Canon network camera VBH651V User Manual

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Messages Displayed in the Information Display
Messages displayed in the information display of the Camera Viewer are classified into the following three types.
Warning Message
List of Viewer Messages
IconCategoryExplanation
Information Message Displays help messages related to vari ous buttons, pull-down lists, etc., as well as frame 
rate and other information.
Warning Message Displays a message urging caution to  the user when camera control privileges cannot be 
obtained, the audio session stops, etc.
Error Message Displayed when a system error occurs in the viewer.
MessageExplanation
The camera is busy. The connection limit was exceeded.
Failed to get camera control privileges. The request for camera control privileges was denied because the camera 
was being used by the administrator, etc.
You are not connected to the camera. An attempt was made to operate the camera when the camera was not 
connected.
Please get camera control privileges. An attempt was made to operate the camera without camera control 
privileges.
Another user is already connected as an 
administrator. The administrator is already connected to the camera.
No audio device. The [Audio Reception] button or [Audio Transmission] button was clicked 
while the computer audio device was unavailable or disabled.
Insufficient memory card capacity. An attempt was made to manually record to a memory card with insufficient 
capacity.
Recording to memory card is not a llowed. Recording to the memory card  failed because [Memory Card Operation 
Status] > [Operation Settings] was  not set to [Save Logs and Videos].
You cannot control the camera unless you exit 
Digital PTZ and Viewer PTZ. The video display area was clicked with the Digital PTZ or Viewer PTZ 
enabled.
Start Digital PTZ or Viewer PTZ. You clicked the pan/tilt slider, zoom slider, or vi deo display area with the 
Digital PTZ and Viewer PTZ disabled.
Waiting for control privileges. A general user is waiting to obtain control.
Recreating video management information. The video managem ent information on the memory card is being recreated.
User authentication failed. User authentication failed, or the [Audio Transmission] button was clicked 
with [Audio Distribution] cleared for an authorized user in [User Authority] 
when connecting as an authorized user.
Failed to initialize the ActiveX plugin. When the ActiveX plug-in is not installed after starting the Camera Viewer, 
the Camera Viewer waits 10 seconds for the plug-in to be installed, but the 
plug-in was not installed after 10 seconds.
JavaScript is not availa ble or disabled on your 
web browser. JavaScript could not be used in the web browser.
Currently in the process of starting or ending 
audio transmission and receiving. Attempted to start or stop audio 
transmission while already processing 
starting or stopping of audio transmission and reception.
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Cannot be controlled, because it is set to fixed at 
infinity mode.You tried to operate the focus when [Focus] was set to [Fixed at infinity].
Cannot be controlled, because it is set to manual 
mode. You tried to operate the Back Ligh
t Compensation button or exposure 
compensation when [Exposure] was set to [Manual].
Cannot be controlled, because the smart shade 
control is set to auto. You tried to operate the Back Light Compensation button or exposure 
compensation when [Smart Shade Control] was set to [Auto].
You do not have video reception permission. A user without  video reception privileges tried to connect to the camera.
Cannot be controlled, because Clear IR Mode is 
enabled. You tried to operate Day/Night with [Clear IR Mode] enabled.
Audio reception is restricted. You clicked the audio  reception button when [Server] > [Audio Server] > 
[Audio Transmission from the Camera] was set to [Disable].
Audio transmission is restricted. You  clicked the audio transmission button when [Server] > [Audio Server] > 
[Audio Reception from View er] was set to [Disable].
Your web browser is not supported. You started t he Camera Viewer with an unsupported web browser.
ActiveX is disabled. ActiveX is disabled in th e web browser settings or system functions cannot 
be accessed from ActiveX due to security settings.
MessageExplanation
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If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.
It is recommended that you use [Setting  Page] > [Maintenance] > [Backup / Restor e] to create a backup file before 
restoring the factory default settings (P. 209).
Note
 Settings can also be backed up using the Camera Management Tool . For details on using the Camera Management Tool, please refer to 
“Camera Management Tool User Manual”.
 For factory default settings, please refer to P. 234.
Restoring the Initial Settings from a Web Browser
Use [Maintenance] > [General] > [Initialization] > [Netwo rk Settings] > [Do not save] on the Setting Page (P. 207).
Restoring Factory Default Settings with the Reset Switch on the Camera
If you have forgotten or do not know t he IP address of the camera or your Admi nistrator password, you cannot operate the 
camera via the network. In this case, reset the camera.
Prepare the camera for being reset in advance.
In order to press the reset switch or restart switch, it may be  necessary to remove items such as the dome case or cover. 
For details, please refer to “Installation Guide” included with the camera.
When the LED stops flas hing, the reset procedure is complete.
Restoring Factory Default Settings
Important
If you restore default settings, you will become unable to connect  to the camera because the administrator account is also initialized. Use 
the Camera Management Tool to configure the initial settings (P. 36).
1Hold down the reset switch while pressing the restart switch with a pointed object.
2Release the restart switch after at least three seconds while still holding down the reset switch.
3Release the reset switch when the LED starts flashing.
VB-M50B
Reset Switch LED
Restart Switch
VB-H651V
Reset Switch LED
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List of Factory Default Settings
ItemSetting
LAN Interface Auto
Maximum Packet Size 1500

