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Canon Pixma Mp210 Quick Start Guide

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Page 51

47 Troubleshooting
Cannot Connect to Computer Properly
„Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
Installation does not start automatically 
when the Setup CD-ROM is inserted 
into your computer’s disc drive.
(1)Click Start then Computer.
In Windows XP, Click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
(2)Double-click the CD-ROM icon   on the displayed window.
NoteTo use the Run command to start the setup program, specify your disc...

Page 52

48Troubleshooting
„“This device can perform faster” Message Is Displayed
Print Results Not Satisfactory
If the print result is not satisfactory, confirm the paper and print quality settings first.
zDo the page size and media type settings match the size and type of the 
loaded paper?
When these settings are incorrect,  you cannot obtain a proper print result. If you are printing a 
photograph or an illustration, incorrect paper type  setting may reduce the quality of printout color. 
Also, if you print...

Page 53

49
Troubleshooting
„ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight 
Lines Are Misaligned
„ White Streaks
CauseAction
FINE Cartridge is not installed properly 
/ There is no ink left. Remove the FINE Cartridge, then reinstall it.
Small dusts may be stuck between the contact points. In this case, the print 
result may be improved by reinstalling the FINE Cartridge.
Also, check that the protective tape (A) is removed.
Print Head nozzles are clogged. See “When Printing Becomes Faint...

Page 54

50Troubleshooting
„Printed Paper Curls or Has Ink Blots
„ Printed Surface Is Scratched/Paper Is Smudged
CauseAction
Paper is too thin. When printing data with high color saturation such as photographs or images in 
deep color, we recommend using Photo Paper Pro or other Canon specialty 
paper. See “Media Types You Cannot Use” on page 9.
CauseAction
Paper Feed Roller is dirty. Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure only when...

Page 55

51
Troubleshooting
Paper is curled. For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded in the Rear Tray for a long time may cause the paper 
to curl. If this happens, load the paper with the other side facing up. It may 
resolve the problem.
We recommend putting unused paper back into the package and keep them on 
a level surface.
For Other Paper
If you are using paper with either any of the corners or the whole printing 
surface curled, the paper may...

Page 56

52Troubleshooting
„Colors Are Uneven or Streaked
The Print Result Not Sa tisfactory When Copying
If these do not resolve the problem, also see  “Print Results Not Satisfactory” on page 48.
Printing Does Not Start
CauseAction
Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 26 and 
perform any necessary maintenance operations.
Print Head is misaligned. See “Aligning the Print Head” on page 31 to perform Automatic Print Head  Alignment.
CauseAction
The...

Page 57

53
Troubleshooting
Paper Does Not Feed Properly
The machine is not ready. Check if the  Power lamp is lit green.
If the  Power  lamp is off, turn the machine on.
While the  Power lamp is flashing green, the machine is initializing. Wait until the 
Power  lamp stops flashing and remains lit green.
NoteWhen printing large data such as a photo or graphics, it may take longer to start 
printing.
CauseAction
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too...

Page 58

54Troubleshooting
Paper Jams
CauseAction
Paper jammed in the Paper Output Slot 
or the Rear Tray. Remove the paper following the procedure below.
(1)
Slowly pull the paper out, either from the Rear Tray or from the Paper Output 
Slot, whichever is easier.
z If the paper tears and a piece remains inside the machine, turn the machine 
off, open the Scanning Unit (Printer Cover) and remove it.
Be careful not to touch the components inside the machine.
After removing all paper, close the Scanning Unit...

Page 59

55
Troubleshooting
Error Message Appears on  the Computer Screen
„Writing Error/Output E rror/Communication Error
„Error No.: 300 Is Displayed
CauseAction
The machine is not ready. Confirm that the  Power lamp is lit green.
If the  Power  lamp is off, turn the machine on.
While the  Power lamp is flashing green, the machine is initializing. Wait until the 
Power  lamp stops flashing and remains lit green.
If the  Alarm  lamp is lit orange, an error may have occurred on the machine. For 
details on how to...

Page 60

56Troubleshooting
„Error No.: 1700/1710 Is Displayed
„Error No.: 2001 Is Displayed
„Error No.: 2002 Is Displayed
Machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the 
computer.
zIf you are using a relay device such as a USB hub, disconnect it, connect the 
machine directly to the computer, and try printing again. If printing starts 
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There...
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