Canon printer imageCLASS MF3111 User Manual

							CHAPTER
Customer Support1-1
1Introduction
This chapter describes the main components, the operation panel and the standby display of 
the machine. It also explains how to set the energy saver function.
Customer Support
Your machine is designed with the latest technology to provide trouble-free 
operation. If you encounter a problem with the machines operation, try to solve it by 
using the information in Chapter 9, Troubleshooting. If you cannot solve the 
problem or if you think your machine needs servicing, contact Canon Authorized 
Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between 
the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 
8:00 P.M. on Saturday.
For Canadian Users
Canon Canada Inc., offers a full range of customer technical support* options:
•For interactive troubleshooting, e-mail technical support, the latest driver 
downloads and answers to frequently asked questions (www.canon.ca)
•Automated interactive telephone support on most current products 24 hours, 7 
days a week (1-800-652-2666).
•Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday 
(excluding holidays) for products still under warranty (1-800-652-2666)
•The location of the authorized service facility nearest you (1-800-652-2666)
If the problem cannot be corrected by using one of the above technical support 
options, repair options are available at the time of your call to the Free live technical 
support number above or via the website at www.canon.ca
* Support program specifics are subject to change without notice.
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							Main Components of the Machine1-2
Introduction
1
Main Components of the Machine
This section describes the main components of the machine.
Front View
aPlaten glass cover
Open it when you place documents on the platen 
glass for copying or scanning.
bPlaten glass
Place documents.
cOperation panel
Controls the machine.
dOutput tray
Outputs printouts.
eFront cover
Open it when you install the cartridge, or remove 
jammed paper.
fMulti-purpose feeder
Used when printing paper one by one manually.
gCassette
Holds the paper supply.
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							Main Components of the Machine1-3
Introduction
1
Rear View
aUSB port
Connect the USB (Universal Serial Bus) cable.
bFace up cover
Open it when you output paper face up, or 
remove jammed paper.
cPower socket
Connect the power cord.
dExtension cover
Protects paper supply in the cassette from dirt 
and dust.
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							Operation Panel1-4
Introduction
1
Operation Panel
aCOPY key
Switches the standby display to the Copy mode.
bSCAN key
Switches the standby display to the Scan mode.
cEnlarge/Reduce key
Sets an enlargement or reduction ratio of the 
copy.
dExposure key
Adjusts the copy exposure.
eAlarm indicator
Flashes red when the machine has a problem 
such as a paper jam. (The error message is 
displayed in the LCD.)
fLCD
Displays messages and prompts during 
operation. Also displays selections, text, and 
numbers when specifying settings.
gNumeric keys
Enter copy quantity and other numerical values.
hStart key
Starts copying.
iStop/Reset key
Cancels copying and other operations, and 
returns to the standby display.
jEnergy Saver key
Sets or cancels the energy saver mode manually. 
The key lights green when the energy saver mode 
is set, and goes off when the mode is canceled.
kCollate/2on1 key
Sorts copies in order of pages or reduces two 
documents to fit on a single sheet.
lImage Quality key
Adjusts the quality of copies.
mMemory indicator
Lights green during copying or when the copy job 
is stored in the memory.
nMenu key
Customizes the way your machine operates.
o[ (-)] or [ (+)] keys
Scroll through the selections so you can see 
other settings.
pSet key
Sets or registers the contents you select. 
qStatus Monitor key
Checks the status of copy and print jobs.
Stop/
ResetEnergy
Saver
Start
COPYSCAN
Status Monitor MenuSet
1
23
45
6
78
9
0Enlarge/
Reduce
Collate/
2on1 Image
Quality ExposureAlarm
Memory
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							Standby Display1-5
Introduction
1
Standby Display
The standby display differs depending on which mode is selected. 
The standby display in the Copy or Scan mode is as follows:
■Copy Mode
■Scan Mode
NOTE
When the machine is plugged in, the LCD displays  for a while, then 
the standby display appears.
Copy ratio
Exposure Copy
quantity Paper size
Image
quality
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							Energy Saver Mode1-6
Introduction
1
Energy Saver Mode
This machine provides an energy saver function. When no operations are 
performed for about 5 minutes, the machine automatically enters the energy saver 
mode.
NOTE
•The time until the machine enters the energy saver mode can be specified in a range of 3 
minutes to 30 minutes. You can also turn off the energy saver function. For details on the 
energy saver mode settings, see  of Menu Descriptions, on p. 
10-4.
•The energy saver function does not activate when the machine is in the following 
conditions:
- When printing or copying
- When scanning
- While a copy job is saved in the memory or when the collate copy or other functions are 
operating, or when the Memory indicator lights up
- When paper jams occur
- When an error code appears and the Alarm indicator flashes
- When no paper is loaded in the cassette
- When paper is loaded in the multi-purpose feeder
•The machine will be restored from the energy saver mode when receiving print jobs from 
your computer.
Setting the Energy Saver Mode Manually
1Press [Energy Saver].
The LCD is turned off and the Energy Saver key lights up.
NOTE
Right after the machine is restored from the energy saver mode, or right after copying 
finishes, wait about 15 seconds before pressing [Energy Saver].
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							Energy Saver Mode1-7
Introduction
1
Restoring from the Energy Saver Mode Manually
1Press [Energy Saver].
The Energy Saver key goes off and the machine enters the standby mode.
NOTE
The machine can be restored from the energy saver mode immediately. However, it may 
vary according to room temperature and circumstances.
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							Energy Saver Mode1-8
Introduction
1
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							CHAPTER
Print Media Requirements2-1
2Paper Handling
This chapter describes the media you can use with this machine, how to load them, and where 
the documents come out.
Print Media Requirements
For high-quality copies, we recommend using paper and transparencies 
recommended by Canon. Some types of paper available at office supply stores may 
not be suitable for this machine. If you have any questions about paper and 
transparencies, contact Canon Authorized Service Facilities or the Canon Customer 
Care Center.
■Paper Storage
In order to prevent paper jams, follow this procedure below:
•To prevent moisture buildup, store remaining paper wrapped tightly in its original 
package. Store paper in a dry location, out of direct sunlight.
•To prevent curling, store paper flat, not upright.
•If the paper is curled, uncurl it before loading it in the cassette or multi-purpose 
feeder. Failure to do so will cause paper creases and a paper jam.
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							Print Media Requirements2-2
Paper Handling
2
■Unacceptable Paper
Do not copy on the following types of copy stock. Doing so may result in paper 
jams.
•Severely curled or wrinkled paper
•Transparencies designed for full-color copiers or printers
•Paper which has already been copied using a digital full-color copier (Do not copy 
on the reverse side.)
•Paper which has been printed on using a thermal transfer printer (Do not copy on 
the reverse side.)
IMPORTANT
Never attempt to make copies on full-color transparencies. Doing so may result in 
product malfunction.
■Acceptable Paper
* Only for the multi-purpose feeder.
NOTE
•The printing speed may become slower than usual depending on the paper size, the 
paper type, and the number of sheets you specify.
This is because the machines safety function works to prevent the failure due to heat.
•Some types of paper may not feed properly into the cassette or the multi-purpose feeder.
Cassette/Multi-Purpose Feeder
Paper SizeA4, B5, A5, Executive, Letter, Legal, Envelope*: COM10, Monarch, 
DL, ISO-C5
Paper Weight 17 lb to 34 lb (64 g/m
2 to 128 g/m2)
Paper Type Plain paper, Recycled paper, Heavy paper, Transparency, Envelope
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