Canon network camera VBM620D User Manual

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Table of Contents
Chapter 5 Admin Tools
Admin Tools Overview ............................................................................................... 92
Admin Tools ......................................................................................................................... 92
Privacy Mask Setting Tool .................................................................................................... 92
Panorama Creation Tool ...................................................................................................... 92
View Restriction Setting Tool ............................................................................................... 92
Preset Setting Tool ............................................................................................................... 93
Intelligent Function Setting Tool ........................................................................................... 93
Log Viewer ........................................................................................................................... 93
Recorded Video Utility .........................................................................................................93
Accessing the Admin Tools ....................................................................................... 94
Launching the Admin Tools .................................................................................................. 94
Privacy Mask Setting Tool ......................................................................................... 95
Display Screen of Privacy Mask Setting Tool........................................................................ 95
Setting the Privacy Mask Area .............................................................................................. 96
Changing/Deleting a Privacy Mask Area .............................................................................. 98
Panorama Creation Tool............................................................................................ 99
Display Screens of Panorama Creation Tool ...................................................................... 100
Capturing a Panorama Image ............................................................................................. 100
Saving/Deleting a Panorama Image on the Camera........................................................... 101
Saving a Panorama Image as Image Files/Opening from Image Files............................... 101
View Restriction Setting Tool ................................................................................... 102
Display Screens of View Restriction Setting Tool................................................................ 103
Setting View Restrictions ..................................................................................................... 104
Preset Setting Tool .................................................................................................. 106
Display Screens of Preset Setting Tool ............................................................................... 107
Setting the Preset ................................................................................................................ 108
Preset Tour .......................................................................................................................... 111
Intelligent Function Setting Tool .............................................................................. 113
Display Screen of Intelligent Function Setting Tool............................................................. 116
Flow of Intelligent Function Setting ..................................................................................... 117
Setting Intelligent Function Detection Settings ................................................................... 119
Log Viewer ............................................................................................................... 125
Display Screens of Log Viewer ........................................................................................... 125
Downloading Log Files........................................................................................................ 126
How to View Logs................................................................................................................126
Recorded Video Utility ............................................................................................. 128
Display Screens of Recorded Video Utility ......................................................................... 128
Confirming Recorded Video................................................................................................ 129
Narrowing Down the Number of Videos.............................................................................. 129
Downloading Video ............................................................................................................. 130
Exporting to Video Files That Can Be Played Back ............................................................ 130
Playing Back Videos ........................................................................................................... 130
Deleting Videos ................................................................................................................... 132
Displaying Memory Card Information ................................................................................. 132 
						

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Control for Admin  .................................................................................................... 133
Using Control for Admin ...................................................................................................... 133
Chapter 6 Admin Viewer/VB Viewer
Overview of Viewer .................................................................................................. 136
Major Differences Between the Admin Viewer and the VB Viewer ..................................... 136
User Authorities and Camera Control Privileges................................................................. 136
Launching the Viewer .............................................................................................. 138
Launching the Viewer.......................................................................................................... 138
Shutting Down the Viewer ................................................................................................... 138
Connecting from Admin Tools............................................................................................. 138
How to Operate the Viewer...................................................................................... 139
Display Screens of Admin Viewer ....................................................................................... 139
VB Viewer ............................................................................................................................ 140
Obtaining Camera Control Privileges.................................................................................. 141
Controlling the Camera ....................................................................................................... 142
Magnifying Part of the Image (Viewer PTZ) ........................................................................ 145
Cropping and Displaying Part of an Image (Digital PTZ) ................................................ 146
Setting Video and Audio ..................................................................................................... 147
Checking Information .......................................................................................................... 150
Performing Operations and Settings in the Admin Viewer....................................... 151
Transmitting Audio ..............................................................................................................151
Using Control for Admin ...................................................................................................... 151
Displaying Event Status ...................................................................................................... 158
Recording to an Memory Card Manually ............................................................................ 159
Chapter 7 Appendix
Memory Card Access .............................................................................................. 162
Modifiers .................................................................................................................. 164
Troubleshooting ....................................................................................................... 166
List of Log Messages ............................................................................................... 168
Log Messages on the Camera ............................................................................................ 168
List of Viewer Messages .......................................................................................... 178
Messages Displayed in the Information Field ..................................................................... 178
Restore Default Settings .......................................................................................... 180
Restoring the Initial Setting from the Maintenance Page in the Web Browser .................... 180
Restoring Factory Default Settings with the Reset Switch on the Camera .......................... 180
List of Factory Default Settings ................................................................................ 182
Index ........................................................................................................................ 191 
						

