Canon Pixma Mp210 Quick Start Guide

							57
Troubleshooting
Error Message Appears on  a PictBridge Compliant 
Device
The following are the possible errors that may  occur when printing directly from a PictBridge 
compliant device and the countermeasures to clear them.
Note
z This section describes errors that are indicated on Canon-brand PictBridge compliant devices.
The error messages and operations may vary depending on the device you are using.
For errors on non-Canon PictBridge compliant devices, check the error code on the LED and take the 
appropriate action to clear the error. For details, see “An Error Code Is Displayed on the LED” on 
page 44.
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the 
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message 
On PictBridge 
Compliant DeviceAction
“Printer in use” If the machine is printing from the computer or warming up, wait until the job  ends. When it is ready, the machine starts printing automatically.
“No paper” Load paper in the Rear Tray, and select  Continue* in the display on your 
PictBridge compliant device.
* To resume printing, you can also press the  Black or Color  button on the 
machine instead of selecting  Continue on the camera.
“Paper jam” Select  Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the  Black or Color  button on 
the machine, and try printing again.
“Printer cover open” Close the Scanning Unit (Printer Cover) on the machine.
“No print head” The FINE Cartridge is not installed or the Cartridge may not be compatible with  this machine.
For details on how to resolve the error, see “E, 4/E, 5” (The FINE Cartridge 
cannot be recognized.) in “An Error Code Is Displayed on the LED” on page 44.
“Waste tank full”/
“Ink absorber full” The ink absorber is nearly full.
For details on how to resolve the error, see “E, 8” (Ink absorber is almost full.) in 
“An Error Code Is Displayed on the LED” on page 44.
“No ink”/
“Ink cassette error” z
The FINE Cartridge has or may have run out of ink.
z The FINE Cartridge may not be installed properly or may not be compatible 
with this machine.
Check the error code on the LED and take the appropriate action to resolve the 
error.
See “An Error Code Is Displayed on the LED” on page 44.
“Hardware Error” FINE Cartridge errors have occurred. Replace the FINE Cartridge. See  “Replacing a FINE Cartridge” on page 33.
“Printer error” An error requiring servicing may have occurred. (Machine  Power lamp flashes 
green and  Alarm lamp flashes orange alternately.)
Disconnect the USB cable between the machine and the PictBridge compliant 
device, turn off the machine, and unplug the power cord of the machine from the 
power supply. After a while, plug the power cord of the machine back in, turn on 
the machine, and then reconnect the PictBridge compliant device to the 
machine.
If the same error occurs, contact your Canon Service representative.
 
						

							58Troubleshooting
Scanning Problems
„ScanGear Won’t Start
„Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
CauseAction
The scanner driver (ScanGear) is not 
installed.Follow the procedure described in your setup sheet to reinstall the MP Drivers.
 
						

							59 Appendix
Appendix
How to Use the Documentation Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting it ready 
for use.
Quick Start Guide (This guide)
Read this guide when starting to use the machine.
After following instructions in your setup sheet, we recommend you read this 
guide to familiarize yourself with the basic operation of some of the main 
functions that can be performed on your machine.
On-screen Manuals
User’s Guide
Read this guide when starting to use the machine.
If the Quick Start Guide does not provide you enough information please refer to 
the User’s Guide which can be installed from the Setup CD-ROM. This guide 
provides detailed instructions for:
zcopying
zprinting from your computer
zscanning
Additional guides are also available for advanced features.
Scanning Guide
Refer to this guide for full instructions on scanning operation and settings.
PC Printing Guide
Refer to this guide for full instructions on printer driver setting.
PC Photo Printing Guide
Refer to this guide for instructions on using the various application software 
included on the Setup CD-ROM.
 
						

							60Appendix
Reading the On-screen Manuals
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the 
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen 
Manual (where “XXX” is your machine’s name).
System Requirements
Browser: Windows HTML Help Viewer
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your 
machine’s name) on the desktop.
System Requirements
Browser: Help Viewer
NotezMicrosoft® Internet Explorer 5.0 or later must be installed.
zThe on-screen manual may not be displayed properly depending on your operating system or 
Internet Explorer version. We recommend that you keep your system up to date with Windows 
Update.
Note
zThe on-screen manual may not be displayed properly depending on your operating system. We 
recommend that you keep your system up to date.
zWe recommend using Safari as your Web browser to view the HTML format on-screen 
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and 
install it.
 
						

							61 Appendix
Specifications
General Specifications
Printing resolution (dpi)4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
InterfaceUSB 2.0 High Speed*
* A computer that complies with USB 2.0 Hi-Speed standard is required. Since the 
USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB 
1.1), it can be used at USB Full-Speed (USB 1.1).
Print width8 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise levelApprox. 42.5 dB (A)
* When printing in the highest print quality mode on Photo Paper Pro.
Operating environmentTemperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Storage environmentTemperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supplyAC 100-240 V, 50/60 Hz
Power consumptionPrinting (Copy): Approx. 13 W
Standby (minimum): Approx. 1.1 W
OFF: Approx. 0.8 W
External dimensionsApprox. 17.7 (W) x 13.9 (D) x 6.7 (H) inches /
Approx. 451 (W) x 353 (D) x 169 (H) mm
* With the Paper Support and Paper Output Tray retracted.
WeightApprox. 5.9 kg (Approx. 12.8 lb.)
* With the FINE Cartridges installed.
Canon FINE CartridgesNozzles:
Black: 320 nozzles
Cyan/Magenta/Yellow: 384 x 3 nozzles
Copy Specifications
Multiple copy1 - 9, 20 pages
Scan Specifications
Scanner driverTWAIN / WIA (Windows Vista and Windows XP only)
Maximum scanning sizeA4/Letter, 8.5 x 11.7 / 216 x 297 mm
Scanning resolutionOptical resolution (horizontal x vertical) max: 600 dpi x 1200 dpi
Interpolated resolution max: 19200 dpi x 19200 dpi
Gradation (Input/Output)16bit/8bit
48bit/24bit (RGB each 16bit/8bit)
 
