Canon printer PIXMA MG5722 User Manual
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Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults 821
Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following screen appears if the machine is set up for use with a network and an administrator password has been set.
Encryption Settings Screen Appears When Access Point Selected from Search Screen This screen appears automatically if the selected wireless router is encrypted. Set the same encryption settings as those set for the wireless router.
Packets Are Sent Constantly (Windows) When IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check communication with the machine over the network. If you are using your computer in a network environment other than the one used to set up the machine, disable IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop and select Disable Canon IJ Network Scanner Selector EX . 824
Checking Network Information Checking Machine IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Settings Information Checking Machine IP Address or MAC Address To check the machine's IP Address or MAC address, print out the network settings information or use the operation panel to display it. LAN settings Printing Network Settings You can check the network setting information on the computer screen.
Click TCP/IP to check the IP address. Click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place.
If packet loss is 100%, communication is not taking place. Otherwise, computer is communicatingwith target device. Checking Network Settings Information To check the machine's network settings information, print out the network settings information or use the operation panel to display it. LAN settings Printing Network Settings 827
Problems while Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet 829
Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Check the cause of your problem according to the connection method. Cannot Communicate with Machine over Wireless LAN Cannot Communicate with Machine while It Is in Direct Connection Note