Canon Pixma Ip5000 Quick Start Guide

Printing Maintenance57
Print Head Deep Cleaning
If print quality does not improve by standard  Print Head Cleaning, try Print Head Deep 
Cleaning , which is a more powerful process. Note that cleaning the Print Head causes waste 
ink to be absorbed in the waste ink absorber.  Print Head Deep Cleaning consumes more ink 
than standard Print Head Cleaning, so perform this procedure only when necessary.
Ensure that the Inner Cover is closed.
1Ensure that the printer is on.
2Open the printer properties dialog...

Printing Maintenance
58
Print Head Deep Cleaning starts when the POWER lamp starts blinking. 
Do not perform any other operation until the  Print Head Deep 
Cleaning  finishes. This takes about one minute.
Clicking Initial Check Items  displays the items to be checked before 
cleaning.
4Print the nozzle check pattern to check the Print Head condition.
See  “Printing the Nozzle Check Pattern ” on page 49.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing...

Printing Maintenance59
3Start Print Head Deep Cleaning.
Print Head Deep Cleaning  starts when the POWER lamp starts blinking. 
Do not perform any other operation until the  Print Head Deep 
Cleanin g finishes. This takes about one minute.
Clicking  Initial Check Items  displays the items to be checked before 
cleaning.
(1) Ensure that  Cleaning is selected from the 
pop-up menu.
(2) Click  Deep Cleaning .
(3) Select the ink group to be deeply cleaned.
When cleaning the nozzles of black ink 
tanks: select...

Printing Maintenance
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4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern ” on page 49.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing an Ink Tank ” on page 42.
z If the print head nozzles are still not clean, open the Top Cover and 
ensure that there are sufficient ink levels in all ink tanks and turn off 
the printer. Be sure to perform another  Print Head Deep Cleaning 24 
hours after turning...

Printing Maintenance61
Aligning the Print Head
This operation must be carried out when usin g the printer for the first time. Aligning the 
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with 
automatic Print Head alignment only.
z Ensure that the Inner Cover is closed.
Aligning the Print Head Without a Computer
z The Print Head can also be aligned from the printer itself. 
1. With...

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62
4If a message warning you not to perform other operations is displayed, click 
OK.
5Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The 
printer is now ready to use.
zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
z If the pattern is still not printed successfully, refer to “Eleven flashes” 
in “Handling Error Messages ” on page...

Printing Maintenance63
1With the printer on, load a sheet of  Letter-sized plain paper in the Sheet 
Feeder.
2Open the  BJ Printer Utility  dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the 
Applications  folder, and then the  Utilities folder.
(2) Double-click the  Printer Setup Utility icon.
When using Mac OS X v.10.2 double-click the  Print Center icon.
(3) Select the name of your printer from the  Name list and click  Utility. 
When using Mac OS X v.10.2,...

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4Check the printed pattern.
If the pattern is printed as shown below, the Print Head is aligned automatically. The 
printer is now ready to use.
zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
z If the pattern is still not printed successfully, refer to “Eleven flashes” 
in “Handling Error Messages ” on page 75.
z If results of Automatic Print Head Alig nment is not satisfactory, refer to...

Troubleshooting65
Troubleshooting
This section provides troubleshooting tips  for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
z “Cannot Install the Printer Driver ” on page 66
z “Print Quality is Poor or Contains Errors ” on page 67
z “Troubleshooting Printer Hardware ” on page 69
z “Paper Does Not Feed Properly ” on page 71
z “Paper Jams ” on page 72
z “Handling Error Messages ” on page 75
z “An Error Message Appears on the Screen ” on page...

Troubleshooting
66
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctly Follow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD -ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists, refer to your Windows...