Canon network camera VBS31D User Manual
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136
(1) Exposure Mode
Select from [Auto], [Manual], [Auto (Flickerless)] or
[Auto (Shutter-priority AE)].
If [Auto] is selected for [Day/Night] under [Camera] in
the Setting page (p. 43), select [Auto ], [Auto
(Flickerless)] or [Auto (Shutter-priority AE)].
[Auto]
The exposure is controlled automatically.
[Manual]
The exposure is set by adjusting the shutter speed
and gain values manually.
[Auto (Flickerless)]
In this mode, video flickering caused by fluorescent
lights, etc., can be reduced. The...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-135.png "Page 136
136
(1) Exposure Mode
Select from [Auto], [Manual], [Auto (Flickerless)] or
[Auto (Shutter-priority AE)].
If [Auto] is selected for [Day/Night] under [Camera] in
the Setting page (p. 43), select [Auto ], [Auto
(Flickerless)] or [Auto (Shutter-priority AE)].
[Auto]
The exposure is controlled automatically.
[Manual]
The exposure is set by adjusting the shutter speed
and gain values manually.
[Auto (Flickerless)]
In this mode, video flickering caused by fluorescent
lights, etc., can be reduced. The...")
![Page 137
Performing Operations and Settings in the Admin Viewer
137
Admin Viewer/VB Viewer
6
Example of setting method:
Illuminate a white subject (white paper, etc.) using
the light source, making sure the subject fills the
entire screen, and then execute [One-shot WB].
[R Gain], [B Gain]
When setting the white balance manually, set the
values of red and blue gain in the range 0 to 1023 to
match the light source.
„Setting the Day/Night Mode
(1) [Auto]
The camera automatically switches to day mode or
night...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-136.png "Page 137
Performing Operations and Settings in the Admin Viewer
137
Admin Viewer/VB Viewer
6
Example of setting method:
Illuminate a white subject (white paper, etc.) using
the light source, making sure the subject fills the
entire screen, and then execute [One-shot WB].
[R Gain], [B Gain]
When setting the white balance manually, set the
values of red and blue gain in the range 0 to 1023 to
match the light source.
„Setting the Day/Night Mode
(1) [Auto]
The camera automatically switches to day mode or
night...")
![Page 138
138
Click [Register] after completing the above settings to register
the custom settings.
(1) Custom setting button
Select the numbered button with the registered
custom settings to load the settings.
(2) [Register Custom Settings]
The [Register Custom Settings] panel is displayed.
(3) [Register to]
Select the number for the custom setting you want to
register from the selection box.
(4) [Include Current PTZ Position] checkbox
Select the checkbox to register the current pan, tilt,
and zoom...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-137.png "Page 138
138
Click [Register] after completing the above settings to register
the custom settings.
(1) Custom setting button
Select the numbered button with the registered
custom settings to load the settings.
(2) [Register Custom Settings]
The [Register Custom Settings] panel is displayed.
(3) [Register to]
Select the number for the custom setting you want to
register from the selection box.
(4) [Include Current PTZ Position] checkbox
Select the checkbox to register the current pan, tilt,
and zoom...")
![Page 139
Performing Operations and Settings in the Admin Viewer
139
Admin Viewer/VB Viewer
6
„Adjusting Image Quality
(1) [Noise Reduction]
Select [Mild], [Standard], or [Strong] for the noise
reduction setting.
Principally, this setting is more effective in low-light
conditions. When set to [Strong], the noise reduction
effect is increased, but the afterimage of moving
subjects becomes easier to see. When set to [Mild],
the noise reduction effect is decreased and resolution
is increased, but the video...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-138.png "Page 139
Performing Operations and Settings in the Admin Viewer
139
Admin Viewer/VB Viewer
6
„Adjusting Image Quality
(1) [Noise Reduction]
Select [Mild], [Standard], or [Strong] for the noise
reduction setting.
Principally, this setting is more effective in low-light
conditions. When set to [Strong], the noise reduction
effect is increased, but the afterimage of moving
subjects becomes easier to see. When set to [Mild],
the noise reduction effect is decreased and resolution
is increased, but the video...")
