Canon printer PIXMA iP6310D User Manual

Basic Printing
17
Using the Bundled Software
The Setup CD-ROM includes photo applications designed to edit the photographs taken by a 
digital camera and print them as photo-lab quality prints without standard white borders. 
Use the application(s) suitable for your print purposes.

Easy-PhotoPrint (Windows/Macintosh)
You can make a Borderless Print easily and quickly, just by selecting a photograph 
taken with a digital camera and the paper type on which to print it. In addition, it 
has tools to...

Printing Maintenance
18
Printing Maintenance
Printing MaintenancePrinting Maintenance Printing Maintenance
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, the print head nozzles are probably 
clogged. Follow the procedures below to clean these nozzles.
NoteBefore Performing Maintenance
Remove the FINE Cartridge once, then insert it into place again. Refer to 
“Replacing a FINE Cartridge” in the
 Direct Printing Guide.
NoteIf ruled lines are...

Troubleshooting
19
Troubleshooting
TroubleshootingTroubleshooting Troubleshooting
This section provides troubleshooting tips for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
Refer to the 
User’s Guide for additional information on topics not covered in this section.
When an error message is displayed on the LCD, refer to “An Error Message is Displayed on 
the LCD” in the
 “Troubleshooting” section of the Direct Printing Guide. When photos cannot...

Troubleshooting
20
Cannot Install the Printer Driver
ProblemPossible CauseTr y  Th is
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer.
Reinstall the printer driver. If this problem persists, refer to your Windows...

Troubleshooting
21
Cannot Connect to PC Properly
ProblemPossible CauseTr y  Th is
Printing Speed Is 
Slow/USB 2.0 Hi-
Speed 
Connection Does 
Not Work.Yo u r e n vi ron m en t  is 
not fully compatible 
with USB 2.0.If your environment is not fully compatible with USB 2.0, the printer will operate at 
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
• The USB port on your PC supports USB 2.0 Hi-Speed connection.
• Both the...

Troubleshooting
22
Print Quality is Poor or Contains Errors
ProblemPossible CauseTr y Th is
Cannot Print to End 
of JobThe Page Size setting 
does not match the 
size of the paper 
loaded in the printerFirst, check the Page Size
Page SizePage Size Page Size setting in the application.
Then, check the Page Size
Page SizePage Size Page Size setting in the Page Setup
Page SetupPage Setup Page Setup tab of the printer driver 
for Windows or the Page Setup
Page SetupPage Setup Page Setup dialog box of the...

Troubleshooting
23
Incorrect paper type
On the Main
MainMain Main tab of the printer driver, ensure that the Media Type
Media TypeMedia Type Media Type selected 
matches the media being used.
In the Print 
 Print  Print   Print dialog box of the printer driver, select Quality & Media
Quality & MediaQuality & Media Quality & Media from the 
pop-up menu, and then ensure that the Media Type
Media TypeMedia Type Media Type selected matches the 
paper loaded.
Glossy photo paper 
other than Canon 
genuine...

Troubleshooting
24
Printed Paper Curls 
or has Ink BlotsPaper being used is 
too thinUse photo paper such as Canon’s Photo Paper Pro to print photos or pictures 
in deep color that have high color saturation.
Incorrect paper type
On the Main
MainMain Main tab of the printer driver, ensure that the Media Type
Media TypeMedia Type Media Type selected 
matches the media being used.
In the Print 
 Print  Print   Print dialog box of the printer driver, select Quality & Media
Quality & MediaQuality & Media...

Troubleshooting
25
Printer Does Not Start or Stops During Print Jobs
ProblemPossible CauseTr y  Th is
Printer Does Not 
Start or Printer 
Stops During 
Print JobsThere may be 
problems with your 
operating systemRestart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use Canon IJ Status Monitor
Canon IJ Status MonitorCanon IJ Status Monitor Canon IJ Status Monitor in 
Windows or Printer Setup Utility (or Print Center)
Printer Setup Utility (or Print Center)Printer...

Troubleshooting
26
Paper Does Not Feed Properly
Paper Jams
ProblemPossible CauseTr y  Th is
Paper Does Not 
Feed ProperlyInappropriate type 
of paper is being 
used• Check to see if the paper you are printing on is too thick or curled.
See “Print Media to Avoid
Print Media to AvoidPrint Media to Avoid Print Media to Avoid” on page 4.
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See “Loading Plain Paper
Loading Plain PaperLoading Plain Paper Loading Plain Paper” on...