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Canon printer PIXMA Pro9500 User Manual

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    							Printing Maintenance
    37
    Open the Canon IJ Printer Utility to check the ink level information.
    1. Select Applications from the Go menu, and then double-click the Utilities folder.
    2. Double-click the Printer Setup Utility icon.
    When using Mac OS X v.10.2.8, double-click the Print Center icon.
    3. Select the name of your printer from the Name list and click Utility.
    When using Mac OS X v.10.2.8, select the name of your printer from the Name list 
    and click Configure.
    4. Select the name of your printer from the Product list and click Maintenance.
    The Canon IJ Printer Utility launches.
    5. Select Ink Level Information from the pop-up menu.
    The following dialog box is displayed.
    Ink is low:The [!] symbol appears above an ink tank that is low. You can continue 
    printing, but we recommend preparing a new ink tank to replace the 
    associated ink tank.
    Ink is out:The [x] symbol appears above an empty ink tank. Click Ink Details to 
    show the ink tank information, then replace the ink tank with a new one.
    Confirm whether any symbols are 
    displayed here. 
    						
    							Printing Maintenance
    38
    „Knowing When to Replace Ink Tanks
    The  ALARM  lamp on the printer flashes orange four, seventeen, or eighteen times once 
    any one of the ink tanks is out of ink. If ink is out during printing or after printing is 
    complete, a message will be displayed on your PC. Check to see which ink tank is out of 
    ink, and replace it with a new one.
    Replacing the ink tanks while printing is in progress may reduce the print 
    quality. To maintain optimal print qu ality, we recommend that you cancel 
    the print job in progress, replace the ink tanks, and then print again.
    For details on how to resolve the ink out errors that have occurred when 
    printing from a digital still camera or digital video camcorder, see  “An 
    Error Message is Displayed on a PictBridge Compliant Device ” on page 
    85.
    If the ALARM lamp on the printer flashes orange four times
    z Close the Top Cover after ink tank replacement to resume printing.
    z If printing is in progress and you want to continue printing, press the  RESUME/CANCEL 
    button with the ink tank installed. Then printing can continue under the ink out 
    condition. 
    Replace the empty ink tank immediately after  the printing. The printer may be damaged if 
    printing is continued under the ink out condition.
    * Printing does not resume if any of the ink tanks are removed. Be sure to press the  RESUME/CANCEL button with the 
    ink tanks installed.
    * Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the  Canon IJ 
    Status Monitor .
    zClick  Cancel Printing  to cancel printing. Replace the ink tank with a new one.
    Ink tank with no ink 
    						
    							Printing Maintenance
    39
    If the ALARM lamp on the printer flashes orange seventeen times
    To avoid printing troubles such as the mixing of inks, this printer is designed to stop printing 
    by flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink 
    tank goes under the amount of ink required to maintain both printer and print quality.
    Stop printing, replace the ink tank, and then print again.
    If the ALARM lamp on the printer flashes orange eighteen times
    zIf you want to continue printing, replace the ink tank and close the Top Cover.
    zClick Cancel Printing to stop printing if you do not have a new ink tank. Be sure to replace 
    the empty ink tank before resuming printing.
    zYou can continue printing under the ink out condition, but this may cause the printing 
    trouble such as the mixing of inks, or a printer malfunction.
    If you want to continue printing, you need to release the function for detecting the 
    remaining ink level.
    To release this function, press and hold the RESUME/CANCEL button for at least 5 
    seconds, and then release it.
    * Releasing the function for detecting the remaining ink level is memorised. Please be advised that Canon shall not be 
    liable for any malfunction or trouble which may be caused by continuation of printing or refilling of ink.
    Ink tank with no ink
    Ink tank with no ink 
    						
    							Printing Maintenance
    40
    If the ALARM lamp on the printer flashes orange four times
    zClose the Top Cover after ink tank replacement to resume printing.
    zIf printing is in progress and you want to continue printing, press the RESUME/CANCEL 
    button with the ink tank installed. Then printing can continue under the ink out 
    condition. 
    Replace the empty ink tank immediately after the printing. The printer may be damaged if 
    printing is continued under the ink out condition.
    * Printing does not resume if any of the ink tanks are removed. Be sure to press the RESUME/CANCEL button with the 
    ink tanks installed.
    * Continuing to print in the out of ink state will cause the remaining ink level to be displayed incorrectly in the Canon IJ 
    Printer Utility.
    zClick Delete Job to cancel the current printing job. Click Stop Job to stop the current 
    printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink tank with a new 
    one.
    If the ALARM lamp on the printer flashes orange seventeen times
    To avoid printing troubles such as the mixing of inks, this printer is designed to stop printing 
    by flashing the ALARM lamp orange seventeen times when the remaining ink level in an ink 
    tank goes under the amount of ink required to maintain both printer and print quality.
    Stop printing, replace the ink tank, and then print again. 
    						
    							Printing Maintenance
    41
    If the ALARM lamp on the printer flashes orange eighteen times
    zIf you want to continue printing, replace the ink tank and close the Top Cover.
    zClick Stop Job to stop printing if you do not have a new ink tank. Be sure to replace the 
    empty ink tank before resuming printing.
    zYou can continue printing under the ink out condition, but this may cause the printing 
    trouble such as the mixing of inks, or a printer malfunction.
    If you want to continue printing, you need to release the function for detecting the 
    remaining ink level.
    To release this function, press and hold the RESUME/CANCEL button for at least 5 
    seconds, and then release it.
    * Releasing the function for detecting the remaining ink level is memorised. Please be advised that Canon shall not be 
    liable for any malfunction or trouble which may be caused by continuation of printing or refilling of ink. 
    						
