Canon printer PIXMA SELPHY CP600 User Manual

							
39
Troubleshooting
If the printer does not seem to be working properly, run through the checks 
below to see if you can identify and correct the problem. If you are not able to 
solve the problem, please call your dealer or contact a Canon Customer 
Support help desk for assistance.
ProblemCauseSolution
The printer has no power. The compact power adapter or  power cord is not correctly 
connected.Be sure that the compact power 
adapter and power cord are 
connected correctly. Be sure that 
the power cord is plugged into a 
standard power outlet.
The printer’s indicator is blinking 
red. There is a malfunction in the 
printer.Turn the printer’s power off and 
turn it on again.
The ( PictBridge )/  (Canon 
Direct Print ) icon does not display 
in the upper left corner of the LCD 
monitor. The cable is not correctly 
connected.
Connect the cable correctly. 
(p. 29)
The printer’s power is off. Turn the printer’s power on.  (p. 29)
Your camera’s firmware is 
incompatible with  this printer.Please check the Canon BeBit 
website or your regional Canon 
website.
The printer is connected to a 
computer and printing is in 
progress. Wait until the print outputted by 
the computer is complete.
The printer does not print. The printer is not correctly  connected to the camera.Connect the cable correctly. 
(p. 29) 
If the connection is correct, the 
 or   icon will appear on the 
camera’s LCD monitor.
The camera’s batteries are 
depleted. Replace with fully charged 
batteries, or plug the camera into 
a power outlet (using the 
camera’s optional compact power 
adapter).
The ink cassette is not loaded 
correctly. Load the ink cassette correctly. 
(p. 25)
Too much slack in the ink 
cassette’s ink sheet. Take up the slack. (p. 25)
The paper cassette is not pushed 
all the way in. Load the paper cassette correctly. 
(p. 28)
The printer has overheated. Wait for the printer to cool down.
Printing stopped midway. The printer is not correctly  connected to the camera.Connect the cable correctly. 
(p. 29)  
						

							
40
The printer’s indicator lights red 
without the camera’s LCD 
monitor displaying any error 
message.There is a malfunction in the 
printer.
Remove the paper from the 
paper-handling slot and take up 
any slack in the ink sheet. Turn 
the printer’s power off and turn it 
on again.
Print quality is not good. You are not using the correct  paper type.Use the designated paper type.
Paper is loaded with the wrong 
side up. Load the paper correctly. (p. 26)
The ink sheet or paper is dirty. Use a clean ink sheet and clean  paper.
Condensation has formed inside 
the printer. Wait for condensation to 
evaporate. (p. 19)
Printed images are distorted. The printer is too close to a TV,  video game machine, or other 
electromagnetic source.Move the printer so that it is at 
least 1 meter (3.3 ft.) away from 
the electromagnetic source.
The printer is too close to a stereo 
speaker, large motor, or other 
strong magnetic source. Move the printer away from the 
strong magnetic source.
There is not enough ink left for 
the allotted sheets in the set. You turned the printer’s power on 
and off repeatedly.Please avoid turning the printer’s 
power on and off needlessly.
You pulled on the ink sheet. Do not pull on the ink sheet by  force.
You tore or bent the paper’s 
perforated edges before printing. Do not tear or bend the paper’s 
perforated edges.
You removed the ink cassette 
when paper run out while the 
printer was printing more than 
one sheet of paper. Load paper into the paper 
cassette without removing the ink 
cassette.
Nothing happens when the 
camera’s   or SET button is 
pressed. The printer has overheated. Wait for the printer to cool down.
Printing is in progress. Wait for the printer to finish 
printing.
Frequent paper jams. The paper cassette is overloaded. Do not load more than 18 sheets  of paper into the cassette.
Do not insert more than 12 sheets 
of wide size paper (100 × 
200 mm (4 × 8 in.)) in the paper 
cassette.
The print output receptacle is too 
full. Do not allow more than 9 sheets 
to accumulate in the receptacle.
Paper is creased or curled. Do not use paper that is creased  or curled.
ProblemCauseSolution  
						