							Chapter 1
Before Use
❏Camera Features
❏Software Information
❏Operating Environment and Precautions 
						

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This camera integrates both camera and server functions into a compact network camera.
Common Features
* In this manual, “memory card” refers to the memory cards that can be used with the camera.
Features
Zoom Lens (Built-in)    20x optical (12x digital) zoom lens with auto focus function
3x optical (4x digital) power zoom lens
Number of Effective Pixels Equipped with a CMOS sensor, the camera supports high-quality video monitoring.
   Approximately 2.1 megapixels
   Approximately 1.3 megapixels
Pan/Tilt Functions
  You can operate camera angle controls remotely. Also, the speed can be adjusted 
according to the zoom position.
Camera Angle Setting Tool You can make adjustments to the camera angle while viewing video on a PC for hassle-free 
angle adjustment during installation.
Shock Resistant Structure 
(VB-H630VE/VB-M620VE only)The camera is built with a shock absorbing mechanism and an exterior casing made of 3.5 
mm-thick (0.14 inch-thick) polycarbonate resin and aluminum alloy. The cameras dome 
case also uses special screws that cannot be easily removed.
* The features described above do not guarantee that the product will be undamaged if 
subjected to an impact, nor that the product is tamper-proof or tamper-resistant. 
Dustproof and Waterproof Mechanisms 
(VB-H630VE/VB-M620VE only)The camera can be installed outdoors, such as underneath eaves, without any housing. 
The separately sold genuine heater lets you use the camera in low-temperature 
environments as cold as -30°C (-22°F).
Low Illumination Image CaptureThe camera can capture color images even with low subject illumination.
Smart Shade Control Auto Mode The camera analyzes the video brightness, and automatically adjusts the exposure 
compensation and darkness compensation levels.
Video Size    Video sizes can be selected from 1080p, 720p, and 4:3 categories.
   Video sizes can be selected from 720p and 4:3 categories.
Video Distribution Supports two video compression methods (JPEG/H.264). Multi-stream distribution using 
different video sizes belonging to the same category is also supported.
Custom Settings Preset camera settings can be applied (or loaded) when switching between Day/Night 
Mode.
SD/SDHC/SDXC Memory Card Support* You can record video and logs when uploading fails, and record video as JPEG or H.264 
files to memory cards (manual, timer, and event recording are supported). Recorded Video 
Utility in Admin Tools allows you to search and play back recorded video.
Intelligent FunctionsThe camera boasts a variety of intelligent functions that offer the wide array of detection options.
Moving object detection, abandoned object detection, removed object detection,  
tempering detection, passing detection, volume detection.
Small-Scale Video Monitoring via RM-Lite 
Software (Supplied)By using the supplied network video recording software, RM-Lite, you can record and 
display live images from up to four cameras. 
						

