Canon Projector LX-MU500 User Manual

							ENGLISH
MULTIMEDIA PROJECTOR
LX-MW500/LX-MU500
User’s Manual 
						

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Table of Contents
Table of Contents ........................... 2
Safety instructions ......................... 3
Contents of package ..................... 15
Projector exterior view ................ 16
Controls and functions ................ 17
Positioning your projector  .......... 21
Choosing a location ......................... 21
Obtaining a preferred projected image 
size .................................................. 22
Shifting the projection lens vertically 
.......................................................... 25
Connection .................................... 26
Connecting a computer or monitor  . 26
Connecting Video source devices  ... 27
Operation ...................................... 33
Starting up the projector .................. 33
Using the menus .............................. 34
Utilizing the password function  ...... 35
Switching input signal ..................... 37
Adjusting the projected image .... 38
Magnifying and searching for details 
.......................................................... 40
Selecting the aspect ratio  ................ 40
Useful functions available during a 
presentation .................................. 42
Setting the presentation timer  ......... 45
Hiding the image  ............................. 46
Locking control keys ....................... 46
Freezing the image  .......................... 46
Adjusting the sound  ........................ 47
Personalizing the projector menu 
display ............................................. 47
Shutting down the projector  ............ 47
Watching 3D content ................... 49Supervising and controlling by 
computer ........................................51
Configuring the LAN Settings ....... 51
Controlling the projector remotely 
through a web browser 
(e-Control®) ................................... 52
Controlling the projector using 
PJLink™ application  ...................... 54
Menu operation .............................57
Maintenance ..................................64
Care of the projector  ....................... 64
Lamp information ........................66
Indicators ......................................71
Troubleshooting ............................72
Specifications ................................73
Projector specifications  .................. 73
Dimensions ..................................... 75
Timing chart  ................................... 76
Control Commands ......................... 81
System Requirement ....................... 81 
						

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ENGLISH
Safety instructions
Before installing and operating the projector, read this manual thoroughly.
This projector provides many convenient features and functions. Operating the projector properly enables 
you to manage those features and maintain it in good condition for many years to come.
Improper operation may result in not only shortening the product life, but also malfunctions, fire hazards, 
or other accidents.
If your projector does not seem to be operating properly, read this manual again, check operations and 
cable connections, and try the solutions in the “Troubleshooting” section in the user’s manual. If the 
problem still persists, contact the Canon Customer Support Center.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER 
(OR BACK). REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A 
RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THIS UNIT.
THIS SYMBOL INDICATES THAT THERE ARE IMPORTANT OPERATING AND 
MAINTENANCE INSTRUCTIONS FOR THIS UNIT IN THE USER’S MANUAL.
CAUTION
Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer / 
Data Processing Equipment, ANSI / NFPA 75.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN 
						

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Copyright notice
Please note that enlarging or reducing the size of an image for commercial purposes or public 
presentation any infringe on the legally protected copyright or the copyright holder of the original 
material.
Ensure Network Security
Take measures to ensure network security. Note that Canon is not liable in any way for direct or indirect 
loss from network security incidents, such as unauthorized access.
Examples of Security Measures
• Use in an intranet environment.
• Assign a private IP address.
• Use behind a firewall.
• Change passwords regularly.
About Trademarks
• Ethernet is a registered trademark of Xerox Corporation.
• Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8 and Aero are registered 
trademarks or trademarks of Microsoft Corporation in the United States and / or other countries.
• Mac, Mac OS and Macintosh are trademarks of Apple Inc., registered in the United States and / or 
other countries.
• HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered 
trademarks of HDMI Licensing, LLC.
• PJLink is a registered trademark, or an application has been submitted for trademark, in Japan, the 
United States and / or other countries or regions.
•Crestron
®, Crestron RoomView®, and Crestron Connected™ are registered trademarks of Crestron 
Electronics, Inc.
• MHL, the MHL logo, and Mobile High-Definition Link are trademarks or registered trademarks of 
MHL, LLC in the United States and other countries. 
						