    							Printing Maintenance
    42
    „Replacing Ink Tanks
    When an ink tank runs out of ink, replace it using the following steps.
    1Ensure that the printer is on, and then open the Front Tray.
    Gently press the   mark on the Front Tray.
    2Open the Top Cover.
    The Print Head Holder moves to the center.
    zDo not hold the Print Head Holder to stop or move it.
    z Do not touch the metallic parts inside the printer.
    zIf the Top Cover is left open for mo re than 10 minutes, the Print Head 
    Holder moves to the right. Close and  reopen the Top Cover to return the 
    Print Head Holder to the center.
    z If you open the Top Cover while the printer is preparing to feed paper 
    from the Front Tray (when the  FRONT FEED button is flashing quickly), 
    the Print Head Holder may not move to the center. 
    If this happens, close the Top Cover, press the  FRONT FEED button and 
    wait until the  FRONT FEED button stops flashing and stays lit. 
    To continue printing from the Front Tray after replacing the ink tank, go 
    to (3) in step 4 in “Loading Paper in the Front Tray” on page 11 and 
    start printing again.
    3Remove the empty ink tank.
    z Handle ink tanks carefully to avoid staining clothing or the surrounding 
    area.
    z Discard empty ink tanks according to the local laws and regulations 
    regarding disposal of consumables.
    Do not touch the lock lever; 
    remove only the ink tank.
    Push the tab and remove 
    the ink tank. 
    						
    							Printing Maintenance43
    zBe sure to replace ink tanks one by one when replacing more than one 
    ink tank.
    z For details on ink lamp flashing speeds, see  “Getting the Ink Level 
    Information ” on page 36.
    4Prepare a replacement tank.
    (1) Unpack the new ink tank.
    (2) Remove the orange protective cap from  the bottom of the ink tank and discard it.
    zDo not touch the electrical contacts on the ink tank. Doing so can 
    cause the printer to malfunction or become unable to print.
    z Do not squeeze the side of ink tanks as this may cause the ink to 
    leak out and stain your clothes and hands. 
    z Do not re-attach the protective cap once you have removed it.
    z Do not touch the open ink port once the protective cap is 
    removed, as this may prevent the ink from being ejected 
    properly. 
    z Ink on the removed protective cap may stain your clothes and 
    hands.
    Do not touch 
    the electrical contacts. 
    						
    							Printing Maintenance
    44
    5Insert the ink tank.
    (1) Insert the ink tank into the Print Head.
    (2) Press on the   mark on the ink tank until the ink tank snaps firmly into place.
    (3) Ensure that the ink lamp lights red.
    Ensure that all the ink tanks are installed in the order directed by the 
    label. The printer cannot be used unless all the ink tanks are installed.
    Lamp lights red 
    						
    							Printing Maintenance45
    6Close the Top Cover.
    The ink tank installation process is now complete.
    The printer start shaking the ink tanks automatically.
    Wait until the POWER lamp displays a steady blue light and the printer has stopped 
    making operating noises. It takes about two minutes or less.
    Do not open the Top Cover while the printer is operating (the  POWER lamp is flashing 
    blue).
    z If the  ALARM  lamp still flashes orange after the Top Cover is closed, see 
    “ Handling Error Messages ” on page 77.
    z To maintain optimal print quality, us e an ink tank within six months of 
    its first use.
    z Once an ink tank has been installed, do not remove it from the printer 
    and leave it out in the open. This will cause the ink tank to dry out and 
    the printer may not operate properly if it is reinstalled.
    z Color ink consumption may occur even when black-and-white or 
    grayscale printing is specified.
    Color ink is consumed in the head cleaning and deep cleaning, which 
    are necessary to maintain the printer’s capabilities. 
    						
    							Printing Maintenance
    46
    When Printing Becomes Faint or Colors are Incorrect
    When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the 
    Print Head nozzles are probably clogged. Foll ow the procedures below to clean the nozzles.
    If the ruled lines are shifted after running the print head maintenance, align the Print Head.
    Before printing the nozzle check pattern or cleaning the Print Head, check the 
    following;
    z Open the Top Cover and make sure that all the ink tanks click into place and 
    then their ink lamps light red.
    If any one of the ink lamps is flashing slowly, the associated ink tank is 
    running low. You can continue printing, but we recommend preparing a new 
    ink tank to replace the associated ink tank.
    If any one of the ink lamps is flashing quickly, make sure that the correct ink 
    tank color is inserted in each position referring to the color guide on the print 
    head lock lever.
    See  “Replacing an Ink Tank ” on page 35.
    If an ink lamp is flashing even though the correct ink tank color is inserted, 
    the associated ink tank is empty. Replace the ink tank.
    See  “Replacing Ink Tanks ” on page 42.
    If any one of the ink lamps is unlit, press the   mark on the ink tank to fully 
    insert it.
    If an ink lamp is unlit even though the ink tank is installed properly, the 
    function for detecting the remaining ink level has been released. Replacing 
    with a new ink tank will activate this function again.
    z Increase the  Print Quality setting in the printer driver settings.
    See  “Print Results Not Satisfactory or Contains Errors ” on page 69.
    Step 1
    If white stripes appear
    See  “Print Head Cleaning ” on page 53
    Step 2
    After print head 
    cleaning, print the 
    nozzle check pattern.
     See  “Printing the Nozzle Check Pattern ” on page 48 
    						
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