-oriented aspect ratio of 8:3.
Select [Auto] or [Wide] for [Aspect]. The
black belts are added at the top and bottom
of the image.