Canon Pixma Mx492 User Guide

Troubleshooting Canon Inkjet Cloud Printing Center
If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the Update button
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed Check the country or region where the printer was purchased.
If the...

If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the  Online Manual.
Note
•
With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start...

Printing with Google Cloud PrintThe printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by GoogleInc.).
By using Google Cloud Print, you can print from anywhere with applications or services supporting Google
Cloud Print.1.
Preparations for Printing with Google Cloud Print
2.
Printing from Computer or Smartphone with Google Cloud Print
Important
•
LAN connection with the printer and Internet connection are required to register the printer and to print
with Google...

Preparations for Printing with Google Cloud PrintTo print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud
Print in advance.
Getting Google Account
If you already have Google account, register the printer.
Registering the Printer with Google Cloud Print
Getting Google Account
First, get your Google account in order to register the printer with Google Cloud Print. Access to Google Cloud Print with the web browser on the computer or the mobile device, then...

Registration Using Google Chrome1.
Start the Google Chrome browser on your computer, smartphone, or tablet device.
Then from 
 (Chrome menu), select  Sign in to Chrome..., and log in to your Google
account
2.
From  (Chrome menu), select  Settings
3.
Click Show advanced settings...  to display the information. Then for  Google Cloud
Print , select  Manage
4.
Select Add printers  for the printer to be added
5.
When the confirmation message for registering the printer appears, select  OK
Printer...

8.Perform the authentication process using the web browser on the computer or the
mobile device
Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions.
Note
•
Perform the authentication process with your Google account which you have gotten in
advance.
9.
When the message that the registration is complete is displayed on the LCD of the
printer, select  OK
When authentication process is complete properly, the...

3.Select Web service setup  -> Connection setup  -> GoogleCloudPrint  -> Delete from
service4.
When the confirmation screen to delete the printer is displayed, select  Yes
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Printing from Computer or Smartphone with Google Cloud PrintWhen you send print data with Google Cloud Print, the printer receives the print data and prints it
automatically if the printer is turned on.
When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
Sending the Print Data with Google Cloud Print1.
Make sure that the printer is turned on
Note
•
If you want to send the print data from an outside location, turn...

the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print
Properly with Automatic Duplex Printing" for your model.)•
If you select plain paper as media type or if you select B5/A5/Legal-size as paper size, the print data is printed with border even when you select the borderless print setting.
•
The print results may differ from the print image depending on the print data.
•
Depending on the device sending the print data, you may not select the print settings...

Printing from AirPrint Compliant DeviceThis document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a
Canon printer.
AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Checking Your Environment
First, check your environment.
•
AirPrint Operation Environment
To use AirPrint, you will need one of the following Apple devices running the latest version of iOS:
◦
iPad (all...