Canon printer PIXMA iP90v User Manual

Printing Maintenance
67

How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning 
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of how 
much ink actually remains. The reset is the only way to match the counter value with an 
actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The ! shows a low ink level in the...

Printing Maintenance
68
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink 
level. The ink counter can only be adjusted when it is reset at the time a new ink tank 
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
ImportantIf you did not reset the counter when you...

Troubleshooting
69
Troubleshooting
TroubleshootingTroubleshooting Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will 
find the most common printing problems. Refer to the 
Users Guide for additional 
information on topics not covered in this section.
• Cannot Install the Printer Driver
Cannot Install the Printer DriverCannot Install the Printer Driver Cannot Install the Printer Driver on page 70
• Print Quality is Poor or Contains Errors
Print...

Troubleshooting
70
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from 
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this 
problem persists, contact the Customer Care Center.
Other applications 
running in the 
backgroundOther...

Troubleshooting
71
Cannot Install the 
Printer DriverUnable to proceed 
beyond the Printer 
Connection Screen
ProblemPossible CauseTr y This
If you cannot proceed beyond the Printer 
Printer Printer  Printer 
Connection
ConnectionConnection Connection screen;
• When connecting with a USB cable
1. Click Cancel
CancelCancel Cancel.
2. When the Installation Failure
Installation FailureInstallation Failure Installation Failure screen is 
displayed, click Start Over
Start OverStart Over Start Over.
3. Easy...

Troubleshooting
72
Print Quality is Poor or Contains Errors
ProblemPossible CauseTr y This
Ink does not eject 
properly/Printing is 
Blurred/ Colors are 
Wrong/White 
Streaks appearInk tank is not seated 
properlyCheck that the ink tanks are firmly seated in the Print Head and reseat them if 
necessary.
See Insert the ink tank.
Insert the ink tank.Insert the ink tank. Insert the ink tank. on page 63.
Print Head Nozzles 
cloggedPrint the nozzle check pattern to check for uneven ink output.
See Printing...

Troubleshooting
73
Printed Paper Curls 
or Ink BlotsPaper being used is 
too thinUse High Resolution Paper, Photo Paper Pro or other Canon speciality paper to 
print images that have high color saturation.
Incorrect paper type
On the Main
MainMain Main tab, ensure that the Media Type
Media TypeMedia Type Media Type selected matches the media 
loaded.
In the Print 
 Print  Print   Print dialog box, select Quality & Media
Quality & MediaQuality & Media Quality & Media from the pop-up menu, and 
then ensure...

Troubleshooting
74
Troubleshooting Printer Hardware
ProblemPossible CauseTr y This
Printer Does Not 
Start or Printer 
Stops During 
Print JobsPrinter cable is too 
longAvoid using USB cables longer than 16.4 feet.
There may be 
problems in your 
operating systemRestart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or 
Printer Setup Utility
Printer Setup UtilityPrinter Setup Utility Printer Setup Utility in Macintosh for the...

Troubleshooting
75
Paper Does Not Feed Properly
ProblemPossible CauseTr y This
Paper Does Not 
Feed ProperlyInappropriate paper 
type used• Check to see if the paper you are printing on is too thick or curled.
See Print Media to Avoid
Print Media to AvoidPrint Media to Avoid Print Media to Avoid on page 4.
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See Load the paper.
Load the paper.Load the paper. Load the paper. on page 5.
Paper Feed Roller is 
dirtyFollow the...

Troubleshooting
76
Handling Error Messages
When a printer error occurs, the POWER/ERROR
POWER/ERRORPOWER/ERROR POWER/ERROR lamp flashes. The number of flashes 
indicates the type of error that has occurred. Count the flashes and then take appropriate 
action to correct the error.
* The waste ink absorber absorbs ink used during cleaning.
Number of 
FlashesPossible CauseTr y This
Two flashes Printer is out of 
paperReload paper and press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL RESUME/CANCEL button....