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Canon printer PIXMA iP5000 User Manual

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    							Photo Printer
    Series
    Quick Start Guide
    QA7-3440-V01XXXXXXXX ©CANON INC.2004PRINTED IN THAILAND The following ink tanks are compatible with this printer.
    For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.Quick Start GuideCanon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A.Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCanon Canada, Inc.6390 Dixie Road, Mississauga, Ontario, L5T 1P7, CanadaCanon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.Canon Mexicana S. de R.L. de C.V.Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. 
    						
    							Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the printer):                                                                      Model Number (located on the front of the printer):                                                                       Setup Software & User’s Guide CD version number 
    (USCD X.X) located on your CD-ROM:                                                                                                  Purchase Date:                                                                                                                                         Canon U.S.A. Customer Technical Support Sequence*1.Internet 
    — www.canontechsupport.com
    For quick and comprehensive self-help in an  intuitively guided interactive troubleshooting 
    environment, the place to start is our helpful tech support web  site.  In addition, the latest 
    driver downloads, answers to frequently asked questions, produ ct information, and 
    “where to buy” instructions are found here.
    2. Email Tech Support 
    — www.canontechsupport.com
    For individual attention to a special issue, try emailing our friendly te chnical engineers, 
    specially trained to communicate quick, easy, an d logical solutions to your inquiries within 
    24 hours.
    3. Toll-Free Live Tech Support 
    — (1-800-828-4040)
    This option provides live telephone technical support, free  of service charges, Monday-
    Saturday (excluding holidays), during your products  1 year limited warranty period. 
    Telephone Device for the Deaf (TDD) support is available at  (1-866-251-3752 ).
    4. Extended Service and Support 
    — www.canonesp.com
    Canon CarePAK Extended Service Plan is a cost-attractive and e asy-to-use extended service 
    program that provides up to three full years of service and sup port coverage at a very 
    attractive price.  CarePAK offers toll-free Canon technical suppor t and includes Canon’s 
    superb InstantExchange product replacement program.  For furthe r information about 
    extending your Canon service and support, call ( 1-800-385-2155), or visit our web site at 
    www.canonesp.com .  CarePAK must be purchased during your product’s warranty peri od.
    For more information and up dated program specifics, please visit our web site at 
    www.canontechsupport.com .
    *Support program specifics are subject to c hange without notice.
    Ordering Information For additional supplies, use the following descriptions and order  numbers.DescriptionOrder #
    Ink Tanks BCI-3e Black  4479A003
    BCI-6 Black 4705A003
    BCI-6 Cyan 4706A003
    BCI-6 Magenta 4707A003
    BCI-6 Ye ll o w 4708A003Canon Specialty Papers Glossy Photo Paper (8.5 x 11 /20  sheets) 1026A009
    High Resolution Paper ( 8.5 x 11/ 100 sheets) 1033A011
    Matte Photo Paper ( 8.5 x 11/ 50 sheets) 7981A004
    Photo Paper Plus Glossy ( 4 x  6/ 20 sheets) 7980A007
    Photo Paper Plus Glossy ( 4 x  6/ 50 sheets) 7980A012
    Photo Paper Plus Glossy ( 4 x  6/ 120 sheets) 7980A022
    Photo Paper Plus Glossy ( 5 x  7/ 20 sheets) 7980A019
    Photo Paper Plus Glossy ( 8.5 x 11/ 20 sheets) 7980A006
    Photo Paper Plus Semi-Gloss ( 4 x 6/50 sheets) 8386A010
    Photo Paper Pro for Borderless Printing ( 4 x 6/20  sheets) 1029A014
    Photo Paper Pro for Borderless Printing ( 4 x 6/75  sheets) 1029A027
    Photo Paper Pro ( 8.5 x 11 /15  sheets) 1029A004
    Photo Paper Pro ( 8.5 x 11 /30  sheets) 1029A028
    Transparencies ( 8.5 x 11 /50  sheets) 1043A004Call 1-800-OK-CANON  to locate a dealer near you, or visit the Canon eStore at 
    www.estore.usa.canon.com
    .
    © 2004 Canon U.S.A., Inc. Canon is a regist ered trademark of Canon Inc.  All other product and brand names are tra demarks of their 
    respective owners.  As an E
    NERGY
     STAR® partner, Canon U.S.A., Inc., has determined th at this product meets the E
    NERGY
     STAR® 
    guidelines for energy efficiency.  
    						
