Canon printer PIXMA iP4000 User Manual

							Appendix
87
Camera Direct Print (PictBridge)
Paper sizeDefault (Photo Paper Plus Glossy 10 x 15 cm/4" x 6")
10 x 15 cm/4" x 6" (Photo Paper Plus Glossy, Photo Paper 
Pro, Photo Paper Plus Semi-gloss, Glossy Photo Paper)
13 x 18 cm/5" x 7" (Photo Paper Plus Glossy)*
A4/8.5" x 11" (Photo Paper Plus Glossy A4/Letter, Photo 
Paper Pro A4/Letter, Photo Paper Plus Semi-gloss A4/
Letter, Glossy Photo Paper A4/Letter)
*If using a Canon PictBridge-compatible camera, you can select it.
Paper typeDefault (Photo Paper Plus Glossy), Photo (Photo Paper Plus 
Glossy), Fast Photo (Photo Paper Pro)
LayoutDefault (Borderless), Borderless, Bordered, 2-up/4-up/9-
up/16-up*
*When 4" x 6" is selected from Paper size, these options may be 
available in Layout. 
TrimmingOff (No trimming)
Image optimizeDefault (On: ExifPrint), "VIVID"*, "NR" (Noise Reduction)*, 
"VIVID+NR"* 
*If using a Canon PictBridge-compatible camera, you can select it.
Date printDefault (Off: No printing)
BJ Printer Driver Systems Requirements
zUse a computer on which Windows XP, Windows 2000, 
Windows Me or Windows 98 can operate.
zUse a computer on which Windows NT 4.0 or Windows 95 
can operate. (iP4000 only)
zUSB interface*
zStandard 25 pin parallel interface (iP4000 only)
zAvailable hard-disk space for printer driver installation
Windows XP/Windows 2000/Windows NT 4.0: 50 MB 
Windows Me/Windows 98/Windows 95: 15 MB
* USB operation can only be guaranteed on a PC with pre-
installed Windows XP, Windows 2000, Windows Me, or 
Windows 98. zUse a Macintosh series computer equipped with USB 
interface on which Mac OS 9.x or Mac OS X v.10.2.1 to 
10.3 can operate.
See www.canontechsupport.com for Mac OS update 
compatibility.
zAvailable hard-disk space for printer driver installation
Mac OS 9.x: 30 MB
Mac OS X v.10.2.x or later: 100 MB
zThe following functions are not supported when using Mac 
OS X v.10.2.x or later:
-Manual Duplex Printing
-Photo Optimizer PRO
-Poster Printing
-Fit-to-Page Printing
-Booklet Printing
-Reverse Order Printing (supported with Mac OS X 
v.10.3.x)
Additional Systems Requirements for Electronic Manuals
zPentium®, 75 MHz equivalent or higher processor (Pentium®, 133 MHz equivalent or higher processor recommended)
z2x or higher CD-ROM drive (4x or higher recommended)
z15 MB of available hard disk space (when installing electronic manuals)
zWindows: Microsoft® Internet Explorer 5.0 or later
zMac OS: Microsoft® Internet Explorer 5.0 or later, Safari 1.0 or later 
						

							Appendix
88
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use 
your printer safely.  Do not attempt to use printer in any way not described in this manual. 
You may cause an electric shock, fire or damage the printer if you ignore any of 
these safety precautions.
Choosing a locationDo not place the printer close to flammable solvents such as alcohol or thinners.
Power supplyNever attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord.  
Do not place heavy objects on the power cord.
Never plug the printer into a power socket that is shared with other 
equipment (extension lead/cord, 2- or 3-way adapter, etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the 
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off any dust or 
dirt collected on the plug and the power outlet. If the printer is placed at a 
location exposed to a lot of dust, smoke, or high humidity, the dust 
collected on the plug absorbs moisture and may cause insulation failure and 
fire.
Cleaning the printerUse a damp cloth to clean the printer.  Never use flammable solvents such 
as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical components inside the 
printer, it could cause a fire or electric shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the 
printer.
Maintaining the printerDo not attempt to disassemble or modify the printer.  There are no user serviceable parts inside 
the printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide.
Working around the 
printerDo not use flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components 
inside the printer. 
						