![Page 140
140
(3) [Intelligent Function (Volume detection)]
The volume detection status is displayed. When
sound that meets the criteria selected under [Event] >
[Volume Detection] in the Setting Page is detected,
the icon turns green (p. 56).
Example:
Volume Detection status ON
Recording to a Memory Card Manually
Video displayed in the Admin Viewer can be manually
recorded to a memory card.
Note
To record on a memory card, a memory card must be inserted
in the camera (p. 125) and [Save Logs and Videos]...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-139.png "Page 140
140
(3) [Intelligent Function (Volume detection)]
The volume detection status is displayed. When
sound that meets the criteria selected under [Event] >
[Volume Detection] in the Setting Page is detected,
the icon turns green (p. 56).
Example:
Volume Detection status ON
Recording to a Memory Card Manually
Video displayed in the Admin Viewer can be manually
recorded to a memory card.
Note
To record on a memory card, a memory card must be inserted
in the camera (p. 125) and [Save Logs and Videos]...")
![Page 142
142
You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting
Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)).
When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save
further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Video files when recording-mode stream transmission failed to be sent...](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-141.png "Page 142
142
You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting
Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)).
When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save
further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility.
Video files when recording-mode stream transmission failed to be sent...")
![Page 145
Modifiers
145
7
Appendix
„Available Modifiers
The modifiers that can be used for each setting item are specified below.
[HTTP Upload] (p. 52)
[Parameter (query string)]
All modifiers can be used.
[FTP Upload] (p. 52)
[Subdirectory Name to Create]
Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used.
[File Name to Create]
Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
[E-mail Notification] (p. 53)
[Message Body]
All modifiers can be used.](http://img.usermanuals.tech/thumb/14/1408/w64_network-camera-vbs31d-1478297641_d-144.png "Page 145
Modifiers
145
7
Appendix
„Available Modifiers
The modifiers that can be used for each setting item are specified below.
[HTTP Upload] (p. 52)
[Parameter (query string)]
All modifiers can be used.
[FTP Upload] (p. 52)
[Subdirectory Name to Create]
Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used.
[File Name to Create]
Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
[E-mail Notification] (p. 53)
[Message Body]
All modifiers can be used.")
Chapter 7 Appendix ❏Memory Card Access ❏Modifiers ❏Troubleshooting ❏List of Log Messages ❏List of Viewer Messages ❏Restore Default Settings ❏List of Factory Default Settings ❏Specifications ❏Index
142 You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)). When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility. Video files when recording-mode stream transmission failed to be sent due to network errors (JPEG only) Video files when HTTP or FTP upload failed (JPEG/H.264(1)) Video files manually recorded by the user from the Admin Viewer (JPEG/H.264) Video files recorded by [External Device Input], [Volume Detection], and the intelligent functions when an event occurs (JPEG/H.264(1)) Video files recorded using a timer (JPEG/H.264(1)) „Access to the Memory Card Use the Recorded Video Utility (p. 112) of the Admin Tools or FTP software (not included) to access the camera using the camera’s IP address. FTP Software Settings Address: Camera IP address (factory default setting: 192.168.100.1) User ID: Administrator user ID (factory default setting: root) Password: Administrator password (factory default setting: camera) „Directory Structure for Data Downloaded with Recorded Video Utility When video on a memory card is downloaded to a computer with the Recorded Video Utility, folders are created automatically in accordance with conditions such as the camera and the date and time. The following shows the folder structure. Example: H.264 video, manually recorded using a camera