    							Photo Printer
    Quick Start Guide 
    						
    							Canon PIXMA iP5000 Photo Printer Quick Start Guide. 
    Copyright
    This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual 
    may not be reproduced in any form, in whole or in part , without the prior written consent of Canon U.S.A., Inc.
    © 2004 Canon U.S.A., Inc. 
    Disclaimer
    Canon U.S.A., Inc. has reviewed this manual thorou ghly in order that it will be an easy-to-use 
    guide to your Canon PIXMA iP5000 Photo Printer. All stat ements, technical information and recommendations in 
    this manual and in any guides or related documents ar e believed reliable, but the accuracy and completeness 
    thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, 
    representation or warranties concerning the products described.
    Specifications are subject to change without notice. 
    As an 
    ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY 
    STAR guidelines for energy efficiency. 
    All information regarding non-Canon products was comp iled from publicly available information. No 
    representation is made regarding the accuracy thereof.
    Trademarks
    z Canon is a registered trademark of Canon Inc.
    z PIXMA is a trademark of Canon Inc.
    z PhotoRecord is a trademark of Canon In formation System Research Australia.
    z Macintosh, Mac and the Mac logo are registered trademar ks of Apple Computer, Inc., registered in the U.S. 
    and other countries.
    z Microsoft® and Windows® are registered trademarks  of Microsoft Corporation in the U.S. and other 
    countries.
    z All other product and brand names are tr ademarks of their respective owners.
    Canon U.S.A., Inc.
    One Canon Plaza
    Lake Success, NY 11042 
    						
    							Contents1
    Contents
    Basic Printing
    Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 2
    Loading Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 3
    Using Specialty Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . .  13
    Printing with Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . .  15
    Printing with Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . 18
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . .  21
    Advanced Printing
    Printing Photographs Directly from a Digital Camera  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
    Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . 28
    Adjusting the Print Quality for Photographs .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 9
    Using the Bundled Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . 37
    Printing Borderless Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . 38
    Printing Maintenance
    Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
    When Printing Becomes Faint or Colors are Incorrect  . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
    Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . 49
    Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 53
    Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . .  57
    Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . .  61
    Troubleshooting
    Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
    Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . 67
    Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . 69
    Paper Does Not Feed Properly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . .  71
    Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 72
    Handling Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . .  75
    An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7 7
    Cannot Print Properly from the Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
    Appendix
    Installing the Printer Driver When Using Mac OS 9  . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
    User’s Guide Table of Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . 84
    Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . 85
    Safety Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . 88
    Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . 90
    CANON U.S.A., INC. LIMITED WARRANTY  --- (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
    Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . 93 
    						
    							Basic Printing
    2
    Basic Printing
    This Quick Start Guide describes some of the features of your printer and how 
    to use them. For more info rmation, view the iP5000 
    User’s Guide on the Setup 
    Software & User’s Guide CD-ROM
    , or use the online help within your printer 
    driver interface:
    While in the printer’s properties window, press the  F1 key, or click  ? in the upper 
    right corner. Then click the feature you want to know more about, or click the 
    Help  button when displayed.
    While in the  Page Setup dialog box or  Print dialog box, click  ? in the lower left 
    corner.
    Clicking  ? provides detailed information about each setting.
    When the Help window appears, select your desired topic.
    Turning on the Printer
    1Press the POWER button.
    The  POWER  lamp flashes while the printer warms up and changes to steady (non-
    flashing) green when the printer is ready. 
    						
    							Basic Printing3
    zBefore unplugging the power cord, turn off the printer and ensure that 
    the green lamp has gone out.
    z If the  POWER  lamp changes to orange and begins flashing, refer to 
    “ Handling Error Messages ” on page 75.
    Loading Paper
    This section describes how to load pape r in the Sheet Feeder and the Cassette.
    „Print Media to Avoid
    Do not use the following types of paper. Using such paper will not only produce 
    unsatisfactory results, but can also cause the printer to jam or malfunction.
    • Folded, curled or wrinkled paper
    • Damp paper
    • Excessively thin paper (less than 64 gsm or 17 lb)
    • Excessively thick paper* (more than 105 gsm or 28 lb)
    * non-Canon branded paper
    •Picture postcards
    • Postcards affixed with photos or stickers 
    • Envelopes with double flaps
    • Envelopes with sticker flaps
    • Envelopes with an embossed or treated surface
    • Any type of paper with holes (Loose-leaf paper is an exception; it is printable when 
    loaded from the Sheet Feeder.)
    Sheet Feeder
    Cassette 
    						