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ENGLISH
Safety Precautions
WARNING:
• THIS APPARATUS MUST BE GROUNDED.
• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLI-
ANCE TO RAIN OR MOISTURE.
• This projector produces intense light from the projection lens. Do not stare directly into the lens, 
otherwise eye damage could result. Be especially careful that children do not stare directly into the 
beam.
• Install the projector in a proper position. Otherwise it may result in a fire hazard.
• Allowing the proper amount of space on the top, sides, and rear of the projector cabinet is critical for 
proper air circulation and cooling of the unit. The diagram shown here indicates the minimum space 
required. If the projector is to be built into a compartment or similarly enclosed, these minimum 
distances must be maintained.
• Do not cover the ventilation slots on the projector. Heat build-up can reduce the service life of your 
projector, and can also be dangerous.
• If the projector is unused for an extended time, unplug the projector from the power outlet.
• Do not project the same image for a long time.
An afterimage may remain on the DMD panel due to the characteristics of the panel of the projector.
CAUTION ON HANGING FROM THE CEILING
When hanging the projector from the ceiling, clean the air intake vents and top of the projector 
periodically with a vacuum cleaner. If you leave the projector unclean for a long time, the cooling fans can 
be clogged with dust, and it may cause a breakdown or a disaster.
DO NOT SET THE PROJECTOR IN GREASY, WET, OR SMOKY CONDITIONS SUCH AS IN 
A KITCHEN TO PREVENT A BREAKDOWN OR A DISASTER. IF THE PROJECTOR COMES 
IN CONTACT WITH OIL OR CHEMICALS, IT MAY BECOME DETERIORATED.
READ AND KEEP THIS MANUAL FOR LATER USE.
All the safety and operating instructions should be read before beginning to operate the product.
Read all of the instructions given here and retain them for later use. Unplug this projector from the AC 
power supply before cleaning. Do not use liquid or aerosol cleaners on the projector. Use a damp cloth for 
cleaning.
Follow all warnings and instructions marked on the projector.
For added protection of the projector during a lightning storm, or when it is left unattended or unused for 
long periods of time, unplug it from the wall outlet. This will prevent damage due to lightning and power 
surges.
Do not expose this unit to rain or use near water. For example, in a wet basement, near a swimming 
pool..., etc.
Do not use attachments not recommended by the manufacturer as they may result in hazards.
SIDE and TOP
50 cm (1.6)50 cm (1.6)REAR
50 cm (1.6) 50 cm 
(1.6) 
						

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Do not place this projector on an unstable cart, stand, or table. The projector may fall, causing serious 
injury to a child or adult, and serious damage to the projector. Use only with a cart or stand recommended 
by the manufacturer, or sold with the projector. For wall or shelf mounting, use a tool such as a mounting 
kit to secure the projector.
An appliance and cart combination should be moved with care.
Sudden stops, excessive force, and uneven surfaces may cause the appliance and cart 
combination to overturn.
Slots and openings in the rear and front of the cabinet are provided for ventilation, to 
insure reliable operation of the equipment and to protect it from overheating.
The openings should never be covered with cloth or other materials, and the bottom 
opening should not be blocked by placing the projector on a bed, sofa, rug, or other similar surface. This 
projector should never be placed near or over a radiator or heat register.
This projector should not be placed in a built-in installation such as a book case unless proper ventilation 
is provided.
Never push objects of any kind into this projector through cabinet slots as they may touch dangerous 
voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind 
onto the projector.
Do not install the projector near the ventilation duct of air-conditioning equipment.
This projector should be operated using only the type of power source indicated on the marking label. If 
you are not sure of the type of power supplied, contact the Canon Customer Support Center or local power 
company.
Do not overload wall outlets and extension cords as this can result in fire or electric shock. Do not allow 
anything to rest on the power cord. Do not locate this projector where the cord may be damaged by people 
walking on it.
Do not attempt to service this projector yourself as opening or removing covers may expose you to 
dangerous voltages or other hazards. Refer all servicing to qualified service personnel.
Unplug this projector from the wall outlet and refer servicing to qualified service personnel under the 
following conditions:
a When the power cord or plug is damaged or frayed.
b If liquid has been spilled into the projector.
c If the projector has been exposed to rain or water.
d If the projector does not operate normally after following the operating instructions. Adjust only 
those controls that are covered in the operating instructions as improper adjustment of other controls 
may result in damage and will often require extensive work by a qualified technician to restore the 
projector to normal operating condition.
e If the projector has been dropped or the cabinet has been damaged.
f When the projector exhibits a distinct change in performance-this indicates a need for servicing.
When replacement parts are required, be sure the service technician uses replacement parts specified by 
the manufacturer that have the same characteristics as the original parts. Unauthorized substitutions may 
result in fire, electric shock, or injury.
Upon completion of any service or repairs to this projector, ask the service technician to perform routine 
safety checks to determine that the projector is in safe operating condition. 
						