							Appendix
89
You may cause injury or damage the printer if you ignore any of these safety 
precautions.
Choosing a locationDo not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Ensure that the area around the power outlet is kept clear at all times so you 
can easily unplug the power cord if necessary.
Do not place the printer with its back attached to the wall.
Power supplyNever remove the plug by pulling on the cord.
Do not use an extension lead/ cord.
Never use a power supply source other than the one rated for the printer in the country where you 
purchased the printer.
AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Working around the 
printerNever put your hands or fingers in the printer while it is printing.
Do not place any object on the printer.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, 
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for 
service.
Print heads and ink tanksFor safety reasons store Print Heads and ink tanks out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after printing.
The metal parts may be very hot and could cause burns. 
						

							Appendix
90
Regulatory Information
Color Printer Model: K10243, K10242
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not 
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause 
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver. 
zConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
zConsult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or 
modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the 
interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.
Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B 
prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada. 
						

							Appendix
91
CANON U.S.A., INC. LIMITED WARRANTY  --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished 
Canon-brand  product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.  
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one 
(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days
from the date of original purchase for refurbished Products.  Defective parts or a defective Product returned to a Canon USA 
repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired,
exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA 
repair Facility or the ASF.  Warranty repair or replacement shall not extend the original warranty period of the Product.  A dated 
proof of purchase is required at the time of warranty ser vice.  A copy of your dated bill of sale will satisfy this requirement.  This 
warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no 
warranty or replacement.  
This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment 
and software.  Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment 
covered by a separate warranty (“Separate Warranty”).  Repairs of such Canon brand peripheral equipment shall be governed 
by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are 
sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or 
fitness for a particular purpose, and all such warranties are disclaimed.  The sole warranty, if any, with respect to such non-
Canon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, 
electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or 
environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by 
someone other than a Canon USA repair facility or ASF.  Without limiting the foregoing, dropping the Product, scratches, 
and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the 
user’s manual or other documentation for the Product.
(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally 
frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-
ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE 
PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA.  THE SOLE WARRANTY WITH RESPECT TO SUCH 
SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON.  PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF 
THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, 
APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER 
EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE 
PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF 
REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR 
CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR 
INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA 
OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  NOR SHALL RECOVERY OF ANY KIND AGAINST CANON 
USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.  
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE 
PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF.  (SOME 
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE 
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.)  THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE 
ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR 
EXCLUSIVE REMEDY.
Canon USA offers a full range of customer technical support* options:
zInteractive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked 
questions (www.canontechsupport.com
) 
						

							Appendix
92
zToll-free live technical support within the limited warranty Monday-Saturday (excluding holidays) at 
1-800-828-4040
zThe location of the ASF nearest you for carry-in service (1-800-423-2366)
zTe le p h o n e  D e v i ce  f o r  t h e  De a f  ( T
TDD 1-866-251-3752)
If the problem cannot be corrected by using one of the above technical support options, repair options (i.e. Carry-In/Mail-In 
Service*, InstantExchange Warranty Service*), along with details and conditions of each, are available at the time of your call
to the live technical support number(s) above or via the website at www.canontechsupport.com
.  Please note that under the 
InstantExchange program, a replacement product will be provided to you prior to your return of the defective product.  Since 
the defective product becomes the property of Canon USA at the time of the exchange, the defective product must be returned 
in the shipping materials provided.  If the defective product is not returned, as directed, you will be responsible for the value of 
the replacement product, for which Canon USA may invoice you.  
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 
* Support program specifics are subject to change without notice.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc. 
						

