Canon network camera VBR11 User Manual

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Table of Contents
Introduction...................................................................................................................... 2
Precautions for Use (Disclaimer) ............................................................................................ 2
License Agreement for Included Software .................................................................... ......... 3
Trademarks ..................................................................................................................... ........ 3
Open Source Software ........................................................................................................... .3
Security Export Control ... ........................................................ ................................................ 4
User Manuals................................................................................................................... 5
Types of User Manuals .......................................................................................................... .5
How to Use This Operation Guide .......................................................................................... 5
Symbols Indicating Camera Models ...................... ................................................................. 6
Safety Precautions ........................................................................................................... 7
Precautions .................................................................................................................... ......... 8
Clean the Camera ............................................................................................................... .... 9
Camera Disposal ................................................................................................................ .. 10
Chapter 1 Before Use
Network Camera Capabilities ........................................................................................ 20
Camera Software ........................................................................................................... 21
Software Included on the Camera ........................................................................................ 21
Software Included on the Setup CD-ROM ............. ............................................................... 21
Additional Software/Licenses (Sold Separately) .... ............................................................... 23
Operating Environment.................................................................................................. 24
Camera Angle Setting Tool, Admin Viewer/VB Viewer, Admin Tools ................................... 24
Steps for Setting Up Camera......................................................................................... 25
Step 1 Pre-Installation Preparations...................................................................................... 25
Step 2 Check Camera Connection ....................................................................................... 25
Step 3 Install the Camera...................................................................................................... 25
Step 4 Set the Camera Angle  ............................ .................................................................. 25
Step 5 Adjust Advanced Settings  According to Use ............................................................ 26
Step 6 Use the Viewers ......................................................................................................... 26
Step 7 Use Admin Tools ....................................................................................................... 26
Troubleshooting ................................................................................................................ .... 26
Chapter 2 Camera Setup
Install Software .............................................................................................................. 2 8
Necessary Software ............................................................................................................. .28
Software Installation ...................................... ........................................................................ 28
Check/Make Security Settings....................................................................................... 31
Check Firewall Settings.................................... .....................................................................31
Register the Camera IP Address as a Trusted Si te .............................................................. 32
Settings When Using Windows Server................... ............................................................... 33
Making Initial Camera Settings ...................................................................................... 36
Launch the Camera Management Tool...................................................................... .......... 36
Searching for Cameras and Setting up Networks . ............................................................... 36 
						

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Set the Password, Date and Time, Camera Name and Video .............................................. 38
Registering Camera’s IP Address  to Trusted Sites............................................................... 40
Access the Top Page of the Camera to Check Video ................................................... 41
Access the Top Page from Camera Management Tool........................................................ 41
Top Page............................................................................................................................... 41
Checking Camera Video ............... ........................................................................................ 43
Chapter 3 Camera Angle Setting Tool
Launch the Camera Angle Setting Tool and Connect to a Camera .............................. 46
Launch the Camera Angle Setting Tool ................. ............................................................... 46
Connect to the Camera ......................................................................................................... 4 6
Disconnect from the Camera and  Close the Software................................................ .......... 49
Camera Angle Setting Tool Screen ............................................................................... 51
Set the Camera Angle ................................................................................................... 53
Set the Camera Angle and Zoom .......................... ............................................................... 53
Set the Focus and Exposure Compensation ............ ............................................................ 54
Use a Camera Specification File ................................................................................... 56
Create a Camera Specification File ...................................................................................... 56
Chapter 4Setting Page
How to Use The Setting Page........................................................................................ 60
Access the Setting Page....................................................................................................... 6 0
Common Setting Page Operations ........................ ............................................................... 61
About Each Setting Page ...................................................................................................... 62
Configure Network Settings [Basic Settings] > [Network] .................................................................................... 64
LAN ............................................................................................................................ ........... 64
IPv4 ....................................................................................................................................... 64
IPv6 ....................................................................................................................................... 65
DNS ............................................................................................................................ ........... 66
mDNS ........................................................................................................................... ......... 67
Set the Administrator Password
[Basic Settings] > [Password] ................................................................................. 68
Administrator Password ........................................................................................................ 6 8
Set the Date/Time
[Basic Settings] > [Date and Time].......................................................................... 69
Current Date and Time.......................................................................................................... 69
Setting ........................................................................................................................ ........... 69
Set Video Size and Quality
[Basic Settings] > [Video Settings] .......................................................................... 72
All Videos ..................................................................................................................... ......... 72
JPEG ..................................................................................................................................... 72
H.264(1) ....................................................................................................................... ......... 73
H.264(2) ....................................................................................................................... ......... 74
Set General Camera Controls
[Camera] > [Camera Settings]................................................................................. 75
Camera Name .................................................................................................................... ... 75 
						