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ENGLISH
AC Power Cord Requirement
The AC Power Cord supplied with this projector meets the requirements for use in the country you 
purchased it.
THE SOCKET-OUTLET SHOULD BE INSTALLED NEAR THE EQUIPMENT AND EASILY 
ACCESSIBLE.AC Power Cord for the Un
ited States and Canada:
The AC Power Cord used in the United  States and Canada is listed by the 
Underwriters Laboratories (UL) and certified by the Canadian Standard 
Association (CSA).
The AC Power Cord has a grounding-type AC line plug.  This is a safety feature 
to ensure the plug fits into the power outlet.   Do not try to tamper with this safety 
feature.  Should you be unable to insert the plug into the outlet, contact your 
electrician.
For the U.S. and Canada, LAMP (S) INSIDE THIS PRODUCT CONTAIN MERCURY AND 
MUST BE RECYCLED OR DISPOSED OF  ACCORDING TO LOCAL, MUNICIPAL, 
STATE, PROVINCIAL, OR FEDERAL LAWS.
For lamp recycling and disposal information please call 1-800-OK-CANON for the U.S. and 
Canada.
Only for European Union and EEA (N orway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household 
waste, according to the WEEE  Directive (2012/19/EU), the Battery Directive (2006/66/
EC) and/or national legislation implementing those Directives. 
If a chemical symbol is pr inted beneath the symbol show n above, in accordance with the 
Battery Directive, this indicat es that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = 
Lead) is present in this battery or accumulator at a concentration above an applicable 
threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an 
authorized one-for-one basis when you buy a new similar product or to an authorized 
collection site for recycling waste electrical and electronic equipm ent (EEE) and 
batteries and accumulators. Improper handling of this type of waste could have a 
possible impact on the environment and hu man health due to potentially hazardous 
substances that are generally associated  with EEE. Your cooperation in the correct 
disposal of this product will contribute to  the effective usage of natural resources. 
For more information about the recycling of this product, please contact your local city 
office, waste authority, approved scheme or your household waste disposal service or 
visit www.canon-europe.com/weee
, or www.canon-europe.com/battery.
For CA, USA only
Included lithium battery contains Perchlorate Material - special handing may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.
Ground 
						

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Safety Symbols in this Manual
This section describes the safety symbols used in this manual. Important projector safety information is 
identified by the following symbols. Always observe the safety information by these symbols.
Federal Communication Commission Notice
Multimedia Projector, Model: LX-MW500/LX-MU500
This device complies with Part 15 of the FCC Rules.  Operation is subject to the following two 
conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired 
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against 
harmful interference in a residential installation.  This equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications.  However, there is no guarantee that interference will not occur in 
a particular installation.  If this equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna. 
• Increase the separation between the equipment and receiver. 
• Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
• Consult the dealer or an experienced radio / TV technician for help.
The cable with a ferrite core provided with the projector must be used with this equipment in order to 
comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Use of a shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the 
instructions.  If such changes or modifications should be made, you could be required to stop operation 
of the equipment.
Canon U.S.A. Inc. 
One Canon Park, Melville, New York 11747, U.S.A. 
Tel No. 1-800-OK-CANON (1-800-652-2666)
Denotes the risk of death or serious injury from improper handling if the 
information is not observed. To ensure safe use, always observe this 
information.
Denotes the risk of injury from improper handling if the information is not 
observed. To ensure safe use, always observe this information.Wa r n i n g
Caution 
						