							Index
93
Index
A
Accessing the Printer Driver ......................................... 28
Adjusting the Print Quality for Photographs ................. 29
Advanced Printing ........................................................ 22
Aligning the Print Head ................................................ 61
An Error Message Appears on the Screen ..................... 77
Automatic Duplex Printing............................................ 78
B
BCI-3eBK Black ............................................................ 42
BCI-6BK Black .............................................................. 42
BCI-6C Cyan ................................................................. 42
BCI-6M Magenta .......................................................... 42
BCI-6Y Yellow ............................................................... 42
BJ Printer Driver Systems Requirements ....................... 87
BJ Printer Utility dialog box (Macintosh) ....................... 51
BJ Status Monitor (Windows) .................................. 65, 69
Borderless (full) ........................................................... 41
Borderless Printing ................................................ 38, 68
C
Camera Direct Print ...................................................... 86
Camera Error Message ................................................. 80
Canceling Print Jobs ............................................... 17, 21
Canceling Printing........................................................ 21
Cannot Install the Printer Driver ................................... 66
Cannot Print Properly from the Digital Camera.............. 80
CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only).. 91
Cleaning ................................................................ 53, 55
D
Deep Cleaning........................................................ 57, 59
Driver
saving setting....................................................... 35
settings ................................................................ 16
uninstalling .......................................................... 77
E
Easy-PhotoPrint ................................................37, 38, 39
Easy-WebPrint.............................................................. 37
Examining the Nozzle Check Pattern ............................ 52
ExifPrint ....................................................................... 37
G
Glossy Photo Paper ...................................................... 14
H
Handling Error Messages ............................................. 75
Help button .................................................................... 2
High Resolution Paper.................................................. 14
I
Installing the Printer Driver when Using Mac OS 9.x ..... 82
L
Load Limit Mark ......................................................... 6, 9
Loading Paper ................................................................ 3
Loading Paper in the Cassette ........................................ 8
Loading Paper in the Sheet Feeder ................................. 5
M
Matte Photo Paper ....................................................... 14
Media
specialty .............................................................. 13
to avoid .................................................................. 3
Media Type .......................................................14, 16, 19
Media Types Suitable for Borderless Printing ............... 38
N
Nozzle Check ......................................................... 50, 51
Nozzle Check Pattern
examining ............................................................ 52
printing ................................................................ 49
O
Opening the Printer Properties Dialog Box Directly from the 
Start Menu ............................................................... 28
Opening the Printer Properties Dialog Box from Your 
Application Program ................................................. 28
P
Page Setup (Macintosh) ......................................... 19, 70
Page Setup dialog box (Macintosh) .............................. 70
Paper Does Not Feed Properly ...................................... 71
Paper Feed Roller ......................................................... 71
Paper Feed Switch .......................................................... 4
Paper Jams ........................................................72, 73, 74
Paper Size.................................................................... 19
Paper Support Load Limit ............................................. 14
Photo Noise Reduction ................................................. 33
Photo Optimizer PRO.................................................... 31
Photo Paper Plus Glossy .............................................. 14
Photo Paper Plus Semi-gloss........................................ 14
Photo Paper Pro ........................................................... 14
PhotoRecord ................................................................ 37
POWER button ................................................................ 2
POWER lamp ............................................................ 2, 75
Print dialog box...................................................... 16, 19
Print Head Alignment ............................................. 61, 63
Print Head Cleaning ..................................................... 53
Print Head Deep Cleaning ............................................. 57 
						

