Canon Pixma Ip5000 Quick Start Guide
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Photo Printer Series Quick Start Guide QA7-3440-V01XXXXXXXX ©CANON INC.2004PRINTED IN THAILAND The following ink tanks are compatible with this printer. For details on ink tank replacement, refer to “Replacing an Ink Tank” in this guide.Quick Start GuideCanon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A.Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCanon Canada, Inc.6390 Dixie Road, Mississauga, Ontario, L5T 1P7, CanadaCanon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.Canon Mexicana S. de R.L. de C.V.Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the printer): Model Number (located on the front of the printer): Setup Software & User’s Guide CD version number (USCD X.X) located on your CD-ROM: Purchase Date: Canon U.S.A. Customer Technical Support Sequence*1.Internet — www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, produ ct information, and “where to buy” instructions are found here. 2. Email Tech Support — www.canontechsupport.com For individual attention to a special issue, try emailing our friendly te chnical engineers, specially trained to communicate quick, easy, an d logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support — (1-800-828-4040) This option provides live telephone technical support, free of service charges, Monday- Saturday (excluding holidays), during your products 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752 ). 4. Extended Service and Support — www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and e asy-to-use extended service program that provides up to three full years of service and sup port coverage at a very attractive price. CarePAK offers toll-free Canon technical suppor t and includes Canon’s superb InstantExchange product replacement program. For furthe r information about extending your Canon service and support, call ( 1-800-385-2155), or visit our web site at www.canonesp.com . CarePAK must be purchased during your product’s warranty peri od. For more information and up dated program specifics, please visit our web site at www.canontechsupport.com . *Support program specifics are subject to c hange without notice. Ordering Information For additional supplies, use the following descriptions and order numbers.DescriptionOrder # Ink Tanks BCI-3e Black 4479A003 BCI-6 Black 4705A003 BCI-6 Cyan 4706A003 BCI-6 Magenta 4707A003 BCI-6 Ye ll o w 4708A003Canon Specialty Papers Glossy Photo Paper (8.5 x 11 /20 sheets) 1026A009 High Resolution Paper ( 8.5 x 11/ 100 sheets) 1033A011 Matte Photo Paper ( 8.5 x 11/ 50 sheets) 7981A004 Photo Paper Plus Glossy ( 4 x 6/ 20 sheets) 7980A007 Photo Paper Plus Glossy ( 4 x 6/ 50 sheets) 7980A012 Photo Paper Plus Glossy ( 4 x 6/ 120 sheets) 7980A022 Photo Paper Plus Glossy ( 5 x 7/ 20 sheets) 7980A019 Photo Paper Plus Glossy ( 8.5 x 11/ 20 sheets) 7980A006 Photo Paper Plus Semi-Gloss ( 4 x 6/50 sheets) 8386A010 Photo Paper Pro for Borderless Printing ( 4 x 6/20 sheets) 1029A014 Photo Paper Pro for Borderless Printing ( 4 x 6/75 sheets) 1029A027 Photo Paper Pro ( 8.5 x 11 /15 sheets) 1029A004 Photo Paper Pro ( 8.5 x 11 /30 sheets) 1029A028 Transparencies ( 8.5 x 11 /50 sheets) 1043A004Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com . © 2004 Canon U.S.A., Inc. Canon is a regist ered trademark of Canon Inc. All other product and brand names are tra demarks of their respective owners. As an E NERGY STAR® partner, Canon U.S.A., Inc., has determined th at this product meets the E NERGY STAR® guidelines for energy efficiency.
Canon PIXMA iP5000 Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part , without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thorou ghly in order that it will be an easy-to-use guide to your Canon PIXMA iP5000 Photo Printer. All stat ements, technical information and recommendations in this manual and in any guides or related documents ar e believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was comp iled from publicly available information. No representation is made regarding the accuracy thereof. Trademarks z Canon is a registered trademark of Canon Inc. z PIXMA is a trademark of Canon Inc. z PhotoRecord is a trademark of Canon In formation System Research Australia. z Macintosh, Mac and the Mac logo are registered trademar ks of Apple Computer, Inc., registered in the U.S. and other countries. z Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and other countries. z All other product and brand names are tr ademarks of their respective owners. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042
Contents1 Contents Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Advanced Printing Printing Photographs Directly from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adjusting the Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 9 Using the Bundled Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Printing Borderless Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Printing Maintenance Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Troubleshooting Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7 Cannot Print Properly from the Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Appendix Installing the Printer Driver When Using Mac OS 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Basic Printing 2 Basic Printing This Quick Start Guide describes some of the features of your printer and how to use them. For more info rmation, view the iP5000 User’s Guide on the Setup Software & User’s Guide CD-ROM , or use the online help within your printer driver interface: While in the printer’s properties window, press the F1 key, or click ? in the upper right corner. Then click the feature you want to know more about, or click the Help button when displayed. While in the Page Setup dialog box or Print dialog box, click ? in the lower left corner. Clicking ? provides detailed information about each setting. When the Help window appears, select your desired topic. Turning on the Printer 1Press the POWER button. The POWER lamp flashes while the printer warms up and changes to steady (non- flashing) green when the printer is ready.
