Canon printer imageCLASS MF3111 User Manual
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CHAPTER Customer Support1-1 1Introduction This chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machines operation, try to solve it by using the information in Chapter 9, Troubleshooting. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For Canadian Users Canon Canada Inc., offers a full range of customer technical support* options: •For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) •Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-652-2666). •Free live technical support 9:00 A.M. to 8:00 P.M. EST Monday through Friday (excluding holidays) for products still under warranty (1-800-652-2666) •The location of the authorized service facility nearest you (1-800-652-2666) If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canon.ca * Support program specifics are subject to change without notice. LD_Basic_US.book Page 1 Monday, January 10, 2005 1:27 PM
Main Components of the Machine1-2 Introduction 1 Main Components of the Machine This section describes the main components of the machine. Front View aPlaten glass cover Open it when you place documents on the platen glass for copying or scanning. bPlaten glass Place documents. cOperation panel Controls the machine. dOutput tray Outputs printouts. eFront cover Open it when you install the cartridge, or remove jammed paper. fMulti-purpose feeder Used when printing paper one by one manually. gCassette Holds the paper supply. LD_Basic_US.book Page 2 Monday, January 10, 2005 1:27 PM
Main Components of the Machine1-3 Introduction 1 Rear View aUSB port Connect the USB (Universal Serial Bus) cable. bFace up cover Open it when you output paper face up, or remove jammed paper. cPower socket Connect the power cord. dExtension cover Protects paper supply in the cassette from dirt and dust. LD_Basic_US.book Page 3 Monday, January 10, 2005 1:27 PM
Operation Panel1-4 Introduction 1 Operation Panel aCOPY key Switches the standby display to the Copy mode. bSCAN key Switches the standby display to the Scan mode. cEnlarge/Reduce key Sets an enlargement or reduction ratio of the copy. dExposure key Adjusts the copy exposure. eAlarm indicator Flashes red when the machine has a problem such as a paper jam. (The error message is displayed in the LCD.) fLCD Displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings. gNumeric keys Enter copy quantity and other numerical values. hStart key Starts copying. iStop/Reset key Cancels copying and other operations, and returns to the standby display. jEnergy Saver key Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off when the mode is canceled. kCollate/2on1 key Sorts copies in order of pages or reduces two documents to fit on a single sheet. lImage Quality key Adjusts the quality of copies. mMemory indicator Lights green during copying or when the copy job is stored in the memory. nMenu key Customizes the way your machine operates. o[ (-)] or [ (+)] keys Scroll through the selections so you can see other settings. pSet key Sets or registers the contents you select. qStatus Monitor key Checks the status of copy and print jobs. Stop/ ResetEnergy Saver Start COPYSCAN Status Monitor MenuSet 1 23 45 6 78 9 0Enlarge/ Reduce Collate/ 2on1 Image Quality ExposureAlarm Memory LD_Basic_US.book Page 4 Monday, January 10, 2005 1:27 PM
Standby Display1-5 Introduction 1 Standby Display The standby display differs depending on which mode is selected. The standby display in the Copy or Scan mode is as follows: ■Copy Mode ■Scan Mode NOTE When the machine is plugged in, the LCD displays for a while, then the standby display appears. Copy ratio Exposure Copy quantity Paper size Image quality LD_Basic_US.book Page 5 Monday, January 10, 2005 1:27 PM
Energy Saver Mode1-6 Introduction 1 Energy Saver Mode This machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. NOTE •The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. You can also turn off the energy saver function. For details on the energy saver mode settings, see of Menu Descriptions, on p. 10-4. •The energy saver function does not activate when the machine is in the following conditions: - When printing or copying - When scanning - While a copy job is saved in the memory or when the collate copy or other functions are operating, or when the Memory indicator lights up - When paper jams occur - When an error code appears and the Alarm indicator flashes - When no paper is loaded in the cassette - When paper is loaded in the multi-purpose feeder •The machine will be restored from the energy saver mode when receiving print jobs from your computer. Setting the Energy Saver Mode Manually 1Press [Energy Saver]. The LCD is turned off and the Energy Saver key lights up. NOTE Right after the machine is restored from the energy saver mode, or right after copying finishes, wait about 15 seconds before pressing [Energy Saver]. LD_Basic_US.book Page 6 Monday, January 10, 2005 1:27 PM
Energy Saver Mode1-7 Introduction 1 Restoring from the Energy Saver Mode Manually 1Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. NOTE The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature and circumstances. LD_Basic_US.book Page 7 Monday, January 10, 2005 1:27 PM
Energy Saver Mode1-8 Introduction 1 LD_Basic_US.book Page 8 Monday, January 10, 2005 1:27 PM
CHAPTER Print Media Requirements2-1 2Paper Handling This chapter describes the media you can use with this machine, how to load them, and where the documents come out. Print Media Requirements For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, contact Canon Authorized Service Facilities or the Canon Customer Care Center. ■Paper Storage In order to prevent paper jams, follow this procedure below: •To prevent moisture buildup, store remaining paper wrapped tightly in its original package. Store paper in a dry location, out of direct sunlight. •To prevent curling, store paper flat, not upright. •If the paper is curled, uncurl it before loading it in the cassette or multi-purpose feeder. Failure to do so will cause paper creases and a paper jam. LD_Basic_US.book Page 1 Monday, January 10, 2005 1:27 PM
Print Media Requirements2-2 Paper Handling 2 ■Unacceptable Paper Do not copy on the following types of copy stock. Doing so may result in paper jams. •Severely curled or wrinkled paper •Transparencies designed for full-color copiers or printers •Paper which has already been copied using a digital full-color copier (Do not copy on the reverse side.) •Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.) IMPORTANT Never attempt to make copies on full-color transparencies. Doing so may result in product malfunction. ■Acceptable Paper * Only for the multi-purpose feeder. NOTE •The printing speed may become slower than usual depending on the paper size, the paper type, and the number of sheets you specify. This is because the machines safety function works to prevent the failure due to heat. •Some types of paper may not feed properly into the cassette or the multi-purpose feeder. Cassette/Multi-Purpose Feeder Paper SizeA4, B5, A5, Executive, Letter, Legal, Envelope*: COM10, Monarch, DL, ISO-C5 Paper Weight 17 lb to 34 lb (64 g/m 2 to 128 g/m2) Paper Type Plain paper, Recycled paper, Heavy paper, Transparency, Envelope LD_Basic_US.book Page 2 Monday, January 10, 2005 1:27 PM