						

							62Appendix
zOmniPage SE: Windows 2000 Professional SP2 and SP3 not supported
zMP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)
zSome functions may not be available with Windows Media Center
zTo upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon 
inkjet printer. 
Camera Direct Print (PictBridge)
Paper size4 x 6 / 101.6 x 152.4 mm, 5 x 7 / 127.0 x 177.8 mm*, Credit card, 8 x 10 / 203.2 
x 254.0 mm, A4, Letter, Wide*
* Can be selected only on certain Canon-brand PictBridge compliant devices.
Paper typeDefault (Selections based on the machine setting), Photo (Photo Paper Plus Glossy, 
Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Photo Paper Glossy, 
Photo Paper Plus Semi-gloss, Photo Stickers), Fast Photo (Photo Paper Pro), Plain 
Paper (A4/Letter only)
LayoutDefault (Selections based on the machine setting), Borderless, Bordered, N-up (2, 4, 
9, 16)*
* Layout compatible with Canon-brand sticker above. Refer to “Printing Media” in 
the User’s Guide on-screen manual.
Image optimizeDefault (Selections based on the machine setting), On, Off, “VIVID”*, “NR” (Noise 
Reduction)*, “Face”*, “Red eye”*
* If using a Canon PictBridge compliant camera, you can select it.
Print data & file no.Default (Off: No printing), Date, File No., Both, Off
TrimmingDefault (Off: No trimming), On (follow camera’s setting), Off
Minimum System Requirements
Note
Conform to the operating system’s requirements when higher than those given here.
Operating System
Processor
RAMWindows Vista
Pentium II (including compatible processors)
300 MHz
128 MB
Windows XP SP1, SP2
Pentium II (including compatible processors)
300 MHz
128 MB
Windows 2000 Professional SP2, SP3, SP4
Pentium II (including compatible processors)
300 MHz
128 MB
Note; Operation can only be guaranteed on a PC pre-
installed Windows Vista, XP or 2000.Mac OS X v.10.4
Intel processor
PowerPC G3
256 MB
Mac OS X v10.2.8 - v10.3
PowerPC G3
128 MB
Note; Mac OS Extended(Journaled), 
Mac OS Extended
BrowserInternet Explorer 6.0- Safari
Hard Disk Space800 MB
Note; For bundled software installation.700 MB
Note; For bundled software 
installation.
CD-ROM DriveRequired
Other restrictionsXGA 1024 x 768
 
						

							63 Appendix
Specifications are subject to change without notice.
Additional System Requirements for On-Screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must be 
installed. The on-screen manual may not be displayed 
properly depending on your operating system or Internet 
Explorer version. We recommend that you keep your 
system up to date with Windows Update. Browser: Help Viewer
Note: The on-screen manual may not be displayed properly 
depending on your operating system or Help Viewer 
version. We recommend that you keep your system up to 
date with Software Update.
 
						

							64Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the 
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
You may cause an electric shock, fire, or damage the machine if you ignore any of these safety 
precautions.
Choosing a locationDo not place the machine close to flammable solvents such as alcohol or thinners.
Power supplyNever attempt to plug in or unplug the machine from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist 
the power cord. Do not place heavy objects on the power 
cord.
Never plug the machine into a power socket that is shared 
with other equipment (extension lead/cord, 2- or 3-way 
adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug 
the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe 
off any dust or dirt collected on the plug and the power outlet. 
If the machine is placed at a location exposed to a lot of dust, 
smoke, or high humidity, the dust collected on the plug 
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving 
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on 
the thunder storm.
Use the power cable included with the machine.
 
						

							65 Safety Precautions
Cleaning the machineUse a damp cloth to clean the machine. Never use 
flammable solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical 
components inside the machine, it could cause a fire or 
electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage 
the machine.
Maintaining the 
machineDo not attempt to disassemble or modify the machine. There are no user serviceable parts inside 
the machine.
The machine contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide.
Working around the 
machineDo not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical components 
inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
Choosing a locationDo not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation 
free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supplyEnsure that the area around the power outlet is kept clear at 
all times so you can easily unplug the power cord if 
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
 
						

							66Safety Precautions
Working around the 
machineNever put your hands or fingers in the machine while it is printing.
When moving the machine, carry the machine at both ends.
Do not hold the rear side of the machine.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents 
(alcohol, thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for 
service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak 
and damage the machine.
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The 
Platen Glass may break and cause injury.
FINE Cartridges (Ink 
Cartridges)For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake FINE Cartridges (Ink Cartridges).
Ink may spill out and stain clothing or the surrounding area.
Never touch the electrical contacts or Print Head Nozzles on 
a FINE Cartridge (Ink Cartridge) after printing. The metal 
parts may be very hot and could cause burns.
Do not throw FINE Cartridges (Ink Cartridges) into fire.