Canon Pixma Ip2600 Quick Start Guide

47 Troubleshooting
„Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight 
Lines Are Misaligned
„White Streaks
CauseAction
The media is loaded with the wrong 
side facing upwards.When using paper with one printable surface, make sure the paper is loaded 
with the printable side facing up.
Printing on the wrong side of such paper may cause unclear prints or prints with 
reduced quality.
Refer to the instruction manual supplied with the paper for detailed information 
on the printable...

48Troubleshooting
„Printed Paper Curls or Has Ink Blots
„Printed Surface Is Scratched/Paper Is Smudged
CauseAction
Paper is too thin. When printing data with high color saturation such as photographs or images in 
deep color, we recommend using Photo Paper Pro or other Canon specialty 
paper. See “Using Specialty Media” on page 8.
CauseAction
Printing on inappropriate type of paper.
zCheck to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 10 to...

49 Troubleshooting
„Colors Are Uneven or Streaked
Paper is curled.For Plain Paper
Turn the paper over and reload it to print on the other side.
Leaving the paper loaded in the Rear Tray for a long time may cause the 
paper to curl. If this happens, load the paper with the other side facing up. It 
may resolve the problem.
We recommend putting unused paper back into the package and keep them 
on a level surface.
For Other Paper
If you are using paper with either any of the corners or the whole printing...

50Troubleshooting
Printer Does Not Start
CauseAction
The printer is not powered on. / The 
power plug is not connected.Make sure that the power plug is securely plugged into the Power Cord 
Connector of the printer. Plug the power plug all the way in, since it may be 
difficult to plug.
Unnecessary print jobs are left in 
queue. / Computer problems.Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete 
them.
(1)Open the printer...

51 Troubleshooting
Paper Does Not Feed Properly
CauseAction
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.
See “Paper Handling” on page 9 to make sure that the paper you are using is 
suitable.
If the paper is curled, see “Paper is curled.” on page 49 to correct paper curl.
Paper Feed Roller is dirty. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure 
only when necessary.
For details on cleaning, see...

52Troubleshooting
Paper Jams
Important
If you need to turn off the printer to remove jammed paper during printing, refer to “Printing from Your 
Computer” in the Users Guide on-screen manual to cancel print jobs before turning off the printer.
CauseAction
Paper jammed in the Paper Output Slot 
or the Rear Tray.Remove the paper following the procedure below.
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output 
Slot, whichever is easier.
zIf the paper tears and a piece remains...

53 Troubleshooting
Alarm Lamp Flashes Orange
„Alarm Lamp Flashes Orange
When a printer error occurs, the Alarm lamp flashes orange as shown below. The number of 
flashes indicates the type of error that has occurred. Count the flashes and take the appropriate 
action to correct the error.
(A) Note the number of flashes
(B) Flashes repeatedly
CauseAction
Two flashes: Printer is out of paper. /
Paper does not feed.Reload paper in the Rear Tray and press the RESUME/CANCEL button.
Three flashes: Paper Output...

54Troubleshooting
„Power Lamp Flashes Green and Alarm Lamp Flashes Orange 
Alternately
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from 
the power supply. Plug the printer back in and turn the printer back on after leaving it for one 
minute or more.
If the problem is not resolved, contact your Canon Service representative.
Fifteen Flashes: The FINE Cartridge 
cannot be recognized.Possible causes are as follows:
zThe FINE Cartridge may not be installed...

55 Troubleshooting
Message Appears on the Computer Screen
„Service Error 5100 Is Displayed
„Writing Error/Output Error/Communication Error
CauseAction
Movement of the FINE Cartridge 
Holder is blocked.Cancel printing from your computer, turn off the printer. Then clear the paper 
jam or foreign object that is preventing the FINE Cartridge Holder from moving.
ImportantBe careful not to touch the components inside the printer. The printer may not 
print out properly if you touch it.
CauseAction
The printer...

56Troubleshooting
„Error Number: 300 Is Displayed
„Error Number: 1700/1710 Is Displayed
„Ink Info Number: 1688 Is Displayed
„Ink Info Number: 1686 Is Displayed
CauseAction
The printer is not ready. Confirm that the Power lamp is lit green.
If the Power lamp is off, turn the printer on.
While the Power lamp is flashing green, the printer is initializing. Wait until the 
Power lamp stops flashing and remains lit green.
If the Alarm lamp is flashing orange, an error may have occurred in the printer. 
For...