							
41
Faint stripes appear in the print. Dust has accumulated inside the printer.Remove the dust inside the 
printer using the cleaner stick 
(refer to Figure A).
How to use the cleaner stick
Remove the ink cassette and insert the cleaner 
stick in the direction of the arrow and with the 
arrow on the cleaner stick facing up.
Push it in completely and slide it in and out of
the printer 2 or 3 times.
ProblemCauseSolution
Figure A  
						

							
42
Error Messages
If a problem occurs while the printer is connected  to the camera, the printer’s 
indicator will light or blink red and the  camera’s LCD monitor may display one of 
the messages indicated below. If the  camera is connected to a TV, the message 
will appear on the TV screen.
Depending on the camera model, some messages will not be displayed.
Error MessageCauseSolution
No paper Paper cassette is incorrectly  installed.Load the paper cassette correctly.
No paper in the paper cassette. Load paper into the cassette.
Paper is not feeding correctly. Take out the paper cassette, and  then manually remove any paper 
remaining in the printer. 
Paper Error Paper is not loaded correctly in  the paper cassette.Load paper into the cassette 
correctly.
No Ink No ink cassette in the printer. Load an ink cassette.
The ink cassette is out of ink. Load a new ink cassette.
Incompatible paper size Wrong paper size is loaded in the  printer.Use the designated paper size.
Ink Error
or
Ink cassette error The ink cassette is not working 
correctly.
Remove the ink cassette from the 
printer, take up the slack in the ink 
sheet, and then reload the 
cassette. If this does not solve the 
problem, replace with a new ink 
cassette. If the ink cassette is 
stuck in the printer, contact a 
Canon Customer Support help 
desk for assistance.
Paper and ink do not match The paper and ink are from  different sets.Check the ink/paper sets.
Paper Jam Paper jammed during printing. Turn the power off and turn it on  again.
If the printer fails to eject the 
paper, contact a Canon Customer 
Support help desk for assistance.
Paper has been changed Paper was changed after the print  menu was displayed.Change back to the original paper 
size or change the print settings.
Recharge the printer battery The printer’s battery pack is  depleted.Change it with a fully charged 
battery pack or recharge the 
battery pack. You can also use the 
printer’s compact power adapter.  
						

							
43
Communication error Error in communication between printer and camera.Turn the printer and camera 
power off and turn it on again.
If the error message does not 
clear, contact a Canon Customer 
Support help desk for assistance.
Cannot print! The image was taken with a  different camera, recorded in a 
different type, or has been altered 
by a computer.Check whether the image’s size 
matches the camera’s pixel 
capacity. If the size is not 
appropriate, resize the image and 
convert it as necessary to a JPEG 
image that the camera can 
display.
Could not print xx images You have selected a number of  images for DPOF printing, but 
some of these images cannot be 
printed because they were taken 
with a different camera, recorded 
in a different type, or have been 
altered by a computer (xx 
indicates the number of 
unprintable images from among 
those selected).Check whether the image size 
matches the camera’s pixel 
capacity. If sizes are not 
appropriate, resize the images 
and convert them as necessary to 
JPEG images that the camera can 
display.
Hardware Error Error other than a paper or ink  error.Check whether or not an error 
other than a paper or ink error 
has occurred.
File Error You tried to print an image that is  notPictBridge  compliant. Some images that have been 
recorded with another camera or 
modified using a computer 
cannot be printed. Convert the 
images as necessary to JPEG 
images that the camera can 
display.
Error MessageCauseSolution  
						

