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Canon printer imageCLASS MF247dw User Manual

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Page 561

	Replacement of the toner cartridge is recommended.
HowtoReplaceTonerCartridges(P.604)
Check the authentication settings.
Theauthenticationmethodsetonthemachinedoesnotmatchtheauthenticationmethodsetonthe
RADIUSserver.
	Check  that  the  same  authentication  method  is  set  on  this  machine  and  the  RADIUS  server,  and  set  the
correct authentication method.
Con4gurLng IEEE802.1XAuthentication(P.429)
Could not connect. Check the PSK settings....

Page 562

Could not connect using WPS. Wait a moment, then con4gure the settings
again.
WhenautomaticsettingwithWPSwasattempted,theconnectionfailedduetoanerror.
	Wait for a while, and set again. If the problem persists, check whether the wireless router supports WPS.
IfWPSissupported:
Check whether the machine is properly installed and ready to connect to the network.
Installation/SettingsProblems(P.567)
IfWPSisnotsupported:
Set using another connecting method....

Page 563

Direct Connection terminated.
Connectionbetweenthemachineandthemobiledevicewasterminated.	Reestablish Direct Connection.
UsingtheMachineinDirectConnection(inAccessPointMode)(P.291)
Insert the toner cartridge.
Thetonercartridgeisnotsetorproperlyset.
	Properly set the toner cartridge.
HowtoReplaceTonerCartridges(P.604)
Maximum number of wireless devices connected using Direct Connection
has been reached. To connect other devices, terminate some of the current
connections....

Page 564

No reply from the destination.
Anetworkcablemaybedisconnected,ortheremaybeaprobleminaswitch.	Check the status of the network cables and switches.
No response from the host.
Themachineisnotconnectedtoanetworkcorrectly.
	Check the machine and network settings, and connect again.
ConnectingtoaNetwork(P.315)
Paper jammed.
Paperjams.
	Remove the jammed paper or document, and print again (Printing may resume automatically).
ClearingJams(P.542)
Prepare a cartridge....

Page 565

Tousetheloadedpaper
Change the setting of  to match the loaded paper size.
SpecifyingPaperSizeandType(P.56)
If printing from a computer, check whether the paper size setting in the printer driver matches the loaded paper size.
Toloadpaperwithoutchangingthesettings Load the paper with the size that is set to .
LoadingPaper(P.45)
Specifying and registering new destinations is restricted.
OnlydestinationsthatareregisteredintheAddressBookcanbe specL4edtosendafaxore-mail.
	...

Page 566

	If sending a fax, reduce the resolution to scan the document.
AdjustingResolution(P.134)
	 If scanning, change the  4le format to reduce its  4le size.
SelectingaFileFormat(P.262)
The memory is full. Scanning will be canceled. Do you want to print?
Adocumentcouldnotbescanneddueto LnsuZcLentmemoryspace.
	 Select  whether  to  print  up  to  the  scanned  pages  or  to  cancel  the  scanning.  If  you  cancel,  divide  the
document into multiple sections and scan them, or change the...

Page 567

	Check whether the [Use TLS], [Use TTLS], or [Use PEAP] check box is selected.
	 If using TLS, check whether a key pair is registered.
	 If using TTLS or PEAP, check whether a user name and password are set correctly.
Con4gurLng IEEE802.1XAuthentication(P.429)
Troubleshooting
559    

Page 568

WhenanErrorCodeAppears
1469-09A
If printing is not successful or you cannot send or receive a fax or scanned document, or another error occurs, that error appears on a report or a message on the  screen as a three-digit number (error code). Checkthe following to  4nd out causes and solutions for each error code. For how to print an error report and information in
the report, see 
PrintingReportsandLists(P.609) .
#001
Adocumentjamsinthefeeder.
	Remove the jammed document....

Page 569

#018
Afaxcouldnotbesentsincetherecipient'smachinedidnotrespondbecausethelinewasbusyorfor
otherreasons.
	When the recipient's machine is turned OFF or the line is busy, a fax may not be sent. Ask the recipient to
check the machine status. When sending the fax overseas, insert pauses in the fax number.
SendingFaxes(P.114)
#022
Sendingofafaxfromacomputerisdisabled.
	To  send  a  fax  from  a  computer,  you  need  to  set    to  .  For  more  information,
contact your...

Page 570

	When you cancel an operation, this error code is displayed, but this is not abnormal. Print, send, or receive
documents again as necessary.
#752
E-mailsendingwasimpossiblebecauseanincorrectSMTPservernamewasset.
	Check the SMTP server name, and correct the setting.
Con4gurLng BasicE-MailSettings(P.359)
Con4gurLngE-MailCommunicationSettings(P.363)
E-mailsendingwasimpossiblebecauseanincorrectdomainnamewasset.
	Check the domain name, and correct the setting.
Con4gurLng...
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