with an IP address of 192.168.100.1, on Sept. 10, 2013, from 16:00:00 to 16:59:59 (Camera Time Zone: GMT+09:00). (1) Folder specified with [Download to] (2) IP address of the camera (3) Video recording date (4) Recording start and end times (UTC) (5) Time difference from UTC (6) Recording type E: Event M: Manual recording R: Recording-mode stream T: Timer U: Upload (7) Video format (JPEG or H.264) Note A folder is created once per hour. If the time difference is added to the starting and ending times, it will equal the local time. Memory Card Access Important When deleting a video using a method other than the Recorded Video Utility, you must perform [Recreate Video Management Information] under [Memory Card] in the setting page (p. 70). Canon will assume no liability for any accident or damage resulting from use of FTP software. D:\work \ 192.168.100.1 \ 20130910 \ 070000_075959 _ +9 _ M _ H264 (1) (2) (3) (4) (5) (6) (7)
Memory Card Access 143 7 Appendix „File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2013, starting from 16:06:19 (Camera Time Zone: GMT+09:00). (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) Recording type E: Event M: Manual recording R: Recording-mode stream T: Timer U: Upload Note The file creation time will be earlier than the actual start of recording time. If multiple video files were created because recording continued for several seconds or more, a new file name with different values for (2) and the sequential number ending will be used. In the above example, if recording starts at 16:09:19, and the next file is switched to 4 seconds later, the file name will be as follows. 20130910070623-070619-M00_508.mov Since this is a continuation of the recording that started at 16:09:19, the recording start time (3) will remain as “070619”. The sequential number at the end of the file name will be increased by one increment. 20130910 070618-070619- M 00 _ 507 .mov (1) (2) (3) (4)
144 According to the setting item, you can specify parameters using modifier “% characters”. Note A runtime error will occur if the specified name does not match. If this modifier is not defined, “%” will be deleted. Modifiers ModifiersMeaningDescription of character string entered %n Reason for capture (number) 0 (test) | 1 (External device input) | 33 (Timer 1) | 34 (Timer 2) | 35 (Timer 3) | 36 (Timer 4) | 145 (Volume detection) | 161 (Intelligent Function Detection Setting 1) | 162 (Intelligent Function Detection Setting 2) | 163 (Intelligent Function Detection Setting 3) | 164 (Intelligent Function Detection Setting 4) | 165 (Intelligent Function Detection Setting 5) | 166 (Intelligent Function Detection Setting 6) | 167 (Intelligent Function Detection Setting 7) | 168 (Intelligent Function Detection Setting 8) | 169 (Intelligent Function Detection Setting 9) | 170 (Intelligent Function Detection Setting 10) | 171 (Intelligent Function Detection Setting 11) | 172 (Intelligent Function Detection Setting 12) | 173 (Intelligent Function Detection Setting 13) | 174 (Intelligent Function Detection Setting 14) | 175 (Intelligent Function Detection Setting 15) %N Reason for capture (character string) | NULL (blank entry or timer event test) %X Width of video Number of pixels in horizontal direction %Y Height of video Number of pixels in vertical direction %C Camera number 1 %D Camera name Setting for [Camera Name (alphanumeric characters)] %P Pan position -174.99 – 175.00 0 %T Tilt position -90.00 – 0.00 0 %Z Zoom position 0.01 – 300.00 0 %V Camera server VB-S30D/VB-S31D/VB-S800D/VB-S900F %y Year of capture time 2001 – 2031 %m Month of capture time 01 – 12 %d Day of capture time 01 – 31 %w Day of week of capture time 0 – 6 (Sunday to Saturday) %H Hours of capture time 00 – 23 %M Minutes of capture time 00 – 59 %S Seconds of capture time 00 – 59 %s Milliseconds of capture time 000 – 999 %z Time zone of capture time -1200 – +1300 %a Weekday name of capture timeSun | Mon | Tue | Wed | Thu | Fri | Sat %b Month name of capture time Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec %h Host Name
Modifiers 145 7 Appendix „Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 52) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 52) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. [E-mail Notification] (p. 53) [Message Body] All modifiers can be used.