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1
Before Use
Installed Software
„Admin Viewer/VB Viewer 
(See Chapter 6 “Admin Viewer/VB Viewer”) 
There are two types of Viewer: the VB Viewer, which can 
be used by Guest Users, and the Admin Viewer for 
Administrators. 
The VB Viewer allows users to configure basic camera 
controls and display images. 
The Admin Viewer lets you monitor all camera controls 
and events.
„Admin Tools (See Chapter 5 “Admin Tools”)
The following tools for configuring camera settings and 
performing management functions are available:
 Privacy Mask Setting Tool
 Panorama Creation Tool
 View Restriction Setting Tool
Setting Tool
 Intelligent Function Setting Tool
 Log Viewer
 Recorded Video Utility
Included Software
The included Setup CD-ROM contains the following 
software. Install the software on a PC to use it. 
„ Camera Management Tool (p. 28)
This tool is used for batch managing multiple cameras, 
from making settings to performing maintenance.
„Admin Tools Certificate
This electronic certificate is required to use the Admin 
Viewer and Admin Tools.
„Camera Angle Setting Tool
(See Chapter 3 “Camera Angle Setting Tool”)
With this tool, you can operate the camera during 
installation while you view video over the network on a PC.
„.NET Framework 3.5 SP1/.NET Framework 
4.5
This execution environment is required to use the software 
included in the camera.
„RM-Lite (p. 17)
This software displays and records images from up to four 
cameras in real time. 
„Proxy Authentication Admin Viewer/Admin 
Tools 
This software lets you use Admin Viewer/Admin Tools via 
a proxy server with proxy authentication. It is saved in the 
ProxyAuthSupport folder on the Setup CD-ROM.
Additional License (Sold Separately)
You can purchase additional licenses as necessary.
„Canon H.264 Additional User License AUL-
VB (Sold Separately)
Additional license added for viewing H.264 video with 
multiple computers via Admin Viewer or Recorded Video 
Utility.
Each camera includes one license. Additional licenses 
are necessary for multiple computers to view H.264 video 
from a single camera.
Network Video Recording Software (Sold 
Separately)
You can purchase additional software and licenses as 
necessary.
„RM-64/RM-25/RM-9
This software allows network cameras to be used for 
multipoint surveillance, and for recording and playing 
back videos from the camera. The number of cameras 
that can be registered with RM-64/RM-25/RM-9 varies: 64, 
25, or 9 cameras can be registered. By using multiple 
Storage Servers, you can construct a surveillance system 
supporting up to 512 cameras.
Camera Software 
						

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Note
Licenses for upgrading from RM-9 to RM-25 or RM-64, and from 
RM-25 to RM-64 are also available.
„RM-V
This additional license lets you install RM-64/RM-25/RM-9  
RM Manager and Viewer on multiple computers. 
Purchase the license to be able to view images captured 
by the camera from multiple sites and for other similar 
purposes.
„RM-Lite-V
This additional license lets you install the RM-Lite Viewer 
and RM-Lite Manager on multiple computers. Purchase 
the license to be able to view images captured by the 
camera from multiple sites and for other similar purposes. 
						

							Camera Software
17
1
Before UseRM-Lite (Please refer to the “Administrator Manual”) 
The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.
RM-Lite Software Configuration
Note
For details on the usage, operating environment and functions of RM-Lite, please refer to the “Administrator Manual”.
TypeOverviewLicense
RM-Lite Storage Server Up to four cameras can be registered to record video (JPEG).  1 license
RM-Lite ViewerPlays recorded video saved in the storage server and displays live 
images (JPEG/H.264) captured by the camera. 
Up to four cameras can be registered for the viewer. 1 license
RM-Lite Manager Used for registering cameras and configuring recording schedules. 1 license
Supported camerasVB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, 
VB-M741LE, VB-M740E, VB-H43, VB-H630VE, VB-H630D, VB-H730F, VB-M42, VB-M620VE, 
VB-M620D, VB-M720F, VB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-S805D, VB-S905F, 
VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB-M40, VB-M600VE, VB-M600D, VB-M700F, 
VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi
Important
To add the RM-Lite Viewer or RM-Lite Manager, you must purchase RM-Lite-V (sold separately).
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of Video from the Camera
Flow of Recorded Video 
						

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For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), 
please refer to the Canon Web Site.
Camera Angle Setting Tool, Admin Viewer/VB Viewer, Admin Tools
*1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%. 
*2 The browser must support JavaScript, XAML browser applications, and IFRAME (HTML tag).
The VB Viewer requires cookies. 
*3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included 
setup CD-ROM, and the appropriate installer is selected automatically depending on the version of Internet Explorer. 
*4  The included software or the software installed on the camera cannot be started from the Start screen added to 
Windows 8 or greater.
Note
For details on the operating environment of Camera Management Tool, please refer to “Camera Management Tool User Manual”.
Operating Environment
CPUIntel Core i7-2600 or higher
Operating Systems*1
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit *
4
Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32/64-bit *4
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit *
4
Windows Server 2012 R2 Standard 64-bit *4
Web Browser*2Internet Explorer 8/9 32-bit
Internet Explorer 10/11
Memory2 GB or more
Viewer Display1920 x 1080 or higher
Software*3
.NET Framework 3.5 SP1 (When using Internet Explorer 8/9)
– Must be installed on Windows Vista and Windows Server 2008 systems
.NET Framework 4.5 (When using Internet Explorer 10/11)
– Must be installed on Windows 7 and Windows Server 2008 R2 systems
AudioWhen using the cameras audio feature, the computer audio support feature is 
required.  
						