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ENGLISH
Precautions for Use
As this section contains important safety-related information, be sure to read the following carefully 
beforehand in order to use your projector correctly and safely.
If the following situations occur, turn the power off, remove the power plug from the power outlet and 
contact the Canon Customer Support Center. Failure to do so could cause a fire or result in an electric 
shock. 
• If smoke is emitted
• If an unusual smell or noise is emitted
• If a loud noise is heard and the light source turns off
• If water or other liquid has entered the projector
• If metal or any other foreign material has entered the projector
• If the projector is knocked over or dropped and the cabinet is damaged
Pay attention to the following points for handling the power cord. Failure to pay attention to these 
points could cause a fire, electric shock or personal injury. 
• Do not place any objects on the power cord and do not allow it to become trapped under the 
projector. The power cord may be damaged.
• Do not cover the power cord with a carpet.
• Do not excessively bend, twist, pull or make modifications to the power cord.
• Keep the power cord away from heaters and other sources of heat.
• Do not use the power cord when it is bent finely, coiled or bundled.
• Do not use a damaged power cord. If your power cord is damaged, contact the Canon Customer 
Support Center.
• Do not use any power cord other than the type that is included with this projector.
• Be sure to connect the ground wire of the power cord to ground. Failure to do so could result in an 
electric shock.
• Be sure to connect the ground wire before connecting the power plug to the outlet. Also when you 
disconnect the ground wire, be sure to unplug the power plug from the outlet beforehand.
Pay attention to the following point to prevent the small parts from being accidentally swallowed by 
children.
• Small parts such as the remote control battery, battery holder and adjustable feet that were detached 
may be accidentally swallowed by small children, which may result in choking.  Parents/Guardians 
should keep them out of reach of children. If swallowed, consult a doctor immediately.
Wa r n i n g
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Precautions for Installation
Pay attention to the following points regarding the power source, power plug and handling of the 
connector. Failure to do so could result in a fire, electric shock or personal injury. 
• Do not use any power source with a voltage other than the voltage indicated (AC 100 – 240 V).
• Do not pull the power cord and be sure to hold the power plug or connector when removing. The 
cord could be damaged as a result.
• Do not insert any metal objects into the contact parts of the power plug or connector.
• Remove the power plug from the outlet before performing cleaning or maintenance of the projector.
• Do not remove the power plug or connector with wet hands.
• Insert the power plug and connector securely up to the base. Additionally, do not use a damaged 
power plug or an outlet that is loose.
• If using an extension cord attached to the outlet, make sure that the total electric power consumption 
of connected devices does not exceed the rated capacity.
• Periodically inspect the power plug and outlet and remove any dust or dirt from between the plug 
and the outlet.
Wa r n i n g
Pay attention to the following points regarding installation and handling of the projector. Failure to do 
so may cause a fire, electric shock or personal injury.
• Do not use the projector in a bathroom or shower room.
• Do not use the projector in rain or snow, by the sea, or in close proximity to a body of water.
• Do not place containers containing a liquid on top of the projector.
• Do not place the projector in any location where it will be exposed to oily smoke or steam, such as a 
kitchen work surface or table etc.
• Do not touch the projector itself, the power cord, or the cable if lightening strikes.
Pay attention to the following points regarding installation and handling of the projector. Failure to do 
so may cause a fire, electric shock or personal injury.
• Do not move the projector until you have switched off the power, removed the power plug from the 
power outlet and unplugged any other cables.
• Do not remove the cabinet from the projector or disassemble it. The interior of the projector contains 
high-voltage components as well as parts that are hot. These could cause an electric shock or burn. If 
inspection, maintenance or repair is required, contact the Canon Customer Support Center.
• Do not disassemble or modify the projector (including consumable parts) or the remote control.
• Do not insert any object into vents in the projector, such as the air intake vent or exhaust vents.
• Do not place a pressurized can in front of the exhaust vents. The pressure of the contents of the can 
may increase due to heat from the exhaust vents and this could result in an explosion.
• As strong light beams are emitted while the projector is in use, do not look directly into the projector 
lens. Doing so could cause an eye injury. Pay particular attention in preventing young children to do so.
• When giving a presentation in front of the projector while it is projecting an image, conduct your 
presentation from a position where your shadow will not be cast on the screen and where you do not 
feel blinded by light from the projector.
Wa r n i n g
Wa r n i n g
RG2 IEC 62471-5:2015