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Canon printer PIXMA MG5721 User Manual

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Page 881

Scanned Image Is Surrounded by Extra White Areas
Check Specify the scan area.
Click 
 (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note

Page 882

Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
882 

Page 883

Position or Size of the Image Cannot be Detected Correctly When
Scanning from the Operation Panel
Check 1  Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
Check 2 Check that the settings match the item to be scanned.
If you cannot scan properly by automatically detecting the item type, specify the item type and size.
When Scanning from the Operation Panel:Refer to "Setting Items for Scanning Using Operation Panel" for your model from Home of the...

Page 884

Original Is Placed Correctly, but the Scanned Image Is Slanted
Check When  Document  or Magazine  is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
884 

Page 885

Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note

Page 886

Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
886 

Page 887

The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
887 

Page 888

IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error CodeError MessageSolution152There is not enough memory. Exit other applications toincrease available memory.

Page 889

244You do not have the required privileges to access the
specified folder.

Page 890

ScanGear (Scanner Driver) Error MessagesIf an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.Error CodeError MessageSolution1
4
10
122
151
175
176
177Error in scanner.
Turn off scanner and follow instructions in User's
Guide.
Scanner driver will be closed.
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