Canon printer PIXMA iP3500 User Manual

							37
Routine Maintenance
1Make sure that the printer is on.
2Open the Front Tray and extend  the Output Tray Extension.
3Open the Canon IJ Printer Utility  dialog box.
4Start Print Head Deep Cleaning.
(1)Make sure that  Cleaning is selected in the pop-up menu.
(2) Click  Deep Cleaning .
(3) Select the ink group to be deeply cleaned.
(4) Click  OK.
Print Head Deep Cleaning starts when the 
POWER  lamp starts flashing green. 
Do not perform any other operations until Print 
Head Deep Cleaning finishes. This takes about 
100 seconds.
5Check the condition of the Print Head.
(1) Load a sheet of A4 or Letter-sized plain paper in the Rear Tray and set the Paper 
Thickness Lever to the left.
For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of 
the User’s Guide  on-screen manual.
(2) Print the nozzle check pattern to check the print head condition.
See “Printing the Nozzle Check Pattern” on page 30.
If a particular color is not printed properly, replace the ink tank of that color.
See “Replacing an Ink Tank” on page 23.
(3) If the print head nozzles are still not clean, turn off the printer and perform another Print 
Head Deep Cleaning after 24 hours.
(4) If this does not solve the problem, the Print Head may be damaged. Contact your Canon 
Service representative.
Note
Clicking  Initial Check Items  displays the items to 
be checked before deep cleaning.
(3)(4) 
						

							38Routine Maintenance
Aligning the Print Head
If ruled lines are printed misaligned or print result s are otherwise unsatisfactory, adjust the print head 
position.
1Make sure that the printer is on and then l oad two sheets of A4 or Letter-sized plain 
paper in the Rear Tray.
Set the Paper Thickness Lever to the left.
For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of the 
User’s Guide  on-screen manual.
2Open the Front Tray and extend  the Output Tray Extension.
3Open the printer properties dialog box.
4Print the pattern.
(1)Click the  Maintenance  tab. 
(2) Click  Print Head Alignment .
(3) Confirm the displayed message and click  Print 
Head Alignment .
The print head alignment pattern is printed.
Important
You cannot feed paper from the Front Tray when performing Print Head Alignment. Always load paper in 
the Rear Tray.
Note
The print head alignment pattern is printed in black and blue only.
Important
You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. 
Be sure to use A4 or Letter-sized plain paper.
Important
Do not open the Top Cover while printing.
Note
Clicking  Print Alignment Value  prints the current 
settings and finishes Print Head Alignment.
(1)
(2) 
						

							39
Routine Maintenance
(4) After the pattern is printed, click  Ye s.
The dialog for entering a print head alignment 
value is displayed.
5Look at the first printout and adjust the print 
head position.
(1) Check the printed patterns and select the 
number of the pattern in column A that has the 
least noticeable streaks.
(A) Less noticeable vertical white streaks
(B) More noticeable vertical white streaks
(2) Repeat the procedure until you finish inputting 
the pattern number for column K, then click 
OK.
(3) Confirm the displayed message and click  OK.
The second pattern is printed. Do not open the 
Top Cover while printing.
Note
If it is difficult to pick the best pattern, pick the 
setting that produces the least noticeable vertical 
white streaks.
(A) (B) 
						

							40Routine Maintenance
6Look at the second printout and adjust the 
print head position.
(1)Check the printed patterns and select the 
number of the pattern in column L and M that 
has the least noticeable horizontal white 
streaks, and click  OK.
In the same way in step 5-(1), select the 
number.
(C) Less noticeable horizontal white streaks
(D) More noticeable horizontal white streaks
(2) Confirm the displayed message and click  OK.
Note
If it is difficult to pick the best pattern, pick the 
setting that produces the least noticeable 
horizontal white streaks.
(C) (D) 
						

							41
Routine Maintenance
1Make sure that the printer is on and load  two sheets of A4 or Letter-sized plain 
paper in the Rear Tray.
Set the Paper Thickness Lever to the left.
For details on the Paper Thickness Lever, refer to “Front View” in “Main Components” of the 
User’s Guide  on-screen manual.
2Open the Front Tray and extend  the Output Tray Extension.
3Open the Canon IJ Printer Utility  dialog box.
4Print the pattern.
(1)Select  Test Print  in the pop-up menu.
(2) Click  Print Head Alignment .
(3) Confirm the displayed message and click  Print 
Head Alignment .
The print alignment pattern is printed.
The dialog for entering a print head alignment 
value is displayed.
Important
You cannot print the print head alignment pattern if paper of size other than A4 or Letter is loaded. 
Be sure to use A4 or Letter-sized plain paper.
Important
Do not open the Top Cover while printing.
Note
Clicking  Print Alignment Value  prints the current settings and finishes Print Head Alignment.
(2)
(1) 
						