							
44
Specifications
„Compact Photo Printer SELPHY CP600  
*1The printing area may vary depending on the camera use.
*2The above printing speeds are applicable when Canon compact digital camera equipped with the 
DIGIC II is connected to the printer. Printing speeds may vary with other cameras.
Based on Canon’s standard testing conditions. Variations may occur depending on printing.
† General Specifications
Printer Type Full-color direct digital printer
Print Method Dye-sublimation thermal transfer (with overcoating)
Resolution 
Reproduction 300 × 300 dpi
Gradation 256 gradations/color
Ink Dedicated ink cassette for each paper size (Y/M/C/overcoating)
Paper Postcard size (standard sheets) L size (standard sheets)
Credit card size (standard sheets, full-sized label and 8-label sticker)
Wide size (100 × 200 mm (4 × 8 in.)) (standard sheets)
Paper-Feed Method Automatic feed from paper cassette
Paper-Eject Method Sheets eject onto top of paper cassette
Print Modes Standard (1-screen) print (bordered or borderless) Multiple (8-screen) print (for use with labels)
Print Sizes Postcard size print (borderless)
: 100.0 × 148.0 mm (3.9 × 5.8 in.)
(bordered) : 91.4 × 121.9 mm (3.6 × 4.8 in.)
L size print (borderless) : 89.0 × 119.0 mm (3.5 × 4.7 in.) (bordered) : 79.2 × 105.3 mm (3.1 × 4.2 in.)
Credit card size print (full-sized, borderless) : 54.0 × 86.0 mm (2.1 × 3.4 in.)
(full-sized, bordered) : 50.0 × 66.7 mm (2.0 × 2.6 in.)
(8 stickers per label) : 22.0 × 17.3 mm (0.9 × 0.7 in.) (per sticker)
Wide size (100 × 200 mm
 (4 × 8 in.)) print *
1(borderless): 100.0 × 200.0 mm (3.9 × 7.9 in.)
(bordered): 91.4 × 121.9 mm (3.6 × 4.8 in.)
Print Speeds*2
(when a Canon 
camera is 
connected) Postcard size print (bordered/borderless)  Approx. 63 sec.
L size print (bordered/borderless) Approx. 54 sec.
Credit card size print (full-sized, bordered/
borderless)Approx. 34 sec.
(8 stickers) Approx. 34 sec.
Wide size (100 × 200 mm 
(4 × 8 in.)) print  Approx. 78 sec.  
						

							
45
†Interface
† Device Specifications
„Compact Power Adapter CA-CP200
„ Battery Pack NB-CP2L
The specifications and appearance are subject to change without notice.Signal Transfer Proprietary protocol for 
Canon cameras, PictBridge, IrDA
Connection Method Camera connection Interface cable included with the camera Computer connection Commercially available USB cable Recommended printer cableMaterial:  AWG 28 or upper-grade
Type:  Twisted-pair, sealed cable (compatible with high-speed mode)
Length:  max. 5.0 m (16.4 ft.)
Phone connection Infrared data communication
Operating 
Temperatures 5 – 40 °C (41 – 104 °F)
Operating Humidity 20% to 80% (when running)
Power Source AC 100 – 240 V (50/60 Hz)
Power consumptionAC 60 W or less (4 W or less when idle)
Dimensions 178.0 (W) × 131.0 (D) × 58.5 (H) mm (7.0 × 5.2 × 2.3 in.)
Weight Approx. 875 g (30.8 oz.) (excluding ink and paper cassettes)
Input voltage AC 100-240 V (50/60 Hz) 1.5 A (100 V) – 0.75 A (240 V)
Rated output DC 24 V, 2.2 A
Operating temperatures 0 – 45 °C (32 – 113 °F)
Dimensions 122.0 × 60.0 × 30.5 mm (4.8 × 2.4 × 1.2 in.) (excluding cable)
Weight Approx. 310 g (10.9 oz.)
Type Lithium ion battery
Nominal voltage DC 22.2 V
Nominal capacity 1200 mAh
Charge cycles Approx. 300
Operating temperatures 5 – 40 °C (41 – 104 °F)
Dimensions 110.0 × 40.7 × 37.5 mm (4.3 × 1.6 × 1.5 in.)
Weight Approx. 230 g (8.1 oz.)  
						