    							Basic Printing
    4
    „Using the Sheet Feeder and the Cassette
    You can load paper in both the Sheet Feeder and Cassette.
    Loading paper in the Sheet Feeder is easy, and is convenient if you frequently switch to 
    and print on various sizes or types of paper.
    Loading paper in the Cassette allows you to print without reloading paper for each job. 
    This is convenient for loading a large volu me of the type of paper you regularly print 
    onto.
    Loading paper in both the Sheet Feeder and Cassette makes the following paper feed 
    methods available:
    • Changing the paper source to f eed different types/sizes of paper
    If you load plain paper in the Cassette an d photo paper in the Sheet Feeder, changing 
    the paper source allows you to print on both types of paper without removing and 
    reloading paper. To change the paper source, use the Paper Feed Switch on the 
    printer or printer driver. 
    You can also specify the type/size of paper to be fed from the Cassette for regular use 
    with the printer driver. For example, you can specify that Letter-sized plain paper is 
    always fed from the Cassette whenever you print.
    For information on the printer driver settings, refer to “Changing the 
    Paper Source” in the 
    User’s Guide.
    • Continuous printing on the same type/size of paper by using both the Sheet Feeder  and Cassette together
    If the Sheet Feeder or Cassette runs out of paper, the paper source automatically 
    switches to the other one. This is useful for printing onto a large volume of paper. To 
    use this feature, you need to conf igure the printer driver beforehand.
    For information on the printer driver settings, refer to “Changing the 
    Paper Source” in the 
    User’s Guide.
    • Choosing the paper source to match the location of the printer You can use just the Sheet Feeder or Cassette according to the location of the printer. 
    For example, if you intend to install the printer in a small place, such as on a shelf 
    with minimal space, you can use just the Cassette for printing.
    Legal-sized paper and 2.13 x 3.39/ 54.0 x 86.0 mm size paper are not 
    loadable in the Cassette.
    For more information on the media loadable in the Sheet Feeder and the 
    Cassette, refer to “Printing Media” in the 
    User’s Guide. 
    						
    							Basic Printing5
    „Loading Plain Paper in the Sheet Feeder
    zFor detailed information on the specialty media Canon provides for use 
    with its various printers, refer to  “Using Specialty Media ” on page 13.
    z See “Printing Media” in the 
    User’s Guide for detailed instructions on 
    how to load envelopes and specialty media into the printer.
    1Flatten the four corners of th e paper before loading it.
    When paper is curled, hold the opposing curled corners and gently bend 
    them in the opposite direction until the paper becomes completely flat.
    2Prepare to load paper.
    You can also select the paper source with the printer driver. For details, 
    refer to “Changing the Paper Source” in the 
    User’s Guide.
    (1) 1 Open the Paper Support.
    2 Pull out the Paper 
    Support Extension to 
    support the paper.
    (2) 1 Push the upper center ( )  of the Front Cover to open the 
    Paper Output Tray.
    2 Pull out the Paper Output Tray  Extension completely.
    Support the Front Cover with your 
    hand when opening the tray.
    (3) Press the Paper Feed Switch  so that the Sheet Feeder 
    lamp lights.
    Sheet Feeder Lamp
    1
    1 2
    2 
    						
    							Basic Printing
    6
    3Load the paper.
    zYou can use general copy paper or Canon’s Super White Paper SW-201. 
    z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm 
    or 0.52 inches in height) in the  Sheet Feeder. However, do not stack 
    more than 50 sheets in the Paper Output Tray.
    (2) Align the paper 
    stack against the 
    right side of the 
    Sheet Feeder.
    (3) Slide the 
    paper guide 
    against the 
    left side of the 
    paper stack. Load Limit Mark 
    Do not load beyond th
    is Load Limit Mark.
    (1) Load the paper into the Sheet 
    Feeder with the 
    print side facing 
    UP. 
    						
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