							42Routine Maintenance
5Look at the first printout and adjust the print 
head position.
(1)Check the printed patterns and select the 
number of the pattern in column A that has the 
least noticeable streaks.
(A) Less noticeable vertical white streaks
(B) More noticeable vertical white streaks
(2) Repeat the procedure until you finish inputting 
the pattern number for column K, then click 
Send .
(3) Confirm the displayed message and click  OK.
The second pattern is printed. Do not open the 
Top Cover while printing.
Note
If it is difficult to pick the best pattern, pick the 
setting that produces the least noticeable vertical 
white streaks.
(A) (B) 
						

							43
Routine Maintenance
6Look at the second printout and adjust the 
print head position.
(1) Check the printed patterns and select the 
number of the pattern in column L and M that 
has the least noticeable horizontal white 
streaks, and click  Send.
In the same way in step 5-(1), select the 
number.
(C) Less noticeable horizontal white streaks
(D) More noticeable horizontal white streaks
Note
If it is difficult to pick the best pattern, pick the 
setting that produces the least noticeable 
horizontal white streaks.
(C) (D) 
						

							44Routine Maintenance
Cleaning Your Printer
This section describes the cleaning procedure  that is needed to maintain your printer.
„Cleaning the Exterior of the Printer
Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface 
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
„ Cleaning the Paper Feed Roller (Roller Cleaning)
Clean the paper feed roller if paper is not fed pr operly. Cleaning the paper feed roller will wear 
the roller, so perform this only when necessary.
z  Cleaning the Paper Feed Roller of the Rear Tray
Cleaning the Paper Feed Roller of the Rear Tray  consumes it, so perform this procedure only 
when necessary.
1Make sure that the printer is on and then remove any paper from the Rear Tray and 
Front Tray.
2Open the Paper Output Tray, and extend the Output Tray Extension.
3Open the printer properties dialog box.
4Click the  Maintenance  tab and then  Roller Cleaning .
5Confirm the displayed message, and then click  OK.
The Paper Feed Roller will rotate as they clean.
6Make sure that the paper feed roller stops rotating. When the message appears, 
load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
Caution
zDo not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine 
threads may remain inside the printer and cause problems such as a blocked Print Head and poor 
printing results. Use a soft cloth to avoid scratching the components. 
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean 
the printer, as this may cause a malfunction or damage the printer’s surface.
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the printer.
ImportantzWhen cleaning the exterior of the printer, do not use tissue paper, rough-textured cloth, or 
similar materials, as this may scratch the surface.
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other 
chemical cleaner, as this may damage the surface. 
						

							45
Routine Maintenance
7Confirm the displayed message and click  OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
8Confirm the displayed message and click  OK.
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the 
Rear Tray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean 
it. Do not touch the roller with your fingers; rota te it with the cotton swab. If this does not solve 
the problem, contact your Canon Service representative.
1Make sure that the printer is on and then remove any paper from the Rear Tray and 
Front Tray.
2Open the Front Tray, and extend the Output Tray Extension.
3Open the  Canon IJ Printer Utility  dialog box.
4Make sure that Cleaning is selected in the pop-up menu.
5Click Roller Cleaning .
6Confirm the displayed message and click  OK.
The Paper Feed Roller will rotate as they clean.
7Make sure that the paper feed roller stops rotating. When the message appears, 
load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
8Confirm the displayed message, and then click  OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
(A) 
						

							46Routine Maintenance
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the 
Rear Tray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean 
it. Do not touch the roller with your fingers; rota te it with the cotton swab. If this does not solve 
the problem, contact your Canon Service representative.
z Cleaning the Paper Feed Roller of the Front Tray
1Turn off the printer.
2 Load five or more sheets of A4 or Letter-sized plain paper in the Front Tray.
3Hold the Rear Cover Lever and then press to the right and pull to remove the Rear 
Cover.
Note
Paper is loaded to aid the cleaning process and will not be printed on.
(A)