							
46
Connecting the Printer to a Computer and Printing
Read Carefully Before Using!
CANON SOFTWARE LICENSE AGREEMENT
IMPORTANT – READ THIS AGREEMENT BEFORE USING THE SOFTWARE ON THE CD-ROM IN 
THIS BOX. BY USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS 
AGREEMENT.
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THE SOFTWARE PROGRAM ON THE CD-ROM (INCLUDING ALL SOUND AND IMAGE DATA) AND 
THE USER MANUAL IN THIS BOX (COLLECTIVELY, THE “SOFTWARE”) AND PROMPTLY RETURN 
THE SOFTWARE TO YOUR POINT OF PURCHASE FOR A REFUND.
In consideration of the right to use the SOFTWARE, you agree to abide by the terms and conditions 
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downloaded to the applicable Canon digital camera product, Canon grants you a personal, non-
exclusive license to use the Data on a single Canon digital camera product only.
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SHALL HAVE ANY OBLIGATION TO INDEMNIFY YOU AGAINST ANY CLAIM OR SUIT BROUGHT 
BY A THIRD PARTY ALLEGING THAT THE SOFTWARE OR THE USE THEREOF INFRINGES ANY 
INTELLECTUAL PROPERTY OF SUCH THIRD PARTY.  
						

							
47
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SOFTWARE is subject to the laws of the United States, and Canada, and other applicable copyright 
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You may not modify, remove or delete any or all copyright notices (i) which are contained in the 
Software, including any copy thereof, and (ii) which are on the original CD-ROM and on the medium of 
a back-up copy made pursuant to Section 2 above.
11. ACKNOWLEDGEMENT: BY USING THE SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE  READ THIS AGREEMENT, UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS AND 
CONDITIONS. YOU ALSO AGREE THAT THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE 
STATEMENT OF AGREEMENT BETWEEN YOU AND CANON CONCERNING THE SUBJECT 
MATTER HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR AGREEMENTS, VERBAL 
OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN THE PARTIES RELATING TO 
THE SUBJECT MATTER HEREOF. NO AMENDMENT TO THIS AGREEMENT SHALL BE 
EFFECTIVE UNLESS SIGNED BY A DULY AUTHORIZED OFFICER OF CANON.  
						

							
48
System Requirements
Please install the software on a computer meeting the following minimum 
requirements.
„ Windows
„ Macintosh
OS Windows 98 SE (Second Edition)
Windows Me
Windows 2000 Service Pack 4
Windows XP (Including Service Pack 1 and Service Pack 2)
Computer Model The above OS should be pre-installed on computers with built-in USB ports.
CPU Pentium 500 MHz or higher processor
RAM Windows 98 SE/Windows Me: 128 MB or more Windows 2000/Windows XP: 256 MB or more
Interface USB
Free Hard Disk 
Space • Canon Utilities
- ZoomBrowser EX: 250 MB or more
(including the PhotoRecord printing program)
- PhotoStitch: 40 MB or more
• Canon SELPHY CP600 Printer Driver: 3 MB or more (the amount of free space required for installation)
Display 1,024 × 768 pixels/High Color (16 bit) or better
OS Mac OS X (v10.1.5 – v10.3)
Computer Model The above OS should be pre-installed on computers with built-in USB ports.
CPU PowerPC G3/G4/G5
RAM 256 MB or more
Interface USB
Free Hard Disk 
Space • Canon Utilities
- ImageBrowser: 200 MB or more
- PhotoStitch: 40 MB or more
• Canon SELPHY CP600 Printer Driver: 3.8 MB or more (the amount of free space required for installation)
Display 1,024 × 768 pixels/32,000 colors or better
• A CD-ROM drive is required to install the software.
• Even when system requirements are met, not all computer functions can be  guaranteed.
• All procedures performed with a connection to a USB 2.0 compliant board are not  guaranteed.
• Macintosh software cannot be used on disks formatted in the UFS (Unix File  System) format.