Canon network camera VBS31D User Manual

Chapter 7
Appendix
❏Memory Card Access
❏Modifiers
❏Troubleshooting
❏List of Log Messages
❏List of Viewer Messages
❏Restore Default Settings
❏List of Factory Default Settings
❏Specifications
❏Index 

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You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting 
Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)). 
When either the storage capacity of the memory card or the number of files that can be saved is reached, you cannot save 
further video to the memory card. If this happens, delete any unneeded video files with the Recorded Video Utility. 
 Video files when recording-mode stream transmission failed to be sent...

Memory Card Access
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Appendix
„File Name Format for Data Downloaded with Recorded Video Utility
Example: Video, manually recorded on Sept. 10, 2013, starting from 16:06:19 (Camera Time Zone: GMT+09:00).
(1) Video recording date
(2) File creation time (UTC)
(3) Recording start time (UTC)
(4) Recording type
E: Event
M: Manual recording
R: Recording-mode stream
T: Timer
U: Upload
Note
 The file creation time will be earlier than the actual start of recording time.
 If multiple video files were created...

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According to the setting item, you can specify parameters using modifier “% characters”.
Note
 A runtime error will occur if the specified name does not match. 
 If this modifier is not defined, “%” will be deleted. 
Modifiers
ModifiersMeaningDescription of character string entered
%n Reason for capture (number)  0 (test) | 1 (External device input) | 33 (Timer 1) | 34 (Timer 2) | 35 (Timer 3) | 36 (Timer 4) |
145 (Volume detection) | 161 (Intelligent Function Detection Setting 1) | 
162 (Intelligent...

Modifiers
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Appendix
„Available Modifiers
The modifiers that can be used for each setting item are specified below. 
[HTTP Upload] (p. 52) 
[Parameter (query string)] 
All modifiers can be used. 
[FTP Upload] (p. 52) 
[Subdirectory Name to Create] 
Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. 
[File Name to Create] 
Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used. 
[E-mail Notification] (p. 53) 
[Message Body] 
All modifiers can be used.  

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Before contacting the dealer where you purchased the product or Canons Customer Service Center, check the items 
specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in 
the log message list. 
Troubleshooting
ProblemCountermeasures
The camera does not start.  Check if the LAN cable is connected correctly.  
 Turn the camera off and on again (see “Installation Guide” > “Connecting the 
Camera”). 
VB Initial Setting Tool does not...

Troubleshooting
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Appendix
The camera cannot be controlled.   If you connect the Admin Viewer as an administrator, you will have exclusive 
possession of the camera control privileges. If you connect to the Admin Viewer as an 
Authorized User, you cannot control the camera unless the administrator releases 
camera control.  Consult the Administrator (p. 120). 
 The pan, tilt, focus and zoom may operate abnormally if the pan and tilt operational 
durability estimates are exceeded (p. 127).
The viewer...

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Log Messages on the Camera
Log messages are classified into the following types.
Note
If no content is recorded in a log for approximately two hours, “-- 
MARK --” will be recorded in the message area.
„Application (Camera) Messages
W001 Starting and stopping of system [info] 
W030 Startup and shutdown of WebView Livescope 
Client [info] W031 Transmitted video data size [info] 
W040 Clearing to external memory [info] 
W101 Invalid user name [notice] 
W102 Invalid password [notice] 
W130 Buffer...

List of Log Messages
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Appendix
„Application (Uploader) Messages
A004 Starting and stopping of uploader [info] 
A040 Number of uploads (MAIL) [notice] 
A041 Number of uploads (FTP) [notice] 
A042 Number of uploads (HTTP) [notice] 
A120 Resolution of upload destination name failed 
[notice] 
A121 Connection to upload destination failed [notice] 
A122 Connection to upload destination failed [notice] A134 Invalid upload setting (FTP/HTTP mode) [notice] 
A135 Invalid upload setting (FTP PORT/PASV mode)...

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A470 Uploader initialization failed [crit] 
„Application (Audio Server) Messages
B001 Starting and shutdown of audio server [info] 
B011 Audio client connected [info] 
B012 Audio client closed [info] 
B102 Client connection denied [notice] B103 Client forcibly disconnected [notice] 
B402 Audio server initialization failed [err] 
B403 Settings change failed [err] 
„Application (Video-Related) Messages
V001 Starting and shutdown of video server [info] 
V020 Starting intelligent service [info] 
V021...