Canon Pixma Ip2600 Quick Start Guide

37 Routine Maintenance
Cleaning Your Printer
This section describes the cleaning procedure that is needed to maintain your printer.
„Wiping Off Dirt on the Printer
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface 
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.
„Cleaning the Paper Feed Roller (Roller Cleaning)
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear 
the roller, so...

38Routine Maintenance
8Confirm the displayed message and click OK.
If the problem is not resolved, turn off the printer, unplug the power plug, and then wipe the 
paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab 
or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; 
rotate it with the cotton swab. If this does not solve the problem, contact your Canon Service 
representative.
1Make sure that the printer is...

39 Routine Maintenance
If the problem is not resolved, turn off the printer, unplug the power plug, and then wipe the 
paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab 
or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; 
rotate it with the cotton swab. If this does not solve the problem, contact your Canon Service 
representative.
„Cleaning the Inside of the Printer
If the printed paper is smudged, the...

40Routine Maintenance
4Load this and only this sheet of paper in the 
Rear Tray with the open side facing up.
5Open the printer properties dialog box.
6Click the Maintenance tab, and then Bottom Plate Cleaning.
7Confirm the displayed message and click Execute.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate 
Cleaning again.
If the problem is not resolved after performing cleaning twice,...

41 Routine Maintenance
4Load this and only this sheet of paper in the 
Rear Tray with the open side facing up.
5Open the Canon IJ Printer Utility dialog 
box.
6Make sure that Cleaning is selected in the pop-up menu.
7Click Bottom Plate Cleaning.
8Confirm the displayed message and click OK.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate 
Cleaning again.
If the problem is not resolved...

42Routine Maintenance
zCleaning the Protrusions Inside the Printer
If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton 
swab or the like.
Caution
Be sure to turn off the power and disconnect the power plug before cleaning the printer.
 

43 Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the printer.
z“Cannot Install the Printer Driver” on page 44
z“The USB Connection Does Not Work Properly” on page 45
z“Print Results Not Satisfactory” on page 46
z“Printer Does Not Start” on page 50
z“Paper Does Not Feed Properly” on page 51
z“Paper Jams” on page 52
z“Alarm Lamp Flashes Orange” on page 53
z“Message Appears on the Computer Screen” on page 55
If an Error Occurs When the...

44Troubleshooting
Cannot Install the Printer Driver
CauseAction
Unable to proceed beyond the Printer 
Connection screen.If you were unable to proceed beyond the Printer Connection screen, follow 
the procedure below to reinstall the printer driver.
(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit, then remove the CD-ROM.
(5)Turn the printer off.
(6)Restart the computer.
(7)Make sure you...

45 Troubleshooting
The USB Connection Does Not Work Properly
„The Printer Is Not Recognized Properly
„The Printer Is Not Recognized Properly
CauseAction
USB hub is used. Connect the printer directly to the computer’s USB port without going through 
the hub.
USB driver is not installed correctly. The computer does not recognize the printer properly. Reinstall the USB driver 
using the latest version of the driver.
CauseAction
USB hub is used. Connect the printer directly to the computer’s USB port without...

46Troubleshooting
Print Results Not Satisfactory
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, 
confirm the paper and print quality settings first.
zCheck 1: Do the page size and media type settings match the size and 
type of the loaded paper?
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a 
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color. 
Also, if...