Canon printer PIXMA iP5000 User Manual

Troubleshooting77
An Error Message Ap pears on the Screen
ProblemPossible CauseTr y This
Writing Error/
Output Error/
Communication 
Error Printer is not ready Ensure that the 
POWER lamp lights green.
If the  POWER  lamp is off, turn the printer on.
The  POWER  lamp will flash green when the printer is initializing. Wait until the 
POWER  lamp stops flashing.
When the  POWER lamp is flashing orange, an error may occur in the printer. For 
details on how to resolve the error, refer to  “Handling Error...

Troubleshooting
78
Writing Error/
Output Error/
Communication 
ErrorPrinter port error Verify the printer port status.
1. Click Start, right-click  My Computer  and select Properties.
When using versions of Windows other than Windows XP, right-click  My 
Computer  on the desktop and select  Properties.
2. Click the  Hardware tab and click  Device Manager . Double-click Universal 
Serial Bus controllers , and USB Printing Support .
When using Windows Me or Windows 98, click the  Device Manager tab....

Troubleshooting79
“Error No.: 1856”* Inner Cover is 
opened while 
printingClose the Inner Cover, then press the 
RESUME/CANCEL button. Try printing 
again.
“Error No.: 2001”* A specified period 
of time has elapsed 
without receiving a 
response from the 
digital camera/The 
digital camera or 
digital video 
camcorder 
connected is not 
compatible with 
this printerDisconnect the camera cable, press the 
RESUME/CANCEL button on the printer 
and reconnect the cable.
If the error is still unresolved,...

Troubleshooting
80
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still 
camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
*To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting  Continue.
Camera Error MessagePossible CauseTr y This...

Troubleshooting81
z“PictBridge” or Canon “Bubble Jet Dire ct” compatible digital cameras can be 
connected to your printer for direct printing.
z This section describes errors that are indicated on Canon-brand PictBridge- 
or Bubble Jet Direct-compatible cameras. The error messages and operations 
may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number of 
flashes the  POWER lamp on the printer makes and check for the cause of the 
error and...

Appendix
82
Appendix
Installing the Printer Driver When Using Mac OS 9
When using Mac OS 9, install the printer driver following the procedure below.
Before installing the driver, disable all virus detection programs and 
automatically loading programs, or remove them from your system folder.
1Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.
2Open the Mac OS 9 folder on the CD-ROM, then double–click the  Printer 
Driver  folder.
3Double-click the  Installer icon in the  Printer...

Appendix83
14To ensure highest quality output , carry out Print Head alignment.
Refer to the Printer Driver Guide for Mac OS 9 located on the Setup 
Software & User’s Guide CD-ROM
 for instructions on how to align the 
Print Head. 

Appendix
84
User’s Guide Table of Contents
Your printer’s electronic User’s Guide, located on the Setup Software and User’s Guide CD-
ROM
, offers detailed information on the following topics.
How to Use This Manual
How to Read This Manual
Safety Precautions
Printer Parts and Their Functions
Front View
Operation Panel
Rear View
Inside the Printer
Using the Sheet Feeder and the Cassette
Loading Paper
Changing the Paper Source
Further Printing Techniques
Printing Photographs
Automatically Printing on Both...

Appendix85
Specifications
Printer
Printing resolution: 9600* x 2400 dpi. max. * Ink droplets can be placed with a pitch of 1/9600 inch at minimum.
Print speed *
* Print speed may vary with the content of the  document and the processing speed of the host 
computer. Black printing (text pattern)
Max Speed (Custom Setting 5): 25 ppm
Standard: 15 ppm
Color printing
Max Speed (Custom Setting 5): 17 ppm
Standard: 11 ppm
Print width: 203.2 mm max. (8.0 inches) (for Borderless Printing: 215.9 mm / 8.5 inches)...

Appendix
86
Ink Tanks: Capacity (pages):Black (BCI-3eBK) approx. 740*1, approx. 1500*2
Black (BCI-6BK) approx. 2000*2
Cyan (BCI-6C) approx. 550*2
Magenta (BCI-6M) approx. 430*2
Yellow (BCI-6Y) approx. 360*2
*1
1500 characters per page, normal text, at standard and plain 
paper mode with Windows XP printer driver
*2Based on printing the ISO JIS-SCID No.5 pattern at standard and 
plain paper mode with Windows XP printer driver
Camera Direct Print (Can on “Bubble Jet Direct”)
Interface Direct Print Port...