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Camera Control ..................................................................................................................... 75
Day/Night (When Auto Is Set) ....... ...................................................................... .................. 77
Installation Conditions ........................................................................................................ ... 77
Camera Position Control .................................. ..................................................................... 78
External Input Device 1, 2    .......................... ........................................................................ 78
External Output Device 1, 2    ............................................................................................... 78
Set Initial Video Settings [Camera] > [Initial Setting] ....................................................................................... 79
Initial Setting................................................................................................................ .......... 79
Reduce Data Size by Lowering Video Quality in Specific Areas
[Video and Audio] > [ADSR] .................................................................................... 82
Specified Area ................................................................................................................. ..... 82
ADSR..................................................................................................................................... 84
Display Date, Time and Text on the Viewer [Video and Audio] > [On-screen display] ................................................................ 85
On-Screen Display .............................................................................................................. .. 85
Set Audio Input/Output
[Video and Audio] > [Audio Settings] ...................................................................... 87
General Sound ............. ........................................................ ................................................. 87
Sound Clip Upload1to 3................ ........................................................ ................................ 88
HTTP, SNMP and FTP Server Settings
[Server] > [Server Settings] ..................................................................................... 89
HTTP Server .......................................................................................................................... 89
SNMP Server ......................................................................................................................... 89
FTP Server............................................................................................................................. 90
WS-Security.................................................................................................................... ....... 90
Video Transmission Settings
[Server] > [Video Server] ......................................................................................... 91
Audio Transmission/Reception Settings [Server] > [Audio Server] ......................................................................................... 92
RTP Settings [Server] > [RTP Server] ............................................................................................ 93
RTP Server ..................................................................................................................... ....... 93
Audio Multicast   .............................................................................................................. ..... 93
RTP Streaming 1 to 5 ........................................................................................................... .94
HTTP and FTP Upload Settings
[Video Record] > [Upload] ...................................................................................... 96
Video Record Setting ........................................................................................................... .96
General Upload............ ........................................................ ................................................. 96
HTTP Upload.................................................................................................................... ..... 97
FTP Upload ..................................................................................................................... ...... 99
Settings for Recording Video to a Memory Card
[Video Record] > [Memory Card] .......................................................................... 101
Video Record Setting .......................................................................................................... 1 01
Memory Card Operations ................................................................................................... 101
Memory Card Information . .................................................................................................. 101 
						

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Set E-mail Notification[Video Record] > [E-mail Notification] ................................................................... 102
E-mail Notification ............................................................................................................ ... 102
External Device Input Triggered Operation Settings
[Event] > [External Device] ...................................................................................  104
External Device Output 1, 2 ............................. ................................................................... 104
External Device Input ... ....................................................................................................... 104
External Device Input 1, 2 ....... ............................................................................................ 10 5
Abnormal Audio Input Triggered Operation Settings
[Event] > [Audio Detection] ................................................................................... 107
Volume Detection ............................................................................................................... .107
Scream Detection ............................................................................................................... 108
Timer Triggered Operation Settings
[Event] > [Timer] .................................................................................................... 110
Timer 1 to 4 ................................................................................................................... ...... 110
Execute Presets When Switching Day/Night Mode
[Event] > [Switch Day/Night].................................................................................. 112
Use Event Combinations [Event] > [Linked Event] ........................................................................................ 113
Linked Event 1 to 4 ............................................................................................................ .113
Linked Event Operation Examples...................................................................................... 115
Set Users Who Connect to the Camera [Security] > [User Restrictions] .............................................................................. 118
Authorized User Account .................................................................................................... 118
User Authority ................................................................................................................. .... 118
Set Access Restrictions
[Security] > [Host Access Restrictions] ................................................................. 119
IPv4 Host Access Restrictions ............................ ................................................................ 119
IPv6 Host Access Restrictions ............................ ................................................................ 120
Set HTTP Communication Encryption
[Security] > [SSL/TLS]............................................................................................ 121
Certificates ................................................................................................................... ....... 121
Certificate Management...................................................................................................... 122
Encrypted Communications................................... ............................................................. 123
Network Port Authentication Settings
[Security] > [802.1X] .............................................................................................. 124
802.1X Authentication ......................................................................................................... 1 24
Authentication Method ........................................................................................................ 12 4
Set IPsec
[Security] > [IPsec] ................................................................................................ 126
IPsec .......................................................................................................................... ......... 126
Auto Key Exchange Settings .............................................................................................. 126
IPsec Set 1 to 5 ............................................................................................................... .... 127
Memory Card Operations and Information Display
[Memory Card] ....................................................................................................... 130
Video Record Setting .......................................................................................................... 1 30 
						