Basic Printing3 zBefore unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. z If the POWER lamp changes to orange and begins flashing, refer to “ Handling Error Messages ” on page 75. Loading Paper This section describes how to load pape r in the Sheet Feeder and the Cassette. „Print Media to Avoid Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper • Damp paper • Excessively thin paper (less than 64 gsm or 17 lb) • Excessively thick paper* (more than 105 gsm or 28 lb) * non-Canon branded paper •Picture postcards • Postcards affixed with photos or stickers • Envelopes with double flaps • Envelopes with sticker flaps • Envelopes with an embossed or treated surface • Any type of paper with holes (Loose-leaf paper is an exception; it is printable when loaded from the Sheet Feeder.) Sheet Feeder Cassette
Basic Printing 4 „Using the Sheet Feeder and the Cassette You can load paper in both the Sheet Feeder and Cassette. Loading paper in the Sheet Feeder is easy, and is convenient if you frequently switch to and print on various sizes or types of paper. Loading paper in the Cassette allows you to print without reloading paper for each job. This is convenient for loading a large volu me of the type of paper you regularly print onto. Loading paper in both the Sheet Feeder and Cassette makes the following paper feed methods available: • Changing the paper source to f eed different types/sizes of paper If you load plain paper in the Cassette an d photo paper in the Sheet Feeder, changing the paper source allows you to print on both types of paper without removing and reloading paper. To change the paper source, use the Paper Feed Switch on the printer or printer driver. You can also specify the type/size of paper to be fed from the Cassette for regular use with the printer driver. For example, you can specify that Letter-sized plain paper is always fed from the Cassette whenever you print. For information on the printer driver settings, refer to “Changing the Paper Source” in the User’s Guide. • Continuous printing on the same type/size of paper by using both the Sheet Feeder and Cassette together If the Sheet Feeder or Cassette runs out of paper, the paper source automatically switches to the other one. This is useful for printing onto a large volume of paper. To use this feature, you need to conf igure the printer driver beforehand. For information on the printer driver settings, refer to “Changing the Paper Source” in the User’s Guide. • Choosing the paper source to match the location of the printer You can use just the Sheet Feeder or Cassette according to the location of the printer. For example, if you intend to install the printer in a small place, such as on a shelf with minimal space, you can use just the Cassette for printing. Legal-sized paper and 2.13 x 3.39/ 54.0 x 86.0 mm size paper are not loadable in the Cassette. For more information on the media loadable in the Sheet Feeder and the Cassette, refer to “Printing Media” in the User’s Guide.
Basic Printing5 „Loading Plain Paper in the Sheet Feeder zFor detailed information on the specialty media Canon provides for use with its various printers, refer to “Using Specialty Media ” on page 13. z See “Printing Media” in the User’s Guide for detailed instructions on how to load envelopes and specialty media into the printer. 1Flatten the four corners of th e paper before loading it. When paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. 2Prepare to load paper. You can also select the paper source with the printer driver. For details, refer to “Changing the Paper Source” in the User’s Guide. (1) 1 Open the Paper Support. 2 Pull out the Paper Support Extension to support the paper. (2) 1 Push the upper center ( ) of the Front Cover to open the Paper Output Tray. 2 Pull out the Paper Output Tray Extension completely. Support the Front Cover with your hand when opening the tray. (3) Press the Paper Feed Switch so that the Sheet Feeder lamp lights. Sheet Feeder Lamp 1 1 2 2
Basic Printing 6 3Load the paper. zYou can use general copy paper or Canon’s Super White Paper SW-201. z You can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Sheet Feeder. However, do not stack more than 50 sheets in the Paper Output Tray. (2) Align the paper stack against the right side of the Sheet Feeder. (3) Slide the paper guide against the left side of the paper stack. Load Limit Mark Do not load beyond th is Load Limit Mark. (1) Load the paper into the Sheet Feeder with the print side facing UP.