IPv4 Address Setting Method Auto (DHCP)
IPv4 Address 192.168.100.1
Subnet Mask 255.255.255.0
IPv4 Default Gateway Address
AutoIP Enable
IPv4 Address (AutoIP)
 IPv6 Enable
Auto (RA) Enable
Auto (DHCPv6) Enable
IPv6 Address (Manual)
Prefix Length 64
IPv6 Default Gateway Address
IPv6 Address (Auto)
 DNS
Name Server Address 1
Name Server Address 2
Auto-Setting of Name Server 
Address Disable
Host Name
Host Name Registration with 
DDNS Disable
Search Domain
Search Domain List
 mDNS Use mDNS Enable
 Administrator Account
Administrator Name
Password

Authorized User Camera Control Video distribution and  Privileged Camera 
control
Guest User Camera Control Video distribution and  Camera control
Authorized User Audio Distribution Yes
Guest User Audio Distribution Yes Current Date and Time
 Setting
Setting Method Set manuallyAuto-Setting of NTP Server Disable
NTP Server
Time zone (GMT+09:00) Osaka,  Sapporo, Tokyo
Daylight Saving Time Disable
VB-M50B
 All Videos
Video  Size  Set 1280 x 720 / 640 x 360 /  320 x 180
 Video Quality: 320x180 6
Video Quality: 640x360 6
Video Quality: 1280x720 6
Video Quality: Digital PTZ 6
Video Size: video Transmission 1280 x 720
Maximum Frame Rate: Video 
Transmission 15.0
Video Size: Upload/
Memory Card 320 x 180
 H.264(1) Video Size 1280 x 720
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 3072
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 H.264(2)
H.264(2) Disable
Video Size 320 x 180
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 1024
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
VB-H651V
 All Videos
Video  Size  Set 1920 x 1080 / 960 x 540 /  480 x 270
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Video Quality: 480 x 270 6
Video Quality: 960 x 540 6
Video Quality: 1920 x 1080 6
Video Quality: Digital PTZ 6
Video Size: video Transmission 1920 x 1080
Maximum Frame Rate: Video 
Transmission 15.0
Video Size: Upload / Memory card 480 x 270
 H.264(1) Video Size 1920 x 1080
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 3072
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 H.264(2) Enable in H.264(2) Disable
Video Size 480 x 270
Bit Rate Control Use bit rate control
Target Bit Rate (kbps) 1024
Video Quality 6
Frame Rate (fps) 15
I Frame Interval (sec) 1
 General Default Page Display Setting Page

