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Canon printer PIXMA MG6620 User Manual

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Page 61

Cloud TroubleshootingIf you cannot printCheck the following if you cannot print.•
Check that the printer is connected to the Internet.
•
Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
•
Check that no error message is displayed on the printer's LCD monitor.
•
If printing does not start even after you wait awhile, go to the printer home screen and run 
Setup  -> Web service inquiry . If printing does not start, run the inquiry several times.
If the...

Page 62

Using PIXMA Cloud Link from Your Smartphone, Tablet, or
Computer
Before Using Canon Inkjet Cloud Printing Center
Preparations Before Using Canon Inkjet Cloud Printing Center
Using Canon Inkjet Cloud Printing Center
Adding a Printer
Troubleshooting Canon Inkjet Cloud Printing Center
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Page 63

Before Using Canon Inkjet Cloud Printing CenterCanon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print app photos and
documents from your smartphone or tablet.
First, check the following content:•
Precautions
If you plan to use the web service to print...

Page 64

Requirements for Canon Inkjet Cloud Printing Center operationComputerCPUx86 or x64 1.6 GHz or higherRAM2 GB or higherMonitor displayResolution 1024 x 768 pixels or higherNumber of display colors 24 bits (true-color) or higherOSBrowser
Windows XP SP3 or later
Internet Explorer 8*
Mozilla Firefox
Google Chrome
Windows Vista SP1 or later
Internet Explorer 8*, 9
Mozilla Firefox
Google Chrome
Windows 7
Internet Explorer 8*, 9, 10, 11
Mozilla Firefox
Google Chrome
Windows 8
Internet Explorer 10
Mozilla...

Page 65

•In an in-house network environment, the 5222 port must be released. For confirmation instructions,contact the network administrator.
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Page 66

Preparations Before Using Canon Inkjet Cloud Printing CenterTo use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
the user information.
Print registration information from the printer
1.
From the home window, select   Setup  ->  Web service setup  -> Web
service connection setup  -> IJ Cloud Printing Center setup  -> Register with this
service
2.
In the registration confirmation window, Select  Yes
3.
In the print settings, select the display language...

Page 67

Note•
You will use this printed page in the next step.
Important
•
The operation to complete the registration should be done within 60 minutes.
Access the URL on the printed page, and then enter the e-mail address and
other necessary information
Important
•
Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly.
1.
Use the web browser on your PC, smartphone, tablet, or other devices to access the
authentication URL
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Page 68

2.
On the Login screen, select Create new account
3.
Enter the E-mail address  and Printer registration ID  of the printer's owner, and then
select  OK
The registration page URL is sent to the e-mail address entered.
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Important
•
There are character restrictions for the e-mail address, as shown below.
•
You can use up to 255 alphanumeric characters consisting of single-byte characters and
symbols (!$'*/^_{}|~.-@).
•
Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.
•
If you registered a different e-mail address by mistake, you can cancel the registration by going
to the printer's Home screen and selecting  Setup (or by pressing...

Page 70

3.
In the user information entry screen, enter your Password, and select  Next
Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
70 
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