146 Before contacting the dealer where you purchased the product or Canons Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Troubleshooting ProblemCountermeasures The camera does not start. Check if the LAN cable is connected correctly. Turn the camera off and on again (see “Installation Guide” > “Connecting the Camera”). VB Initial Setting Tool does not operate. Check if the LAN cable is connected correctly. Turn the camera off and on again (see “Installation Guide” > “Connecting the Camera”). The camera no longer responds to VB Initial Setting Tool 20 minutes after being turned on. Check if the camera and the computer in which the VB Initial Setting Tool is operating are connected to the LAN in the same segment. The VB Initial Setting Tool may not function when the [Windows Firewall] function is enabled. In this case, see “Notes on Use When the [Windows Firewall] Function is Enabled” (p. 19). Check if you are using an older version of the VB Initial Setting Tool. The top page of the camera is not displayed. Check if the LAN cable is connected correctly. Check if the network to which the camera is connected is set up correctly. In particular, check if the IP address, subnet mask and default gateway address are set within the ranges supported by the applicable network. If you have changed the IP address, the new address will not become effective until the camera is rebooted. Check if the correct URI (camera IP address) is entered in your web browser (p. 32, p. 72, p. 123). Check whether the connection is from a computer whose access is blocked in [Access Control] on the Setting page. Check the authentication method, [User Name], [Password], combination of certificates, and network rules for connection in [802.1X] on the Setting page with the system administrator. The Admin Tools will not start. The Admin Viewer will not start. “Your web browser is not supported.” If this message is displayed, use Internet Explorer 8 or later. “Application could not be started. Install .NET Framework 3.5 (SP1 or later).” If this message is displayed, install .NET Framework 3.5 (SP1 or later) or enable settings (p. 18). “Application could not be started. Install .NET Framework 4.5.” If this message is displayed, install .NET Framework 4.5 or enable settings (p. 18). “JavaScript is not available or disabled on your web browser.” If this message is displayed, set [Active Script] to [Enable] in Internet Explorers security settings. (See (2) below for instructions on how to set this.) “The settings from (1) to (3) below must be carried out to use the Admin Viewer and Admin Tools.” If this message is displayed, set the following. (1) Install the Admin Tools Certificate with the installer (p. 26). (2) When using Internet Explorer 9 or greater, follow the steps in “Registering the Top Page of the Camera as a Trusted Site” (p. 19) and add this web site to [Trusted sites] in Internet Explorers security settings. (3) In Internet Explorer click [Tools] > [Internet Options] > [Security] > [Custom level] and under the Security Settings list, set [XAML browser applications], [File download] and [Launching programs and files in an IFRAME] to [Enable]. Video is not displayed. To improve video quality, refer to “[Video] Setting Video Size, Quality and Frame Rate” in “Chapter 4 Setting Page” (p. 46) to change settings and make adjustments. Up to 30 viewers can access the camera at the same time. If this limit has been exceeded, video is not displayed and a message appears. There is no audio. If there is no audio, check the audio server settings of the camera and also check the sound and audio device settings for the computer. If you are using the Admin Viewer with the administrator authorities, check if the camera is connected to the RM Viewer or another viewer that lets the administrator use audio. In VB Viewer, audio cannot be used if the Canon Network Camera Audio Receiver add-on is not installed.