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Memory Card Operations ................................................................................................... 130
Memory Card Information ................................................................................................... 132
Display Camera Device Information and Perform Maintenance [Maintenance] ......... 134
Device Information ............................................................................................................. .134
Tool ........................................................................................................................... .......... 134
Chapter 5 Admin Viewer/VB Viewer
Admin Viewer and VB Viewer ...................................................................................... 138
Major Differences Between the Admin Viewer and the VB Viewer ..................................... 138
Viewer Access Restrictions........... ...................................................................................... 138
View Video With Admin Viewer .................................................................................... 140
Launch the Admin Viewer ............... .................................................................................... 140
Admin Viewer/VB Viewer Screen ........................................................................................ 141
Check Information ...................... ........................................................................................ .143
Change the Video Size and Displa y Screen Size ............................................................... 143
Operate the Camera With Admin Viewer..................................................................... 147
Obtain Camera Control Privileges ...................................................................................... 147
Use Pan/Tilt/Zoom .............................................................................................................. .147
Magnify and Display Part of Vid eo (Viewer PTZ) ................................................................ 151
Cropping and Displaying Part of an Image (Digital PTZ) ................................................... 153
Using Presets or the Home Position ................................................................................... 154
Use Backlight Compensation ............................................................................................. 155
Receive/Transmit Audio   .................................................................................................... 155
Use Control for Admin ................................................................................................. 158
Control for Admin Panel ...................................................................................................... 15 8
Pan / Tilt / Zoom  ............................................................................................................. .... 159
Preset / Initial Setting Registration ................... ................................................................... 159
Smart Shade Control ........................................................................................................... 1 59
Haze Compensation ........................................................................................................... 160
Focus .......................................................................................................................... ........ 161
Exposure ....................................................................................................................... ...... 162
White Balance .................................................................................................................. ... 164
Day/Night ...................................................................................................................... ...... 165
Infrared  ..................................................................................................................... ......... 167
External Device Output   ............................... ...................................................................... 16 7
Image Quality Adjustment................................................................................................... 168
Video Reception................................................................................................................ .. 168
About Presets .............................................................................................................. 169
Register Presets .......................................................................................................... 170
Display the Preset Setting Panel ......................................................................................... 170
Use [Quick Registration] ..................................................................................................... 17 2
Register with [Advanced Preset Settings] Panel ... ............................................................. 173
Context Menu ...................................................................................................................... 175
Change Multiple Presets Simultan eously............................................................................ 176
Automatically Move to a Preset Position at a Specified Time 
(Auto Control Settings) ........................................................................................... 177
Configure [Auto Control Settings] . ...................................................................................... 177 
						

