Canon printer PIXMA iP3500 User Manual

47
Routine Maintenance
4Manually rotate the paper feed roller toward you and apply a cotton swab or the like 
to wipe off dust or stain.
(A) Paper feed roller
5Reattach the Rear Cover.
Hold the Rear Cover so that the Rear Cover Lever comes to the left. Align the protrusions at 
the right edge of the cover with the slots at the rear of the printer and press on the lever to 
reattach the Rear Cover.
Note
z If the dirt is hard to remove, slightly moisten the tip of the cotton swab with water.
z Paper loaded...

48Routine Maintenance
„Cleaning the Inside of the Printer
If the printed paper is smudged, the inside of the printer may be dirty. 
To always get best quality printing result, per iodical cleaning of the inside of the printer is 
recommended.
You can clean this part in two ways:
z See “Cleaning with the Printer Driver (Bottom Plate Cleaning)” on page 48.
z See “Cleaning the Protrusions Inside the Printer” on page 51.
z Cleaning with the Printer Driver (Bottom Plate Cleaning)
Important
When using Photo...

49
Routine Maintenance
1Make sure that the printer is turned on, and then remove any paper from the Rear 
Tray.
2Open the Front Tray and extend  the Output Tray Extension.
3Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then 
unfold the paper. 
4Load this and only this sheet of paper in the 
Rear Tray with the open side to the front.
Set the Paper Thickness Lever to the left.
For details on the Paper Thickness Lever, refer to 
“Front View” in “Main Components” of the  User’s...

50Routine Maintenance
1Make sure that the printer is turned on, and then remove any paper from the Rear 
Tray.
2Open the Front Tray and extend  the Output Tray Extension.
3Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then 
unfold the paper. 
4Load this and only this sheet of paper in the 
Rear Tray with the open side to the front.
Set the Paper Thickness Lever to the left.
For details on the Paper Thickness Lever, refer to 
“Front View” in “Main Components” of the  User’s...

51
Routine Maintenance
z Cleaning the Protrusions Inside the Printer
If protrusions inside the printer are stained, wipe  off any ink from the protrusions using a cotton 
swab or the like.
Caution
Be sure to turn off the power and disconnect the power cord before cleaning the printer. 

52Troubleshooting
Troubleshooting
This section describes troubleshooting tips for  problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 53
z “Cannot Connect to Computer Properly” on page 54
z “Print Results Not Satisfactory” on page 55
z “Printer Does Not Start” on page 59
z “Printer Moves But Ink Is Not Ejected” on page 60
z “Paper Does Not Feed Properly” on page 61
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 61
z...

53
Troubleshooting
Cannot Install the Printer Driver
CauseAction
Unable to proceed beyond the Printer 
Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the 
procedure below to reinstall the printer driver.
(1)
Click  Cancel  on the  Printer Connection  screen.
(2) Click  Start Over  on the Installation Failure  screen.
(3) Click  Back on the screen that appears next.
(4) Click  Exit on the  PIXMA XXX  screen (where “ XXX” is your printer’s name), 
then remove...

54Troubleshooting
Cannot Connect to Computer Properly
„Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„“This Device Can Perform Faster” Message Is Displayed
CauseAction
Your system environment is not fully 
compatible with USB 2.0 Hi-Speed. If your system environment is not fully compatible with USB 2.0 Hi-Speed, the 
printer will operate at a lower speed provided under USB 1.1. In this case, the 
printer operates properly but printing speed may slow down due to 
communication speed....

55
Troubleshooting
Print Results Not Satisfactory
If the print result is not satisfactory such as  white streaks, misaligned lines, and uneven colors, 
confirm the paper and print quality settings first.
z Check 1: Do the page size and media type settings match the size and 
type of the loaded paper?
When these settings are incorrect,  you cannot obtain a proper print result. If you are printing a 
photograph or an illustration, incorrect paper type  setting may reduce the quality of printout color....

56Troubleshooting
„Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight 
Lines Are Misaligned
„ Printed Paper Curls or Has Ink Blots
CauseAction
Ink tank is empty. Open the Top Cover of the printer to confirm how the ink lamps light or flash, 
and then take the appropriate action depending on the error condition. For 
details, see “Getting the Ink Status Information” on page 23.
The protective film is remaining. Make sure all of the protective film is peeled off and the air hole is...