User Authentication Authenticate
Rotate Video Display Do not rotate
 Camera Name
Camera Name (alphanumeric 
characters) Camera
 Camera Control Digital Zoom Disable
Enhanced Digital Zoom  Disable
Maximum Digital Zoom 
Magnification  5
Image Stabilizer Disable
Smart Shade Control Strength 
(Auto) Medium
Haze Compensation Strength 
(Auto) Medium
Motion-Adaptive Noise Reduction Disable
ItemSetting
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Pan/Tilt Speed Control  Control by zoom 
position
 Day/Night (When Auto Is Set) Switching Brightness Standard
Response (sec.) 20
 Installation Conditions
LED Setting Turn On
Image Flip Disable
 Camera Position Control
Restricted to Presets No Restriction
Camera Position without Control Do not return to Home  Position
 External Input Device 1 Device Name (alphanumeric 
characters)
 External Input Device 2
Device Name (alphanumeric 
characters)
 External Output Device 1 Device Name (alphanumeric 
characters)
 External Output Device 2 Device Name (alphanumeric 
characters)
 Camera position
Pan/Tilt/Zoom position Enable
Digital PTZ Position Disable
 Camera Settings
Focus Auto
Manual
Exposure Auto
AGC Limit 6
Slow Shutter Disable
Shutter Speed 1/100
Aperture 11
Gain 9
Exposure Compensation 0
Metering Mode Center-Weighted
Smart Shade Control Disable
Smart Shade Control Level 1 (Mild)
White Balance Auto
R Gain 255
B Gain 255
Noise Reduction Medium
Sharpness 3
ItemSetting
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Color Saturation4
Haze Compensation Disable
Haze Compensation Level 4
Clear IR Mode Disable
Day/Night Day Mode
 Day/Night Mode Focus Day/Night Mode Focus Control Use One-shot AF
Light Source Fluorescent
 Camera Control Day/Night Day Mode
 Panorama Creation Area Specify the panorama creation 
area Not specified
 Capture Settings Exposure Lock Center
White Balance Lock Do not lock
Focus Lock Do not lock
 Restrict View
View Restrictions Disable
 Preset Registration Pan/Tilt/Zoom position Register
Digital PTZ Position Register
Camera Settings Register
Unregister
Preset Name (alphanumeric 
characters) Preset 1
Show in Viewers Enable
 Route List
Effective Conditions Not used
Route Name (alphanumeric 
characters)
Specify Active Time Not specified
Start Time 00:00
End Time 00:00
Reverse Route Disable
 Edit Tour Route
Speed (PT) 20 (Fast)
Speed (Z) 8(Fast)
Pause Duration 0
1
 Specified Area Area 1 (Pink) Disable
Area 2 (Purple) Disable
Area 3 (Blue) Disable
ItemSetting
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M50
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Area 4 (Cyan)Disable
Area 5 (Green) Disable
Area 6 (Yellow) Disable
Area 7 (Orange) Disable
Area 8 (White) Disable
 Use H.264(1) Disable
Use H.264(2) Disable
Data Size Reduction Level Hight
 On-Screen display
Date display Disable
Position of date display Upper left
Format of date display YYYY/MM/DD
Time display Disable
Position of time display Upper left
Text display Disable
Position of text display Upper left
Text string display
Color of text White
Background color Black
Color depth of text and 
background Fill text and 
background color
 Mask area Area Enable
 All privacy masks Color Black
 General Sound
Input Volume 50
Output Volume 50
Echo Canceller Disable
Audio Input Line In
 Sound Clip Upload 1 Sound Clip Name
 Sound Clip Upload 2 Sound Clip Name
 Sound Clip Upload 3 Sound Clip Name
 HTTP Server
Authentication Method Digest Authentication
HTTP Port 80
HTTPS Port 443

ItemSetting 
						

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Use SNMP v1 and v2cDisable
Use SNMP v3 Disable
Administrator Contact Information
Administration Function Name VB-M50B
VB-H651V
Installation Location
Security Level No authentication and 
no encryption
Authentication Algorithm MD5
Encryption Algorithm DES
 SNMP v1 and v2c Server
Community Name
 SNMP v3 Server User Name
Security Level No authentication and 
no encryption
Authentication Algorithm MD5
Encryption Algorithm DES
 FTP Server
Use FTP Server Disable
User Name
Use FTP Server Disable
 WS-Security Check Time on Authentication Check

Maximum Number of Clients 30
Camera Control Queue Length 30
Maximum Connection Time (sec.) 0
Camera Control Time (sec.) 20
 Audio Server Audio Transmission from the 
Camera Disable
Voice Activity Detection Disable
Audio Reception from Viewer Disable
 RTP Server
RTP Enable
RTSP Authentication Method Digest Authentication
RTSP Port 554
 Audio Multicast Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
ItemSetting
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 RTP Streaming 1
Video Size 480 x 270 JPEG*
Frame Rate 5
Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
Audio Transmission Disable
 RTP Streaming 2 Video Size 480 x 270 JPEG*
Frame Rate 10
Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
Audio Transmission Disable
 RTP Streaming 3 Video Size 480 x 270 JPEG*
Frame Rate 15
Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
Audio Transmission Disable
 RTP Streaming 4
Video Size 480 x 270 JPEG*
Frame Rate 30
Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
Audio Transmission Disable
 RTP Streaming 5 Video Size H.264(1)
Frame rate 5
Multicast Address 0.0.0.0
Multicast Port Number 0
Multicast TTL 1
Audio Transmission Disable
 Video Record Setting
Video Record Action Upload
 General Upload Upload Upload Disabled
Video Format JPEG
Frame Rate 1
* VB-M50B is set to 320x180 JPEG.
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Pre-event Buffer (number of 
frames)0
Post-event Buffer (number of 
frames) 0
Pre-event Buffer (sec) 0
Post-event Buffer (sec) 0
 HTTP Upload Notification Notification Only with  HTTP
URI
User Name
Proxy Server
Proxy Port 80
Proxy User Name
Parameter (query string)
 FTP Upload
Notification Video data upload with  FTP
FTP Server
User Name
PASV Mode Enable
File Upload Path
File Naming YYYYMMDDHHMMSS ms
Maximum Number of Loops 0
Subdirectory Name to Create
File Name to Create image.jpg
File Name to Create video.mov
 E-mail Notification
Notification Text Only
Mail Server Name
Mail Server Port 25
Sender (From)
Recipient (To)
Authentication None User Name
POP Server
Subject
Message Body
 External Device Output 1
Operation Mode Normally Open
Active Output Format Continuous
Pulse Output Time (sec) 1
 External Device Output 2
ItemSetting
Operation Mode Normally Open
Active Output Format Continuous
Pulse Output Time (sec) 1
 External Device Input
External Device Input Event Enable
 External Device Input 1 Operation Mode Normally Open
Active Event Operation Disable
Inactive Event Operation Disable
Ongoing Active Event Operation Disable
Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output for Active 
Event Disable
External Device Output for Inactive 
Event Disable
Audio Playback at Active Event Disable
Audio Playback at Inactive Event Disable
Sound Clip
Volume 50
Day/Night Mode Switching Disable
 External Device Input 2
Operation Mode Normally Open
Active Event Operation Disable
Inactive Event Operation Disable
Ongoing Active Event Operation Disable
Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output for Active 
Event Disable
External Device Output for Inactive 
Event Disable
Audio Playback at Active Event Disable
Audio Playback at Inactive Event Disable
Sound Clip
Volume 50
Day/Night Mode Switching Disable
 Volume Detection Volume Detection Event Disable
Detect Criteria The reference volume 
level or above
Reference Volume Level 50
ItemSetting
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Detect Criteria Duration (sec) 0
ON Event Operation Disable
OFF Event Operation Disable
Ongoing ON Event Operation Disable
Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output for ON 
EventDisable
External Device Output for OFF 
Event Disable
 Scream Detection Scream Detection Event Disable
ON Event Operation Disable
Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output for ON 
Event Disable
 Timer Event Disable 24-Hour Continuous Setting Disable
Start Time 00:00
End Time 00:00
Repeat Interval None
 Start Time Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output Disable
Day/Night Mode Switching Disable
 Timer Event Disable 24-Hour Continuous Setting Disable
Start Time 00:00
End Time 00:00
Repeat Interval None
 Start Time Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output Disable