Troubleshooting 147 7 Appendix The camera cannot be controlled. If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera control privileges. If you connect to the Admin Viewer as an Authorized User, you cannot control the camera unless the administrator releases camera control. Consult the Administrator (p. 120). The pan, tilt, focus and zoom may operate abnormally if the pan and tilt operational durability estimates are exceeded (p. 127). The viewer gets disconnected. Check the network and computer for abnormality. Reboot the computer and connect again. You forgot your password. You can initialize all settings of the camera excluding date and time using the reset switch (p. 159). The administrator password required for initialization is “camera”. Note, however, that network settings such as the IP address and subnet mask will be initialized and must be set again. Data cannot be uploaded. Check the upload destination in the [Upload] menu, as well as the upload operation upon event in the [Event] menu, to see if both are set correctly. You can perform an operation check based on the currently set upload destination by running a test (p. 52) from the [Upload] menu. Check [Maintenance] > [View Logs] or logs on the server to check the detailed operating environment. For [View Logs], see “Application (Uploader) Messages” (p. 149). Also see “Important” in p. 51. For the server settings, contact your System Administrator. You cannot use recording-mode stream transmission. You cannot use recording-mode stream transmission if [Upload] > [Upload] is set to HTTP or FTP. Set [Upload] to [Upload Disabled] (p. 51). Video cannot be recorded on a memory card. To record video to a memory card when an event occurs, check the [Video Record Action] settings under [Event] in the setting page. When [Video Record Action] is set to [Upload], change it to [Record to Memory Card]. When recording-mode stream video that could not be transmitted due to network errors or video for which the HTTP/FTP upload failed is not stored on the memory card, check [Operation Settings] under [Memory Card] in the setting page. When [Operation Settings] is set to [Save Log], change it to [Save Logs and Videos]. To manually save recordings to a memory card, obtain camera control privileges. Files cannot be saved in the Settings page or Admin Tools. Windows prohibits saving to certain folders. Accordingly, an attempt to save a file may fail. Specify [Documents], [Pictures] and other folders. A message indicating “Cannot access the memory card. Please recreate the video management information on the Setting page.” appears when an attempt is made to start up the Recorded Video Utility. Select [Memory Card Information] under [Memory Card] in the setting page to check [Video Management Information Status]. When [Video Management Information Recreation Required] is displayed, click [Exec] in [Recreate Video Management Information] under [Memory Card Operations]. When video management information has been recreated, make sure that [Video Management Information Status] is [Normal]. ProblemCountermeasures
148 Log Messages on the Camera Log messages are classified into the following types. Note If no content is recorded in a log for approximately two hours, “-- MARK --” will be recorded in the message area. „Application (Camera) Messages W001 Starting and stopping of system [info] W030 Startup and shutdown of WebView Livescope Client [info] W031 Transmitted video data size [info] W040 Clearing to external memory [info] W101 Invalid user name [notice] W102 Invalid password [notice] W130 Buffer recovered [notice] W201 Invalid panorama image [warning] W230 Buffer overflow [warning] List of Log Messages CategoryLevelCodeFault level crit Error 4xx Software-level failure (Task operations will stop) err Error 3xx Operational error (Operations will continue) warning Warning 2xx Non-operational error notice Warning 1xx Error external to the system info Information 0xx Information on normal operation Description %1 webview (W001) %1 Starting or stopping Meaning wvhttp server (webview) has started or stopped. Description %1%2 host=, user=, prio=< Priority>(W030) %1 W: WebView session, V: Session-less video client, N: Session-less event client %2 +: Connect, -: Disconnect Meaning The camera server client was connected or disconnected. Description %1= host=, user=, video=: (W031) %1 W: WebView session, V: Session-less video client Meaning When a client disconnected, the total data that was sent to the client displayed in number of frames. Description %1 the image storing - %2 (W040) %1 Starting or stopping %2 Reason for starting/stopping Meaning Started or stopped clearing stream recording to external memory. Description user not found (W101) Meaning The camera was accessed by an unauthorized user. Description user password mismatch (W102) Meaning The password is invalid Description stream buffer recovered (W130) Meaning Video buffer for stream recording has recovered. Description corrupt panorama image - ignored (W201) Meaning Panorama image information acquisition failed. Description stream buffer overflowed (W230) Meaning The video buffer for the stream recording overflowed and video was discarded.