							Index
94
Print Head Holder ......................................................... 45
Print Media to Avoid ....................................................... 3
Print Quality ..................................................... 17, 29, 67
Print Quality is Poor or Contains Errors ......................... 67
Printer Driver Setting for Media Type ............................ 14
Printer Properties dialog box ...................... 16, 28, 49, 68
Printing Borderless Photographs .................................. 38
Printing Photographs Directly from a Digital Camera .... 22
Printing the Nozzle Check Pattern................................. 49
Printing with Macintosh ............................................... 18
Printing with Windows.................................................. 15
R
Recalling Driver Settings .............................................. 35
Regulatory Information................................................. 90
Replacing an Ink Tank .................................................. 42
RESUME/CANCEL button......................................... 17, 21
S
Safety Precautions ....................................................... 88
Saving Driver Setting.................................................... 35
Specialty Media ........................................................... 14
Specifications .............................................................. 85
T
Transparencies............................................................. 14
Troubleshooting ........................................................... 65
Troubleshooting Printer Hardware ................................ 69
T-Shirt Transfers........................................................... 14
Turning on the Printer..................................................... 2
U
Uninstalling the printer driver ...................................... 77
User’s Guide Table of Contents ..................................... 84
Using Specialty Media .................................................. 13
Using the Bundled Software ......................................... 37
Using the Sheet Feeder and the Cassette........................ 4
V
Vivid Photo................................................................... 32
W
Warranty ...................................................................... 91
When Printing Becomes Faint or Colors are Incorrect .... 48 
						

							Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the printer):                                                                      Model Number (located on the front of the printer):                                                                       Setup Software & User’s Guide CD version number 
(USCD X.X) located on your CD-ROM:                                                                                                  Purchase Date:                                                                                                                                         Canon U.S.A. Customer Technical Support Sequence*1.Internet 
— www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site.  In addition, the latest 
driver downloads, answers to frequently asked questions, product information, and 
“where to buy” instructions are found here.
2.Email Tech Support 
— www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical engineers, 
specially trained to communicate quick, easy, and logical solutions to your inquiries within 
24 hours.
3.Toll-Free Live Tech Support 
— (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your products 1 year limited warranty period. 
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4.Extended Service and Support 
— www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service 
program that provides up to three full years of service and support coverage at a very 
attractive price.  CarePAK offers toll-free Canon technical support and includes Canon’s 
superb InstantExchange product replacement program.  For further information about 
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
www.canonesp.com.  CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com. 
  * Support program specifics are subject to change without notice.
Ordering Information For additional supplies, use the following descriptions and order numbers.Description Order #
Ink Tanks BCI-3eBk Black 4479A003
BCI-6BK Black (iP4000 only)4705A003
BCI-6Y Yellow4708A003
BCI-6M Magenta4707A003
BCI-6C Cyan4706A003Canon Specialty Papers Glossy Photo Paper (8.5 x 11/20 sheets)1026A009
High Resolution Paper (8.5 x 11/100 sheets)1033A011
Matte Photo Paper (8.5 x 11/50 sheets)7981A004
Photo Paper Plus Glossy (4 x 6/20 sheets)7980A007
Photo Paper Plus Glossy (4 x 6/50 sheets)7980A012
Photo Paper Plus Glossy (4 x 6/120 sheets)7980A022
Photo Paper Plus Glossy (5 x 7/20 sheets)7980A019
Photo Paper Plus Glossy (8.5 x 11/20 sheets)7980A006
Photo Paper Plus Semi-Gloss (4 x 6/50 sheets)8386A010
Photo Paper Pro for Borderless Printing (4 x 6/20 sheets)1029A014
Photo Paper Pro for Borderless Printing (4 x 6/75 sheets)1029A027
Photo Paper Pro (8.5 x 11/15 sheets)1029A004
Photo Paper Pro (8.5 x 11/30 sheets)1029A028
Transparencies (8.5 x 11/50 sheets)1043A004Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.©2004 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc.  All other product and brand names are trademarks of their 
respective owners.  As an E
NERGY
 STAR® partner, Canon U.S.A., Inc., has determined that this product meets the E
NERGY
 STAR® 
guidelines for energy efficiency.  
						

							Photo PrinterQuick Start Guide
QA7-3223-V02XXXXXXXX ©CANON INC.2004PRINTED IN THAILAND The following ink tanks are compatible with iP3000.For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide. The following ink tanks are compatible with iP4000.Quick Start GuideCanon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A.Canon Inc. 30-2, Shimomaruko 3-Chome, Ohta-ku, Tokyo 146-8501, JapanCanon Canada, Inc.6390 Dixie Road, Mississauga, Ontario, L5T 1P7, CanadaCanon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.Canon Mexicana S. de R.L. de C.V.Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.