ItemSetting
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Timer Event Disable
24-Hour Continuous Setting Disable
Start Time 00:00
End Time 00:00
Repeat Interval None
 Start Time Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output Disable
 Timer Event Disable
24-Hour Continuous Setting Disable
Start Time 00:00
End Time 00:00
Repeat Interval None
 Start Time Preset Not specified
Video Record Disable
E-mail Notification Disable
External Device Output Disable
 Display Options
Detection Area/Line Selected Detection 
Settings Only
Non-Detection Area Only enabled non-
detection areas
Detection Results Selected Detection 
Settings Only
 Camera Position Settings Lock camera position Cleared
 Day/Night Mode Switching
Preset when Switching to Day 
Mode Not specified
Preset when Switching to Night 
Mode Not specified
 Linked Event 1 Linked Event Disable
Event Linking Method AND
Event Order Not specified
Event Interval (sec.) 2
Event 1 Event Type External Device Input
External Device Input Input 1
Status Active
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Event 2Event Type Intelligent Function
Intelligent Function Setting 1
Status ON
Operation ON Event Operation Disable
Ongoing ON Event Operation Disable
OFF Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for ON 
Event Disable
External Device Output for OFF 
Event Disable
Audio Playback at ON Event Disable
Audio Playback at OFF Event Disable
Sound Clip
Volume 50
 Linked Event 2
Linked Event Disable
Event Linking Method AND
Event Order Not specified
Event Interval (sec.) 2
Event 1 Event Type External Device Input
External Device Input Input 1
Status Active
Event 2
Event Type Intelligent Function
Intelligent Function Setting 1
Status ON
Operation ON Event Operation Disable
OFF Event Operation Disable
Ongoing ON Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for ON 
Event Disable
External Device Output for OFF 
Event Disable
Audio Playback at ON Event Disable
ItemSetting
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Audio Playback at OFF Event Disable
Sound Clip
Volume 50
 Linked Event 3
Linked Event Disable
Event Linking Method AND
Event Order Not specified
Event Interval (sec.) 2
Event 1Event Type External Device Input
External Device Input Input 1
Status Active
Event 2
Event Type Intelligent Function
Intelligent Function Setting 1
Status ON
Operation ON Event Operation Disable
OFF Event Operation Disable
Ongoing ON Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for ON 
Event Disable
External Device Output for OFF 
Event Disable
Audio Playback at ON Event Disable
Audio Playback at OFF Event Disable
Sound Clip
Volume 50
 Linked Event 4
Linked Event Disable
Event Linking Method AND
Event Order Not specified
Event Interval (sec.) 2
Event 1Event Type External Device Input
External Device Input Input 1
Status Active
Event 2 Event Type Intelligent Function
Intelligent Function Setting 1
ItemSetting
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