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Canon network camera VBM50B User Manual

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Page 61

Camera Maintenance
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61
You can use backup files created with this tool to restore camera setting values. You can restore camera settings to the 
point in time a backup was made, or  migrate settings to other cameras.
A message appears to disp lay precautions on restoring the setting values.
The [Restore Settings] dialog box appears.
Click [Browse] and specify the save location and file name for the backup fi le in the dialog box that appears.
Note
You can copy and paste the path of the [File Name]. Copy...

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[Admin Account] cannot be set for some camera models.
[Restore all information.] cannot be set for some camera models.
Note
[Encryption Password] can be entered when back ing up/restoring for some camera models.
The password set here will be required to  restore data using the encrypted backup data.
A confirmation message for restoring the setting values appears.
Restoring of the camera setting values begins.
A progress bar is displayed in the [Message] field while re storing. If you are performing...

Page 63

Camera Maintenance
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63
You can mount and unmount memory cards inserted in cameras, and acquire information from the memory cards. You can 
also unmount memory cards in multiple cameras at the same  time when, for example, turning the power of the cameras off 
or removing the memory cards.
The [Memory Card Operations] dialog box appears.
Click one of the following buttons to perform an operat ion. The operation being performed is displayed in the 
[Message] field. If you are performing an operation, an d...

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You can batch restart multiple cameras.A dialog box appears for confirming whether to restart the selected cameras.
The cameras restart.
Note
Even after a camera is restarted, [Connection Status] may still not change to [Connectable]. Click   (Update Camera 
Information) to update camera information.
Restarting the Camera1
In the camera list, select  the cameras to restart.
2Select [Maintenance] > [Restart Camera].
3Click [Yes]. 

Page 65

Camera Maintenance
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You can batch restore default settings to multiple cameras.
[Initial Settings (exclud ing Network Settings)]
All user settings except the following items will be erased and restored to the factory default settings.
 Administrator account
 Network settings
 Time zone
 Certificate
 Secret key
[Initial Settings (including Network Settings)]
Initialize data including the above settings.
Connection to camera is disabled because the administrator account is initialized as well. Use this...

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The operation logs recorded in a camera unit or memory card can be downloaded and saved as a text file.The [Browse For Folder] dialog box is displayed.
The message [The log file has been save d. Open the folder?] is displayed.
The following sub folder is created in  the destination folder you selected.
log\YYYYMMDDHHMMSS
The downloaded file is saved with the following file name.
MAC address (XX-XX-XX-XX-XX-X X)_category_serial number.txt
Category
B:Camera Internal Memory
C:Memory Card
Note
The memory...

Page 67

Chapter
 
Troubleshooting
This chapter covers message lists and troubleshooting. 

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Three types of messages are displayed in this tool.
 Information messages (information display level messages)
 Warning messages (messages urging caution)
 Error messages (message indicating errors)
When warning messages and error messages  appear, take the corresponding measures as described in the following 
tables.
Warning Messages
Lists of Messages
MessageDescription
The specified backup file is invalid or  broken. This message is displayed in the following cases. Specify a correct 
backup file....

Page 69

Troubleshooting
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 Install the firmware to the camera as directed in the entered camera information. Be sure to  check the details of the camera 
information before installation.
 This tool overwrites the Flas h ROM. If the upgrade completes 
unsuccessfully, the camera may  not operate properly. Take 
particular care when you proceed  with the upgrade process.
 Do not unplug the LAN cable or turn off the camera during  installation.
 All settings of the cameras for wh ich you ticked “Revert to Initial...

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The specified path  is 
unavailable.[Enable camera specification file] has been selected in the 
[Environmental Settings] and an 
invalid drive or folder was 
specified as the camera specification file’s save location. Please 
re-specify the camera specifi cation file save location.
Unable to write to the specified folder:  . [Enable camera specification file] was selected in the 
[Environmental Settings], however  an invalid folder was specified 
as the camera specification file’s  save location....
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