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Configure the Preset Tour Route ................................................................................. 179
[Tour Route Settings] Tab ................................................................................................... 179
Tour Route Settings.............................................................................................................181
Context Menu ...................................................................................................................... 183
Check the Event Detection Status With Admin Viewer ................................................ 184
Confirm Status With the Event Display Panel...................................................................... 184
Record Snapshots/Video With Admin Viewer.............................................................. 186
Capture a Snapshot ............................................................................................................ 1 86
Record Video to a Memory Card  Manually ......................................................................... 186
Use VB Viewer ............................................................................................................. 188
Launch VB Viewer and Differences with Admin View er...................................................... 188
Chapter 6 Admin Tools
Admin Tools Overview ................................................................................................. 192
Overview of Each Tool in the Admin Tools ......... ................................................................ 192
Access Admin Tools .................................................................................................... 193
Launch Admin Tools ................................................................. .................................. ........ 193
Admin Tools Operations Common to All Tools ...... ............................................................. 194
Privacy Mask Setting Tool ........................................................................................... 196
Register Privacy Masks....................................................................................................... 19 6
Change/Delete a Privacy Mask........................................................................................... 198
Panorama Creation Tool .............................................................................................. 201
Create a Panorama Image .............. .................................................................................... 201
Delete a Panorama Image from  the Camera ...................................................................... 204
Save/Load Panorama Image File .... .................................................................................... 204
View Restriction Setting Tool ......................................................................................  206
Configure View Restrictions ....... ......................................................................................... 206
Intelligent Function Setting Tool Overview .................................................................. 210
Intelligent Function ........................................................................................................... ... 210
Notes on Intelligent Function Settings and Operatio ns ...................................................... 213
Pre-register Presets   ......................................................................................................... .214
Select the Intelligent Function Operation Mode  ... ............................................................. 214
Intelligent Function Setting Tool
 - Video Detection - ................................................................................................ 216
Steps for Configuring Video Detection .................. ............................................................. 216
Configure Detection Criteria ([Detection Criteria] Tab) ...................................................... 219
Configure Operations for Triggered Detection ([Event] Tab) ............................................. 227
Reduce Effects of Lighting Change (Detections Settings) ................................................. 228
Context Menu ...................................................................................................................... 229
Intelligent Function Setting Tool  - Auto Tracking - .................................................................................................... 230
Set Auto Tracking.............................................................................................................. .. 230
Auto Tracking Termination .................................................................................................. 233
Disable Auto Tracking......................................................................................................... 2 33
Intelligent Function Setting Tool
 Display Options and Shared Operations .............................................................. 234
Display Event Status ........................................................................................................... 234 
						

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Display Settings for Detection Areas/Detection Lines, Detection Results 
(Display Options)............................................................................................................ 23 4
Restart Intelligent Function ................................................................................................. 23 5
Log Viewer ................................................................................................................... 236
Download Log Files ............................................................................................................ 2 36
View Logs...................................................................................................................... ...... 237
Recorded Video Utility ................................................................................................. 240
Use the Video List ............................................................................................................. .. 240
Download/Delete Video ................ ...................................................................................... 242
Play Back Video ................................................................................................................ .. 244
Chapter 7 Appendix
Memory Card Data ...................................................................................................... 250
Saved Data and Data Organization of Memory Card ......................................................... 250
Data Downloaded with Recorded Vi deo Utility ................................................... ................ 250
Modifiers ...................................................................................................................... 252
Troubleshooting ........................................................................................................... 254
List of Log Messages .................................................................................................. 256
Log Messages on the Camera............................... ............................................................. 256
Error Log ...................................................................................................................... ....... 256
Warning log .................................................................................................................... ..... 261
Notification log ............................................ ........................................................................ 263
List of Viewer Messages .............................................................................................. 269
Messages Displayed in the Information Display................................................................. 269
Restore Default Settings .............................................................................................. 270
Restoring the Initial Setting from the Maintena nce Page in the Web Browser ................... 270
Restoring Factory Default Settin gs with the Reset Switch on the Camera ......................... 270
List of Factory Default Settings .................................................................................... 273
Index ............................................................................................................................ 283 
						

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							Chapter
 
Before Use
This chapter explains camera functions, software and operating environment.
It also describes the flow from preparation and setup through to actual use. 
						

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This network camera is capable of not just camera operations using the installed software but also recording and uploading 
video and monitoring using various intelligent functions.
However, the functions that can be used  differ depending on the model. For the difference in functions by model, refer to 
the table below.
 Table of Function Co mpatibility by Model
The functions for which availability differs  depending on the model are shown below.
* In this guide, “memory card” refers to the memory cards that can be used by the cameras.
Network Camera Capabilities
Uploading video
Recording to 
memory card
Operation and setup by  administrator
[Admin Viewer] Operation by guest users
[VB Viewer] Monitoring by
intelligent functionsInputting/outputting 
audio
Using external devices
Pan/Tilt ----
Digital PTZ - - 
Audio I/O Terminals - - -
External Device Terminals - - -
Infrared Illumination - - - - -
Camera Angle Setting Tool - - 
Audio Detection - - -
Auto Tracking ----
Event Triggered Preset Movement ----
Linked Event - - -
Panorama Creation Tool ----
View Restriction Setting Tool ----
microSD/microSDHC/microSDXC memory card 
support* --
 --
SD/SDHC/SDXC memory card support* --
Max. Number of Registered Presets 257 21
R11R10M 641M 640M741M740