List of Log Messages 149 7 Appendix „Application (Uploader) Messages A004 Starting and stopping of uploader [info] A040 Number of uploads (MAIL) [notice] A041 Number of uploads (FTP) [notice] A042 Number of uploads (HTTP) [notice] A120 Resolution of upload destination name failed [notice] A121 Connection to upload destination failed [notice] A122 Connection to upload destination failed [notice] A134 Invalid upload setting (FTP/HTTP mode) [notice] A135 Invalid upload setting (FTP PORT/PASV mode) [notice] A136 Invalid upload setting (HTTP notification only/ image mode) [notice] A137 Invalid upload setting (E-mail notification) [notice] A138 Invalid upload setting (E-mail notification authentication mode) [notice] A274 Event buffer for upload overflowed [warning] A275 Video buffer for upload overflowed [warning] Description %1 uploader (A004) %1 Starting or stopping Meaning The uploader was started or stopped. Description uploader mail: normal=%1 test=%2 (A040) %1 Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. Description uploader ftp: normal=%1 test=%2 (A041) %1 Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. Description uploader http: normal=%1 test=%2 (A042) %1 Number of normal uploads. %2 Number of test uploads. Meaning Shows the number of uploads executed. Description uploader cannot resolve the server name (A120) Meaning The name of the upload destination could not be resolved. Description uploader cannot connect the server (A121) Meaning Execution of connect to upload destination failed. Description uploader cannot connect the server (A122) Meaning The upload destination could not be connected due to a reason other than A120 and A121. Description ftp/http mode invalid. uploader set forcibly (A134) Meaning The upload mode setting is invalid. The upload function was forcibly disabled. Description ftp port/pasv mode invalid. uploader set forcibly (A135) Meaning The PORT/PASV mode setting in connection with FTP upload is invalid. The PASV mode was forcibly set. Description http notice/image mode invalid. uploader set forcibly (A136) Meaning The notification only/image mode setting in connection with HTTP upload is invalid. The image mode was forcibly set. Description mode invalid. uploader set forcibly (A137) Meaning The e-mail notification setting is invalid. E- mail notification was forcibly disabled. Description authentication mode invalid. uploader set forcibly (A138) Meaning The setting for e-mail notification authentication mode is invalid. “SMTP_AUTH” was forcibly set. Description event queue is full (A274) Meaning Event buffer for upload overflowed. CountermeasureMake adjustments to reduce the number of event occurrences. Description buffer queue is full (A275) Meaning Video buffer for upload overflowed. CountermeasureMake adjustments to reduce the number of event occurrences. Also adjust the video quality, video size and frame rate for upload.
150 A470 Uploader initialization failed [crit] „Application (Audio Server) Messages B001 Starting and shutdown of audio server [info] B011 Audio client connected [info] B012 Audio client closed [info] B102 Client connection denied [notice] B103 Client forcibly disconnected [notice] B402 Audio server initialization failed [err] B403 Settings change failed [err] „Application (Video-Related) Messages V001 Starting and shutdown of video server [info] V020 Starting intelligent service [info] V021 Shutting down intelligence service [info] Description uploader initialization failure - %1 (A470) %1 Error number Meaning The uploader could not be initialized. CountermeasureIf the problem persists after rebooting the camera, the camera is faulty, arrange for servicing. Description %1 audio. (B001) %1 starting | stopping Meaning The audio server was started/shut down. Description [%1] %2 connected n=%3 (B011) %1 Client type (send | recv) %2 Client host IP address %3 Total number of clients Meaning An audio client was connected. Description [%1] %2 closed n= %3 (B012) %1 Client type (send | recv) %2 Client host IP address %3 Total number of clients Meaning An audio client was disconnected. Description %1 request denied [%2] (B102) %1 Client host IP address %2 Denial type (41 | 43 | ...) Meaning Client connection was denied due to an authentication error (41), time specification error (42), insufficient resource (43), specification of unsupported codec (45), specification of unpermitted user level (47), too many clients (49) or invalid operation mode (4a). Countermeasure41: Check user name, password or user list used when connecting. 42: Check playtime or maximum connection time settings used when connecting. 43: Reconnect or restart. 45: Use supported client software. 47: Check user level used when connecting. 49: Check client number settings. 4a: Check if usage of audio server is enabled. Description %1 access denied [%2] (B103) %1 Client host IP address %2 Denial type (41 | 42 | 4a) Meaning Connection was initially permitted, but the setting has subsequently been changed to prohibit access, thereby triggering a forced disconnection (the denial type is the same with B102). Description wvaudio initialization error [%1] (B402) %1 Error number Meaning The audio server could not be initialized. The audio server stops. CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. Description cannot set config [%1:%2] (B403) %1 Error notification number %2 Error number Meaning The settings could not be updated. The audio server stops. CountermeasureIf the problem persists after rebooting, the camera is faulty. Arrange for servicing. Description %1 video (V001) %1 Starting or stopping Meaning The video server was started/stopped. Description starting intelligent. (V020) Meaning Intelligent service was started. Description shutdown intelligent. (V021) Meaning Intelligent service was shut down.