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1
Before Use
Notes on Use When the [Windows 
Firewall] Function is Enabled
When the Camera Management Tool is started, the 
[Windows Security Alert] dialog box may appear. 
If the [Windows Security Alert] dialog box appears, click 
[Unblock]. 
Once this button is clicked, the warning dialog box will no 
longer appear.
If the [Windows Security Alert] dialog box does not appear, 
the Windows firewall warning function may be disabled. 
Follow the procedure below to add the [Camera 
Management Tool] as a Windows Firewall exception. 
Notes on Use with Internet Explorer 9 or 
Greater and Windows Server 2008/
Windows Server 2012
„Registering the IP address of the Camera as 
a Trusted Site
In Internet Explorer 9 or greater and Windows Server 2008/
Windows Server 2012, the security level for Internet sites and 
intranet sites on Internet Explorer is set to [High] by default. 
Thus, when accessing the Admin Viewer/VB Viewer, the 
cameras Setting Page or the Admin Tools, a content block 
dialog box appears and the page fails to display correctly. 
To correct this problem, follow the procedure below to 
register the top page as a trusted site. 
Note
 Set the camera IP address with the Camera Management Tool 
(p. 28).
 If you skip registration in this step, you can perform registration 
later using Camera Management Tool (p. 30).
Notes on Operating Environment
1Click [Windows Firewall] in [Control Panel] > [System 
and Security].
2Click [Allow a program or feature through Windows 
Firewall] > [Change settings] > [Allow another 
program]. 
3Select [Camera Management Tool], and then click 
[Add]. 
1Click [Tools] menu > [Internet Options] in Internet Explorer.
2Click the [Security] tab. 
						

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The [Trusted sites] dialog box appears.
Note
 Clear the [Require server verification (https:) for all sites in this 
zone] check box if it is selected. The camera’s IP address will 
be registered to the [Websites] list.
 You can register IP addresses for multiple cameras by using a 
wildcard (*) when entering the IP address. 
For example, if you enter “192.160.1.*”, all cameras that share 
the “192.160.1” portion of the address will be registered as 
trusted sites.
Notes on Use with Windows Server 2008/
Windows Server 2012
„Registering “about:internet” and the 
Camera Host Name
Admin Viewer and Admin Tools will not start when IE ESC 
(Internet Explorer Enhanced Security Configuration) is 
enabled in Windows Server 2008/Windows Server 2012. 
Before using the tools, register “about:internet” and the 
host name for the connected camera in the Internet 
Explorer “local intranet” and “trusted sites” lists.
„Web Browser Security Settings When Using 
SSL Connection
When an SSL connection to the camera is made from a 
web browser (Internet Explorer 9/10/11) in Windows 
Server 2008/Windows Server 2012, the following 
operations may display the content block dialog box and 
prevent further operation.
 Startup of Admin Tools or Admin Viewer
 Audio reception from VB Viewer
This happens when Internet Explorer Enhanced Security 
Configuration (IE ESC) is enabled in Internet Explorer 9/
10/11. Use the procedures below to change this setting.
3Click [Trusted sites] > [Sites].
4Enter the IP address of the camera under [Add this 
Web site to the zone], then click [Add].
Important
When “about:internet” is registered, the security level in 
Windows 7 is the same as when using Internet Explorer. After 
using the Admin Viewer/Admin Tools, it is recommended that 
you remove “about:internet” and the camera name as 
necessary and restore the original security level. 
1Click [Internet Options] in the [Tools] menu in Internet 
Explorer 9/10/11 and click the [Advanced] tab.
2Clear the [Do not save encrypted pages to disk] 
checkbox in [Security].